mcfw & mcfs: the future - mbacasecomp.com · project schedule and costs (million inr) year....

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MCFW & MCFS: THE FUTURE FUTURE CONSULTANCY PRESENTING TO: VIJAY KUMAR AND THE M&M BOARD MEMBERS Asper School of Business Haneen Shouman Nicole Peloquin Aditya Kedia Adam Ells

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Page 1: MCFW & MCFS: THE FUTURE - mbacasecomp.com · PROJECT SCHEDULE AND COSTS (MILLION INR) Year. Cash Flow. Quarter. 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4. Expenditures. Raise Capital for MFC

MCFW & MCFS: THE FUTUREFUTURE CONSULTANCY

PRESENTING TO: VI JAY KUMAR AND THE M&M BOARD MEMBERS

Asper School of Business

Haneen ShoumanNicole PeloquinAditya KediaAdam Ells

Page 2: MCFW & MCFS: THE FUTURE - mbacasecomp.com · PROJECT SCHEDULE AND COSTS (MILLION INR) Year. Cash Flow. Quarter. 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4. Expenditures. Raise Capital for MFC

KEY ISSUE

Define Analyze Evaluate Recommend Implement Risks & Mitigate

Which ownership models should M&M use for sustained growth and profitability

through MCFS and MFCWÉ

Page 3: MCFW & MCFS: THE FUTURE - mbacasecomp.com · PROJECT SCHEDULE AND COSTS (MILLION INR) Year. Cash Flow. Quarter. 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4. Expenditures. Raise Capital for MFC

CRITICAL CHALLENGES

Define Analyze Evaluate Recommend Implement Risks & Mitigate

Profitability

• Operations• Supply

Chain Management

Financial Struggle

• Profitability• Funding

Ownership Structure

• Company-based

• Franchise Business

Page 4: MCFW & MCFS: THE FUTURE - mbacasecomp.com · PROJECT SCHEDULE AND COSTS (MILLION INR) Year. Cash Flow. Quarter. 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4. Expenditures. Raise Capital for MFC

RECOMMENDATION

Define Analyze Evaluate Recommend Implement Risks & Mitigate

M&M should combine MFCW & MFCS to leverage synergies and rapidly scale

Combine ExpandGrow

Internationally

Page 5: MCFW & MCFS: THE FUTURE - mbacasecomp.com · PROJECT SCHEDULE AND COSTS (MILLION INR) Year. Cash Flow. Quarter. 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4. Expenditures. Raise Capital for MFC

STRATEGIC GOALS FOR MFSC AND MFCW

Define Analyze Evaluate Recommend Implement Risks & Mitigate

Scale Up• 1,290 to 2,000 outlets by 2018• Double Annual Sales to

550,000 units

Internationalize• Enter new markets

Expend Service Network• 280 to 400 by 2018

Grow Turnover• Tenfold to INR 10

billion by 2021

MFCWMahendra First Choice

Wheels

MFCSMahendra First Choice

Service

M&MMahendra & Mahendra

Limited

Profitability

Growth

Synergy

Page 6: MCFW & MCFS: THE FUTURE - mbacasecomp.com · PROJECT SCHEDULE AND COSTS (MILLION INR) Year. Cash Flow. Quarter. 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4. Expenditures. Raise Capital for MFC

M&M STRUCTURE

Define Analyze Evaluate Recommend Implement Risks & Mitigate

M&M`s two subsidiaries are facing elusive profits.

M&

M MFCWMFCS

• Sale & purchase of multi-brand preowned vehicles• Franchise Model• Private Equity (46.76% for M&M)

• Leading service chain for automobiles of all makes• Converting to Franchise Model• 100% subsidiary

• Multifaceted sister companies (Finance, IT)

• International Presence (South Africa, China)

MFCW, 55%

MFCS, 45%

Page 7: MCFW & MCFS: THE FUTURE - mbacasecomp.com · PROJECT SCHEDULE AND COSTS (MILLION INR) Year. Cash Flow. Quarter. 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4. Expenditures. Raise Capital for MFC

FUNDING NEEDS

Define Analyze Evaluate Recommend Implement Risks & Mitigate

MFCW

Looking at raising equity

International partners

Growth opportunity

MFCS

Need to raise $40 to $50 million

Invest in branding & marketing

Needs a robust ecosystem for competitive advantage

Page 8: MCFW & MCFS: THE FUTURE - mbacasecomp.com · PROJECT SCHEDULE AND COSTS (MILLION INR) Year. Cash Flow. Quarter. 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4. Expenditures. Raise Capital for MFC

POSSIBLE SYNERGIES

Define Analyze Evaluate Recommend Implement Risks & Mitigate

Any strategy put forward must capitalize on the synergies.

