mcsa course syllabus

MCSAManaging and Maintaining a Microsoft Windows Server 2003Environment (Exam 70-290)

Implementing, Managing, and Maintaining a MicrosoftWindows Server 2003 Network Infrastructure (Exam 70-291)

Implementing and Managing Microsoft Exchange Server 2003(Exam 70-284)

50 Cragwood Rd, Suite 350South Plainfield, NJ 07080

Victoria Commons, 613 Hope Rd Building #5,Eatontown, NJ 07724

130 Clinton Rd,Fairfield, NJ 07004

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Avtech Institute

Avtech Institute of Technology CourseInstructor:Course Duration:Date/Time:Training Location:

Course: NEPE 105 (Exam 70-290)

Text / Lab Books:MCSA/MCSE Self-Paced Training Kit (Exam 70-290): Managing and Maintaining a

Microsoft ® Windows ServerTM 2003 Environment

Dan Holme and Orin Thomas

ISBN 0-7356-1437-7

Course DescriptionIn this course students will lean to manage and maintain a Microsoft Windows Server 2003Environment. This course aids in the preparation for the Microsoft Exam 70-290

Learning Objectives

1.0 Introducing Microsoft Windows Server 2003

1.1. Define members of the Windows Server 2003 Family and the various Windows Server2003 editions. Identify how to install and configure Windows Server 2003 and ActiveDirectory.

2.0 Administering Microsoft Windows Server 2003

2.1. Understand basic functions of the Microsoft Management Console such as building acustomized MMC and various console options that can be used to build and saveconsoles.

2.2. Manage computers remotely with the MMC and set up the Snap-In for remote use.Enable and configure remote desktop for administration and establish a remotedesktop connection. Understand how to configure the remote desktop client andhow to troubleshoot terminal services.

2.3. Identify how to make a request for remote assistance and practice using remoteassistance through Windows Messenger.

3.0 User Accounts

3.1. Create and manage user objects with active directory users and computers. Createmultiple user objects utilizing user object templates and importing user objects using

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CSVDE. Understand how to use active directory Command-Line Tools.

3.2. Manage profiles such as user profiles, local profiles and roaming user profiles.Create a preconfigured user and group profile. Configure a mandatory profile andbecome familiar with managing all profiles.

3.3. Secure authentication with policies. Audit and administer user authentication andpractice how to secure and troubleshoot authentication when necessary.

4.0 Group Accounts

4.1. Understand group types such as Group Scope, Group Conversation and SpecialIdentities. Practice how to change the group type and scope. Identify how to managegroup accounts by creating a security group and modifying group membership. Identifydomain groups to which a user belongs.

4.2. Use automation to manage group accounts using LDIFDE. Create groups with DSADDand modify groups with DSMOD. Practice using LDIFDE to manage group accounts.

5.0 Computer Accounts

5.1. Create computer accounts and understand the difference between the computerscontainer vs. OUs. Practice joining a computer to an active directory domain.

5.2. Manage computer object permissions and configure computer properties. Identify howto find and connect to objects in Active Directory and practice how to manage computeraccounts.

6.0 Files and Folders

6.1. Understand how to set up shared folders by sharing and managing a shared folder.Configure share permissions and manage user sessions and open files.

6.2. Configure file system permissions and understand what is meant by “Inheritance”.Define effective permissions and resource ownership. Practice configuring file systempermissions.

6.3. Configure and enable audit settings and examine security logs. Administer Internetinformation services and identify how to install IIS 6.0. Administer the webenvironment and manage web and FTP sites. Become familiar with securing files onIIS.

7.0 Backing up Data

7.1. Understand the fundamentals of backing up data. Use the back up utility to determine abackup strategy. Identify how to combine various backup types and practice performingdifferent backup types.

7.2. Understand how to restore data using the backup utility and become familiar with thevarious restore options provided. Understand the advanced features that can be usedwhen performing a backup and restore such as the use of VSS.

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7.3. Understand how to secure a backup and manage media. Become familiar with a rangeof backup options and how to use the ntbackup command. Schedule backup jobs andshadow copies of shared folders.

8.0 Printers

8.1. Understand the use and the purpose of the Windows Server 2003 Printer Model.Identify how to install a printer on Windows Server 2003. Configure printer propertiesand connect Clients to printers. Practice installing and configuring a printer.

