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  • 14

    14

    Annual Report

    Ann

    ual R

    epor

    t

    berseering 18 22297 Hamburg www.maxingvest.com

  • 001

    MAXINGVEST AG

    is the holding company for the Tchibo and Beiersdorf operating companies.

    maxingvest ag holds a 100% stake in Tchibo GmbH and controls more than 50% of the voting rights of Beiersdorf AG. As a management holding company, maxingvest ag monitors and supports its subsidiaries, which operate independently.

    maxingvest ag is committed to

    PRESERVING AND ENHANCING ADDED VALUE

    and increasing it in the long term. As a management holding company, we maintain strategic oversight of our equity investments, monitor their financial indicators and provide an economic foundation, allowing our operating companies to concentrate on their operating business.

  • 002

    TCHIBO

    Revenues: 3,377 million

    Employees: 12,500*

    Tchibo GmbHHamburg, Germany

    Eduscho (Austria) GmbHVienna, Austria

    Tchibo (Schweiz) AGWallisellen, Switzerland

    Tchibo Coffee Service GmbHHamburg, Germany

    * annual average

    BEIERSDORF

    Revenues: 6,285 million

    Employees: 17,157*

    Beiersdorf AGHamburg, Germany

    Beiersdorf Ges mbHVienna, Austria

    La Prairie Group Deutschland GmbHBaden-Baden, Germany

    tesa SEHamburg, Germany

    KEY COMPANIES OF THE MAXINGVEST GROUP

    DATA AND FACTS

    in million 2014 2013

    Revenues 1) 9,663 9,611

    thereof domestic revenue 2) 3,877 3,895

    thereof foreign revenue 2) 5,786 5,716

    EBIT 992 1,080

    Net profit 1) 674 748

    Total assets 1) 13,643 13,670

    Shareholders equity 1) 8,566 8,232

    thereof minority interests 3,232 3,117

    Equity ratio in % 63 60

    EBIT margin in % 1) 10.3 11.2

    Number of employees (annual average) 29,712 29,078

    1) The prior-year figures have been adjusted due to the application of IFRS 11. Please refer to the disclosures in the section entitled Changes in accounting policies.2) By domicile of company.

  • 003

    CONTENTS

    MANAGEMENT AND SUPERVISORY BOARD 4

    Letter from the Management Board 4

    Boards of maxingvest ag 5

    PRESERVING ADDED VALUE 6

    GROUP MANAGEMENT REPORT 8

    CONSOLIDATED FINANCIAL STATEMENTS 43

    AUDITORS REPORT 116

    FURTHER INFORMATION 117

    Corporate Governance at maxingvest ag 117

  • 004

    LETTER FROM THE MANAGEMENT BOARD

    LADIES AND GENTLEMEN

    The maxingvest Groups operating companies recorded a mixed performance in financial year 2014. Tchibos

    revenues and earnings were down year-on-year. Beiersdorf improved its revenues and earnings adjusted for spe cial

    factors compared with the previous year.

    Tchibo had defined the following growth areas for the next few years in its Zukunft braucht Herkunft strategy

    (Building Our Future on Tradition): its online and Eastern Europe business, the espresso/caff crema segments

    and the single-serving coffee systems segment. Negative effects from exchange rate changes, the weaker con-

    sumer merchandise business and the ongoing decline in footfall and revenues in the branches meant that the

    forecast revenue growth was not achieved. The online business and the coffee business had a positive impact on

    revenue.

    Beiersdorfs business performance in 2014 shows that it is on the right track. The Consumer business segment

    made successful progress thanks to the systematic implementation of Beiersdorfs corporate strategy, which is

    based on its Blue Agenda. This strategic compass aims to make Beiersdorf more competitive and enhance its

    economic success. Its success can be seen particularly in the performance recorded by the emerging markets and

    the launch of new, high-selling products. The tesa business segment further expanded its business both in the

    indus trial markets and in the consumer business.

    The maxingvest Groups equity ratio rose to 63% in the reporting period, and net financial assets also improved

    year-on-year. This means that maxingvest ag has a solid basis for reacting to potential uncertainties and further

    increasing the market presence of its two brand groups. The maxingvest Group is well positioned thanks to its

    strong brands, its clear strategy programmes and, in particular, its committed employees. Our special thanks go to

    our staff for their hard work. Our Groups success is rooted in our customers trust and our employees dedication.

    Michael Herz Thomas Holzgreve

    MANAGEMENT AND SUPERVISORY BOARD

  • 005

    BOARDS OF MAXINGVEST AG

    Supervisory Board

    Prof. Dr. Reinhard Pllath, Munich

    Chairman

    Lawyer

    P+P Pllath + Partners Rechtsanwlte

    und Steuerberater mbH

    Friedrich-Karl Wrede*, Hamburg

    Deputy Chairman

    Chairman of the Company Works Council, Tchibo GmbH

    Ulrich Dalibor*, Berlin

    Head of National Retail Group

    ver.di National Administration, Commerce Department

    (from 26 June 2014)

    Prof. Dr. Eva Eberhartinger, Vienna

    University Professor

    Vienna University of Economics and Business, Austria

    (from 26 June 2014)

    Sebastian Fischer-Zernin, Hamburg

    Lawyer

    Weiss Walter Fischer-Zernin Rechtsanwlte

    (until 26 June 2014)

    Peter Franielczyk*, Ockholm

    Trade Union Secretary, ver.di

    (until 26 June 2014)

    Wolfgang Herz, Hamburg

    Member of the Management Board

    Participia Holding GmbH

    Dr. Arno Mahlert, Hamburg

    Chairman of the Supervisory Board, GfK SE,

    Non Executive Director

    Helmut Mller*, Ltjenbrode

    Regional Manager, Shop Technician, Tchibo GmbH

    Ralf Neumann*, Hamburg

    Coordinator of Technical Administration

    Tchibo Manufacturing GmbH & Co. KG

    * Employee representative

    Tomas Nieber*, Stade

    Chairman of the Board, Economic

    and Industrial Policy Department, IG BCE

    Dr. Wolfgang Peiner, Hamburg

    Independent German Public Auditor

    Stefan Pfander, Berg

    Management Consultant

    Invent Group GmbH

    (until 26 June 2014)

    Thomas-Bernd Quaas, Hamburg

    Retired, former CEO of Beiersdorf AG

    (from 26 June 2014)

    Prof. Manuela Rousseau*, Rellingen

    Head of Corporate Social Responsibility, Beiersdorf AG

    Regina Schillings*, Hamburg

    Inventory Accounting Clerk

    Beiersdorf Shared Services GmbH

    Prof. Dr. Wulf von Schimmelmann, Berg-Leoni

    Chairman of the Supervisory Board

    of Deutsche Post AG

    Volker Schopnie*, Halstenbek

    Technician, Deputy Chairman of the Company

    Works Council, Beiersdorf AG

    Ann-Christin Wagenmann, Hamburg

    Retired, former General Manager

    Beiersdorf Consumer Products (PTY) LTD.

    Management Board

    Michael Herz, Hamburg

    (Member of the Management Board)

    Thomas Holzgreve, Bad Oldesloe

    (Member of the Management Board)

  • 006

    TCHIBO is the market leader for roasted coffee in Germany, Austria, Poland, the Czech Republic and Hungary. It combines this

    expertise in coffee with an innovative, weekly changing range of

    consumer merchandise and services such as travel, mobile communi-

    cations services and green energy. Tchibo sells its products using a

    sophisticated multichannel distribution system with its own branches,

    an extensive retail presence and a strong online and mail order

    business.

    For Tchibo,

    PRESERVING ADDED VALUE

    means building on its experiences for the future and taking environmental and social responsibility. Tchibo is taking the best of its successful, long-standing business model into the future. Tchibo stands in particular for enjoyment and quality and aims to meet its high standards with sustainable products and processes.

    MAXINGVEST AG

  • 007

    BEIERSDORF is a global company with two separate business segments. The Consumer business segment, with its strong skin and

    body care brands, is its main business. The tesa business segment is

    one of the worlds leading manufacturers of self-adhesive products

    and solutions for industry, craft businesses and consumers.

    For Beiersdorf,

    PRESERVING ADDED VALUE

    means concentrating on its core competency, skin care. In line with its strategic compass, the Blue Agenda programme, the company maintains a clear focus on its core categories and markets. In particu-lar, it concentrates on strengthening its brands above all NIVEA increasing its innovative power, systematically expanding its presence in the emerging markets and reinforcing its position in Europe, and on the people at Beiersdorf.

  • 008 GROUP MANAGEMENT REPORT

    FUNDAMENTAL INFORMATION ABOUT THE GROUP

    GROUP STRUCTURE AND BUSINESS MODEL

    The maxingvest Group consists of the holding company maxingvest ag and the operating companies, Tchibo and

    Beiersdorf. In addition, the holding company is the parent of certain subsidiaries that are primarily engaged in asset

    management. The holding is family-owned and concentrates on strategic business management.

    Tchibo combines the ultimate in coffee expertise, coffee enjoyment in its own coffee bars and innovative, weekly

    changing consumer merchandise with services such as travel, mobile communications offerings and green energy.