MFCS MFCW

Synergy

Page 9: MCFW & MCFS: THE FUTURE - mbacasecomp.com · PROJECT SCHEDULE AND COSTS (MILLION INR) Year. Cash Flow. Quarter. 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4. Expenditures. Raise Capital for MFC

GROWING MARKETS

Define Analyze Evaluate Recommend Implement Risks & Mitigate

120200

330

0

50

100

150

200

250

300

350

2008 2016 2021

CAR SERVICING MARKET SIZE IN INR BILLIONS

300960

2500

0

500

1000

1500

2000

2500

3000

2008 2016 2021

PREOWNED MARKET SIZE IN INR BILLIONS

Both markets are showing excellent potential in India.

Page 10: MCFW & MCFS: THE FUTURE - mbacasecomp.com · PROJECT SCHEDULE AND COSTS (MILLION INR) Year. Cash Flow. Quarter. 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4. Expenditures. Raise Capital for MFC

THE INDIAN CONSUMER

Define Analyze Evaluate Recommend Implement Risks & Mitigate

Mahindra`s name is a trusted name in a market where the consumer values trust and relations the most.

1st time buyers

Uneducated

Transparency & Trust

Personal Relationship

Page 11: MCFW & MCFS: THE FUTURE - mbacasecomp.com · PROJECT SCHEDULE AND COSTS (MILLION INR) Year. Cash Flow. Quarter. 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4. Expenditures. Raise Capital for MFC

COMPETITIVE LANDSCAPE

Define Analyze Evaluate Recommend Implement Risks & Mitigate

The gap in offering a one stop shop is evident as only OEM`s are able to do that.

Carz

Carnation Auto

Autozone

My TVS All Car Services

Bosch Car Service

OEM`s

MFCS

MFCW

CombinedSeparate

THE GAP

Page 12: MCFW & MCFS: THE FUTURE - mbacasecomp.com · PROJECT SCHEDULE AND COSTS (MILLION INR) Year. Cash Flow. Quarter. 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4. Expenditures. Raise Capital for MFC

ANALYSIS SUMMARY

Define Analyze Evaluate Recommend Implement Risks & Mitigate

Strengths Challenges

Opportunities Threats

• Franchise Model• Industry Knowledge• Relationships

• Not profitable• Funding required• New endeavor

• Competition• OEM and independent players• Global entrants

• Market Potential• Available funding• The GAP in Offering

Page 13: MCFW & MCFS: THE FUTURE - mbacasecomp.com · PROJECT SCHEDULE AND COSTS (MILLION INR) Year. Cash Flow. Quarter. 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4. Expenditures. Raise Capital for MFC

GROWTH STRATEGIES

Define Analyze Evaluate Recommend Implement Risks & Mitigate

Divest

Prepare for Public Sale

Combine into Single Entity

Page 14: MCFW & MCFS: THE FUTURE - mbacasecomp.com · PROJECT SCHEDULE AND COSTS (MILLION INR) Year. Cash Flow. Quarter. 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4. Expenditures. Raise Capital for MFC

ALTERNATIVE 1: DIVEST

Define Analyze Evaluate Recommend Implement Risks & Mitigate

Pros ConsMFCW and MFCS are not profitable, M&M should divest of one entity to

infuse funds into the second entity.

Example: Sell MCFW and invest funds into MFCS.