8.2. Become familiar with using advanced printer configuration properties. Manage printerproperties and set up a printer pool. Configure multiple logical printers for a singleprinter. Understand how Windows Server 2003 printers are integrated with ActiveDirectory. Understand how Internet printing is utilized.

8.3. Understand how to maintain, monitor and troubleshoot a printer. Understand how to setup a printer, create printer use groups, assign permissions to the printers and configure aperformance log. Become familiar with changing printer drivers.

9.0 Maintaining the Operating System

9.1. Understand the use and purpose of Software Update Services. Identify how to installSUS on a Windows Server 2003 computer and determine how to configure andadminister SUS. Configure automatic updates through group policy. Understand how totroubleshoot, backup and recover SUS.

9.2. Download and extract service packs. Deploy service packs with group policy.Administrator software licenses and obtain a client access license. Understand what ismeant by “Per-Server, Per-Device or Per-User licensing”. Administer site licensing andconfigure automatic updates.

10.0 Managing Hardware Devices and Drivers

10.1. Become familiar with installing hardware devices and drivers. Identify the use of theDevice Manager and driver signing options. Determine how to update, roll back anduninstall drivers. Practice using configuring devices such as Resource Configuration,Control Panel and Device Configuration tools.

10.2. Troubleshoot hardware devices and drivers when recovering from device disaster.

11.0 Managing Microsoft Windows Server 2003 Disk Storage

11.1. Define the various type of disk storage options and methods to be used such as physicaldisks, logical volumes, mounted volumes, fault tolerance, separation of data and the useof basic and dynamic disks.

11.2. Manage and configure disks and volumes. Identify how to extend volumes, move disksbetween servers and convert disk storage. Perform disk management tasks from thecommand prompt.

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11.3. Main disk storage volumes by using CHKDSK, disk defragmenter and disk quotas.Implement disk fault tolerance as well as striped, mirrored and RAID-5 volumes.Determine what the differences are between mirrored volumes and RAID-5 volumes.Create fault tolerance for the system volume and practice planning RAID configuration.

12.0 Monitoring Microsoft Windows Server 2003

12.1. Understand the use and purpose of the Event Viewer. Identify the logs available inEvent Viewer and identify how to configure event viewer logs. Practice eventmonitoring.

12.2. Configure system monitor and identify the decisions about objects and counters usingthe performance console.

12.3. Understand the features used within Task Manager such as the functions that can beperformed using the Applications tab, Processes tab, Performance tab, Networking taband Users tab.

12.4. Use the WMI event logging provider and understand WMI works. Use WMIC inmonitoring and practice using WMI data from Event Viewer.

13.0 Recovering from System Failure13.1. Understand the various methods of recovery options used for recovering from system

failure. Understand the system state and the system state on a domain controller.

Identify how to use the automated system recovery and become familiar with the

recover console.


Text / Lab Books:

MCSA/MCSE Self-Paced Training Kit (Exam 70-291): Implementing, Managing, andMaintaining a Microsoft ® Windows ServerTM 2003 Network Infrastructure

J. C. Mackin and Ian McLean

ISBN 0-7356-1439-3

Course Description

In this course students will lean to implement, manage and maintain a Microsoft WindowsServer 2003 network. This course aids in the preparation for the Microsoft Exam 70-291:Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Networkcertification exam.

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Learning Objectives

1.0 Understanding Windows Server 2003

1.1. Understand the purpose of a network infrastructure and define what a networkinfrastructure does. Analyze Windows Server 2003 Networks. Network with defaultcomponents in Windows Server 2003. Understand how to view networks and becomefamiliar with default networking and workgroups. Understand how Windows Server2003 uses routing.

1.2. Extend a Windows Server 2003 network infrastructure by adding components to aconnection as well as installing Windows networking components. Add active directoryto a windows infrastructure.

2.0 Understand TCP/IP

2.1. Understand and explore the layers of the TCP/IP model. Understand and examine howIP addresses use private and public addressing methods. Understand the structure of anIP address and explain the use of subnet masks and default gateways. Practice workingwith Octet Notations.

2.2. Understand the purpose of subnetting and supernetting IP networks. Estimatesubnet address ranges and summarize routes through supernetting. Practice workingwith subnet masks and subnets using classless interdomain routing and variable-length subnet masks.