    Its products are marketed via an integrated, centrally managed distribution system. Customers purchase products

    on the Internet, in branches, at specialist retailers and in supermarket outlets. The different channels are increas-

    ingly being integrated. In addition, Tchibo Coffee Service provides a specialist delivery service for commercial cus-

    tomers such as offices and catering establishments.

    Beiersdorf is a global leader in the consumer goods industry and has over 17,000 employees in more than 150

    subsidiaries worldwide. It has two business segments: the Consumer business segment, whose strong brands focus

    on the international skin and body care markets, is the main business. The tesa business segment is a pioneering

    manufacturer of self-adhesive products and solutions for industry, craft businesses and consumers.

    100% 82.5%

    BBG

    50.46%

    maxingvest ag holds 100% of Tchibo GmbH. BBG Beteiligungsgesellschaft mbH, Gallin, a subsidiary of maxingvest

    ag, holds 50.46% of Beiersdorf AG. Furthermore, maxingvest ag held additional shares amounting to 0.23% of

    Beiersdorf AGs share capital as at the reporting date. As a result, maxingvest ag controls more than 50% of

    the voting rights of Beiersdorf AG. Beiersdorf AG is the parent company of Beiersdorf. tesa is managed as an

    inde pend ent subgroup within Beiersdorf.

  • 009

    CORPORATE STRATEGIES

    Strong brands are the foundations of the maxingvest Group. The Tchibo brand enjoys a high degree of popularity

    and extensive brand awareness in German-speaking countries and in many parts of Eastern Europe. The Tchibo,

    Eduscho and Davidoff Caf brands, as well as local brands such as Jihlavanka in the Czech Republic, also compete

    successfully at an international level. On the roasted coffee market, Tchibo is the market leader in Austria, Poland,

    the Czech Republic and Hungary in addition to Germany, and is also extremely strong in the Slovakian market.

    Every day, millions of consumers trust Beiersdorfs innovative, high-quality skin and body care products. Its success-

    ful international brand portfolio is tailored to meet the individual needs and wishes of consumers, as well as

    regional requirements. The ongoing development of the subgroups strong brands is the basis for this closeness to

    consumers and markets, and hence for Beiersdorfs success. Its three core brands are NIVEA, Eucerin and La Prairie.

    The brand portfolio also includes other brands such as Hansaplast/Elastoplast, Labello, Florena, 8x4, Hidrofugal,

    atrix, Aquaphor, SLEK and Maestro. Beiersdorfs tesa subsidiary provides innovative self-adhesive products and

    system solutions. The manufacturer is a global market leader in a large number of application areas due to its many

    years of experience in coating technology and developing adhesive masses.

    In the reporting period, Tchibo continued to follow its Zukunft braucht Herkunft (Building Our Future on

    Trad ition) strategy. The aim is to consciously invest in the brand core and to ensure sustainable growth. The

    success factors that create the unique Tchibo brand are part of Tchibos DNA and cover the following overarching

    areas:

    Coffee expertise

    Non-food concept

    Distribution system

    Marketing

    Corporate culture

    Tchibos DNA sets out the success factors that give the company its strength and that should be preserved. The

    growth areas for the next few years were also derived from this its online and Eastern Europe business, the

    espresso/caff crema segments and the single-serving coffee systems segment. Specific projects were set up in the

    reporting period in order to drive forward development in the growth areas within a project-based organisation.

    The espresso/caff crema growth area and single-serving coffee systems recorded a strong performance. Tchibo

    launched its new capsule machine, Cafissimo LATTE, in March. In addition to espresso, caff crema and filter

    coffee, the fully automatic capsule machine can be used to prepare coffee specialities such as cappuccinos or latte

    macchiatos with freshly foamed milk at the touch of a button. One particularly practical feature of this machine is

    a removable milk container which allows milk to be kept fresh in the refrigerator. Tchibo saw another increase in

    revenues for single-serving coffee systems in the reporting period. The espresso/caff crema segment also

    con tinued to perform well. Tchibo remains the strongest branded provider in this category and the market leader

    on the roasted coffee market overall.

  • 010 GROUP MANAGEMENT REPORT

    Developments in Eastern Europe fell short of expectations. Total revenues were below the previous year. Exchange

    rate effects and the uncertain political situation had an impact on the business in Eastern Europe.

    Tchibo increased revenues in its online business again, but failed to meet its own expectations. The number of

    German-speaking online visitors and orders both rose. In Eastern Europe, the number of visitors declined.

    In August of the reporting period, Tchibo launched its Favourites shop. This supplements the popular weekly

    changing themes offering new surprises for limited periods with classics from the Tchibo range that will be per-

    man ently available in the future. The Favourites range currently consists of 300 products covering nine categories.

    It meets the wishes of Tchibos online customers for key articles from the range to be available permanently. This

    is because while Tchibo customers visiting the branches like to be surprised by what they find, online customers

    tend to be looking for something very specific around 80% of online purchases are planned.

    Tchibo mobil celebrated its ten-year anniversary in the reporting period. Established in October 2004, it is a part-

    nership with TELEFNICA Germany GmbH & Co. OHG for marketing and selling hardware and mobile phone tariffs

    under the Tchibo brand. With attractive offers such as the 9 cent basic tariff, the smartphone tariff, or the data

    tariff, Tchibo mobil offers fair terms, making it a good entry point for mobile phone and Internet services. In

    particular, it values clarity and transparency and provides offerings to suit various customer needs. Tchibo mobil is

    easy for actual and potential customers to access thanks to its availability in Tchibos own branches, in the online

    shop and in supermarket retail outlets.

    In the reporting period, Tchibo entered into a partnership with Helene Fischer. The singer and entertainer has been

    the face for its fashion, accessories and jewellery since October. In her first appearance since the start of the col-

    laboration, Helene Fischer selected 16 favourites from the Tchibo collection and modelled Tchibos Christmas

    jewellery collection in November.

    Beiersdorf aims to be the No. 1 skin care company in its relevant categories and markets. The companys Blue

    Agenda clearly defines the way to achieve this long-term objective. It consists of the following strategic focuses:

    Strengthening Beiersdorfs brands first and foremost NIVEA,

    Increasing Beiersdorfs innovative power,

    Expanding Beiersdorfs presence in the emerging markets and consolidating its market position in Europe,

    The people at Beiersdorf.

    Beiersdorf continued to make substantial progress towards these objectives in the reporting period something

    that is also reflected in its key figures for financial year 2014. Beiersdorf recorded sustainable, profitable growth

    and saw a further increase in revenues and adjusted earnings. This was achieved by increasing its share of a market

    that grew by about 3%.

    Beiersdorfs consistently disciplined brand strategy further increased its brand presence in 2014, as can be seen

    from the positive performance by its three core brands NIVEA, Eucerin, and La Prairie. The rollout of the new

    NIVEA logo and design, which began in 2013, was successfully completed in the year under review. This created a

    more consistent and eye-catching brand image, which has strengthened the brands identity and positioned NIVEA

  • 011

    successfully and sustainably. In addition, Beiersdorfs newly created Pearl Brands unit generated new momentum

    for the Labello, 8x4, Hidrofugal and Florena brands. Beiersdorfs goal is to strengthen their brand profile and hence

    leverage their economic potential and in doing so, further strengthen the companys brand portfolio.

    The increase in Beiersdorfs innovation capacity substantially contributed to its success in the year under review.

    Beiersdorf focuses both on developing and launching new products and on enhancing and supporting existing

    major innovations. Beiersdorfs NIVEA Deo Black & White, NIVEA Body In-Shower and NIVEA Face Cellular Anti-

    Age set long-term trends in different segments, enabling the company to extend its market position in the relevant

    categories and countries in 2014.

    For example, NIVEA Face Cellular Anti-Age was also successfully launched in Latin America in the year under

    review. The NIVEA Body In-Shower product line, which is a big hit in Europe and Brazil, was expanded in 2014 and

    will be available worldwide in 2015. Moreover, Beiersdorf again set new standards in the mass market in the

    important face care category with its NIVEA Q10 pearls: a special pearl technology makes it possible to blend

    innovative Q10 plus serum pearls with hydrogel in a patented anti-wrinkle serum. This is the first time that this type

    of technology has been made accessible to a wider consumer group.

    Each and every innovation begins with the specific needs of consumers in the different regions. Being close to

    consumers at a local level is crucial to being able to incorporate changing expectations into product development

    flexibly and quickly, thus securing Beiersdorfs market share in the long term. In the year under review, Beiersdorf

    sustainably increased its brand presence and impact in the emerging markets with targeted investments in region-

    al development and production capacities, and strengthened its position on the established European markets.

    In July 2014, Beiersdorf opened a production facility and a regional laboratory in Silao, Mexico, in order to meet

    growing demand in Latin America. The factory was the first facility in the cosmetics industry ever to be awarded

    Leadership in Energy and Environmental Design (LEED) platinum standard. Beiersdorf also began constructing a

    production facility in Sanand in order to strengthen its local footprint in India. Production is expected to start in

    early 2015.

