mckesson-health reform measurement_moser

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    Enter rise Intelli ence

    Aggregates the right clinical,

    financial and operational dataand transforms it into

    intelli ence for decision makin

    and behavior change

    Empowers all stakeholders atany level of the organization to

    take action

    Leads to the creation of a

    culture of excellence

    Providingthefoundationforsustainableperformanceimprovement

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    Objectives

    Understand meaningful use measurement from a vendor perspective,

    an w a prov ers s ou expec rom a ven or par ners p

    Understand the processes under way to harmonize measures, and what

    to do if they are out of sync

    Understand the importance of health system participation and leadership

    during the comment period as new measures are proposed

    McKesson Corporation Confidential and Proprietary 3

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    Health Reform

    The Qualit Im erative

    Healthcare can be improved

    Quality and cost go hand in hand Its not easy!

    14%ofJointCommissionaccreditedhospitalsachievetopperformanceratings14%ofJointCommissionaccreditedhospitalsachievetopperformanceratings

    McKesson Corporation Confidential and Proprietary 4

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    Health Reform

    Challen es

    Alignment of measures across initiatives

    Maturity of IT standards Clarification of scope and methodology

    STK2 eSTK2

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    Vendor Perspective

    Shared Ex ectations

    Provider

    Government

    Vendor

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    Vendor Perspective

    Government Visibilit

    Committee membership/participation

    ONC committee (vendor representation for inpatient provider)

    National Quality Forum

    Measures committee Kathleen Aller

    Voting member Connie Moser

    National voice

    Provided detailed public comments for MU

    Provided public comments to refine ACO measures

    Selected to provide public testimony on MU to ONC

    HIT Policy Committee

    . .

    McKesson Corporation Confidential and Proprietary 7

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    Vendor Perspective

    Provider Partnershi

    Establish goals for shared success

    Evaluate and communicate readiness

    Help customers stabilize and standardize workflow and content

    Help clarify measures, streamline data access and reporting

    Encourage and facilitate adoption

    Help structure good clinical and IT governance

    Facilitate networking across customer base

    Host leadership congresses

    Enable sustainable improvement

    Guide providers through data analysis and reporting

    Using data to improve care not just to submit

    Engage physician accountability through data

    McKesson Corporation Confidential and Proprietary 8

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    Vendor Perspective

    Research and Develo ment

    A new type of product management

    Regulatory expertise

    Clinical content

    Understanding of measures and the tie to workflow

    Flexibility to meet changing requirements

    Recognize the role, needs and development

    input from each Legal

    Clinicians

    Regulatory

    Clinicians IT

    McKesson Corporation Confidential and Proprietary 9

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    Harmonizing Measures

    National Efforts

    Current activities at the federal level

    NQF Measure Development and Endorsement Agenda

    Modification of ACO measures from 65 to 33

    Our recommendations:

    Align quality measures with clinical and operational

    workflow

    Balance aspirations with market readinessmp oy cons s en og c across a measure se s

    McKesson Corporation Confidential and Proprietary 10

    http://www.qualityforum.org/Projects/Measure_Harmonization.aspx

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    Harmonizing Measures

    In the Meantime

    Be mentally ready for change

    Operational

    Workflow

    Payment

    Thoseorganizations

    that

    can

    improvetheircollective

    competencytousedatato

    Gather data once, use for many purposes

    Normalize and index disparate data

    Payment reform is a continuum

    ,

    aregoingtobemilesahead.Its

    avery,verygoodtimeforthose

    placesthat

    provide

    excellent

    Use the same data to model different measures

    Get legal and regulatory expertise on your

    side

    manner.Theyregoingtoriseto

    thetop.

    HealthsystemCMIO

    Establish good auditing processes

    At the end of the day YOU have to sign on the

    dotted line!

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    Having a Voice

    Health S stem Partici ation

    You need to have a voice

    Avenues for responses to measures

    comment period

    It takes time and energy but worth it

    McKesson Corporation Confidential and Proprietary 12

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    Having a Voice

    Health S stem Partici ation

    You need to have a voice

    Avenues for responses to measures

    comment period

    It takes time and energy but worth it

    Every voice counts!

    ThepowerofprovidersinresponsetotheACOproposedru es

    multiplefederalagenciesmadethechangesinresponseto"mountainsofcomments"andmanymeetingswithprovidersandpatientgroupssincetheproposedrulewasreleasedMarch31.

    DonaldBerwick,

    MD,

    administrator

    for

    the

    Centers

    for

    Medicare&MedicaidServices

    McKesson Corporation Confidential and Proprietary 13

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    Citations

    The Big Idea: How to Solve the Cost Crisis in Health Care; Harvard Business

    . .

    http://hbr.org/2011/09/how-to-solve-the-cost-crisis-in-health-care/ar/1

    Improving Americas Hospitals - The Joint Commissions Annual Report on Quality

    and Safety 2011; posted Sept. 2011

    http://www.jointcommission.org/2011_annual_report/

    CIOs Ask CMS to Harmonize Quality Reporting; Healthcare Informatics; David

    Raths;

    . -

    informatics.com/ME2/dirmod.asp?sid=&nm=&type=Publishing&mod=Publications%3

    A%3AArticle&mid=8F3A7027421841978F18BE895F87F791&tier=4&id=510BFD751

    5EE4A4EAA0D9CFB4EC09DA0

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    Upcoming Enterprise Intelligence Webinar

    January 19, 2012: - : p.m.

    Beyond Meaningful Use Reporting:ata- r ven n ca mprovement

    Kim Halbur, MBA, RHIA, CPHQus ness v sor, n erpr se n e gence, c esson

    www.mckesson.com enterpriseintelligence

    Thank ou for our time and attention.