3.0 Monitoring and Troubleshooting TCP/IP Connections

3.1. Understand the use of the network monitor and explore its components. Understandhow it works and practice using the network monitor to analyze traffic.

3.2. Troubleshoot faulty TCP/IP connections and configure it as required. Performnetwork diagnostics and troubleshoot connections using common command such asping, pathping and tracert. Troubleshoot using the ARP tool and practice runningnetwork diagnostics and netdiag command.

4.0 Configuring DNS Servers and Clients

4.1. Understand the purpose of name resolution in Windows Server 2003 and compare DNSand NetBIOS. Determine how to disable NetBIOS and practice how to capture nameresolution traffic.

4.2. Determine how DNS is used in Windows Server 2003 and explore its uses and itscomponents. Understand how a DNS query and caching works. Install and configure aDSN Server and determine the various types associated with it. Create resource recordsand clear the DNS server cache.

4.3. Configure DNS client settings and dynamic update options. Understand the default clientupdate behavior tool and configure TCP/IP setting for DNS clients. Practice configuring a

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primary DNS suffix and configuring a DNS server to perform recursion.

5.0 Maintaining a Network Infrastructure

5.1. Explore DNS server properties and compare NetBIOS and DNS name resolution traffic.Verify SRV resource records for active directory in DNS, Explore DNS zone propertiesand practice deploying a secondary DNS server. Configure advanced DNS serverproperties and tune advanced server options. Create a zone delegation.

5.2. Understand the purpose of stub zones and become familiar with the benefits of stub zoneand know when to use it. Practice deploying a Stub zone.

6.0 Monitoring and Troubleshooting DNS

6.1. Identify how to use the DNS troubleshooting tools to query DNS with nslookup andview the DNS events log. Use replication monitor feature on DNS monitoring tool andmonitor DNS performance with system monitor.

7.0 Configuring DHCP Servers and Clients

7.1. Understand the benefits of DHCP. Install the DHCP server service, authorize the server,configure and activate scopes, assign DHCP options configure the client and verify theconfiguration.

7.2. Manage a DHCP in Windows Networks from a command line and change the DHCPserver status. Connect clients to a remote DHCP server, change addressing of a subnet,back up the server database and compact a DHCP server. Create a new superscope.

8.0 Monitoring and Troubleshooting DHCP

8.1. Understand how clients obtain configuration and analyze DHCP messages. Monitor andexplore DHCP audit logging and understand DHCP server log file format.

8.2. Troubleshoot DHCP and verify the client and server configuration. Reconcile the DHCPdatabase.

9.0 Routing with Windows Server 2003

9.1. Understand how why and how routing and remote access is used. Configure routing andremote access service properties and manage general IP routing properties. Work withrouting tables, explore LAN routing scenarios and understand static routes as well asdesign considerations for a static route. Enable and configure routing and remote access.

9.2. Configure demand-dial interfaces and deploy a demand-dial router-to-routerconfiguration. Troubleshoot demand-dial routing.

9.3. Understand the purpose of NAT. Install, configure and troubleshoot NAT. Understandthe uses of routing protocols and understand how it works. Configure RIP andunderstand DHCP relay agent. Understand the use of packet filters and configure packetfilters when required.

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10.0 Configuring and Managing Remote Access

10.1. Configure remote access connections by using dial-up networking and remote accessclient addressing. Configure remote access authentication and practice creating a dial-upaccess server.

10.2. Configure dial-in properties of a user account and understand remote access policies.Explore remote access authorization scenarios and troubleshoot remote accessconnections. Configure access beyond the remote access server and mange remoteaccess clients. Practice deploying remote access.

10.3. Understand virtual private networks and troubleshoot remote access and router-to-routerVPNs. Configure various PN types.

10.4. Deploy the Internet Authentication Service and explore RADIUS server scenarios andRADIUS proxy scenarios. Deploy IAS as a RADIUS server.

11.0 Managing Network Security

11.1. Understand the use of network security protocols. Use security templates toadministrator network security and understand the network security template settingsthat affect a network security. Apply the Principle of Least Privilege rule and practicecreating and using the security and configuration and analysis console.

11.2. Monitor the network protocol security and understand IPSec as well as the negotiatingprocess. Define the meaning of “Kerberos” and understand its use. Practice usingnetwork security protocols.