    Beiersdorfs corporate culture is inextricably bound up with dedicated and motivated employees, who make a

    crucial contribution to the companys success. In 2014, employees and managers worked together to reinterpret

    Beiersdorfs core values which have shaped the company for over 130 years and documented these in a

    common understanding:

    Care at the heart of Beiersdorfs business. The companys responsibility towards its employees, consumers

    and brands as well as to society and the environment.

    Simplicity making clear, consistent and quick decisions and always remaining focused on priorities.

    Courage setting ambitious targets, taking the initiative and approaching change as an opportunity.

    Trust genuine, respectful and reliable relationships with employees and consumers.

    In order to ensure the core values are lived both now and in the future, Beiersdorf will integrate them even more

    strongly into its employees day-to-day working practices in the future.

  • 012 GROUP MANAGEMENT REPORT

    INTERNAL CONTROL SYSTEM

    The objective of the maxingvest Groups strategic corporate management is to achieve a sustained increase in

    enterprise value. maxingvest ag is committed to pursuing a long-term growth strategy.

    Tchibo and Beiersdorf use the EBIT margin and changes in market share as the performance indicators for their

    internal management. The overall Group is managed on the basis of earnings before interest and taxes (EBIT) and

    the EBIT margin. Active cost management and efficient business activities help ensure that the subgroups generate

    profits and competitive returns.

    RESEARCH AND DEVELOPMENT AT BEIERSDORF

    Beiersdorfs expertise in the area of research and development has driven the companys success for more than 130

    years. The Consumer business segment develops innovative skin care products that are tailored to meet the needs

    and wishes of consumers worldwide. The tesa business segment develops top-quality self-adhesive system and

    product solutions, and is a world leader in its field.

    Beiersdorf is globally known for its leading-edge skin care expertise. Beiersdorfs scientists continually expand their

    knowledge of the complex skin processes using the latest internal and external scientific findings. Research and

    development activities focused on skin ageing processes and the development of ways to improve skin elasticity

    and firmness.

    The companys Research and Development unit has integrated third-party knowledge since its inception. The Open

    Innovation initiative allows the company to involve leading research institutes, universities and suppliers in its

    research and development activities at an early stage. Open Innovation combines two approaches: technology

    scouting a targeted search for ideas and solutions for Beiersdorfs unsolved research and development problems

    and the Pearlfinder initiative, launched in 2011. Researchers, institutes and companies can present innovations on

    a secure online platform. This initiative enables Beiersdorf to build relationships with a growing number of new

    partners from a variety of industry sectors.

    The Consumer business segment applied for patents for 76 innovations in the reporting period. Key launches

    included NIVEA Q10 plus Anti-Wrinkle Serum Pearls, for example. Using this product with its innovative pearl

    technology helps replenish the skins own Q10 stores. NIVEA In-Shower products are among the most popular

    body care products. In addition to the classics, new varieties were added to the successful product range in 2014,

    including In-Shower Soft Milk and In-Shower Body Lotion Cocoa Indulging.

  • 013

    MACROECONOMIC PARAMETERS

    MACROECONOMIC ENVIRONMENT

    According to the Kiel Institute for the World Economy (Institut fr Weltwirtschaft IfW), the economy picked up

    over the course of 2014. Global GDP growth was muted in the first half of the year before rising more significant-

    ly in the third quarter. However, the growth rate remains moderate compared with the medium-term trend. The

    global economy grew by 3.4% year-on-year.

    At 0.8%, GDP growth in the eurozone was marginal in the reporting period Europe has been suffering from weak

    growth for years. According to the European Commission, the modest increase is attributable to geopolitical risks

    such as the conflicts in the Middle East and Ukraine. In addition, the economy is still suffering from the conse-

    quences of the financial crisis, in the form of high unemployment, high debt levels and low capacity utilisation.

    According to the Federal Statistical Office (Statistisches Bundesamt), the German economy was stable. GDP adjust-

    ed for inflation was up 1.5% on the previous year and benefited in particular from strong domestic demand.

    Consumer spending was again the most important growth driver for the German economy. Positive momentum

    was also generated by investments and external trade, albeit to a lesser extent. Following the negative impact of

    the net exports on GDP in the previous year, growth in external trade picked up somewhat, although the environ-

    ment for foreign trade remained challenging. Overall, Germany exported 3.7% more goods and services in real

    terms than one year earlier; however, imports rose almost just as strongly by 3.3%.

    THE GERMAN RETAIL TRADE

    According to the Federal Statistical Office, German retail sales rose by 1.4% in real terms in 2014. Nominal retail

    growth was up 1.7% year-on-year. The environment in particular the number of people in employment, but also

    the low level of inflation and low interest rates remained favourable for consumer spending in the reporting

    period. Consumer savings rates in Germany fell to an all-time low. On the other hand, the German Retail Federation

    (Handelsverband Deutschland HDE) points out that the markets are saturated and that consumer households are

    well equipped. As a result, pressure in the competition for market share is continuing to rise.

    The market research company (Gesellschaft fr Konsumforschung GfK) reports for the food retail sector that the

    quantity of food being purchased has been declining for years. On the one hand, this is due to demographic trends;

    on the other, consumers are becoming increasingly conscious of how they spend their money. In the non-food

    retail sector, textiles suffered at the end of the year from the unfavourable weather conditions, ultimately recording

    a year-on-year decline of 2%.

    The structural shift in the retail sector continued in 2014. Conventional retailers continue to face a decline in foot-

    fall. In contrast, Internet vendors generated revenues of 39 billion in 2014, growing by 17% year-on-year.

  • 014 GROUP MANAGEMENT REPORT

    GERMAN COFFEE MARKET

    Sales of roasted coffee to German households in the reporting period amounted to 635 million pounds in weight,

    4% below the prior-year level of 660 million pounds. Once again, the espresso/caff crema and single-serving

    markets saw year-on-year growth. The filter coffee segment continued to decline; at 7%, this has in fact accelerat-

    ed compared with previous years.

    An ongoing drought in Brazils largest coffee-growing region dominated the beginning of 2014 and led to substan-

    tial harvest losses for the Arabica variety. Raw Arabica coffee prices increased significantly due to the reduction in

    supply, but also because speculative hedge funds increased their exposure following this news. Supply of the

    Robusta variety of raw coffee was not affected, meaning that the price increase was comparatively lower. Although

    coffee prices fell again at the end of 2014 due to higher shipments of existing stock, purchasing prices remained

    significantly above the prior-year figures as at the reporting date. In addition, the appreciation of the US dollar had

    an impact on purchasing prices.

    INTERNATIONAL BODY CARE MARKET

    The growth rate in the cosmetics market the market relevant for Beiersdorf remained flat year-on-year at a

    global level. The Asia, South Africa, Middle East and Latin America regions were the main growth drivers although

    the pace of growth has slowed. The saturated markets in Western Europe and North America continued last years

    growth path, while Eastern Europe was unable to match its prior-year growth. The industrial sales markets

    experienced a recovery in Europe and further strong growth in Asia and America in 2014. A slight positive trend

    emerged in Europe as the year progressed. Asia and North America continued to benefit from a strong economic

    per form ance, while Latin America in contrast suffered domestic currency instability and a slowdown in real growth.

    In 2014, raw material and packaging prices were, overall, relatively flat as forecast. The significant reduction in

    global crude oil prices seen in the last quarter was not anticipated, but has not significantly affected prices of either

    plastics or fossil fuel-based raw materials.

    OVERALL ASSESSMENT OF THE ECONOMIC SITUATION

    The structural shift in the retail sector and political developments in Eastern Europe impacted Tchibos business.

    Despite its growth, the online business was unable to offset the decline in footfall in the branches. This, together

    with losses in the Eastern Europe business, led to a decrease in revenues.

    The global cosmetics market maintained the previous years level of growth, although growth rates in some indi-

    vidual markets eased. Beiersdorfs Consumer business segment recorded another increase in revenues in this

    challenging economic environment. Sales by the tesa business segment rose again on the back of the recovery in

    its industrial sales markets in Europe as well as further growth in Asia and the Americas. The consumer business

    and the distribution business aimed at craftsmen also performed well in Europe.

  • 015

    RESULTS OF OPERATIONS

    CONSOLIDATED REVENUES UP YEAR-ON-YEAR

    In financial year 2014, consolidated revenues amounted to 9,663 million (previous year: 9,611 million). In nom-

    in al terms, revenue was up slightly on the prior year, by almost 1%. Organic revenue improved by over 2%. The

    prior-year figure was adjusted due to the application of IFRS 11 Joint Agreements. Further details can be found

    in the section of the notes to the consolidated financial statements entitled Changes in accounting policies.

    60% of revenues were generated abroad. As in previous years, the majority of this was attributable to Beiersdorf.

