me and my mobile phone survey results

23
Me and My Mobile Phone Survey Results July-Dec 2009 238 participants

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Survey results from Educators Students and disability professionals on Mobile usage, applications and use of mobiles as assistive technology

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Page 1: Me And My Mobile Phone Survey Results

Me and My Mobile PhoneSurvey Results

July-Dec 2009238 participants

Page 2: Me And My Mobile Phone Survey Results

71%

8%

5%

4%

2% 10%

Location of participants

UK

USA

Germany

Italy

Australia

Other

Page 3: Me And My Mobile Phone Survey Results

62%

29%

9%

How important is your mobile phone to you?

Very important

Quite important

Not very important

Page 4: Me And My Mobile Phone Survey Results

How important is your mobile phone to you?

“It is an extension of me and my life - my contacts/friends, my appointments, my safety net/comfort blanket when I am away from home and an immediate source of information.”

“Basically, my entire life is organised through my phone - contacts, diarising, on the fly email and messaging, internet functionality, etc.”

“I manage my email, contacts, diary and use the device to assist in my dyslexia.”

“It's a business tool, diary and planner. Couldn't live without it.”

Page 5: Me And My Mobile Phone Survey Results

Mobile Phone17%

Computer83%

Which do you use more?

Page 6: Me And My Mobile Phone Survey Results

Nintendo DS

Sony P

SP

Ipod/MP3 Playe

r

PDA/Org

aniser

Voice Reco

rder

Other0

50

100

150

200

250

Do you own any of these gadgets?

No responseNoYes

Page 7: Me And My Mobile Phone Survey Results

Nintendo DS

Sony PSP

Ipod/MP3 Player

PDA/Organiser

Voice Recorder

Other

0% 10% 20% 30% 40% 50% 60% 70% 80% 90%

Does your phone have similar features to your gadget?

NoYes

Results represent a percentage of respondents to each question.

Page 8: Me And My Mobile Phone Survey Results

Nintendo DS

Sony PSP

Ipod/MP3 Player

PDA/Organiser

Voice Recorder

Other

0% 10% 20% 30% 40% 50% 60% 70% 80% 90%

Which is better to use - your phone or your gadget?

My gadgetMy phone

Results represent a percentage of respondents to each question.

Page 9: Me And My Mobile Phone Survey Results

Nintendo DS

Sony P

SP

Ipod/MP3 Playe

r

PDA/Org

aniser

Voice Reco

rder

Other0

20

40

60

80

100

120

Why did you choose your gadget?

Because I can use it with other people.Because it is cool.Because it is easy to use.Because of the features

Page 10: Me And My Mobile Phone Survey Results

Makin

g phone calls

Email

Texting

Calendar

Task lis

ts

Calculator

MP3 playe

r

Video player

Video camera

Camera

Voice re

cord

er

File tr

ansfer b

luetooth or infra

red

Internet A

ccess GPS

0

50

100

150

200

250My phone has these features:

No responseI don't knowNoYes

Page 11: Me And My Mobile Phone Survey Results

Makin

g phone calls

Email

Texting

Calendar

Task lis

ts

Calculator

MP3 playe

r

Video player

Video camera

Camera

Voice re

cord

er

File tr

ansfer b

luetooth or infra

red

Internet A

ccess GPS

0

50

100

150

200

250

I use my phone for this:

No responseNeverSometimesOften

Page 12: Me And My Mobile Phone Survey Results

Makin

g phone calls

Email

Texting

Calendar

Task lis

ts

Calculator

MP3 playe

r

Video player

Video camera

Camera

Voice re

cord

er

File tr

ansfer b

luetooth or infra

red

Internet A

ccess GPS

0

50

100

150

200

250

Are these features easy to use?

No response

Hard

Fiddly

Easy

Page 13: Me And My Mobile Phone Survey Results

“As a dyslexic the iPhone is a brilliant device. Everything in one place and very visual.”

“I have dyspraxia - it has to be simple.”