11.3. Troubleshoot the network protocol security and determine how to make the IPSec policywork. Determine whether the IPSec blocking rules are working. Determine whetherKerberos is being used for authentication. Practice troubleshooting IPSec with IPSecMonitor and troubleshooting logon issues with network monitor. Understand how to useevent logs for troubleshooting. Service and explore RADIUS server scenarios andRADIUS proxy scenarios.

12.0 Maintaining a Network Infrastructure

12.1. Monitor network performance with networking tab in Task Manager. Determineperformance console differences. Monitor network traffic with the command netstat andunderstand how Windows Server 2003 uses “Lite” and “full” network monitor tools.

12.2. Troubleshoot Internet connectivity by identifying the specific networking issue andverifying the computer’s network settings. Understand how to bridge multiple networksand practice verifying the configuration of DNS forwarding.

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Text / Lab Books :MCSA/MCSE Implementing and Managing Exchange Server 2003 Exam 70-284

Will Willis & Ian McLean

Microsoft Press

ISBN-13:978-0-7356-1899-2

ISBN-10: 0-7356-1899-2

Course Description

In this course students will lean to implement and manage a Microsoft Exchange Server 2003Environment. This course aids in the preparation for the Microsoft Exam 70-284: Implementingand Managing a Microsoft Exchange Server 2003 certification exam.

Learning Objectives

1.0 Microsoft Exchange Server 2003 and active Directory

1.1. Define what active directory is, its hierarchical structured database and its use acrossdomains. Define the operative masters associated and understand how the schema isrelated to active directory.

2.0 Preparing MS Exchange Server 2003 Infrastructure

2.1. Install Windows Exchange Server 2003 and identify the requirements and componentswhich must be installed and enabled to support the installation. Prepare forest, domainpreps and understand the groups associated with it. Perform an installation of ExchangeServer 2003 into a new organization. Create a file for unattended Setup and perform anunattended installation of Exchange Server 2003. Remove an exchange server from anorganization and understand the pre-requisites that must be met.

3.0 Configuring a Microsoft Exchange Server 2003 Infrastructure

3.1. Identify which services rely on each other and identify how authority can be delegated tosecurity groups. Add and remove Exchange 2003 components by re-running Setup andchanging the installed components.

3.2. Define and enable and manage administrative and routing groups in ExchangeSystem Manager. Understand how mixed mode native mode is used and how itaffects administrative and routing groups

3.3. Identify how the front-end and back-end server architecture affects the mail andfolder access to users.

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4.0 Coexistence with Microsoft Exchange Server 5.5

4.1. Identify how ADC is used and its relation between Active Directory and ExchangeServer 5.5 Install the ADC and recognize which user accounts are to be used to installthe ADC. Configure directory synchronization using ADC tools configure advancedconnection agreements.

4.2. Install Exchange Server 2003 into an existing Exchange Server 5.5 organization.

4.3. Troubleshoot connectivity between Active Directory and exchange Server 5.5 by mergingduplicate accounts and troubleshooting ADC and site replication service to resolvereplication problems and connection agreement issues.

5.0 Migrating from MS Exchange Server and Other Mail Systems

5.1. Perform an upgrade from an existing Exchange Server and migrate all its resources tothe new server.

5.2. Configure Exchange Server 2003 to coexist with other messaging systems by installingconnectors for Lotus Notes and X.400 and the requirements associated with it. Migratefrom one messaging system to another.

6.0 Installing MS Exchange Server 2003 Clusters

6.1. Identify what is required to use clustering technologies and define the two technologiesthat exist in Windows Server 2003. Install Exchange Server in a clustered environment.

6.2. Create an Exchange Server 2003 Virtual Server and mange Exchange Server 2003cluster. Create a fail back policy.

6.3. Install Exchange Server 2003 in a Front-End and Back-End configuration.Understand which servers work best with Network load balancing and ClusterService and identify the guidelines related to them.

7.0 Managing Recipient Objects and Address Lists

7.1. Configure recipient objects such as recipient types and manage mailboxes and mail-enabled groups. Identify the use of the Exchange Task Wizard. Configure settings onan individual user basis, such as storage limits, messaging restrictions, forwardingaddresses and mailbox rights and define the system policies used to configure thesesettings.

7.2. Create, modify and administer address lists. Mange a Recipient Update Service andwork offline with address lists. Create and apply recipient policies.