    REVENUES MAXINGVEST GROUP in million

    Tchibo

    Beiersdorf

    Holding

    2014

    3,377

    6,285

    1

    2013

    3,469

    6,141

    1

    14 13 Total 9,663 9,611

    Tchibos revenues fell by almost 3%, from 3,469 million to 3,377 million. Its organic revenues were down by

    nearly 2% year-on-year. Revenues declined in all regions. This was due to negative effects from exchange rate

    changes, the weaker consumer merchandise business and the ongoing decline in footfall and revenues in the

    branches. The online business and the coffee business had a positive impact on revenue.

    In financial year 2014, additional steps were taken to further optimise the distribution area and locations were

    reviewed on an ongoing basis. In Germany, the number of branches declined slightly year-on-year. In Eastern

    Europe, the distribution area was expanded to include additional branches.

    Once again, online sales increased in importance. The www.tchibo.de website is one of the four most frequently

    visited online shops in Germany. More visitors from German-speaking countries and a larger proportion of com-

    pleted orders lifted revenues, although these remained below expectations.

  • 016 GROUP MANAGEMENT REPORT

    SHARE OF REVENUES BY REGION TCHIBO 2014 in per cent

    Germany 76

    Abroad 24

    Beiersdorf improved its revenues from 6,141 million to 6,285 million. The company achieved organic revenue

    growth of almost 5%. Consolidated revenues saw a nominal increase of a good 2% year-on-year. The increase

    came from both business segments. The Consumer business segment achieved revenues of 5,209 million (pre-

    vious year: 5,103 million), exceeding the previous year by 2% in nominal terms and 5% organically. The tesa

    business segment improved its nominal revenues by almost 4%, from 1,038 million to 1,076 million. tesas

    organic growth was slightly over 4%.

    The healthy organic revenue trend is proof of the systematic implementation of Beiersdorfs corporate strategy as

    set out in its internal Blue Agenda programme. Thanks to its strong innovations and outstanding marketing con-

    cepts, Beiersdorf increased its market share in both the saturated markets of Europe and the emerging markets,

    where it achieved double-digit growth rates in some cases. Its three core brands NIVEA, Eucerin and La Prairie

    once again achieved encouraging growth rates.

    SHARE OF REVENUES BY REGION BEIERSDORF 2014 in per cent

    Europe 54

    Africa/Asia/Australia 28

    Americas 18

  • 017

    The key growth drivers for NIVEA were NIVEA Deo, NIVEA Shower and NIVEA Body. Eucerin generated strong

    growth, thanks in particular to the Eucerin Body Care and Eucerin Aquaphor categories. In the exclusive cosmetics

    segment, the La Prairie brand recorded positive growth rates, driven in particular by the launch of the Cellular Swiss

    Ice Crystal Collection and the continued positive performance of the Skin Caviar Collection.

    tesa generates almost three-quarters of its revenues in the industrial segment and one-quarter through its

    con sumer products and craft businesses. In the industrial segment, both the direct customer business and the

    distribution business in all regions contributed to growth. Business growth was significant in Asia, the USA and

    Europe. tesa expanded its market share in the consumer products and craft businesses.

    EBIT MARGIN DOWN SLIGHTLY YEAR-ON-YEAR

    The maxingvest Groups EBIT amounted to 992 million in the reporting period (previous year: 1,080 million). The

    Group achieved an EBIT margin of 10.3% (previous year: 11.2%).

    The cost of goods sold increased by 2%. At Tchibo, the cost of goods sold declined at a lower rate than the

    decrease in revenues. At Beiersdorf, the cost of goods sold rose faster than revenues. This change was mainly due

    to the stronger increase in Consumer revenues in the emerging markets, which generally entail a higher ratio of

    product costs to sales, and a change in the product mix. In some countries, exchange rate changes also had a

    negative impact on the companies procurement costs.

    Gross profit saw a minimal decline. Marketing and sales expenses were 3,950 million in the reporting period,

    down 1% on the prior-year figure of 3,985 million. At Beiersdorf, marketing and sales expenses remained almost

    constant year-on-year, while they decreased slightly at Tchibo.

    Other operating income declined as against the prior-year period, from 384 million to 302 million. The change

    is primarily attributable to higher income from the reversal of provisions in the previous year.

    Other operating expenses decreased by 13 million to 268 million (previous year: 281 million). This was mainly

    the result of a decline at Beiersdorf, where the majority of other operating expenses were also incurred. This item

    at Beiersdorf primarily comprises additions to provisions for litigation and other risks, as well as miscellaneous other

    operating expenses. The amortisation and impairment losses on intangible assets are also included in this item.

    At 191 million, Tchibos earnings before interest and taxes were down on the prior-year figure of 220 million in

    the reporting period. The EBIT margin was 5.7% (previous year: 6.3%).

  • 018 GROUP MANAGEMENT REPORT

    Beiersdorfs EBIT amounted to 796 million (previous year: 820 million). The Beiersdorf Groups results of oper-

    ations are assessed on the basis of the operating result (EBIT) excluding special factors. This figure is not part of

    IFRSs and should be treated merely as voluntary additional information. The special factors listed are one-time,

    non-operating transactions. EBIT excluding special factors rose to 861 million (previous year: 814 million) at

    Beiersdorf, while the EBIT margin was 13.7% (previous year: 13.2%). The Consumer business segment generated

    EBIT excluding special factors of 678 million (previous year: 638 million); the EBIT margin reached 13.0% (previ-

    ous year: 12.5%). EBIT in the tea business segment rose from 176 million in the prior year to 183 million in the

    past financial year; the EBIT margin was 17.0% (previous year: 16.9%).

    Special factors of 65 million (previous year: 6 million) at Beiersdorf related to the Consumer business segment.

    Due to an adjustment to the long-term revenue and earnings outlook for the Chinese hair care business, Beiersdorf

    performed an impairment test as at 30 September 2014. This led to the hair care brands being written down by

    67 million to a residual carrying amount of 21 million. In addition, provisions that had been recognised in con-

    nection with the realignment of corporate structures in the past but were no longer required were reversed.

    Prior-year special factors related to both business segments at Beiersdorf.

    The Holding divisions EBIT for the reporting period amounted to 5 million (previous year: 40 million). The high

    figure for the previous year was primarily due to the reversal of provisions in connection with previous equity

    investments.

    EBIT MAXINGVEST GROUPin million

    Tchibo

    Beiersdorf

    Holding

    2014

    191

    796

    5

    2013

    220

    820

    40

    14 13 Total 992 1,080

    TAXES

    Tax expenses at the maxingvest Group amounted to 332 million in 2014 (previous year: 328 million). Deferred

    tax income was 24 million in the reporting period (previous year: 19 million). Current income taxes amounted to

    356 million (previous year: 347 million).

  • 019

    CONSOLIDATED NET PROFIT DOWN YEAR-ON-YEAR

    Consolidated net profit amounted to 674 million (previous year: 748 million), down 10% on the prior-year figure.

    The decrease is mainly attributable to the Holding division. In addition to the reduction in EBIT, the Holding

    div isions net profit was affected by higher tax expenses. Tchibos net profit amounted to 160 million, down on

    the prior-year figure of 164 million. Beiersdorfs net profit reached 537 million, slightly below the prior-year

    figure of 543 million.

    NET PROFIT MAXINGVEST GROUPin million

    Tchibo

    Beiersdorf

    Holding

    2014

    160

    537

    23

    2013

    164

    543

    41

    Total 674 74814 13

    EARNINGS PER SHARE

    Earnings per share in accordance with IFRSs after non-controlling interests amounted to 103.67 (previous year:

    123.86). Earnings per share were again calculated on the basis of the average number of 3,660,001 no-par-value

    shares in the reporting period.

  • 020 GROUP MANAGEMENT REPORT

    NET ASSETS AND FINANCIAL POSITION OF THE GROUP

    BALANCE SHEET STRUCTURE AND EQUITY RATIO

    The maxingvest Groups total assets amounted to 13,643 million at the balance sheet date (previous year: 13,670

    million). The prior-year figure was adjusted due to the application of IFRS 11 Joint Agreements. Further details

    can be found in the section of the notes to the consolidated financial statements entitled Changes in accounting

    policies.

    At 8,003 million, non-current assets were up on the previous year (7,531 million). Of these non-current assets,

    67% are intangible assets and consist mainly of goodwill and the adjusted carrying amounts of the trademarks that

    were identified during the initial consolidation of Beiersdorf AG, as well as the Chinese hair care brands that were

    acquired when the shares of Beiersdorf Hair Care China were purchased.

    Current assets decreased from 6,139 million to 5,640 million. The decline in current assets is primarily attribut-

    able to a reduction in the Holdings securities. A significant proportion of the securities was used for the scheduled

    repayment of financial liabilities.

    Equity rose by 4% in the reporting period, from 8,232 million to 8,566 million. The equity ratio was 63% as at

    the reporting date (previous year: 60%).

    Non-current liabilities amounted to 2,134 million, down 354 million on the prior-year figure (previous year:

    2,488 million). This item was primarily impacted by two offsetting effects. On the one hand, provisions for pen-

    sions and other post-employment benefits increased from 554 million to 842 million. This was mainly attribut-

    able to Beiersdorf, where provisions for pensions and other post-employment benefits rose due to a decrease in

    the discount rate. On the other, a liabilities to banks item was reclassified from non-current financial liabilities to

    other current financial liabilities due to the change in its maturity date. In addition, maxingvest ags bond was

    repaid in October of the reporting period and hence derecognised under the other current financial liabilities item.

