mayor’s goal 4: “philadelphia becomes the greenest and ... · green city, clean waters. in...

Mayor’s Goal 4: “Philadelphia becomes the greenest and most sustainable City inAmerica”

2004-2013 Performance in Fire DepartmentTopic: Philadelphia Water Department

Key Presenters: Howard Neukrug, Commissioner

Executive Team Members

Date: December 1st, 2015

Critical Issue 1: Diversity in Hiring

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Strategic Plan Goals and Major Successes

What We DoWho We Are What’s on the Horizon

• Call Center cloud technology increased capacity, reduced wait time

• Business Incentive grants to manage stormwater and reduce bills

Relaunch of Apprenticeship program and launch of PowerCorpsPHL

• Maintained municipal bond ratings

• Kept rates affordable

50-year master planning for water and wastewater facilities

Six-year, $1.78B capital improvement plan for the protection and renewal of City’s water, sewer and stormwater infrastructure

• Product quality at 100%, recognized by NACWA Gold award and the Partnership for Safe Water for 16 years

• Green City, Clean Waters implementation on track

Energy master plan leading to solar and Co-gen facilities

Doubled total participation for minority and women-owned businesses since FY09

Who We Are• Mission

• Scope of Services

• Budget

4Next StepsWhat We DoWho We Are What’s on the Horizon

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• Provide drinking water, wastewater and stormwater services

• Protect public health by providing highest quality of drinking water

• Protect the environment by managing and treating wastewater and stormwater and protecting sources of drinking water

• Support the sustainable growth of Philadelphia and its residents, communities, businesses

• Continue to be America’s most innovative utility with a constant focus on quality, efficiency, customer service, and affordability

Scope of ServicesMission

Next StepsWhat We DoWho We Are What’s on the Horizon

• 3,100 miles of water mains• 25+ pumping stations• 91,000 valves• 25,000 fire hydrants• Three water treatment facilities:

Baxter, Belmont and Queen Lane

• 3 water pollution control plants: Northeast, Southeast and Southwest

• 3,716 miles of sewers• 19 pumping stations• Centralized biosolids handling

facility

Wastewater Service

Drinking Water ServiceLEGEND:Wastewater Drinking WaterMultiple Purpose

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Organizational Chart

Howard M. Neukrug, Commissioner

Geoff BrockGeneral

Manager, IS&T

Mami HaraDeputy Commissioner

/Chief of Staff

Scott SchwartzGeneral Counsel

Janira BarrosoDirector of

Participation

Christine Knapp Deputy Chief of

StaffMelissa Labuda

Deputy Commissioner, Finance

Stephen FurtekGeneral Manager,

Engineering

Debra McCartyDeputy Commissioner

& GM Operations

David KatzDeputy Commissioner

Compliance

Joanne DahmeGeneral Manager,

Public Affairs

Chris CrockettDeputy Commissioner

Planning & Env. Services

Gerald Leatherman

Deputy Commissioner Admin and HR

NOTE: All Blue Boxes (Deputy Commissioners and General Managers) are on the same level (flat organizational structure). Boxes arranged in this format for presentation

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Water Fund Operating Results

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$179 $183 $170 $185 $188 $201 $211 $219

$98 $101 $106 $117 $129 $134 $134 $150 $43 $43 $44 $43 $46 $48 $49 $47 $175 $184 $197 $186 $192 $201 $205 $201 $36 $51 $52 $60 $58 $59 $82 $79

$76

$0

$100

$200

$300

$400

$500

$600

$700

$800

FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15

Mill

ions

New River City Project Payments to Other Funds / Other

Debt Service Materials, Supplies and Equipment

Professional Services Personal Services (incl Compensation, Pension & Fringe)

$608$562 $569 $590 $612 $643

$681 $696

Next StepsWhat We DoWho We Are What’s on the Horizon

Capital Budget

$24 $26 $24 $24 $30 $30 $32 $29 $40$22 $22 $22 $24 $23 $35 $36 $36

$49 $55 $57 $63 $80 $84 $103 $107

$71 $85 $42 $42 $48

$44 $51

$60 $60 $125 $110

$0

$50

$100

$150

$200

$250

$300

FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15 FY16

Mill

ions

Improvements to Treatment Plants Improvements to Collector System

Improvements to Conveyance System Engineering and Administration8

$142 $146 $157$171

$188

$229 $235$260

$284

What We Do• Performance Measures

• Key Challenges


Performance Measure: Total Acres Brought Under Stormwater Management Control

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Nearly 1000 greened acres will be created by the end of 2016

60.7 97.3 15117.21146.1

237.1

329.458.3

131.65

0100200300400500600700

FY12 FY13 FY14 FY15Private Incentives Private Retrofits Public Green Stormwater Infrastructure

38.45

206.8

392.7

612.05

Gre

ened

Acre

s

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See all public green infrastructure projects on this interactive map at www.phillywatersheds.org/biggreenmap