8.0 Public Folders

8.1. Define the use of a public folder and creating a public folders as well as configuring ageneral purpose public folder tree. Manage and enable email properties for publicfolders. Set storage limits and replication settings through a public store policy or

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through public folders. Move public folders within a public folder tree.

8.2. Configure permissions through Exchange System Manager for a public folder.Configure email related properties and administrative rights to run utilities that set publicfolder settings such as limits and replication.

9.0 Virtual Servers

9.1. Define the purpose of Exchange Server 2003 Virtual Servers and how it is used in aWindows Clustering and network balancing Environment. Define the serverrequirements of POP3, IMAP4, NNTP, HTTP and SMTP virtual servers.

9.2. Configure virtual servers and configure additional virtual servers on both front-end andback-end Exchange Server 2003 servers. Distinguish virtual servers by host name.Limit and control connections and access using authentication. Encrypt emails andconfigure a virtual server to relay email for POP3 and IMAP4 clients. Identify the threemethods of user authentication. Maintain a virtual server by viewing and managingconnected users on an IMAP4 virtual server.

10.0 SMTP Protocol Configuration and Management

10.1. Manage SMTP message transfer support and define how SMTP and ESMTP are used toimplement a connection. Control Internet access with the use of additional SMTPvirtual server and connectors. Configure SMTP relays to restrict relay traffic.

10.2. Configure incoming and outgoing connections on SMTP server and secure traffic byusing authentication, encryption and reverse DNS lookup. Prevent or restrict openrelaying and restrict users and groups from sending and receiving email. ConfigureSMTP server to retrieve email in a queue from a remote SMTP server. Use nslookupand telnet utilities to identify message delivery failure.

10.3. Understand how Exchange Server 2003 supports connectivity to other systems throughthe configuration of SMTP. Override global defaults for specific users to support HTTP,IMAP4, POP3, NNTP clients.

11.0 Microsoft Exchange Server 2003 Security

11.1. Understand how a firewall works and identify the requirements of strong firewallprotection. Configure Exchange Server 2003 to use RPC over HTTP. Downloadantivirus software to protect against computer viruses such as worms, Trojan horses andprepare an antivirus strategy.

11.2. Identify the guidelines used securing mailboxes. Configure the junk email feature inOutlook 2003 and enable connection filtering. Deploy digital signature and encryptioncertificates.

11.3. Administer and delegate various levels of administrative control over administrativegroups to user and security groups. Assign advanced security permissions by delegatingroles to users and groups to grant local rights. Use Asdiedit.exe tool to configure

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advanced administrative settings.

11.4. Identify the services used by Exchange Server 2003. Disable services on ExchangeServer 2003 that are not required. Use Exchange System Manager to configure protocollogging for HTTP virtual servers.

12.0 Backup and Restore

12.1. Understand how Exchange Server 2003 manages data and how transaction logs protectyour data. Identify how storage technologies are used. Differentiate between thedifferent methods used to back up data and the strategies used to perform such backups.Recover databases from disaster and backup and restore system state data. Perform atrial restore to restore an entire network.

13.0 Monitoring MS Exchange Server 2003

13.1. Understand how to perform daily tasks using the logs generated by Event Viewer and itsperformance console, virtual servers, and anti virus products. Check available diskspace on volumes. Use diagnostic logging function using Exchange System Manager.Understand the use of the monitoring and status utility. Configure diagnostic levels andthe monitor and status utility..

13.2. Schedule maintenance tasks and use performance and protocol logs to mange mailboxlimits. Understand how to review and mange the badmail folder and postmaster mailboxon a regular basis. Monitor mailbox size log events using Event Viewer. Use eseutiland isinteg tools to defragment Exchange database and repair its integrity should anissue arise.

14.0 Troubleshooting MS Exchange Server 2003

14.1. Troubleshoot the installation of Exchange Server 2003 and become familiar withremoving an Exchange Server 2003. Identify how to troubleshoot connectivity,migration and interoperability. Use support tools such as netdiag and dcdiag to checknetwork connectivity, DNS and Active Directory operation.

14.2. Troubleshoot Server health, data storage, clusters, backup and restore and understandhow to configure an alert.

14.3. Troubleshoot public, virtual servers, front and back-end servers, and connectivity.Restrict write and delete permissions on public folders to create top level public foldersto select users and groups. Increase the range of events written to event viewer byconfiguring diagnostic logging.