    Current liabilities amounted to a total of 2,943 million, slightly below the prior-year figure of 2,950 million.

    ASSETS AND CAPITAL STRUCTURE MAXINGVEST GROUP as per cent of total assets

    2013 2014 AssetsEquity and liabilities 2014 2013

    Non-current assets 55 59 Equity 63 60

    Current assets 23 25 Non-current liabilities 16 18

    Securities, cash and cash equivalents 22 16 Current liabilities 21 22

    13 14 14 13

  • 021

    FINANCIAL POSITION GROUP

    Cash flows from operating activities amounted to 414 million, down 239 million on the previous year.

    Cash flows from investing activities were 375 million in the reporting period (previous year: 256 million).

    Capital expenditure of 398 million was offset by net cash inflows of 631 million from the sale of securities,

    income of 42 million from the sale of assets and 100 million in interest and proceeds from other financing

    activities.

    At 789 million, free cash flow was above the prior-year figure of 397 million.

    The net cash outflow from financing activities amounted to 820 million (previous year: 231 million). Of this

    amount, 589 million was used to repay loans, which mainly related to the repayment of the bond. A total of

    140million was distributed to shareholders.

    Cash and cash equivalents decreased by 15 million to 1,220 million (previous year: 1,235 million).

    The maxingvest Groups net financial assets increased to 2,764 million in the reporting period (previous year:

    2,580 million). The increase is mainly attributable to the Holding division.

    CAPITAL EXPENDITURE BY THE MAXINGVEST GROUP

    The maxingvest Group invested a total of 387 million in intangible assets and property, plant and equipment in

    2014 (previous year: 311 million).

    Of this capital expenditure, 86 million (previous year: 84 million) was invested by Tchibo mainly in property,

    plant and equipment. The bulk of these investments were in connection with the improvements made to IT, the

    out-of-home markets coffee business and coffee production. 301 million (previous year: 227 million) was attrib-

    utable to Beiersdorf, 283 million of which was invested in property, plant and equipment. This capital expenditure

    primarily related to the new Consumer facility in Mexico and to tesas new headquarters in Norderstedt.

  • 022 GROUP MANAGEMENT REPORT

    MAXINGVEST AG (HGB SINGLE-ENTITY FINANCIAL STATEMENTS)

    BASIS OF ACCOUNTING

    The annual financial statements of the maxingvest Group include the financial statements of maxingvest ag pre-

    pared in accordance with the International Financial Reporting Standards (IFRS). The following explanations relate

    to the annual financial statements of maxingvest ag prepared in accordance with the German Commercial Code

    (Handelsgesetzbuch HGB) and the German Stock Corporation Act (Aktiengesetz AktG). In accordance with

    section 315(3) HGB, the management report of maxingvest ag has been combined with the management report

    of the maxingvest Group, as the risks and opportunities of the parent company and its expected development

    cannot be separated from those of the Group.

    NET INCOME BELOW THE PRIOR-YEAR LEVEL

    maxingvest ags revenues from sales of consumer merchandise amounted to 0.1 million (previous year: 0.2 million).

    Other operating income fell by 72 million to 13 million. This was mainly due to lower income from the sale of

    interest rate hedges and the reversal of provisions. In the previous year, higher income was generated from the

    reversal of provisions in connection with previous equity investments.

    Other operating expenses rose by 7 million to 17 million. The increase in operating expenses in the reporting

    period was attributable to higher losses from the disposal of securities classified as current assets.

    At 159 million, income from investments was 143 million below the prior-year level. Income from investments

    mainly consisted of a distribution of 67 million (previous year: 85 million) by BBG Beteiligungsgesellschaft mbH

    and the earnings contribution from Tchibo GmbH of 83 million (previous year: 207 million).

    Dividends from Beiersdorf AG totalling 89 million (previous year: 89 million) received by our subsidiary BBG

    Beteiligungsgesellschaft mbH are included in the latters result.

    Net interest income improved by 14 million to 23 million in the reporting period. This was due on the one hand

    to the 6 million increase in interest income to 25 million, and on the other to the 8 million reduction in interest

    expenses to 48 million.

    maxingvest ags net income for the financial year amounted to 112 million (previous year: 271 million). The

    decrease in the result was primarily due to lower operating income and a decline in income from investments.

    A significant proportion of the cash held (securities and cash at banks) and the cash funds generated in the report-

    ing period were used for the scheduled repayment of financial liabilities. As a result, cash held fell by 283 million

    to 393 million as at the reporting date.

    The subscribed capital remains unchanged at 125 million. As in the previous year, it is composed of 3,660,001

    no-par-value shares.

  • 023

    A total of 90 million was transferred to the revenue reserves from the net retained profits for the previous year,

    while 55 million was transferred from net income for the financial year. maxingvest ags equity amounted to

    2,308 million (previous year: 2,244 million). The equity ratio as at the reporting date improved to 57% (previous

    year: 51%).

    Provisions fell by 29 million to 49 million, mainly due to the utilisation and reversal of provisions in connection

    with tax audit risks.

    Liabilities decreased from 2,097 million to 1,669 million during the year under review. The main reasons for this

    were the scheduled repayment of maxingvest ags ten-year euro debut bond, which had a total volume of 700

    million, in October 2014, as well as the partial repayment of liabilities to banks in the amount of 100 million. By

    contrast, liabilities to affiliated companies increased by 379 million to 1,209 million (previous year: 830 million).

    Liabilities to banks amounted to 460 million as at the reporting date (previous year: 560 million).

    DEPENDENT COMPANY REPORT OF THE MANAGEMENT BOARD

    In compliance with section 312 of the German Stock Corporation Act (Aktiengesetz AktG), the Management

    Board has issued a dependent company report, which concludes as follows:

    Our Company received appropriate consideration for each transaction listed in the dependent company report

    and suffered no disadvantage from the measures undertaken or omitted listed therein. This assessment is based on

    all the relevant circumstances that were known to us at the time the transactions were performed or the measures

    were taken or not taken.

  • 024 GROUP MANAGEMENT REPORT

    EMPLOYEES

    TCHIBO

    The number of employees (quarterly average) remained almost unchanged compared with the previous year, at

    12,500 (previous year: 12,458).

    As a family-owned company, Tchibo is convinced that its employees are its most important resource. This is why it

    supports them in balancing professional and family goals, as well as in maintaining their physical and mental health.

    Tchibo became the first retail company to be certified by berufundfamilie gGmbH in 2010 with the goal of sup-

    porting a healthy worklife balance. An action plan was agreed, comprising a large number of measures that were

    examined by berufundfamilie gGmbHs audit arm in the spring of 2013, which confirmed that the plan had been

    implemented exceptionally successfully. The positive impact that this had in the company, coupled with conviction

    of the importance of continuing these measures, led to it being re-certified. Additional measures, in particular on

    management skills and working hours, have been set out in a mandatory action plan that runs until 2016. The first

    results were already seen in 2014 and include individual part-time working opportunities, unpaid leave, workplace

    flexibility and the compilation of a new management handbook.

    The occupational health management programme MOVE not only monitors the physical health of Tchibo employ-

    ees, but also their mental well-being. The foundations were laid in 2013 by recording, analysing and prioritising

    health measures at individual sites and functions, while the reporting period saw the implementation of health-

    promoting measures focusing on mental health, medical advice, occupational health and safety, exercise and

    nutrition.

    A further employee survey was conducted in the reporting period together with an external service provider. As in

    the 2012 survey, the aim was to ascertain employees commitment and emotional ties to Tchibo. The results were

    not yet satisfactory. Employee commitment did not improve compared with the previous survey. The measures

    taken to date were revised on the basis of the results.

    NUMBER OF TCHIBO EMPLOYEES 2014 (annual average)

    Germany 8,581 69%

    Abroad 3,919 31%

    Total 12,500 100%

  • 025

    BEIERSDORF

    Beiersdorf employed a quarterly average of 17,157 people worldwide (previous year: 16,573).

    Consumer

    The Blue Agenda emphasises the importance of the people at Beiersdorf for the companys long-term success: they

    manage strong brands, develop innovative products and inspire consumers around the world. Strengthening an

    engaging working environment remained a top priority in 2014, too. In the year under review, the following topics

    addressed by Beiersdorfs Human Resources department are particularly worth mentioning:

    Introducing Beiersdorfs core values as a long-term company culture project. Beiersdorfs four core values

    care, simplicity, courage and trust are deeply rooted in its more than 130 years of corporate history. The employ-

    ees high level of identification with these values provides an excellent opportunity to debate, review and improve

    leadership quality and management effectiveness. 2014 marked the starting year of this long-term culture project

    with the active participation of all units and all employees. The core values have also already been incorporated

    into Beiersdorfs continuous employee dialogue process and into its global leadership development programmes.

