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ORGANIZATION BEHAVIOUR - 1

(INDIVIDUAL PROCESS)

1. CONTEXT OF ORGANIZATIONAL BEHAVIOUR

Meaning and significance of OB; contributing disciplines; basic assumptions &characteristics

New context of O.B.: Historical evolution

Challenges and opportunities for O.B.: Emerging issues

Framework for O.B.

1. ORGANIZATIONAL ENVIRONMENT

External environment

Organization- environment relationship

Linking environments and organization

Internal environment

3. ORGANIZATION BEHAVIOUR AND FOUNDATION COMPETENCIES

Self competency

Communication competency

Diversity competency

Across culture competency

Teams competency

Change competency

4.INDIVIDUAL PROCESSES 1: PERSONALITY

Meaning; person situation debate; psychological contracts; ability and aptitude

Differences in personality; Heredity, learning, culture as determinants

Personality traits and dimensions: Approaches to understanding the traits

Psychological solving behaviours

Personality traits

5.INDIVIDUAL PROCESSES 2: PERCEPTION

The concept and need for studying

Perceptual organization

Perceptual interpretation

Attribution process

Perceiving others

Comparison of own perception with others estimation

6. INDIVIDUAL PROCESSES 3: LEARNINGS AND REINFORCEMENT

Meaning and importance; barriers; approaches

Cognitive and programmed learnings

Sense making

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Learning styles

Reinforcement: Positive; negative; contingencies of reinforcement; schedules of

reinforcement

Behaviour and its modification

Transfer of learning through training

7. INDIVIDUAL PROCESSES 4: ATTITUDES AND VALUES

Meaning and scope; attitude and behaviour

Work attitude

Belief & trust

Attitudes and values

8. INDIVIDUAL PROCESSES 5: WORK MOTIVATION

Meaning; process; need performance link

General model; motivation and performance

Content model of motivation

Process models of motivation

Motivation by comparison

Applications of motivation

Reward system

Behaviour modification; job design and redesign

Motivation by employment

9. INDIVIDUAL PROCESS -6: WORK STRESS

Meaning, nature and types

Cause of stress; contributing factors

Consequences Management of stress

10. ORGANIZATIONAL DECISION MAKING

Nature of decision making

Decision making and managerial process

Problems in decision making process

Improving decision making

Models of individual decision making

Employee reactions to organizational decision making

Reference books

Kavita Singh: Organizational Behaviour ( Pearson: 2010): Chs. 1-

7;12

Pierce & Garden: Management & Organization Behaviour (Cengage: 2002) : Ch.

4

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Slocum & Hellriegel : Essentials of Organization Behaviour (Cengage: 2007) :

Ch. 1