may 30 - 31 • columbus, oh · opening plenary in the easton ballroom opening remarks: bridget...

M AY 3 0 - 3 1 • C O L U M B U S , O H

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Welcome to the 2019 OACB Spring Conference

3

TABLE OF CONTENTS

BOARD OF TRUSTEES 4

NEW LUNCH OPTIONS 5

FEATURED SPEAKERS 6 - 7

THURSDAY, MAY 30

SCHEDULE GRID (ALL TRACKS) 8 - 9

PARTNERS IN SERVICE 10

BUSINESS AND PERSONNEL 12

FAMILY PARTNERSHIPS 14

PUBLIC RELATIONS 15

GOVERNMENT AND POLICY 16

FRIDAY, MAY 31

SCHEDULE GRID (ALL TRACKS) 18 - 19

EMERGING TRENDS 20

BOARD GOVERNANCE 22

EARLY INTERVENTION 24

GOOD LIFE 26

EMPLOYMENT 28

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2019

2019 BOARD OF TRUSTEES

4

MemberNestor Melnyk

Hamilton County South West

Term ends 12/31/19

MemberCarlene Greene

Gallia CountySouth East

Term ends 12/31/20

MemberTom Fleming Allen CountyWest Central

Term ends 12/31/20

MemberDavid Dohnal

Summit CountyAt-Large: Largest Third

Term ends 12/31/19

MemberLinda Craig

Franklin CountyAt-Large: StatewideTerm ends 12/31/20

SecretaryMelinda Yerian

Guernsey CountyAt-Large: Middle Third

Term ends 12/31/20

TreasurerKaren Adams

Highland County At-Large: Smallest Third

Term ends 12/31/19

Vice PresidentSteve Licciardi

Cuyahoga CountyNorth East

Term ends 12/31/20

PresidentMike Thompson

Ross CountySouth Central

Term ends 12/31/19

MemberLouis Borowicz

Delaware CountyNorth Central

Term ends 12/31/19

MemberShikara Robbins

Coshocton CountyEast Central

Term ends 12/31/19

MemberStephen SwankRichland County

At-Large: StatewideTerm ends 12/31/19

OSCB PresidentJenny R. MillerClark County

Region IITerm ends 12/31/19

OSCB Vice PresidentJohn Trunk

Summit CountyRegion VI

Term ends 12/31/19

Region RepresentativeCarrie BeierErie County

Region ITerm ends 12/31/19

Region RepresentativeKyle Lewis

Clinton CountyRegion III

Term ends 12/31/19

Region RepresentativeSteve WilliamsBHN Alliance

Region VTerm ends 12/31/19

Region RepresentativeLena BradfordBrown County

Region IVTerm ends 12/31/19


NEW LUNCH OPTIONS

In response to guest feedback from previous OACB events, attendees of the 2019 Spring Conference were given the option to "opt-out" of on-site meals during the online registration process. Guests who chose this option will not take part in provided lunches on either day of the Spring Conference and can instead visit nearby restaurants in Easton Town Center during each day's lunch break. Guests who will remain on site for lunch can enjoy new, lighter fare in a relaxed, buffet-style format.

Note: Guests cannot change their lunch preference after arriving at the Spring Conference. Walk-in registrations will not receive lunch. All guests may still take part in all continental breakfasts and afternoon snack breaks.

5

For Guests Eating Outside the Hilton:

• If your registration does not include lunches, you will receive a blue lanyard.

• When lunch breaks begin, please feel free to head to a nearby eatery of your choice.

• A walking map of nearby restaurants has been included on page 30.

• Start times for after-lunch sessions can be found on each day's track schedule grid.

• Your organization will be billed $25 less per day for your attendance.

For Guests Eating Lunch at the Hilton:

• If your registration includes on-site lunches, you will receive a red lanyard.

• When lunch breaks begin, you may join other attendees in the ballroom.

• Staff will check lanyard colors at the door.

• Lunch will be buffet-style instead of full-service as in past years.

• If you need accessibility assistance in line, please ask a hotel staff member.

2019

JAKE POORE KEYNOTE SPEAKER

JEFF DAVIS DIRECTOR, OHIO DEPARTMENT OF DD

6

FEATURED SPEAKERS

7

The keynote address at the Spring Conference will be delivered by Jake Poore, a nationally-recognized expert in customer care and the brother of an adult sister with a developmental disability.

Poore spent nearly 20 years developing and implementing customer service strategies at

the Walt Disney World Company in Orlando, helping create a culture of service that now defines many visitors' Disney experiences. In 1996, Poore helped launch the Disney Institute, the external training arm of Disney that sold its business secrets to the world. More than 80 percent of the people who attended the Institute's trainings were from the world of health care, sparking Poore's passion for crafting patient experiences and leading to the founding of Integrated Loyalty Systems (Poore's independent health care consulting firm) in 2001. Since then, Poore has advised some of the nation's most respected health care organizations—including Kaiser Permanente, the Mayo Clinic, Cigna Medical Group, and the National Rehabilitation Hospital—on how to improve their patient experiences.

Poore is also active in the life of his adult sister with Down Syndrome, who receives services from a local government agency and resides in a group home in New York state. Poore regularly communicates with his sister's direct support professionals and service coordinators and has seen first-hand how positive and negative customer service interactions can affect the life experiences of people with developmental disabilities and their family members.

Combining lessons from his decades of customer service experience with his personal insights as a brother, Poore will provide practical tools that county boards can use to create service-centered workplace cultures that focus on the people and families we serve. His keynote address will kick off the Spring Conference in Thursday's Opening Plenary. Following his keynote, Poore will lead a hands-on followup workshop in a special Keynote Breakout session in the Juniper Room (see page 9 for details).

