measuring the online gamer gdc austin – september 2008 measuring the digital world
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Measuring the Online GamerMeasuring the Online Gamer
GDC Austin – September 2008
MEASURING THE DIGITAL WORLD
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Data Sourced From comScore’s Global Data Sourced From comScore’s Global Panel of 2MM Internet Users WorldwidePanel of 2MM Internet Users WorldwideData Sourced From comScore’s Global Data Sourced From comScore’s Global Panel of 2MM Internet Users WorldwidePanel of 2MM Internet Users Worldwide
360° View of Consumer Behavior360° View of Consumer Behavior
Media Exposure
Media Exposure
Online Transactions
Online Transactions
Search BehaviorSearch
Behavior
DemographicsLife Stages
DemographicsLife Stages
GameplayGameplay
Web Visiting and Viewing
Web Visiting and Viewing
A Global Measurement of Audience and e-CommerceA Global Measurement of Audience and e-Commerce
32 Individually Reported Countries
172 Countries with Sample Presence
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Companies that use our data…Companies that use our data…
Telcom
Financial
Retail Travel CPG PharmaTechnology
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comScore observes consumers’ online gaming behaviorscomScore observes consumers’ online gaming behaviors
Starting with a large sample of audiences in nearly every country…
Starting with a large sample of audiences in nearly every country…
We predict, with great accuracy, the behaviors of the entire World-wide audience…
We predict, with great accuracy, the behaviors of the entire World-wide audience…
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Additionally…Additionally…
Edward Hunter, from comScore Gordon Freeman,
from Half-Life<>
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The need for gaming audience measurementThe need for gaming audience measurement
Gamers
Ages: 18 – 24 Gender: MalesCountry: U.S.
In the beginning things were easy.
Throw a rock at a group of U.S. 18 – 24 males, hit a gamer, hit five gamers…
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The need for gaming audience measurementThe need for gaming audience measurement
Gamers
Ages: 18 – 24 Gender: MalesCountry: Worldwide
Those days are gone.
You’ll still hit a gamer if you throw a rock…
Gamers
Ages: 35+Gender: FemalesCountry: WorldwideGenre:
Console/Fitness
Gamers
Ages: 14- 17Gender: FemalesCountry: WorldwideGenre: Online MMO
Gamers
Ages: 14- 17Gender: FemalesCountry: WorldwideGenre: Online MMO
Gamers
Ages: 25-24Gender: FemalesCountry: WorldwideGenre: Offline Casual
Gamers
Ages: 25-24Gender: FemalesCountry: WorldwideGenre: Offline Casual
Gamers
Ages: 54+Gender: MalesCountry: WorldwideGenre: Online Multiplayer
Board, Card
But unless your game is targeted at that specific type of gamer..
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The need for gaming audience measurementThe need for gaming audience measurement
Probably you’ll just have really angry gamers.
But understanding and measuring your audience(s) isn’t only important to protect yourself from an angry mob..
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The Demand for `Hard Numbers` is rising…The Demand for `Hard Numbers` is rising…
■ Publishers
■ Producers
■ Marketers
■ Advertisers
■ Venture Capitalists
■ Media outlets
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Who is making the demand?Who is making the demand?
■ Reach/Frequency
■ Genre Preferences
■ Market Size
■ Demographics
■ Exposure data
■ Engagement
What are they demanding?What are they demanding?
Take Away: Your elevator pitches had better start including more numbers than just the floor your getting off on.
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Where are the changes in gamer audiences happening?Where are the changes in gamer audiences happening?
The short answer is: Everywhere.
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Where is this change occurring?Where is this change occurring?
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2007
2008
Source: comScore MediaMetrix, GamePlan
You are reading this correctly; 2.2 million more young girls are playing online games than last year.
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Where is this change occurring?Where is this change occurring?
Are we awake yet?
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2007 2008
Then how about the 4 million new female gamers in the 35+ demo, up 21% over last year?
Source: comScore MediaMetrix, GamePlan
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Where is this change occurring?Where is this change occurring?
Certainly though as we get older, our gameplay slows…right?
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Source: comScore MediaMetrix, GamePlan
Apparently, one and a half million new male gamers over 55 years old didn’t get that memo.
2007 2008
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Newsflash: Those numbers were all just U.S.Newsflash: Those numbers were all just U.S.
Here’s the world-wide picture.