Page 15: MCFW & MCFS: THE FUTURE - mbacasecomp.com · PROJECT SCHEDULE AND COSTS (MILLION INR) Year. Cash Flow. Quarter. 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4. Expenditures. Raise Capital for MFC

ALTERNATIVE 2: PREPARE FOR A PUBLIC SALE

Define Analyze Evaluate Recommend Implement Risks & Mitigate

Pros ConsMFCS and MFCW should

each prepare for a public sale.

Example: Initial Public Offering

Page 16: MCFW & MCFS: THE FUTURE - mbacasecomp.com · PROJECT SCHEDULE AND COSTS (MILLION INR) Year. Cash Flow. Quarter. 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4. Expenditures. Raise Capital for MFC

ALTERNATIVE 3: COMBINE INTO SINGLE ENTITY

Define Analyze Evaluate Recommend Implement Risks & Mitigate

Pros ConsCombine MFCS and MFCW

under one brand to leverage synergies and

rapidly scale.

Example: Mahindra First Choice

Page 17: MCFW & MCFS: THE FUTURE - mbacasecomp.com · PROJECT SCHEDULE AND COSTS (MILLION INR) Year. Cash Flow. Quarter. 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4. Expenditures. Raise Capital for MFC

DECISION CRITERIA

Define Analyze Evaluate Recommend Implement Risks & Mitigate

Profitability

FundingGrowth Availability of financing to invest back into the business

Positioning for growth within India and international markets

High annual revenue and profitable by 2020

Page 18: MCFW & MCFS: THE FUTURE - mbacasecomp.com · PROJECT SCHEDULE AND COSTS (MILLION INR) Year. Cash Flow. Quarter. 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4. Expenditures. Raise Capital for MFC

DECISION MATRIX

Define Analyze Evaluate Recommend Implement Risks & Mitigate

ALTERNATIVE 1:DivestSell MCFW

ALTERNATIVE 2:Prepare for a Public SaleInitial Public Offering

ALTERNATIVE 3:Combine into Single EntityMahindra First Choice

ProfitabilityHigh annual revenue and profitable by 2020

FundingAvailability of financing back into the business

GrowthDomestic & international markets

Page 19: MCFW & MCFS: THE FUTURE - mbacasecomp.com · PROJECT SCHEDULE AND COSTS (MILLION INR) Year. Cash Flow. Quarter. 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4. Expenditures. Raise Capital for MFC

RECOMMENDATION

Define Analyze Evaluate Recommend Implement Risks & Mitigate

M&M should combine MFCW & MFCS to leverage synergies and rapidly scale

Combine ExpandGrow

Internationally

Page 20: MCFW & MCFS: THE FUTURE - mbacasecomp.com · PROJECT SCHEDULE AND COSTS (MILLION INR) Year. Cash Flow. Quarter. 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4. Expenditures. Raise Capital for MFC

FUTURE FORWARD

• Complete Brick & Click Experience

• Profitable by 2017 and forward

• Moved into South Africa

Mahindra First

Choice

Define Analyze Evaluate Recommend Implement Risks & Mitigate

Page 21: MCFW & MCFS: THE FUTURE - mbacasecomp.com · PROJECT SCHEDULE AND COSTS (MILLION INR) Year. Cash Flow. Quarter. 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4. Expenditures. Raise Capital for MFC

STRATEGIC IMPLEMENTATION

Define Analyze Evaluate Recommend Implement Risks & Mitigate

• Raise equity for the efforts

• Create Mahindra First Choice

Combine

• Combined dealerships

• Data integration• Infrastructure re-

use

Expand• Leverage

international relationships to enter new markets

Global presence

Page 22: MCFW & MCFS: THE FUTURE - mbacasecomp.com · PROJECT SCHEDULE AND COSTS (MILLION INR) Year. Cash Flow. Quarter. 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4. Expenditures. Raise Capital for MFC

RAISING FUNDS

Define Analyze Evaluate Recommend Implement Risks & Mitigate

Valuation of MCFS

Propose creation of Mahindra First Choice to partners in MFCW

Sell stakes of MFCS to private equity partners of MFCW

Register new entity: Mahindra First Choice

Allows raising capital for both entities without further diluting your equity in the profitable