Jeff Davis was appointed director of the Ohio Department of Developmental Disabilities by Gov. Mike DeWine in January 2019. He previously served as executive director of the Ohio Provider Resource Association (OPRA) from 2018 to 2019 and director of government affairs at OPRA from 2011 to 2018.

Prior to his time at OPRA, Davis served as a deputy director at DODD from 1991 to 2007 and oversaw legislative and rule-making activities. He also served as director of integrated health services for Buckeye Community Health Plan, a managed care plan that contracts with the state to provide Medicaid services.

Davis will speak in Thursday's Partners in Service track and share his vision for Ohio's DD system and priorities related to the state budget and IT initiatives.

Former state representative Sarah LaTourette assumed her duties as executive director of the Ohio Family and Children First Council in May 2019. At the OFCFC, she leads an executive council of several state agencies tasked with streamlining and coordinating government services for Ohio children and families.

Prior to her appointment to the OFCFC by Governor DeWine, LaTourette represented the 76th House District (which covers portions of Geauga and Portage Counties) from 2014 to 2019. She served as assistant majority floor leader for the 132nd General Assembly and as co-chair of the Joint Committee on Multi-System Youth during the 131st General Assembly.LaTourette will speak about statewide multi-system youth initiatives in the Government and Policy track on the first day of the Spring Conference.

SARAH LATOURETTE DIRECTOR, OHIO FAMILY AND CHILDREN FIRST COUNCIL


HON. SCOTT LIPPS STATE REPRESENTATIVE, 62ND DISTRICT

7

FEATURED SPEAKERS

State Representative Scott Lipps is serving his second term in the Ohio House of Representatives. He currently represents the 62nd Ohio House District, which includes much of Warren County.

A native of Southwest Ohio, Rep. Lipps was raised in Miamisburg. After graduating

from Miamisburg High School, he attended the College of Wooster and pursued a master's degree at DePaul University. He has served as a council member and mayor for the City of Franklin, Ohio.

Rep. Lipps serves on the House Finance Committee and the Finance Subcommittee on Health and Human Services. A strong advocate for raising wages for direct support professionals (DSPs), Rep. Lipps will speak as part of the state budget panel in Thursday's Government and Policy track.

Jonathan Martinis is senior director for law and policy at the Burton Blatt Institute at Syracuse University and project director at the National Resource Center for Supported Decision-Making.

Martinis has more than 20 years of experience representing and advocating for

people with disabilities to ensure that they receive the services and supports they need and want to live full, meaningful, and community-integrated lives. In 2013, Martinis represented Jenny Hatch in the nationally acclaimed "Justice for Jenny" case that established the legal rights of people with disabilities to engage in supported decision-making.

Martinis will speak on the second day of the Spring Conference in sessions in the Emerging Trends and Employment tracks.

JONATHAN MARTINIS LAW AND POLICY DIRECTOR, BURTON BLATT INSTITUTE

2019

Easton C - D

Family Partnerships

1:30 - 2:30 PM

Session 131

Reimagining Supports for Families

10:45 - 11:45 AM

Session 130

Bridging the Gap: Supporting People with Multi-System Needs

2:45 - 3:45 PM

Session 132

Behavior Support Programming Across a Community

4:00 - 5:00 PM

Session 133

Roles of the Sibling: Perspectives and Resources

DAY ONE: THURSDAY, MAY 308:00 - 9:15 AM REGISTRATION & CONTINENTAL BREAKFAST

8

Lunch: 11:45 AM - 1:30 PM (see page 5 for details)

Regent 3

Business and Personnel

Regent 1 - 2

Partners in Service

Hospitality Event: 5:00 - 6:30 PM — Lobby Terrace (near the hotel front desk)

(In case of inclement weather, the hospitality will be held in the Easton Foyer)

Sponsored by Hickman & Lowder Co. LPA

9:15 - 10:30 AM

Session 100

Opening Plenary in the Easton Ballroom

Opening Remarks: Bridget Gargan, Executive Director, OACB

Keynote Address: Jake Poore

10:45 - 11:45 AM

Session 110

Reimagining Supports for Families

10:45 - 11:45 AM

Session 120

Respect in the Workplace: Creating Inclusive Spaces

1:30 - 2:30 PM

Session 121

Recruiting Young Professionals: Millennials and Generation Z

1:30 - 2:30 PM

Session 111

Vision, Partnerships, and Priorities for the DD System

4:00 - 5:00 PM

Session 123

County Board Certification Requirements and Best Practices

4:00 - 5:00 PM

Session 113

Voc Happenings: Modernization Workgroup Updates

2:45 - 3:45 PM

Session 122

Legal Updates

2:45 - 3:45 PM

Session 112

Office of System Support and Standards Updates

Easton C - D

Family Partnerships

Regent 3

Business and Personnel

Regent 1 - 2

Partners in Service

Snack Break: 2:30 - 2:45 PM Sponsored By:


9

Lunch: 11:45 AM - 1:30 PM (see page 5 for details)

Easton E

Public Relations

Hospitality Event: 5:00 - 6:30 PM

Lobby Terrace (near the hotel front desk)

Sponsored by Hickman & Lowder Co. LPA

9:15 - 10:30 AM

Session 100

Opening Plenary in the Easton Ballroom

Opening Remarks: Bridget Gargan, Executive Director, OACB

Keynote Address: Jake Poore

10:45 - 11:45 AM

Session 140

Social Media: Demonstrating Strategic Success

10:45 - 11:45 AM

Session 150

Jake Poore: Achieving Compelling Customer Care

1:30 - 2:30 PM

Session 151

Protecting the Federal-State-Local Partnership for Medicaid

1:30 - 2:30 PM

Session 141

What Matters Most: Enhancing Personal Productivity

4:00 - 5:00 PM

Session 153

Appropriations and Policy: State Budget Overview

4:00 - 5:00 PM

Session 143

Mastering Media Interactions

2:45 - 3:45 PM

Session 152

Multi-System Youth Initiatives

2:45 - 3:45 PM

Session 142

Writing Effective Feature Stories

HOSPITALITY EVENT

Thursday5:00 – 6:30 p.m.