2007 2008
The audience for online games worldwide grew 29% in the last 12 months adding 68 million new gamers.
Source: comScore MediaMetrix, GamePlan
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So what’s the big idea?So what’s the big idea?
The Gamer we used to know.18 – 34 Male
Technically Savvy
Resistant to Marketing
Less frequent consumption of traditional media
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So what’s the big idea?So what’s the big idea?
The Gamer today.
All ages, genders, ethnicities
Internet Savvy
Accustomed to advertising
Consuming less traditional media
The big idea is: The gaming audience has changed from unique to mainstream, so creating and marketing games needs to become more mainstream.
.
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Key TakeawaysKey Takeaways
■ The overall gaming audience world-wide is growing fast
■ The demographics experiencing the most interesting growth are also the unexpected demographics
■ These demographics are not all Gen-Y/Gen-X, you cannot reach them with skateboards and Mountain Dew™.
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Three critical reasons to measure your audienceThree critical reasons to measure your audience
Publishers and Studios Publishers and Studios can get an accurate can get an accurate estimate of the estimate of the consumer market for an consumer market for an online gameonline game
Producers and content Producers and content developers can developers can understand the lifestyle understand the lifestyle and characteristics of and characteristics of the audience being the audience being targetedtargeted
Marketing teams can Marketing teams can discover where to find discover where to find the target consumers for the target consumers for the gamethe game
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It’s important to note that;It’s important to note that;
Much about the gaming audience has changed.Much about the gaming audience has changed.
1. More women play games online then men.
2. Game genres no longer dictate the audience for that game, where the game is played is now a major contributing factor.
3. Attitudes of gamers have changed as the demographic compositions have been altered.
4. The most successful games today are marketed in traditional media channels, across a broad set of target demographics
5. The behaviors or the online gaming audiences show little difference today than the audiences of any other mainstream medium.
It will never return to the standard 18-24 Male audience it once was.
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Online Gamers Internet Persona - DemographicsOnline Gamers Internet Persona - Demographics
Geographic Distribution
Age Breakouts
Gender
Incomes
Source: comScore MediaMetrix, GamePlan
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Online Gamers Internet Persona - EngagementOnline Gamers Internet Persona - Engagement
MalesFemale
Online GameplayAverage Session Times
Women Prefer (Top 3 Preferences):- Puzzle, Card and Arcade Games
Women Prefer (Top 3 Preferences):- Puzzle, Card and Arcade Games
Men Prefer (Top 3 Preferences):- Action, Cards, Strategy
Men Prefer (Top 3 Preferences):- Action, Cards, Strategy
Source: comScore MediaMetrix, GamePlan
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CheckpointCheckpoint
How much do you know about your target audience(s)?
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Audiences change, perceptions changeAudiences change, perceptions change
18 – 3418 – 34
Traditional Notions
“Hardcore Gamers” Game Advertising Resistant
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18 – 3418 – 34
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Audiences change, perceptions changeAudiences change, perceptions change
Maturing Gamers14-1714-17
Traditional Notions
“Softer Gamers” Grew up online with ads
As young teens age, they enter the next demographic
Bringing with them the behavioral characteristics of the previous demo.
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18 – 3418 – 34
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Audiences change, perceptions changeAudiences change, perceptions change
Traditional Notions “Light Gamers” No preconceptionsOpen to most gaming models
New GamersNew
Gamers
New gamers enter the gaming demographic with a completely different set of characteristics
New gamers enter the gaming demographic with a completely different set of characteristics
And those become part of the demographic too.
And those become part of the demographic too.
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Audiences change, perceptions changeAudiences change, perceptions change
18 – 34
Traditional Notions “Mixed Gamers” Lifestyle changes
35+
MATURINGGAMERS
New GamersNew
Gamers
Traditional Notions “New adopters
consoleonline casual
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Audiences change, perceptions changeAudiences change, perceptions change
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What everyone knows: Online Gamers have changed…What everyone knows: Online Gamers have changed…
So, how do we track and measure this change?So, how do we track and measure this change?
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What does ‘Measuring the Online Gamer’ Mean?What does ‘Measuring the Online Gamer’ Mean?
■ Change in the online gaming audience has taken place in: Age Gender Nationality Locale Media Consumption Spending Habits Online behaviors Offline (lifestyle) behaviors
Why does the gaming audience seem to have such broad attributes?Why does the gaming audience seem to have such broad attributes?