    Sustaining efforts to foster an open feedback culture: Beiersdorf conducted its global employee engagement

    survey for the second time in 2014. A very high level of employees 92% took part in the survey and the overall

    employee engagement index increased significantly against the previous year. Results were openly presented

    throughout the company and discussed in more than 1,000 teams, with follow-up activities being facilitated and

    their implementation monitored by the local HR departments.

    Extending diversity engagement: diversity is a strong asset that contributes to Beiersdorfs global success. In

    2014, Beiersdorf continued its systematic global diversity action programme launched in 2013. On gender diversity,

    Beiersdorfs mentoring and networking programmes promoting womens career development continued into a

    second wave. In practice, the first examples of job sharing at managerial level have been progressing successfully.

    Beiersdorf is well on its way to increasing the percentage of women in management positions in Germany to 30%

    by 2020: at the end of 2014, this figure stood at 27.5% (previous year: 25.5%). On international diversity, Beiersdorf

    further increased the number of international employees at its Hamburg headquarters to 13% by the end of 2014

    (previous year: 12%). The number of senior managers with international experience remained on a high level: about

    half of them have long-term overseas working experience.

    Supporting company-wide social collaboration: in 2013, Beiersdorf created BluePlanet an internal platform

    for communication and collaboration that makes cross-border and cross-functional teamwork more efficient. In its

    first full year, BluePlanet has already become a vital part of employees work life, with an average of 6,000 active

    users per month.

  • 026 GROUP MANAGEMENT REPORT

    Improving Beiersdorfs global talent management system: global talent management is a strategic priority:

    talent and people development is an integral part of every Management Board meeting. Talent development at

    Beiersdorf consists of a variety of face-to-face exchanges such as coaching, mentoring, or round table events. In

    addition, annual Talent Days are held in which young executives discuss current business issues directly with the

    Management Board. In the year under review, process integration was the centrepiece of improvement initiatives:

    firstly, the integration of all essential aspects of career development into one documented process chain covering

    performance, potential, individual development and career planning. Secondly, the integration of local, regional

    and global activities, creating a single, streamlined global process.

    Introducing a new global leadership development architecture: Beiersdorfs leadership development concept

    consists of on-the-job learning, mentoring and coaching, and classroom training elements. It puts particular

    emphasis on authenticity and self-reflection, decoding leadership into the management of human relationships. In

    2014, two newly-designed development programmes were launched in conjunction with the core value initiative:

    a Base Camp for first-time leaders and a Step-up Camp for middle and senior level managers. Both pro-

    grammes combine face-to-face modules with complementary coaching and experiential learning in-between over

    a total period of six months, and also closely involve the participants team leaders.

    tesa

    The focus of Human Resources work in the year under review was the launch of the new competency model. For

    the first time, this took the form of a uniform competency model for all tesa employees and managers worldwide

    that will serve as the basis for recruitment, training, succession planning and promotion in the future. It was

    developed with extensive international involvement from many employees and was met with great interest across

    the company. tesa intends to use the model to further professionalise succession planning and to promote and

    enhance the companys open culture in line with the tesa Strategy 2020. Together with its employees, tesa identi-

    fied the key competencies required in order to achieve its corporate goals going forward and to clearly differentiate

    tesa from the competition. In order to ensure that these new ideas are also incorporated into employee manage-

    ment, the competency model will be integrated into the annual employee dialogue worldwide.

    In the year under review, tesa SEs employees in Hamburg prepared for the upcoming move to the companys

    newly constructed headquarters in Norderstedt, which also features an integrated research and technology centre

    (the one tesa project). The move is scheduled to take place in 2015 and is a milestone in the companys long-term

    growth. Consolidating the business units and the Research and Development function in a single space should

    significantly contribute to tesas ability to respond more quickly and flexibly to market requirements from 2015

    onwards. A large number of design details regarding the new working environment were agreed with employee

    representatives in the year under review. The design and layout of the building was based on a modern employer

    branding concept, which positions tesa as an attractive employer.

  • 027

    NUMBER OF BEIERSDORF EMPLOYEES 2014 (annual average)

    Europe 10,093 59%

    Africa/Asia/Australia 4,565 27%

    Americas 2,499 14%

    Total 17,157 100%

    SUSTAINABILITY

    Corporate social responsibility is a well-established part of the maxingvest Groups policy. Tchibo and Beiersdorf

    have integrated corporate responsibility into their management systems, with the aim of improving their perform-

    ance in this area from year to year.

    TCHIBO

    A focus on long-term success and the example provided by the German concept of the honourable Hanseatic

    merchant have been the guiding principles of the Tchibo family business for over 60 years.

    Building on this foundation, Tchibo made sustainability an integral part of its long-term business strategy back in

    2006, thus helping to actively meet current challenges. As societies evolve, public awareness of issues such as

    climate protection or working conditions across global supply chains increases, meaning that viable ways of

    addressing these problems are needed.

    Tchibo considers taking responsibility and initiating change as its corporate duty. Firstly, because Tchibos business

    model, its expertise and also its size enable it to make a difference, for example in the cultivation and processing

    of coffee, cotton and wood. Secondly, because the company is convinced that sustainable business policies will

    largely determine its future economic success.

  • 028 GROUP MANAGEMENT REPORT

    Sustainability performance 2014

    Tchibo continued to make progress in 2014 in structuring its corporate social responsibility activities, again taking

    significant steps towards its goal of making its business activities fully sustainable.

    The coffee value chain

    Tchibo has been offering its customers coffee of the highest quality for over 60 years. In order to live up to this

    claim in the future, too, the company doesnt just emphasise aroma and flavour it is also committed to protecting

    the environment and to improving living conditions in the coffee-growing regions. Sustainable coffee cultivation as

    defined in Tchibos sustainability concept means that both current and future generations will be able to make a

    permanent living from growing coffee in the country of origin.

    As part of its commitment towards becoming a fully sustainable business, Tchibo aims in the medium term to sell

    only coffee varieties that have been cultivated in line with its ecological, social and economic standards, and that

    therefore offer coffee farmers a long-term livelihood. In order to achieve this goal, the company is pursuing a

    comprehensive approach to enhancing both coffee supply chains and the coffee sector as a whole. For example,

    the share of the total raw coffee used for Tchibos domestic and foreign business that is accounted for by raw

    coffee included in Tchibos sustainability concept increased from 25% in 2012 to approximately 35% in 2014. As in

    previous years, Tchibo works together with all internationally recognised standards organisations. These are the

    Rainforest Alliance, Fairtrade, UTZ Certified and the organisations behind the EUs organic farming logo. The base-

    line standard of the 4C Association (Common Code for the Coffee Community) is used to organise the coffee

    farmers and to make them aware of the need for sustainable coffee cultivation. Since 2009, Tchibos coffee bars

    have only offered coffee from certified sources. All the original Tchibo Privat Kaffee varieties and the coffee for the

    Tchibo Cafissimo capsules were switched to 100% certified coffee grades in 2012. In 2014, preparations were

    made to expand the capsule range: since January 2015, Tchibo has offered customers tea capsules in the form of

    Cafissimo Teatime. Here, too, there is a commitment to quality and sustainability the tea leaves in the tea capsules

    are sourced exclusively from Rainforest Alliance or UTZ-certified farms, or controlled organic farms.

    The consumer merchandise value chain

    Tchibo offers its customers a weekly range of consumer merchandise that is celebrated for its variety and quality.

    The company works with a network of global business partners to manufacture the products.

    Since 2007, the company has used the WE (Worldwide Enhancement of Social Quality) qualification programme

    developed by Tchibo and the Gesellschaft fr Internationale Zusammenarbeit (GIZ German Society for Inter-

    nation al Cooperation) to ensure fair working conditions at Tchibos consumer merchandise production facilities and

    to continually improve them, particularly in Asia. The focus of this is on building up a trusting, results-oriented

    dialogue between employees and managers, at the production facilities and with Tchibo purchasing agents. The

    dialogue concentrates on improving working conditions, environmental standards and efficiency in the factories.

    By the end of 2014, 320 producers were involved in the WE programme. Tchibo already supports well over one-

    third of its non-food producers in implementing international standards in particular with regard to working

    conditions and by doing so covers over two-thirds of the range. Tchibo helped to develop the Bangladesh Fire

    and Building Safety Accord in 2012 and was therefore one of the first two signatories to it. Other large inter-

    nation al clothing companies signed the agreement in 2013.

  • 029

    In 2014, Tchibo took another important step by including the DETOX standard, which is designed to prevent

    un desired chemicals in textile production, in its sustainability management activities.

    Tchibo places great emphasis on the environmentally and socially sustainable sourcing of the raw materials used in

    its consumer merchandise. As part of its commitment to sustainability, Tchibo aims to continually increase the

    proportion of cotton, wood and cellulose that comes from responsibly managed sources.