Sponsored by:

Lobby Terrace (near the hotel front desk)

(In case of inclement weather, the hospitality event will be held in the

Easton Foyer)

Juniper A - B - C

Keynote Breakout

Easton C - D

Public Relations

Juniper A - B - C

Government and Policy(afternoon only)

Snack Break: 2:30 - 2:45 PM Sponsored By:

2019

GENERAL

ADVANCED

GENERAL

GENERAL

GENERAL

PARTNERS IN SERVICE / REGENT 1 - 2

10

9:15 - 10:30 AM

Session 100

Opening Plenary

10:45 - 11:45 AM

Session 110

Reimagining Supports for

Families

1:30 - 2:30 PM

Session 111

Vision, Partnerships, and Priorities for the

DD System

2:45 - 3:45 PM

Session 112

Office of System Support and

Standards Updates

4:00 - 5:00 PM

Session 113

Voc Happenings: Modernization

Workgroup Updates

Session 100

OPENING PLENARYThe 2019 Spring Conference will open with remarks from OACB Executive Director Bridget Gargan and an overview of this year's theme of Service. This topic will be explored in depth by keynote speaker Jake Poore, a nationally-recognized expert in customer care and the brother of an adult sister with a developmental disability (see page 6 for details). Combining lessons from his decades of customer service experience with his personal insights as a brother, Poore will provide practical tools that county boards can use to create service-centered workplace cultures that focus on the people and families we serve. Poore will lead a hands-on followup workshop in a special Keynote Breakout session in the Juniper Room starting at 10:45 a.m.

Presenters: Bridget Gargan, OACB; Jake Poore, Keynote Speaker

Session 110

REIMAGINING SUPPORTS FOR FAMILIESWhat if instead of creating family support programs, we created programs that support families? What if support was not defined by program eligibility but instead by people's needs? This session will help attendees reimagine family supports by understanding the principle of supporting a person within the context of family and community and exploring family engagement strategies.

Presenter: Steve Beha, Family Outreach and Education Coordinator,

DODD

Session 111

VISION, PARTNERSHIPS, AND PRIORITIES FOR THE DD SYSTEM Director Davis will share his vision and priorities for the DD system in Ohio, including the creation of a culture of customer service. This presentation will focus on the upcoming state budget and highlight DD-specific areas of interest. Davis will also share DODD's information technology priorities for 2019 and beyond.

Presenters: Jeff Davis, Director, DODD

Session 112

OFFICE OF SYSTEM SUPPORT AND STANDARDS UPDATESRecently, DODD announced the restructuring of the Office of Provider Standards and Review to better align with DODD priorities. Attendees will hear updates on supports for SSAs, a single statewide assessment and ISP process, and provider partnerships. In addition, the annual report from DODD Provider Compliance and accreditation reviews for 2018 will be shared.

Presenter: Kelly Mosley-Miller, Deputy Director, DODD

Session 113

VOC HAPPENINGS: MODERNIZATION WORKGROUP UPDATESPresenters will provide updates on the current proposal to modernize vocational habilitation services, including the most recent data, an analysis of national vocational programs, and expectations for providers and planners of vocational services.

Presenters: Stacy Collins, DODD; Scott Marks, OACB

2019

9:15 - 10:30 AM

Session 100

Opening Plenary

GENERAL

10:45 - 11:45 AM

Session 120

Respect in the Workplace:

Creating Inclusive Spaces

1:30 - 2:30 PM

Session 121

Recruiting Young Professionals:

Millennials and Generation Z

FOUNDATIONAL

2:45 - 3:45 PM

Session 122

Legal Updates

4:00 - 5:00 PM

Session 123

County Board Certification

Requirements and Best Practices

ADVANCED

ADVANCED

BUSINESS AND PERSONNEL / REGENT 3

12

GENERALSession 100



Session 120

RESPECT IN THE WORKPLACE: CREATING INCLUSIVE SPACESThis presentation will emphasize the need for giving employees the awareness and responsibility to recognize acceptable and unacceptable behaviors and respond to situations that can lead to harassment and discrimination—from the obvious to the subtle—as an effective way to foster a positive, respectful workplace.

Presenter: Marcel D. Baldwin, Outreach and Training Manager, EEOC

Cleveland Field Office

Session 121

RECRUITING YOUNG PROFESSIONALS: MILLENNIALS AND GENERATION Z Looking to understand younger generations and attract them to the profession? Presenters will help attendees understand the reasons for young people's professional priorities and provide tips on how to manage and retain these valuable employees.

Presenters: Monica Armstrong, HR Director, Primary Solutions;

Nick Miller, DSP Development Specialist, DODD

Session 122

LEGAL UPDATESAttorney Stephen Postalakis will present on some of the most topical HR and personnel issues, including: digital retention of personnel files, conflicts of interest with county board employees, retire/rehire requirements and considerations, and medical marijuana use (by people served and employees). Other topics may be addressed based on interest and time.

Presenter: Stephen Postalakis, Partner; Haynes, Kessler, Myers &

Postalakis

Session 123

COUNTY BOARD CERTIFICATION REQUIREMENTS AND BEST PRACTICESThis session will include an update on the new business manager certification rule and requirements. Additionally, there will be a review and discussion regarding all certification and continuing education requirements for county boards of DD.