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All online gamers are not created alike…All online gamers are not created alike…
■ ‘Connected’ or Online Games come in many shapes and sizes
– MMO
– Shooters
– Casual and hard core card games
– Casual ‘widget’ games
– More…
■ Gameplay crosses genres…sometimes.
■ Interests and behaviors differ greatly between gaming audiences
■ Reaching and understanding ‘online gamers’? Too large of a target.
Lets start thinking about Online Gamer ‘Segments’Lets start thinking about Online Gamer ‘Segments’
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Heavy Online GamerHeavy Online Gamer Light Online GamerLight Online Gamer
What the heck is an ‘Online Gamer Segment’?What the heck is an ‘Online Gamer Segment’?
Behaviors
■ Online 57 hours a month– And 24% of that is online gaming
■ Leans towards Instant messaging, Gaming Information Sites
■ Demographically Trends towards Male 18-24
■ Online game genre favorites are MMO, FPS, RTS
Behaviors
■ Online 36 hours a month– Only 1% of that is online gaming
■ Consumes more traditional entertainment and retail content
■ Demographically Trends towards Female 25-30
■ Online game genre favorites are puzzle, card, strategy
EXAMPLE: COMPARING THE ‘HEAVY ONLINE GAMER’ TO THE ‘LIGHT ONLINE GAMER’
Source: comScore (c) 2008
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And that means what exactly?And that means what exactly?
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While significant overlap in online gamer behaviors exist, behaviors overall between groups can be dramatic.
Obvious overlap in behaviors
can be self-evident, but the devil is in the details...
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Show of hands: Which category of online gamers exhibits the highest traffic to online computer hardware retailers?
Show of hands: Which category of online gamers exhibits the highest traffic to online computer hardware retailers?
Light gamers visitation to Retail Computer Hardware sites ranks #1 in overall retail site visitation
Medium online gamers rank #2…
Heavy online gamers rank it #4…
After books…
And Department Stores…
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Lets try again: Rank Light, Medium and Heavy Online gamers by musical entertainment consumption online…
Lets try again: Rank Light, Medium and Heavy Online gamers by musical entertainment consumption online…
Light online gamers have the highest consumption of music entertainment online
Heavy online gamers rank #2…
Medium gamers come in third…
After television…
And kids entertainment…
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A difference in approaching the target…A difference in approaching the target…
The old way…
“ONLINE GAMERS”
Psst! I’m a big huge target…
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A difference in approaching the target…A difference in approaching the target…
The NEW way…
Heavy online gamers Male (18 – 34)
Heavy online gamers Female (18 – 34)
Medium online gamers Male (12 – 18)
Light online gamersFemale (18 – 34)
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Market Sizing: How many people will play your game?Market Sizing: How many people will play your game?
The measurement of online behaviors that pertain to online gaming effectively establish the market size potential of an online game.
Online content consumption
Search terms and search volume
Online purchasing
Game play/Cross Play
Genre, platform, interactivity preferences
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Audience Profiling: Who are these people anyway?Audience Profiling: Who are these people anyway?
Once you have established the online behaviors of your target audience, defining who they are is a matter of documenting;
Age, Gender, Geographic and Income Demographics
Internet connection speed
PC or console details
Gameplay behaviors (e.g Subscriptions to games, Widget game play)
Offline behaviors, lifestyle, viewpoints, attitudes
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Marketing to the Masses: You know how many, you know who, so…where are they?Marketing to the Masses: You know how many, you know who, so…where are they?
Marketing to your target audience is simple: find out where the audience hangs out online.
Anyone can figure that out.
Honing in on other behaviors = competitive advantage:
Traditional Media Consumption (Television, Print, etc)
Lifestyle, habits and hobbies
Travel, electronics and media purchasing
And all of the other measurements too….
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■ Don’t go radio silent
■ Make traditional internet calls
■ Signal user actions– Ad exposure
– Session start/Session stop
– Significant actions
– Insert (thing you want to measure) hereAll
Presentation Data
Sources
provided by comSc
ore ©200
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Build your games to be measured!!Build your games to be measured!!
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Got Questions?Got Questions?
Let’s open the floor for a few questions!
All Presentation Data Sources provided by comScore ©2008
You can also email me with any questions at: [email protected]
Want a copy of today’s presentation?Visit http://www.comscore.com/request/gamers.asp