    In sales year 2014, the majority of Tchibos textiles made from or with cotton used validated or certified sustainable

    sources. Tchibo currently cooperates with three partners in its use of sustainable cotton. Firstly, Tchibo is a member

    of the non-profit organisation Textile Exchange (OCS 100/OCS Blended), which promotes the global cultivation of

    organic cotton. Secondly, the company is involved in the Better Cotton Initiative (BCI), which is committed to

    achieving a large-scale, global shift from conventionally to sustainably grown cotton. In addition, Tchibo supports

    the Aid by Trade Foundations Cotton made in Africa (CmiA) initiative by purchasing CmiA cotton, and as a part-

    ner in education projects. In 2014, Tchibo took the next step in its cotton strategy by performing self-certification

    in line with the Global Organic Textile Standard (GOTS).

    Many Tchibo products are made of wood. In order to ensure that forests are preserved for future generations, the

    company makes sure that this valuable raw material comes from responsibly managed sources. The same also

    applies to the paper used: Tchibo has consistently increased the proportion of environmentally friendly paper

    grades used over the past few years. Tchibo started printing its magazines, catalogues and advertising materials in

    Germany, Austria and Switzerland on FSC-certified paper in 2012. These have also been printed on FSC-certified

    paper at Tchibos subsidiaries in the Czech Republic and Slovakia since 2013, and in Turkey, Poland and Hungary

    since 2014.

    Environmental protection

    An intact environment is a key precondition for Tchibos future viability and for that of the economy as a whole.

    Further extending climate protection and resource conservation along the value chain, to the locations and to the

    transportation and dispatch of products is therefore one of Tchibos priorities.

    Tchibos long-term fleet strategy pursues the goal of continuously reducing CO emissions in the area of transpor-

    tation. Further progress was made in 2014 in converting Tchibo GmbHs fleet to fuel economy-optimised and

    electric vehicles. As a result, the company received the Grne Karte fr glaubwrdiges Umweltbewusstsein

    (Green Card for Credible Climate Awareness) award from Deutsche Umwelthilfe e.V. for the third consecutive

    time. The prize assesses the average fleet CO emissions for listed and selected medium-sized companies in

    Germany, along with their strategies for reducing emissions.

    More detailed information can be found in Tchibos Sustainability Report at www.tchibo-sustainability.com.

  • 030 GROUP MANAGEMENT REPORT

    BEIERSDORF

    For Beiersdorf, care is a core value and part of its core business. This encompasses not only skin care and protec-

    tion, but also responsibility towards our fellow human beings and our environment. Sustainability is a living com-

    ponent of Beiersdorfs corporate culture and is strategically anchored in all its business processes. Beiersdorfs goal

    is to continue to combine success and responsibility.

    Consumer

    The We care. sustainability strategy that Beiersdorf developed in 2011 focuses on three fields of activity:

    Products, Planet and People. The company has defined clear, long-term objectives for each area. By 2020,

    Beiersdorf aims to:

    generate 50% of its sales from products with a significantly reduced environmental impact (base year 2011),

    have reduced its CO emissions by 30% per product sold (base year 2005),

    reach and improve the lives of one million families (base year 2013).

    In 2014, Beiersdorf continued to drive forward the implementation of projects in all three strategic areas through-

    out the company.

    For example, Beiersdorf introduced a new global sustainability management system susy (sustainability

    system) in the year under review to measure progress towards its ambitious sustainability goals on an even

    broader basis and to facilitate reporting in accordance with GRI (Global Reporting Initiative) standards, among

    other things. Efficient and transparent data management enables Beiersdorf to respond dynamically to and accom-

    modate constantly changing stakeholder demands, new European directives and developments in the field of

    sustainability. In addition, improved control mechanisms ensure that these are optimally integrated with its internal

    processes.

    Products

    Beiersdorf uses life cycle assessments (LCAs) to measure and reduce the environmental impact associated with

    each stage of the product life cycle. The assessment model complies with the independent ISO standards for LCAs

    (14040 and 14044) and covers raw materials, in-house manufacturing processes, transportation, product use,

    recycling and disposal.

    Beiersdorf made important progress in the year under review using LCAs: the new packaging for NIVEA Face Care

    products achieves CO savings throughout the entire product life cycle since the jars are made out of two plastics,

    polyethylene terephthalate (PET) and polypropylene (PP). The LCA found that switching from glass to PET reduces

    the products carbon footprint by up to 16%, and switching from glass to PP by as much as 28%.

    Planet

    In 2014, Beiersdorf rolled out a software programme to calculate and manage its logistics emissions in Europe. The

    software is linked to susy, the new sustainability management system. Among other functions, it presents emis-

    sions for annual reporting purposes in accordance with the GRI and the Carbon Disclosure Project (CDP).

  • 031

    The new factory in Silao (Mexico) was awarded platinum Leadership in Energy and Environmental Design (LEED)

    certification, the highest sustainability standard for buildings, in the year under review. So far, only four production

    facilities worldwide have received platinum LEED certification the one in Silao is the only one to date in the Latin

    American region and the only one to date in the cosmetics industry. Beiersdorf aims to achieve gold LEED certifi-

    cation for the expansion of its factories in Chile and Thailand. The company has also been extending its Blue

    Production Center initiative to its production facilities in the Far East since 2013. The initiative focuses on energy

    and water efficiency, water treatment and waste management.

    Water is an increasingly scarce resource, not least in light of climate change and global population growth. This is

    why Beiersdorf attaches great importance to using water efficiently in its business activities and to continually

    reducing its water consumption. Unlike CO emissions, water consumption is a regional issue. Some regions of the

    world do not have adequate access to drinking water. Beiersdorf has therefore launched its first local projects to

    assess water supply system risk and to implement appropriate measures.

    People

    Beiersdorf aims to further improve workplace safety and to reduce the number of work-related accidents with its

    company-wide zero accidents initiative. For example, behavioural based safety (BBS) principles are being drawn

    up to make employees aware of possible sources of danger in the workplace and safe working practices such as

    by defining clear behavioural patterns expressed in terms of I will and I will not rules. The concept was extend-

    ed to include additional countries in 2014.

    NIVEA supports families all over the world with long-term, locally relevant projects through its global NIVEA cares

    for family initiative. The initiative focuses on three areas: developing childrens skills, supporting mothers and

    giving families the opportunity to spend time with each other.

    The idea of strengthening families reflects Beiersdorfs tradition of social engagement and the core values of all of

    Beiersdorfs brands, especially NIVEA.

    Childrens experiences in the first few years of life are central to their development. NIVEA Brazil has launched a

    partnership with childrens charity Plan International that aims to help around 85,000 families in Brazil by 2020.

    Among other measures, the initiative offers workshops for parents on topics such as motivation, and gives women

    the opportunity to obtain advice on income security. It is also building recreational facilities to encourage families

    to play together. Many of these projects are being supported by NIVEA volunteers. The partnership is scheduled to

    last for seven years and is initially starting in So Paulo and Itatiba before being extended to north-east Brazil. It

    will be reviewed annually for efficiency and sustainability.

    Hansaplast/Elastoplast cooperates with local Red Cross organisations around the world to strengthen everyday first

    aid under the motto Bringing First Aid Home. Germany, France, the United Kingdom, Canada, the Netherlands,

    Austria and Spain are already participating in the initiative. Hansaplast has been working with the German Red

    Cross since September 2014 under the motto Erste Klasse Erste Hilfe (First Grade First Aid). The partnership

    aims to familiarise elementary school children with basic first aid measures and to foster a desire to help at an early

    age.

    Additional information can be found at www.beiersdorf.com/sustainability.

  • 032 GROUP MANAGEMENT REPORT

    tesa

    In 2014, tesas priorities were again to make a significant contribution to social development and to enhance the

    companys environmental management system. tesa has been systematically establishing its environmental

    management system since 2001 and regularly exceeds its environmental protection goals. For example, its produc-

    tion locations around the world have cut emissions of volatile organic compounds (VOCs) by more than half since

    2001 and have significantly reduced the amount of waste produced, CO emissions and solvent usage. All of the

    companys production facilities are certified in accordance with ISO 14001, the international environmental

    standard.

    tesas environmental management activities continued to focus on reducing energy consumption and CO emis-

    sions in the year under review. Energy management at tesas Hamburg and Offenburg locations was boosted by

    the installation of state-of-the-art energy monitoring systems. Offenburg has generated its own environmentally

    friendly electricity from a combined heat and power plant since July 2014, and Hamburg is expected to follow suit

    starting in 2015. The energy management systems at both locations are to be certified according to ISO 50001 in

    the first quarter of 2015.

    tesa actively identifies and determines the ecological value drivers in the production process. The eco-balance

    method is used to analyse the environmental impact of individual products throughout their life cycle in order to

    further enhance their environmental compatibility. In the process, tesa constantly searches for more environmen-

    tally friendly alternatives for certain product components or packaging.

    All tesas activities are documented in an annual progress report that is available at www.tesa.com/responsibility.

    OVERALL ASSESSMENT OF THE GROUPS ECONOMIC POSITION

    The maxingvest Groups operating companies recorded a mixed business performance in 2014. Tchibos revenues

    amounted to 3,377 million (previous year: 3,469 million), down 3% year-on-year. EBIT amounted to 191 million

    (previous year: 220 million). The EBIT margin was 5.7% (previous year: 6.3%).