Presenters: Gary Smith, Business Manager, Licking DD;

Cynthia Totten, Human Resources Director, Trumbull DD

2019

9:15 - 10:30 AM

Session 100

Opening Plenary

10:45 - 11:45 AM

Session 130

Bridging the Gap: Supporting People with Multi-System

Needs

1:30 - 2:30 PM

Session 131

Reimagining Supports for

Families

2:45 - 3:45 PM

Session 132

Behavior Support Programming Across

a Community

GENERAL

GENERAL

GENERAL

GENERAL

GENERAL

4:00 - 5:00 PM

Session 133

Roles of the Sibling: Perspectives and

Resources

FAMILY PARTNERSHIPS / EASTON C - D

14

Session 100

OPENING PLENARYThe 2019 Spring Conference will open with remarks from OACB Executive Director Bridget Gargan and an overview of this year's theme of Service. This topic will be explored in depth by keynote speaker Jake Poore, a nationally-recognized expert in customer care and the brother of an adult sister with a developmental disability (see page 6 for details). Combining lessons from his decades of customer service experience with his personal insights as a brother, Poore will provide tools county boards can use to create service-centered workplace cultures. Poore will lead a hands-on followup workshop in a Keynote Breakout session in the Juniper Room starting at 10:45 a.m.


Session 130

BRIDGING THE GAP: SUPPORTING PEOPLE WITH MULTI-SYSTEM NEEDSSignificant service gaps exist for multi-system adults and youth with intensive needs as evidenced by recent data collected by county boards of DD. This session will highlight common challenges across the state as well as best practices that have helped counties meet this growing need. Attendees will leave equipped with strategies to develop their local support systems.

Presenters: Nate Kamban, Superintendent, Tuscarawas DD;

Renee Place, Superintendent, Auglaize DD; Matt Campbell,

Superintendent, Carroll DD; Steve Williams, Superintendent, BHN

Alliance; Tina Evans, Regional Liaison Team Lead, DODD;

Paula Kovach, SSA Supervisor, Stark DD; Amanda Tharp, SSA,

Belmont DD; Josh Jones, Dual-Diagnosis Community Interventionist,

Tuscarawas FCFC; Victoria Walker, Board Certified Behavioral

Analyst

Session 131

REIMAGINING SUPPORTS FOR FAMILIES What if instead of creating family support programs, we created programs that support families? What if support was not defined by program eligibility but instead by people's needs? This session will help attendees reimagine family supports by understanding the principle of supporting a person within the context of family and community, and exploring family engagement strategies.

Presenter: Steve Beha, Family Outreach and Education Coordinator,

DODD

Session 132

BEHAVIOR SUPPORT PROGRAMMING ACROSS A COMMUNITYPresenters will share how they are working to address significant behavior challenges with people and families by using available community resources. SSA and family experiences will be shared to highlight the ongoing search for practical solutions.

Presenters: Diana Holderman, Owner, Strategies for Behavior

Management: Consulting and Counseling, LLC; Lisa Sulich, Early

Childhood and School Age Behavior Support Specialist, Logan DD

Session 133

ROLES OF THE SIBLING: PERSPECTIVES AND RESOURCESSiblings serve very important roles in the lives of their loved ones with disabilities, but few supports exist specifically for them. In this session, presenters will overview of the life experiences and support needs of siblings and strategies to engage and support sibs.

Presenters: Barb Sapharas, Board Member, Sibling Leadership

Network (SLN); Nathan Grant, Founder, Siblings With A Mission


GENERAL

GENERAL

GENERAL

ADVANCED

GENERAL

PUBLIC RELATIONS / EASTON E

15

9:15 - 10:30 AM

Session 100

Opening Plenary

10:45 - 11:45 AM

Session 140

Social Media: Demonstrating

Strategic Success

1:30 - 2:30 PM

Session 141

What Matters Most: Enhancing Personal

Productivity

2:45 - 3:45 PM

Session 142

Writing Effective Feature Stories

4:00 - 5:00 PM

Session 143

Mastering Media Interactions

Session 100

OPENING PLENARYThe 2019 Spring Conference will open with remarks from OACB Executive Director Bridget Gargan and an overview of this year's theme of Service. This topic will be explored in depth by keynote speaker Jake Poore, a nationally-recognized expert in customer care and the brother of an adult sister with a developmental disability (see page 6 for details). Combining lessons from his decades of customer service experience with his personal insights as a brother, Poore will provide tools county boards can use to create service-centered workplace cultures. Poore will lead a hands-on followup workshop in a Keynote Breakout session in the Juniper Room starting at 10:45 a.m.


Session 140

SOCIAL MEDIA: DEMONSTRATING STRATEGIC SUCCESS County boards are no strangers to social media. But how do we know when our social media communities are paying wider dividends for our organizations? In this session, attendees will learn how to demonstrate the value of their social media activities by monitoring the numbers that matter and tying successes online to their organization's wider strategic goals.

Presenter: Barb Burgie, Owner, Burgie MediaFusion LLC

Session 141

WHAT MATTERS MOST: ENHANCING PERSONAL PRODUCTIVITYEvery day, county board communicators face an endless barrage of incoming items: emails, phone calls, meetings, staff requests, and so on. If you're like many, you end the day feeling like you didn't even get to what

was important. We'll discuss a few simple strategies to help you manage your work, take back control of your day, and have more time for what matters most.