Page 23: MCFW & MCFS: THE FUTURE - mbacasecomp.com · PROJECT SCHEDULE AND COSTS (MILLION INR) Year. Cash Flow. Quarter. 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4. Expenditures. Raise Capital for MFC

MAHINDRA FIRST CHOICE

Define Analyze Evaluate Recommend Implement Risks & Mitigate

Brands

M & MPrivate equity

partnersMFC

MFCS MFCW

Page 24: MCFW & MCFS: THE FUTURE - mbacasecomp.com · PROJECT SCHEDULE AND COSTS (MILLION INR) Year. Cash Flow. Quarter. 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4. Expenditures. Raise Capital for MFC

HOW WOULD THE OWNERSHIP MODEL WORK

Define Analyze Evaluate Recommend Implement Risks & Mitigate

MFCS

• Offload corporate store and continue franchising

• Preference to MFCW

MFCW

• Continue expanding • Promotional channel

for MFCS

Page 25: MCFW & MCFS: THE FUTURE - mbacasecomp.com · PROJECT SCHEDULE AND COSTS (MILLION INR) Year. Cash Flow. Quarter. 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4. Expenditures. Raise Capital for MFC

VALUE PROPOSITION FOR FRANCHISEE OWNERS

Define Analyze Evaluate Recommend Implement Risks & Mitigate

One brand owners• Referral program incentive• B2B contract and agreement opportunities

Both brands• Reduced royalty fees• Enhances relationship with the customer

Page 26: MCFW & MCFS: THE FUTURE - mbacasecomp.com · PROJECT SCHEDULE AND COSTS (MILLION INR) Year. Cash Flow. Quarter. 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4. Expenditures. Raise Capital for MFC

WHAT DOES M & M NEED

Define Analyze Evaluate Recommend Implement Risks & Mitigate

Customer referral incentives

Invest in developing the ecosystem for MFCS

Cross access on both IT platforms

Page 27: MCFW & MCFS: THE FUTURE - mbacasecomp.com · PROJECT SCHEDULE AND COSTS (MILLION INR) Year. Cash Flow. Quarter. 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4. Expenditures. Raise Capital for MFC

CUSTOMER JOURNEY

Define Analyze Evaluate Recommend Implement Risks & Mitigate

MFCW

Consumer buys used car

Data flow

MCFS knows when the car needs servicing

Customer contacted

CarWorkzMFCS

AssessProspect

Page 28: MCFW & MCFS: THE FUTURE - mbacasecomp.com · PROJECT SCHEDULE AND COSTS (MILLION INR) Year. Cash Flow. Quarter. 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4. Expenditures. Raise Capital for MFC

GROW INTERNATIONALLY

Define Analyze Evaluate Recommend Implement Risks & Mitigate

Rising middle class in South Africa

Uber and other transport services

MFC as the sell and service point

Page 29: MCFW & MCFS: THE FUTURE - mbacasecomp.com · PROJECT SCHEDULE AND COSTS (MILLION INR) Year. Cash Flow. Quarter. 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4. Expenditures. Raise Capital for MFC

FINANCING• Based on the Valuation of

MFCW (INR 1.5Billion), a 2.47x revenue multiplier values the combined company at INR 4.4 Billion

• We propose a sale of INR 811 million rupees to fund the expansion

• Mahindra will have a 60% stake in the new organization

Total PE Mahindra OwnershipMFCW 2355.0 913 1,442 47%MFCS 1,955 2,355

New Combined 4,310 1,724 2,586 60%

Define Analyze Evaluate Recommend Implement Risks & Mitigate

Page 30: MCFW & MCFS: THE FUTURE - mbacasecomp.com · PROJECT SCHEDULE AND COSTS (MILLION INR) Year. Cash Flow. Quarter. 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4. Expenditures. Raise Capital for MFC

PROJECT SCHEDULE AND COSTS (MILLION INR)Year Cash FlowQuarter 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4

ExpendituresRaise Capital for MFC -10Create Combined Entity -10Offload Corporate MFC Stores & Expand -500Tech Advancement and Integration -500Prospect SA -300ExpandTotal Cost 1,320-