“I am quadriplegic as a result of advanced spinal muscular atrophy. The single-switch access to my iPAQ has significantly increased my independence, improved my productivity, and enhanced my quality of life. I have had it for 3 years and cannot imagine doing without it.”

Page 14: Me And My Mobile Phone Survey Results

Makin

g phone calls

Email

Texting

Calendar

Task lis

ts

Calculator

MP3 playe

r

Video player

Video camera

Camera

Voice re

cord

er

File tr

ansfer b

luetooth or infra

red

Internet A

ccess GPS

0

50

100

150

200

250

I find the cost of use to be:

No response

So expensive I don't use it

Restrictive

Acceptable

Free to use

Page 15: Me And My Mobile Phone Survey Results

If your phone could read out any of the following, would you use this feature?

Speaking menus

71%

20%

5%

3% 1%

NeverOccasionallyQuite oftenAll the timeOnly if I can use headphones

55%

28%

9%

5%4%

NeverOccasionallyQuite oftenAll the timeOnly if I can use headphones

Speaking e-mails and texts

Page 16: Me And My Mobile Phone Survey Results

If your phone could read out any of the following, would you use this feature?

Speaking documents or e-books Speaking website pages

51%

24%

14%

5%6%

NeverOccasionallyQuite oftenAll the timeOnly if I can use headphones

70%

21%

4%

2% 3%

NeverOccasionallyQuite oftenAll the timeOnly if I can use headphones

Page 17: Me And My Mobile Phone Survey Results

If your phone could read out any of the following, would you use this feature?

Speaking appointments and reminders

43%

32%

12%

10%3%

Never

Occasionally

Quite often

All the time

Only if I can use headphones

Page 18: Me And My Mobile Phone Survey Results

If you could control your phone by speaking to it would you use this feature?

29%

51%

16%

4%

Never

Occasionally

Quite often

All the time

Page 19: Me And My Mobile Phone Survey Results

Do you use your phone to read or edit any of the following types of documents?

Word PDF OneNote Text E-Books0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

90.0%

65.6%

54.8%

5.4%

78.5%

30.1%

Page 20: Me And My Mobile Phone Survey Results

The scre

en is to

o small

The colours

are diffi

cult t

o see

The text

size is

wro

ng

The keys

are diffi

cult t

o use

It is d

ifficu

lt to hold

Its to

o complic

ated0

50

100

150

200

250

Are there things that make it hard to use your phone?

No response

No

Sometimes

Yes

Page 21: Me And My Mobile Phone Survey Results

Are there things that make it hard to use your phone?

“Screen is too small for actual reading or editing unless it had some sort of individual zoom view.”

“The ring can't be made to be very loud and I have a slight hearing loss.”

“Using keys is a matter of practice and getting used to it. The difficulty is in the learning in the first place because you have to READ how and try to understand that LANGUAGE then find your way round the software system. I want it to be verbally explained on a separate tool so I can listen pause do listen again.”

Page 22: Me And My Mobile Phone Survey Results

Price

Features (eg camera, mp3 player)

Ease of use

Style

Battery life

Touchscreen

Screen Size

0.00 0.50 1.00 1.50 2.00 2.50 3.00 3.50 4.00

When you buy your next mobile phone, how im-portant will the following factors be in making your

decision?

Average rating

Page 23: Me And My Mobile Phone Survey Results

“I need a symbian 'smartphone' to run Talks and this means you can only get more expensive phones and these generally have very poor battery life. I'd happily have one without a camera, MP3 player etc but these come as standard in the type of phone I need. It's annoying that the type of phone I need is so expensive and attractive to thieves!”

“Keys will need to be easily discernable by touch; will absolutely not buy a touch screen phone, too difficult for blind people.”

“My husband has the iPhone and I hate the touch screen. I have Carpel Tunnel Syndrome and need to be able to feel the keys ... I do like the look of the new N97 but will not purchase a phone without being able to try the keyboard out.”

“Want an iPhone! Increasing need to access my e-mail while on move due to nature of my work.”