Presenter: Janet Jackson, Owner, Organization Solutions

Session 142

WRITING EFFECTIVE FEATURE STORIESNews features are stories grounded in time, in place, and in characters that inhabit both. They are often framed by the specific experiences of those who drive the news, or those who are affected by it. County boards have countless opportunities to tell the stories of those they serve—not only to broaden awareness and acceptance of people with developmental disabilities, but also to achieve the board's strategic goals. In this session, participants will learn how to write effective feature stories using tools, methods, and strategies employed by journalists.

Presenter: Nicole Kraft, Ed.D., School of Journalism, Ohio State

University

Session 143

MASTERING MEDIA INTERACTIONSSpeaking to media may be intimidating, but—with the right know-how and a little practice—it can be simple and productive for boards and reporters alike. In this session, attendees will take part in a live media relations exercise in which teams of participants will quickly process a media request, develop talking points, role-play a conversation with a working reporter, learn about interview techniques, and get feedback from other county board communicators.

Presenters: Rita Price, Reporter, The Columbus Dispatch; Moderated

by OACB Staff

2019

GENERAL GENERAL

GENERAL

FOUNDATIONAL

GOVERNMENT AND POLICY / JUNIPER A - B - C

16

9:15 - 10:30 AM

Session 100

Opening Plenary

1:30 - 2:30 PM

Session 151

Protecting the Federal-State-Local

Partnership for Medicaid

2:45 - 3:45 PM

Session 152

Multi-System Youth Initiatives

4:00 - 5:00 PM

Session 153

Appropriations and Policy: State Budget Overview

Session 100



Session 151

PROTECTING THE FEDERAL-STATE-LOCAL PARTNERSHIP FOR MEDICAID The implementation of Medicaid per capita caps or block grants remains a priority for many lawmakers at the federal level. This session will cover the implications of these proposals at the state and county level and why county boards of developmental disabilities should be vigilant about efforts to change the federal-state-local partnership for Medicaid.

Presenters: Blaire Bryant, MPH, Associate Legislative Director,

Health, National Association of Counties; Katie Weider Waldo,

Director, McDermott + Consulting

Session 152

MULTI-SYSTEM YOUTH INITIATIVES The administration of Ohio Governor Mike DeWine is initiating an effort to allocate state resources to support county-level efforts of Family and Children First Councils to coordinate care for multi-system youth. The panel will share multi-system youth priorities in their respective areas of practice with a focus on how the administration intends to address these issues.

Presenters: Sarah LaTourette, Executive Director, Ohio Family and

Children First Council; Joel Potts, Executive Director, Ohio Job and

Family Services Directors' Association; Angela Sausser, Executive

Director, Public Children Services Association of Ohio; Nate Kamban,

Superintendent, Tuscarawas DD; Bridget Gargan, OACB

Session 153

APPROPRIATIONS AND POLICY: STATE BUDGET OVERVIEW In this session, a state lawmaker and three long-time statehouse advocates will discuss DD provisions in Ohio's biennial state budget bill, including a DSP wage increase, non-medical transportation language, a summary provider suspension process, and a five-year cash forecast requirement for county boards of DD among other provisions. The state budget process will be discussed as well as final steps before the budget's approval at the end of June.

Presenters: State Rep. Scott Lipps; Mike Toman, The Success Group;

Tom Pappas, Pappas & Associates; Erich Bittner, OACB

2019

Easton C - D

Early Intervention

9:40 - 10:40 AM

Session 231

Ohio Ethics Law: Good Government in Action!

10:50 - 11:50 AM

Session 232

Let's Put Technology to Work! Maximizing EI Services

2:40 - 3:40 PM

Session 234

Lead Exposure in Young Children: Identification, Risks, and Response

1:30 - 2:30 PM

Session 233

Early Childhood Mental Health and EI: Maximizing Collaboration

8:30 - 9:30 AM

Session 230

Developmental Specialists Have Spoken: Statewide Survey Results

DAY TWO: FRIDAY, MAY 318:00 - 8:30 AM REGISTRATION & CONTINENTAL BREAKFAST

18

Lunch: Easton Ballroom (11:50 AM - 1:30 PM)

Regent 3

Board Governance

Regent 1 - 2

Emerging Trends

Thank you for attending the OACB 2019 Spring Conference!

8:30 - 9:30 AM

Session 220

Parliamentary Procedure Matters

9:40 - 10:40 AM

Session 211

Enhancing Provider Partnerships

10:50 - 11:50 AM

Session 212

The Culture of Coordinated Support Model: Recent Trends

2:40 - 3:40 PM

Session 224

Let the Sunshine In

1:30 - 2:30 PM

Session 213

Transformation from Workshops to Community

8:30 - 9:30 AM

Session 210

Communicating Through Conflict: Mastering Difficult Conversations

10:50 - 11:50 AM

Session 222

Ohio Ethics Law: Good Government in Action!

1:30 - 2:30 PM

Session 223

Building Opportunity Through Civil Discourse

2:40 - 3:40 PM

Session 214

New Solutions and Tools for SSAs

9:40 - 10:40 AM

Session 221

Communicating Through Conflict: Mastering Difficult Conversations


Juniper A - B - C

Employment

8:30 - 9:30 AM

Session 250

Statewide Employment Updates

1:30 - 2:30 PM

Session 253

Promising Practices in Employment Navigation: Part II

Easton E

Good Life

9:40 - 10:40 AM

Session 241

Honoring DSPs: Showing Appreciation, Forming Relationships

10:50 - 11:50 AM

Session 242

The Intersection of Good Life and Trauma Informed Care

2:40 - 3:40 PM

Session 244

The Fork On the Road: A Daily Decision to Do the Right Thing

1:30 - 2:30 PM

Session 243

First Responders: Connecting with People Served in Crisis

8:30 - 9:30 AM

Session 240

A Trauma-Responsive Look at Compassion Fatigue

19

Lunch: Easton Ballroom (11:50 AM - 1:30 PM)