Performance Measure: Water Main Breaks Repaired

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Water main breaks in Philadelphia are below the national average, in part thanks to a scoring system that prioritizes main repair and

replacement based on age, materials and other factors

679807

664

962

563

755

919 918

0

200

400

600

800

1000

1200



Performance Measure: Water Main Replacement

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PWD has increased spending on water main replacement and is now on target to replace 28 miles per year

17

10

16

11

16 16 15

28

0

5

10

15

20

25

30


Mile

s


Performance measure: Electrical use (history and projections)

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269 269 262 273 273 275 253 240 237 235 233

8.6 8.6 8.6 8.6 8.6

0.1 0.3 0.3 16.533 33 33 33

0

50

100

150

200

250

300

2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018

Renewable Electricity Generated Electricity generated from Natural GasElectricity Purchased

Elec

tric

al U

se,M

illio

n kW

h

Note: 2015 through 2018 are projections

PWD’s energy efficiency and renewable energy projects not only reduce greenhouse gas emissions, but also save ratepayers money


Women, Minority, and/or Disabled Business Enterprise Business Participation

15

17%13%

17%

25%21%

23% 23%

30%

0%

5%

10%

15%

20%

25%

30%

35%


*Women, Minority, and/or Disabled Business EnterpriseIn FY15, over $56 million in PWD contracts were awarded to women,

minority and disabled business enterprises


Water affordability - Comparable Water, Wastewater, and Stormwater Rates

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$28.12 $34.22

$43.83 $56.08 $56.82 $59.22

$61.90 $67.43 $67.50 $68.03 $68.74

$86.88 $90.87 $92.47

$97.35 $107.02 $108.25

$131.30

$0 $20 $40 $60 $80 $100 $120 $140

MiamiChicago

San AntonioSt. Louis***Louisville**

New York CityHouston

PhiladelphiaBoston

New OrleansBaltimoreColumbus

DetroitCincinnati

DC Water/SewerAtlanta

San FranciscoSeattle

Source: Rates based on published water, sewer, and stormwater rate schedules available online; median household income from the US Census Bureau 2014 data; assumes 6 hundred cubic feet (CCF) or 4,488 gallons of billed water and sewer discharges.** City of Louisville rates reflect sewer and stormwater charges billed by the Louisville and Jefferson County Metropolitan Sewer District and water rates billed by the Louisville Water Company.*** City of St. Louis rates reflect sewer rates billed by the Metropolitan St. Louis Sewer District and water rates billed by the City of St. Louis.

LEGEND:MedianPhiladelphia


Water affordability - Combined Bill as % of Each City’s Median Household Income

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0.9%1.1%1.1%1.2%1.2%1.2%

1.5%1.5%

1.7%1.8%

2.2%2.2%

2.3%2.4%2.4%

2.8%3.3%

4.1%

0.0% 0.5% 1.0% 1.5% 2.0% 2.5% 3.0% 3.5% 4.0% 4.5%

ChicagoMiami

St. Louis***San Antonio

New York CityBaltimore

Louisville**Boston

San FranciscoDC Water/Sewer

PhiladelphiaNew Orleans

HoustonColumbus

SeattleAtlanta

CincinnatiDetroit

Source: Rates based on published water, sewer, and stormwater rate schedules available online; median household income from the US Census Bureau 2014 data; assumes 6 CCF or 4,488 gallons of billed water and sewer discharges.** City of Louisville rates reflect sewer and stormwater charges billed by the Louisville and Jefferson County Metropolitan Sewer District and water rates billed by the Louisville Water Company.*** City of St. Louis rates reflect sewer rates billed by the Metropolitan St. Louis Sewer District and water rates billed by the City of St. Louis.

LEGEND:MedianPhiladelphia

Critical Issue 1: Diversity in HiringWhat We DoWho We Are What’s on the Horizon

Strengths

Committed, capable

workforce

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Financial stability

Excellent partnerships


Key Challenges

Aging infrastructure

and limited capital

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Workforce recruitment

and succession

Storm flood relief

Billing, water rates and

affordability

What’s on the Horizon• Priorities and initiatives


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• Equitable environmental protection, resource recovery, sustainable energy development and highest quality drinking water

• Green City, Clean Waters in parks, vacant lots, schoolyards, streets

A Healthy and Sustainable City

An Efficient, Responsive City

• Reduced water main break emergencies

• Improved coordination among City agencies

• Standards for community-friendly street construction

An Economically Thriving City

• Keep water, sewer and stormwater rates cost competitive and streamline assistance and affordable rates access

• Continue to invest in our local businesses

• Recruit, attract and retain top local talent to diversify PWD staff

Critical Issue 1: Diversity in Hiring

Additional Public Resources

• http://www.phila.gov/Water

• http://twitter.com/phillyh20

• http://facebook.com/phillyh20

• http://www.phillywatersheds.org/


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http://www.phila.gov/Water

http://twitter.com/phillyh20

http://facebook.com/phillyh20

http://www.phila2035.org/

mayor’s goal 4: “philadelphia becomes the greenest and ... · green city, clean waters. in...

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