    Tchibo defined the following growth areas for the next few years in its Zukunft braucht Herkunft (Building Our

    Future on Tradition) strategy: the online and Eastern Europe business, the espresso/caff crema segments and the

    single-serving coffee systems segment. Negative effects from exchange rate changes, the weaker consumer

    merchandise business and the ongoing decline in footfall and revenues in the branches meant that the forecast

    rev enue growth was not achieved. The online and coffee business had a positive impact on revenue.

  • 033

    Comparison of actual and forecast business developments at Tchibo

    Forecast for 2014 in 2013 Annual Report Result in 2014

    Revenue growth on a level with the previous year 3%

    EBIT on a level with the previous year 191 million

    Beiersdorfs business performance in 2014 shows that it is on the right track. Both the Consumer business segment

    and the tesa business segment recorded encouraging growth rates. Beiersdorf achieved revenues of 6,285 million

    (previous year: 6,141 million). Organic growth amounted to almost 5% (previous year: 7%). EBIT declined to 796

    million (previous year: 820 million). After adjustment for special factors, EBIT amounted to 861 million (previous

    year: 814 million). The EBIT margin excluding special factors amounted to 13.7% (previous year: 13.2%).

    The Consumer business segment made successful progress thanks to the systematic implementation of Beiersdorfs

    corporate strategy, which is based on its Blue Agenda. This strategic compass aims to make Beiersdorf more com-

    petitive and enhance its economic success. Its success can be seen particularly in the performance recorded by the

    emerging markets and the launch of new, high-selling products. The tesa business segment further expanded its

    business both in the industrial markets and in the consumer business.

    At almost 5%, Beiersdorfs organic revenue growth was within the target range of 46% that was forecast for

    financial year 2014. In the Consumer business segment, the expansion of the segments impact and presence in

    the emerging markets was a particular contributing factor. At tesa, the healthy trend in the automotive and elec-

    tronics growth markets was a key growth driver. The EBIT margin increased in financial year 2014, as forecast.

    Comparison of actual and forecast business developments at Beiersdorf

    Forecast for 2014 in 2013 Annual Report Result in 2014

    Revenue growth (organic) 46% 5%

    EBIT margin (excluding special factors) slightly above prior year (13.2%) 13.7%

    These developments resulted in revenues of 9,663 million (previous year: 9,611 million) for the maxingvest

    Group. The revenue increase is therefore in line with the slight improvement in revenues that was forecast. A slight

    improvement was also forecast for earnings before interest and taxes in the 2013 Annual Report. As the maxingvest

    Groups performance depends primarily on that of its operating subsidiaries, the decline in earnings before interest

    and taxes at Tchibo and Beiersdorf had an impact on EBIT. In addition, the forecast change at the holding compa-

    ny influenced earnings before interest and taxes. At 992 million, EBIT was down 88 million on the prior-year

    figure of 1,080 million, meaning that our forecast was not met.

  • 034 GROUP MANAGEMENT REPORT

    REPORT ON OPPORTUNITIES AND RISKS

    INTEGRATED RISK AND OPPORTUNITY MANAGEMENT SYSTEM

    The maxingvest Group operates in various business fields, both nationally and internationally, in which new oppor-

    tunities are continuously arising. In addition, it is exposed to a variety of business risks, which are monitored and

    managed using corresponding systems and processes. The maxingvest Groups risk and opportunity policy aims to

    leverage opportunities, but to accept the related risks only if the expected increase in value clearly more than

    compensates for the risks.

    A key component of the maxingvest Groups risk management system consists of analysing risks by distinct

    clusters short-term operational risks, non-recurring risks and strategic risks. These risk clusters use appropriate

    forecast periods for each cluster. The forecast period for short-term operational risks and non-recurring risks is one

    year, while that for strategic risks is up to five years.

    TCHIBO OPERATES A COMPREHENSIVE OPPORTUNITY AND RISK MANAGEMENT SYSTEM

    Tchibos opportunity management system is closely aligned with its corporate strategy, which is focused on

    ensuring long-term customer loyalty by differentiating itself from national and international competitors. Regular

    ana lyses of customers and the competition enable it to react in a timely manner to the dynamic marketplace.

    Concrete market opportunities are derived from the knowledge gained and are used in the continuous planning

    processes together with the defined success factors.

    To monitor the risk situation, Tchibo uses a risk management system that identifies the key business risks and limits

    them by taking countermeasures. Uniform standards and central mechanisms for coordination ensure that risk

    management functions effectively. All key risks are periodically recorded as part of extensive risk inventories. Risks

    are broken down into the above-mentioned risk clusters to ensure their systematic capture. Within these clusters,

    a further distinction is made into logical categories. In addition, acute risks are immediately reported to corporate

    management when they arise. This enables potentially threatening risks to be closely tracked and brought under

    control.

    Up-to-date information on changes in the risk situation is incorporated in Tchibos management and planning

    systems in the course of the year, and is a component of decision-making and control processes. The integration

    of the risk inventory and planning processes enables the risk management system to be continuously enhanced and

    anchors risk awareness across the Group. In terms of communication, regular risk reports are used to inform both

    Tchibo GmbHs Management Board and its Supervisory Board of the risk situation. The effectiveness of the risk

    management system is audited by the Internal Audit unit.

  • 035

    As a retailer, Tchibo is basically subject to the risk of saturation in individual markets, which could lead to flat or

    declining sales. This risk is monitored and is counteracted by an innovative product policy, which closely monitors

    trends and sentiment in the relevant sales markets and reacts accordingly. This ensures that growth potential in any

    new, specific national and international markets is exploited.

    The constantly changing retail landscape currently dominated by growing retail concentration, increased compe-

    tition among physical retailers and the ongoing trend towards e-commerce represents challenges for Tchibo.

    Tchibo counters these risks by modernising and enhancing its physical retail presence, building up its e-commerce

    business and focussing even more strongly on cross-channel activities.

    Since the foundation of the company, the Tchibo name has become a brand that customers associate with a

    pleas urable experience, expertise, quality and trust. This image allows Tchibo to build long-term customer relation-

    ships. However, all factors that could damage the brand name represent a risk for Tchibo. This risk is effectively

    mitigated by a judicious communication policy, careful quality controls and compliance with social and environ-

    mental stand ards. Tchibos long-term brand image is dependent on its spirit of continuous innovation, together

    with its ability to identify market trends and analyse the risks and opportunities associated with launching new

    products, taking into account its target groups. There is a risk that Tchibo will lose its relevance as a brand if it

    fails to maintain this creative competitive edge. To prevent this, Tchibo is expanding its portfolio of first-class

    suppliers. This ensures quality, innovation and compliance with its corporate social responsibility standards. Tchibo

    also fosters ongoing employee development and is establishing responsive and dynamic product development

    processes.

    Specific production and warehousing locations, including their IT infrastructure, form an integral part of Tchibos

    retail system business. Operational stoppages can have a significant effect on supply chains, for which time is of

    the essence. Emergency plans, adaptive measures and specific insurance solutions are used to limit this business-

    related risk.

    OPPORTUNITY AND RISK MANAGEMENT FORMS AN INTEGRAL PART OF CORPORATE MANAGEMENT AT BEIERSDORF

    Risk management is also an integral part of central and local planning, management and control processes within

    Beiersdorf and conforms to consistent standards across the Group. Open communications, the risk inventory

    carried out at regular intervals and the planning and management system ensure that the risk situation is

    presented transparently. Risk management is coordinated at Group headquarters.

    The Internal Audit unit monitors risk management and compliance with the internal control system by means of

    systematic audits. The department is independent of the Groups operating activities, and regularly reviews its

    business processes, the systems installed and the effectiveness of the controls put in place. In addition, the external

    auditors audit the risk early warning and monitoring system. They report their audit findings to the Management

    Board, the Supervisory Board and in particular the Audit Committee of the Supervisory Board, which regularly

    focuses on these topics.

  • 036 GROUP MANAGEMENT REPORT

    Risk management is also designed to protect brand assets and leverage the associated opportunities. Beiersdorfs

    compliance with high standards of product quality and safety is the basis for consumers continued trust in its

    brands. Innovations and prudent brand management ensure consumer acceptance of products, and their appeal.

    Beiersdorf performs in-depth safety assessments, which take into account consumer feedback on earlier products,

    when developing new products. All products are subject to the strict criteria laid down in the quality management

    system. The potential created for the various brands is safeguarded and expanded by registering and managing

    intellectual property rights. Strong brands that balance innovation and continuity are the response to fierce global

    competition on price, quality and innovation. By developing and implementing the Consumer Insights process,

    Beiersdorf has laid the groundwork for identifying consumer wishes even faster and reflecting them in the products

    it develops. This also counteracts the growing retail concentration and the regional emergence of private label

    products.

    Beiersdorf is subject to procurement risk with regard to delivery reliability, the cost of raw materials and upfront

    expenditures on purchased goods and services. It counteracts these risks by continuously monitoring its markets

    and suppliers and ensuring active management of its supplier portfolio, as well as by app