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9:40 - 10:40 AM

Session 251

Coordinated Supports in Vocational Rehabilitation

10:50 - 11:50 AM

Session 252

Promising Practices in Employment Navigation: Part I

2:40 - 3:40 PM

Session 254

What's Working in the World of Work: An Open Conversation

18

2019

8:30 - 9:30 AM

Session 210

Communicating Through Conflict: Mastering Difficult

Conversations

9:40 AM - 10:40 AM

Session 211

Enhancing Provider Partnerships

FOUNDATIONAL

1:30 - 2:30 PM

Session 213

Transformation from Workshops to

Community

GENERAL

ADVANCED

2:40 - 3:40 PM

Session 214

New Solutions and Tools for SSAs

ADVANCED

GENERAL

EMERGING TRENDS / REGENT 1 - 2

20

10:50 - 11:50 AM

Session 212

The Culture of the Coordinated Support Model: Recent Trends

Session 210

COMMUNICATING THROUGH CONFLICT: MASTERING DIFFICULT CONVERSATIONSLet's face it—difficult conversations are the worst. However, these interactions don't always have to be a source of anxiety. In this session, participants will discover how mastering one-on-one communication skills is essential to working through various conflict scenarios and how these skills translate into various communications methods.

Presenter: Jeff King, Co-Director, OSU Leadership Center

Session 211

ENHANCING PROVIDER PARTNERSHIPSOriginally inclusive of five county boards of DD and one council of government (COG), the Provider Partnership Pilot Project expanded in 2019 to include nine additional counties and one more COG. In this session, board and provider representatives from Geauga and Summit Counties will share their early efforts to improve on local collaborative efforts designed to improve quality, enhance outcomes, and improve customer service.

Presenters: Nancy Neely, Project Coordinator, OACB; Drew Williams

and Joe DiFranco, Summit DD; Don Rice and Ken Kirchner, Geauga

DD; Andrea Dobrin, Koinonia Homes

Session 212

THE CULTURE OF THE COORDINATED SUPPORT MODEL: RECENT TRENDSIn the Culture of Coordinated Support Model, a person with a disability, their family, and agencies collaborate and coordinate their efforts to develop joint plans and unified goals based on the person's abilities and

interests. As a result, people with disabilities receive the most effective and efficient supports and services from the agency best suited to provide them without the need for extra meetings or the risk of redundant or conflicting plans or services. This presentation will discuss the Culture of Coordinated Support Model, provide practical tips on how to implement it, and give updates on how it is being implemented in Ohio and the U.S.

Presenter: Jonathan Martinis, Senior Director of Law and Policy,

Burton Blatt Institute

Session 213

TRANSFORMATION FROM WORKSHOPS TO COMMUNITYPresenters from the Fuse Network will discuss their current service structure and touch on all areas of its transformation from a workshop facility service delivery model and physical move from the workshop facilities to community sites. Presenters will share the difference in approaches used in Licking and Muskingum Counties as well as the business and cultural implications of the transition and the common themes that made both transitions a success.

Presenters: Mary Thompson-Hufford, Della Stuart, and Angela

Higby; The Fuse Network

Session 214

NEW SOLUTIONS AND TOOLS FOR SSASIn this session, attendees will hear about new features from three leading software companies serving county boards of DD. Each organization will present their latest tools to help SSAs better serve the community. Come see what's new and what's coming in the future.

Presenters: Rachel Hendrickson, Medisked; Brian Marshall, Primary

Solutions; Scott Flowers, Brittco

2019

GENERAL

FOUNDATIONAL

GENERAL

GENERAL

GENERAL

BOARD GOVERNANCE / REGENT 3

22

10:50 - 11:50 AM

Session 222

Ohio Ethics Law: Good Government in

Action!

1:30 - 2:30 PM

Session 223

Building Opportunity Through Civil

Discourse

2:40 - 3:40 PM

Session 224

Let the Sunshine In

8:30 - 9:30 AM

Session 220

Parliamentary Procedure Matters

9:40 - 10:40 AM

Session 221

Communicating Through Conflict: Mastering Difficult

Conversations

Session 220

PARLIAMENTARY PROCEDURE MATTERSParliamentary procedure can be intimidating, but it doesn't have to be. To help attendees feel more at ease with its use, this session will review the guiding principles of parliamentary procedure and why it matters in the board governance process.

Presenter: Frank Hickman, Hickman & Lowder Co., L.P.A.

Session 221

COMMUNICATING THROUGH CONFLICT: MASTERING DIFFICULT CONVERSATIONSLet's face it—difficult conversations are the worst. However, these interactions don't always have to be a source of anxiety. In this session, participants will discover how mastering one-on-one communication skills is essential to working through various conflict scenarios and how these skills translate into various communications methods.

Presenter: Jeff King, Co-Director, OSU Leadership Center

Session 222

OHIO ETHICS LAW: GOOD GOVERNMENT IN ACTION!This session will help attendees identify and avoid potential conflicts of interest. It will also provide information regarding ethics prohibitions related to public contracts and potential post-employment requirements. Attendees will learn about assistance available from the Ohio Ethics Commission in understanding and complying with Ohio ethics laws.

Presenter: Susan Willeke, Education & Communications

Administrator, Ohio Ethics Commission

Session 223

BUILDING OPPORTUNITY THROUGH CIVIL DISCOURSEThis session will help participants better understand the role of civil discourse in creating opportunities for constructive conversations to solve complex social and political issues. Additionally, participants will learn about Revive Civility Ohio, gain a better understanding of the tools available through that initiative, and explore how to serve as community connectors that bring together people with diverse viewpoints.