Capital RaisingPE FundingMFCS Corporate Owned Store SalesTotal Revenue 961

NET Cash Flow 359-

811 150

547 -180 -528

FY 17/18 FY 18/19 FY 19/20 FY 19/20

264.0- 330.0- 528.0- 198-

Define Analyze Evaluate Recommend Implement Risks & Mitigate

Page 31: MCFW & MCFS: THE FUTURE - mbacasecomp.com · PROJECT SCHEDULE AND COSTS (MILLION INR) Year. Cash Flow. Quarter. 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4. Expenditures. Raise Capital for MFC

MFCW (MILLION INR)

MFCW FY 16/17 FY 17/18 FY 18/19 FY 19/20 FY 20/21Revenue 953 2,518 2,895 3,399 3,650 P&L 161- 125.88 144.76 169.94 182.52 Cars Sold 220,000 550,000Outlets 1,200 2,000 2300 2,700 2,900 Cities 650 1,083 1,246 1,463 1,571

Define Analyze Evaluate Recommend Implement Risks & Mitigate

Page 32: MCFW & MCFS: THE FUTURE - mbacasecomp.com · PROJECT SCHEDULE AND COSTS (MILLION INR) Year. Cash Flow. Quarter. 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4. Expenditures. Raise Capital for MFC

MFCS (MILLION INR)

MFCS FY 16/17 FY 17/18 FY 18/19 FY 19/20 FY 20/21Revenue 791 5,500 7,500 8,500 10,000 P&L 455- 275.00 375.00 425.00 500.00 Total Workshops 250 550 750 850 1,000 Company Owned 15 0 0 0 0Clusters 20 40 30 34 40

Define Analyze Evaluate Recommend Implement Risks & Mitigate

Page 33: MCFW & MCFS: THE FUTURE - mbacasecomp.com · PROJECT SCHEDULE AND COSTS (MILLION INR) Year. Cash Flow. Quarter. 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4. Expenditures. Raise Capital for MFC

COMBINED (MILLION INR)

Combined FY 16/17 FY 17/18 FY 18/19 FY 19/20 FY 20/21Revenue 1,745 8,018 10,395 11,899 13,650 P&L 615- 400.88 519.76 594.94 682.52 Project costs 264.0- 330.0- 528.0- 198- Financing 547 -180 -528Net Cash Flow 683.88 9.76 461.06- 484.52

At a 7% Inflation Rate, NPV is INR 640 Million

Define Analyze Evaluate Recommend Implement Risks & Mitigate

Page 34: MCFW & MCFS: THE FUTURE - mbacasecomp.com · PROJECT SCHEDULE AND COSTS (MILLION INR) Year. Cash Flow. Quarter. 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4. Expenditures. Raise Capital for MFC

RISKS AND MITIGATIONS

• Royalties invested back in their business

1 Franchisee Backlash

• Seek External Debt Financing

2 Time to Profit or Cash Flow

• Cross promoting coupon on the app and IT platform

3 Customer Adoption1

Prob

abili

ty

Impact

2

3

Define Analyze Evaluate Recommend Implement Risks & Mitigate

Page 35: MCFW & MCFS: THE FUTURE - mbacasecomp.com · PROJECT SCHEDULE AND COSTS (MILLION INR) Year. Cash Flow. Quarter. 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4. Expenditures. Raise Capital for MFC

KPIS AND CONTROLSConcern KPI FY 20/21 FY 25/26

ProfitabilityMahindra First Choice

Net Income INR 182.52 Million

INR 182.52 Million

ProfitabilityFranchisee

Net Income 5% 10%

Growth Revenue -Markets

INR 13.6 Billion +1 International Market

INR 20 Billion +2 International Market

Define Analyze Evaluate Recommend Implement Risks & Mitigate

Page 36: MCFW & MCFS: THE FUTURE - mbacasecomp.com · PROJECT SCHEDULE AND COSTS (MILLION INR) Year. Cash Flow. Quarter. 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4. Expenditures. Raise Capital for MFC

RECOMMENDATION

Define Analyze Evaluate Recommend Implement Risks & Mitigate

M&M should combine MFCW & MFCS to leverage synergies and rapidly scale

Combine ExpandGrow

Internationally