mciis - innovative use of wikis
TRANSCRIPT
Mercyhurst College Institute For
Intelligence Studies
Innovative Use Of Wikis Project
Sarah JonesJennifer Macri
Sarah RudawitzJared Semrau
Samantha Shelnick
Terms of Reference
Who are the likely innovative users and what are the likely innovative uses of wiki technology over the next two years?• Where is this occurring?
• Identify successes and frustrations in using wikis
• Identify trends in use by wiki providers
• What changes will likely make wikis more broadly acceptable, accessible, and valuable?
Innovation
+ Includes some element unseen in predecessors
Key Findings: Users
Closed communities
Narrowly defined niche
A specifically declared goal
Key Findings: Uses
Collaborative mimics of regular websites
Self-identify as wikis
Encouraging editing from the internet community
Key Findings: Diffusion Of Innovation
Wiki innovation likely to more than double
Dr. Everett Roger's Theory of Diffusion of Innovation
Analytical Statistics
Total number of wikis viewed: Over 5,000
Non-innovative/ encyclopedic : 99%
Determined innovative:
46 (<1%) Users: 28/46 (61%) Uses: 18/46 (39%)
Innovative Users
Organizations for promoting causes and fundraising
Communities for facilitating democratic participation among members
Groups for documenting events and projects
Military for more rapid information-sharing and distribution of expertise
Organizations For Promoting Causes And Fundraising
Organizations with a similar goal use wikis to: Raise awareness and funding Rapidly respond to
crises/events Collaborate regardless of
geographical locationExamples- United Nations- Disaster relief organizations
Communities For Facilitating Democratic Participation Among
Members
Communities with a similar goal use wikis to: Target a specific
audience to establish community participation
Generate broadly accepted final product
Examples- New Zealand Police- Melbourne City
Groups For Documenting Events And Projects
• Means of communication between group memberso Event planningo Travel and lodging
information
• Distinct beginning and end
• All members can edit
Examples-ART Community-Mercyhurst College Institute for Intelligence Studies (MCIIS)
Military For More Rapid Information-Sharing
And Distribution Of Expertise
Despite warnings of precariousness
Heightened military use of wikis due to:o Need for more rapid information among
hierarchal command structureo Need for efficient distribution of expertiseo Peer collaboration
Examples-Milipedia-Intellipedia
Innovative Uses
Editable web-mapping Questioning the accuracy of
information provided by traditional source
Self-help and how-to manuals
News sources and whistle-blowing
Editable Web-mapping
Mapping is primary purpose
Visually stimulating Similar to Google Earth
Use own platform Examples-WikiMapia- WikiSky
Questioning The Accuracy Of Information Provided By
Traditional Sources
Access to unbiased, objective information
Used in Corporate News reporting Government Medical
Anonymity of users
Examples-WikiLeaks-WikiCrimes
Self-Help And How-To Manuals
Posting whole products
Medical information Edited by licensed
physicians Commented on by users
Examples-AskDrWiki-ElephantStaircase- EnviroWiki
News Sources And Whistle-blowing
Real-time, unbiased news
Peer-reviewed nature of wikis
Whistle-blowingExamples-WikiNews- WikiLeaks
Sub-Question: Where Is This Occurring?
No strong trend in demographics
Weak trends: 19 of 46 have known
geographic regions 8 of 46 associated with
colleges/universities 7 of 13 American wikis
associated with colleges/universities
Sub-Question: Identify Trends In Use Of Wiki Providers
Frustrations Formatting/
collaboration issues
Wiki vandalism
Wiki spam
Lack of accuracy features such as collaborative editing approval
Sub-Question: Identify Successes And Frustrations In Using Wikis
Successes Availability of
information to large groups
Ease and ability of embedding media
Cheap cost
Information based on responses to Wiki Intelligence Team survey
Multimedia integration
Attribution technology
Easier formatting tools
Sub-Question: What Changes Will Likely Make Wikis More Broadly Acceptable,
Accessible, And Valuable?
Contact Information
Sarah [email protected]
Jennifer [email protected]
Jared [email protected]
Samantha [email protected]
Sarah [email protected]