Presenter: Lauren J. Litton, Statewide Coordinator,

Revive Civility Ohio

Session 224

LET THE SUNSHINE INAn understanding of Ohio's open meetings law is critical to people who lead or govern public entities such as county boards of DD. This presentation will cover essential elements of the law along with examples of why compliance is critical to county boards' success.

Presenter: Van Keating, Senior Staff Attorney, Ohio School

Boards Association

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2019

FOUNDATIONAL

GENERAL

GENERAL

GENERAL

GENERAL

EARLY INTERVENTION / EASTON C - D

24

8:30 - 9:30 AM

Session 230

Developmental Specialists Have

Spoken: Statewide Survey Results

9:40 - 10:40 AM

Session 231

The Ohio Ethics Law: Good Government in

Action!

10:50 - 11:50 AM

Session 232

Let's Put Technology to Work! Maximizing

EI Services

1:30 - 2:30 PM

Session 233

Early Childhood Mental Health and

EI: Maximizing Collaboration

2:40 - 3:40 PM

Session 234

Lead Exposure in Young Children:

Identification, Risks, and Response

Session 230

DEVELOPMENTAL SPECIALISTS HAVE SPOKEN: STATEWIDE SURVEY RESULTSThis session will cover the conclusions of the Supporting Ohio’s Developmental Specialists workgroup, findings of recent data gathering efforts, and the Division of Early Childhood (DEC) position statement on special instruction that defines the role of Ohio developmental specialists (DS) in early intervention. Implications for professional development and credentialing of developmental specialists and supervisors will be discussed.

Presenters: Diane Fox, EI Program Manager, DODD; Ashley Lyons,

Instructor and Doctoral Candidate, Kent State University; Holly

Weatherson, EI Contract Manager, BHN Alliance

Session 231

THE OHIO ETHICS LAW: GOOD GOVERNMENT IN ACTION!This session will help attendees identify and avoid potential conflicts of interest. It will also provide information regarding ethics prohibitions related to public contracts and potential post-employment requirements. Attendees will learn about assistance available from the Ohio Ethics Commission in understanding and complying with Ohio ethics laws.

Presenter: Susan Willeke, Education & Communications

Administrator, Ohio Ethics Commission

Session 232

LET'S PUT TECHNOLOGY TO WORK! MAXIMIZING EI SERVICESParents and children who use tele-intervention (TI) make as much or more progress than those who receive services traditionally. Young parents are adept with technology, but EI providers have lagged behind in making it a viable service option. This session will showcase how Colorado is

implementing a statewide effort and explore how Ohio is putting technology to work to increase the access to and quality of services.

Presenters: Beth Cole, Ed.D., Provider Relations Manager, EI

Colorado; Dr. Marilyn Espe-Sherwindt, Director, Family Child

Learning Center; Jennifer Vogelgesang, EI Team Supervisor, Butler DD;

Lori Mago, General Manager of Assistive Technology & Children's

Services, Cuyahoga DD; Robyn Harriman, EI Service Coordinator,

Morrow DD; Susan Jones, OACB

Session 233

EARLY CHILDHOOD MENTAL HEALTH AND EI: MAXIMIZING COLLABORATIONThis session will highlight statewide efforts to incorporate early childhood mental health (ECMH) consultation into early intervention. The role of the ECMH consultant will be explained and successful teaming models will be shared. Participants will leave knowing how to develop partnerships with mental health providers to expand local access to supports.

Presenters: Erin Lucas, Director, Early Childhood Programs, Hopewell

Health Centers; Tiffany Madden, EI Program Consultant, DODD

Session 234

LEAD EXPOSURE IN YOUNG CHILDREN: IDENTIFICATION, RISKS, AND RESPONSE As of July 1, Ohio children birth to age 3 with blood lead levels of 5 mcg per deciliter will be eligible for Part C early intervention services. Identifying children earlier will allow EI teams to reduce future exposure and mitigate long-term effects. This session will cover exposure, identification, impacts, and resources to support families dealing with this diagnosis.

Presenters: Pam Blais, Environmental Supervisor, and Chris

Alexander, Program Supervisor, Ohio Department of Health

2019

GENERAL

GENERAL

GENERAL

GENERAL

GENERAL

GOOD LIFE / EASTON E9:40 - 10:40 AM

Session 241

Honoring DSPs: Showing Appreciation,

Forming Relationships

26

10:50 - 11:50 AM

Session 242

The Intersection of Good Life and Trauma Informed

Care

1:30 - 2:30 PM

Session 243

First Responders: Connecting with People Served in Community Crises

2:40 - 3:40 PM

Session 244

The Fork On the Road: A Daily

Decision to Do the Right Thing

8:30 - 9:30 AM

Session 240

A Trauma-Responsive Look at Compassion

Fatigue

Session 240

A TRAUMA-RESPONSIVE LOOK AT COMPASSION FATIGUEThis session will provide information regarding compassion fatigue. Attendees will learn how to recognize the signs and symptoms of compassion fatigue in others and how to address one’s own experiences. The session will draw on lessons learned from the Sanctuary Model and the Resilience Model.

Presenters: Dean Swartz, Behavior Support Specialist, Clermont DD;

Rachel Perlstein, Behavior Support Coordinator, Clermont DD

Session 241

HONORING DSPS: SHOWING APPRECIATION, FORMING RELATIONSHIPSPanelists will present on how their boards support and acknowledge Direct Support Professionals using Good Life methodology. Audience members will come out of the panel discussion with new and fresh ideas about how to support DSPs in their critical work.