14.4. Troubleshoot connectivity across firewalls, permissions, and encryption and digitalsignatures as well as checking that email is encrypted.

14.5. Troubleshoot technologies that support the Exchange Server such as the host resolution,DNS, Active Directory issues and network connectivity. Manage and analyze an ARPpacket.

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PrerequisiteFamiliarity with PC & Windows OS

Contact Hours______ Contact Hours (Lecture ___ Hours / Lab ____ Hours)

Semester Credit Hours__________ semester credit hours

Teaching StrategiesA variety of teaching strategies may be utilized in this course, including but not limited to,lecture, discussion, written classroom exercises, written lab exercises, performance based labexercises, demonstrations, quizzes and examinations. Some quizzes may be entirely or containlab based components. A mid-course and end course examination will be given.

Method of Evaluating StudentsGrade Distribution

Class Attendance 10

Mid Term 30

Finals 50

Special Projects Makeup projects 10

Total 100%

Grading Policy

At the end of each course, each student is assigned a final grade as follows:

Point Range Interpretation Grade Quality Points

90 – 100 Excellent A 4.0

80 – 89 Very Good B 3.0 – 3.9

70 – 79 Average C 2.0 – 2.9

60 – 69 Poor D 1.0 – 1.9

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A student earning a grade of D or above is considered to have passed the course and is eligible topursue further studies. A student receiving a grade of F has failed the course. A failed coursemust be repeated and passed to meet Avtech Institute’s graduation requirements, in addition toan overall program GPA of 2.0.

Requirements for Successful Completion of the CourseAt a minimum, students must achieve the following:

A passing grade of D or above

Completion of all required examinations

Submission of all required lab exercises and projects and;

Adherence to the school attendance policy.

Equipment NeededIndustry standard desktop computer for lab exercises.

Equipment Breakdown Lab room

Videos and Projector

Library AssignmentsTo be determined by the instructor.

Portfolio AssignmentStudent program outcome portfolios are required to demonstrate student competencies. Inconjunction with your course structure, please select a project/paper that best demonstrates whatyou have learned in this course and add it to your program portfolio.

Course PoliciesDisruptive Behavior

Disruptive behavior is an activity that interferes with learning and teaching. Inappropriatetalking during class, surfing inappropriate website, tardiness, cheating, alcohol or drug use, useof cell phone, playing lout music during class, etc. all disrupt the learning process.

Copyright Infringement

Specific exemptions to copyright infringement are made for student use in the context of learningactivities. Graphic design students often download images from the Internet, or scan imagesfrom publications. As long as this work is for educational purpose, and subject to facultypermission, this is not a problem.

Plagiarism

Faculty cannot tolerate the misrepresentation of work as the student’s own. This often involvesthe use by one student or another student’s design, whether voluntarily or involuntarily. In theevent that plagiarism is evident and documented, all students involved in the conscious decisionto misrepresent work must receive an F as the grade for the project. A second occurrence may

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result in suspension for the rest of the quarter, and return to the school only after a review by theAcademic Standards Committee.

AttendanceAttendance and Lateness

In education and the workplace, regular attendance is necessary if individuals are to excel. Thereis a direct correlation between attendance and academic success. Attendance is mandatory. Allstudents must arrive on time and prepared to learn at each class session. At the faculty member’sdiscretion, students may be marked absent if they arrive more than 15 minutes late to any class.More that five absences in a class that meets twice per week or more that two absences in a classthat meets once per week may result in a failure.

Make-Up WorkLate Projects and Homework

All projects and homework must be handed in on time. Homework should be emailed to yourinstructor if you are going to miss a class. Work that is submitted one week late will result in theloss of one full grade; and work that is submitted two weeks late will result in the loss of two fullgrades; more than two weeks late you will receive a failing grade on the project.

In this course students will lean to manage and maintain a Microsoft Windows Server 2003Environment. This course aids in the preparation for the Microsoft Exam 70-290: Managing andMaintaining a Microsoft Windows Server 2003 Environment, Implementing, Managing, andMaintaining a Microsoft Windows Server 2003 Network Infrastructure: Microsoft Exam 70-291,Implementing and Managing Microsoft Exchange Server 2003: Microsoft Exam 70-284

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Documents