Presenters: Marie Wilbanks, SSA Director, Pickaway DD;

David McNelly, SSA, Athens DD; Edward Lewis, Provider Compliance

and Support Supervisor, Stark DD; Melissa Stall, SSA Manager,

Warren DD; Angie Blake, Provider Relations Specialist, Wood DD

Session 242

THE INTERSECTION OF GOOD LIFE AND TRAUMA INFORMED CAREThe Rose-Mary Center has focused on both Good Life and Trauma Responsive Care in recent years and has combined and reinforced the two approaches in a new agency-wide training initiative. This session will look at how the values and elements of Good Life and Trauma Informed Care interweave and interrelate and share some practical approaches to staff training that

have been engaging and successful for Direct Support Professionals (DSPs).

Presenters: Rita Groudle, Training Coordinator, Rose-Mary Center;

Nikki Lewis, Manager of Day Services, Rose-Mary Center; Bradley

Wyner, QIDP Manager, Rose-Mary Center

Session 243

FIRST RESPONDERS: CONNECTING WITH PEOPLE SERVED IN CRISISSpeakers from Perry DD will present how they have worked to build relationships with first responders and law enforcement to better support people with unique or challenging needs in their community.

Presenters: David Couch, Superintendent, Perry DD; Ron Spung,

SSA Director, Perry DD; Bryan Hinkle, Behavior Support Coordinator,

Perry DD

Session 244

THE FORK ON THE ROAD: A DAILY DECISION TO DO THE RIGHT THINGWhen we walk into work, we are faced with a choice. The choice is not a complicated one: we can strive to make it a great day or contribute to a bad day. Sometimes, there are pressures in our lives working against us as we strive toward great days. But when county board professionals make the right choice, we can change lives—including our own. Participants in this session will be challenged to understand this choice and its importance in the lives of themselves, their coworkers, and the people and families they support. Participants will walk away understanding the harmful impacts of making the wrong choice and the positive outcomes associated with great days.

Presenter: Pete Moore, President and CEO, Ohio Provider Resource

Association (OPRA)


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2019

GENERAL

ADVANCED

GENERAL

GENERAL

GENERAL

EMPLOYMENT / JUNIPER A - B - C

28

9:40 - 10:40 AM

Session 251

Coordinated Supports in Vocational Rehabilitation

10:50 - 11:50 AM

Session 252

Promising Practices in Employment

Navigation: Part I

1:30 - 2:30 PM

Session 253

Promising Practices in Employment

Navigation: Part II

2:40 - 3:40 PM

Session 254

What's Working in the World of Work: An Open Conversation

8:30 - 9:30 AM

Session 250

Statewide Employment Updates

Session 250

STATEWIDE EMPLOYMENT UPDATESThis statewide update will include the latest news on the state budget process concerning employment services, OOD fee schedule updates, and the work to redesign vocational habilitation.

Presenter: Scott Marks, OACB

Session 251

COORDINATED SUPPORTS IN VOCATIONAL REHABILITATIONVocational rehabilitation (VR) programs help people with disabilities get ready for, find, keep, and advance in work. This presentation will provide an introduction to the VR program in Ohio and describe how to apply for and be found eligible for it. The presentation will also provide practical tips for how to receive the best possible supports and services from VR and how to advocate for VR to collaborate with other agencies such as schools and county boards of DD.

Presenter: Jonathan Martinis, Senior Director of Law and Policy,

Burton Blatt Institute

Session 252

PROMISING PRACTICES IN EMPLOYMENT NAVIGATION: PART IThese sessions will focus on how county boards are supporting competitive integrated employment. Topics will include structure of employment navigation staffing, promising practices, community/employer outreach, and lessons learned along the way. This first session will also introduce the "Employment First Assessment," an innovative approach for county boards of DD to assess their efforts in community employment and develop strategic planning for employment navigation efforts.

Presenters: David Mitchell, MEORC; Bobbi Kirch, Knox DD;

Michelle Garrett, Montgomery DD

Session 253

PROMISING PRACTICES IN EMPLOYMENT NAVIGATION: PART II In this second session focusing on county board community employment efforts, presenters will discuss how they have organized, structured, and implemented employment navigation in their counties. This session will specifically focus on organizational structure, transition services, and community outreach.

Presenters: Ashley Wollenberg, Perry DD; Holly Shellogg and Lisa

Miller, Licking DD

Session 254

WHAT'S WORKING IN THE WORLD OF WORK: AN OPEN CONVERSATIONIn this closing, interactive session, OACB's Scott Marks will facilitate a conversation in which attendees can share their successes and lessons learned in coordinating community employment supports. Attendees should come ready to share and provide feedback, advice, and words of encouragement to their peers. The session will wrap with an action plan outlining how OACB can best support county boards of DD in advancing employment services across the state.

Presenter: Scott Marks, OACB

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2019

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Bon Vie Bistro........................

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Café Istanbul.........................

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Chipotle............................

Cinnabon..........................

Condado Tacos.................

Cooper’s Hawk..................

DAVIDsTEA......................

Fadó Irish Pub....................

Five Guys..........................

Flip Side ...........................

Graeter’s Ice Cream...........

Herb'n Kitchen..................

Jeni’s Ice Creams...............

Kona Grill..........................

McCormick & Schmick’s....

The Melting Pot.................

Mitchell’s Ocean Club.......

Northstar Café..................

P.F. Chang’s.......................

Panda Express...................

Panera Bread....................

Piada.................................

Rusty Bucket.....................

Sbarro...............................

Shake Shack......................

Smith & Wollensky.............

Starbucks..........................

Texas de Brazil...................

World of Beer.....................

Zest Juice Co.....................

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may 30 - 31 • columbus, oh · opening plenary in the easton ballroom opening remarks: bridget...

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