max sort and print direct - royal mail · remedial work charges for max sort and print direct ......
TRANSCRIPT
1
International Business Mail and Parcels Services
Max Sort and Print DirectRate cardEffective from 2nd January 2018
2
ContentsInternational Max Sort and Parcels Print Direct overview........................................... 3
International Business Mail Letters – Max Sort............................................................... 4
International Business Mail Large Letters – Max sort................................................... 11
International Business Parcels – Max sort......................................................................... 18
International Business Parcels – Print Direct................................................................... 25
Remedial work charges for Max Sort and Print Direct.................................................. 32
Help and advice............................................................................................................................ 36
3
International Max Sort and Parcels Print Direct
International Max Sort is a customer pre-sorted service with a range of delivery options and covers Letters, Large Letters and Parcels. It requires you to pre-sort, bag and label the mail to the mail handover point in a country. Further details can be found in the relevant International Services user guide.
International Parcels Print Direct, which applies to printed matter, is where the entire mail bag is to be delivered to a single address. Further details are described in the International Business Parcels User Guide.
For more information about sending Letters or Large Letters via Max Sort and to view the user guide, please visit royalmail.com/internationalbusinessmail or for Parcels and Print Direct go to royalmail.com/internationalbusinessparcels
Pricing for International Max Sort and Print Direct
Once you have selected the options you wish to use, calculate the price using the tables on the following pages.
Follow these three easy steps to calculate your postage cost. For each pricing option:
Multiply the number of items by the price per item or price per bag, where applicable
Multiply the total weight (excluding the bag weight) by the price per kg
Add these two amounts together
Please note: A surcharge will be applied to Max Sort and Print Direct prices. The current level of surcharge can be found at royalmail.com/surcharges
Mail prepared or presented incorrectly risks being delayed, since we have to remove it from our system and carry out the necessary work to ensure it can be delivered where possible. This is known as remedial work. The effect of any remedial work is to slow down mail, which increases costs. We have to pass these costs on to customers presenting items incorrectly. These costs may include charges from overseas postal authorities, if the item is in breach of international postal regulations. Please note that some items presented incorrectly may have to be returned to the original sender.
Charges for remedial work, as set out in the remedial work section of this rate card, will be made against the original product codes. These charges are agreed as representing the increased costs to Royal Mail caused by the need to perform the remedial work. Persistent failure to adhere to our service specifications will (or may) result in the termination of the service.
4
International BusinessMail Letters – Max Sort
5
International Business Mail Letters – Max SortPlease note the minimum weight for a direct bag to a destination is 1.5kg.
EU prices
Service level Priority Economy
Product code PS5 PS6
Delivery aims 3-5 days† 10-15 days†
Country Price per item Price per kilo Price per item Price per kilo
Austria £0.435 £4.350 £0.435 £4.150
Belgium £0.440 £3.850 £0.440 £3.750
Bulgaria £0.330 £3.950 £0.330 £3.600
Croatia £0.345 £4.300 £0.345 £4.200
Cyprus £0.305 £4.150 £0.305 £3.950
Czech Republic £0.310 £3.600 £0.310 £3.500
Denmark £0.425 £5.400 £0.425 £5.200
Estonia £0.400 £4.550 £0.400 £4.450
Finland £0.450 £5.250 £0.450 £4.850
France £0.425 £3.880 £0.425 £3.680
Germany £0.430 £4.200 £0.430 £4.000
Greece £0.440 £5.800 £0.440 £5.600
Hungary £0.345 £4.100 £0.345 £3.900
Ireland £0.525 £1.020 £0.525 £0.970
† All delivery aim figures are in working days except where weeks are stated, excludes day of posting and assumes no delays in Customs. Prices exclude Surcharge and VAT. For surcharge level visit royalmail.com/surcharges. VAT is payable at standard rate for EU destinations and zero-rated for Rest of World destinations.
6
International Business Mail Letters – Max SortPlease note the minimum weight for a direct bag to a destination is 1.5kg.
EU prices continued
Service level Priority Economy
Product code PS5 PS6
Delivery aims 3-5 days† 10-15 days†
Country Price per item Price per kilo Price per item Price per kilo
Italy £0.425 £4.550 £0.425 £4.450
Latvia £0.310 £5.350 £0.310 £5.150
Lithuania £0.320 £4.000 £0.320 £3.700
Luxembourg £0.440 £4.550 £0.440 £4.350
Malta £0.300 £4.650 £0.300 £4.450
Netherlands £0.320 £3.350 £0.320 £3.250
Poland £0.335 £3.520 £0.335 £3.420
Portugal £0.435 £4.650 £0.435 £4.550
Romania £0.340 £4.650 £0.340 £4.450
Slovak Republic £0.410 £5.100 £0.410 £4.900
Slovenia £0.340 £3.900 £0.340 £3.800
Spain £0.425 £4.200 £0.425 £4.100
Sweden £0.435 £4.700 £0.435 £4.500
† All delivery aim figures are in working days except where weeks are stated, excludes day of posting and assumes no delays in Customs. Prices exclude Surcharge and VAT. For surcharge level visit royalmail.com/surcharges. VAT is payable at standard rate for EU destinations and zero-rated for Rest of World destinations.
7
International Business Mail Letters – Max SortPlease note the minimum weight for a direct bag to a destination is 1.5kg.
Rest of Europe prices
Service level Priority Economy
Product code PS5 PS6
Delivery aims 3-5 days† 10-15 days†
Country Price per item Price per kilo Price per item Price per kilo
Gibraltar £0.350 £5.500 £0.350 £5.300
Iceland £0.150 £8.500 £0.150 £8.450
Norway £0.525 £10.700 £0.525 £10.200
Russia £0.305 £4.350 £0.305 £4.150
Switzerland £0.510 £5.000 £0.510 £4.800
Turkey £0.310 £3.950 £0.310 £3.750
Rest of Europe £0.195 £5.200 £0.195 £5.100
† All delivery aim figures are in working days except where weeks are stated, excludes day of posting and assumes no delays in Customs. Prices exclude Surcharge and VAT. For surcharge level visit royalmail.com/surcharges. VAT is payable at standard rate for EU destinations and zero-rated for Rest of World destinations.
8
International Business Mail Letters – Max SortPlease note the minimum weight for a direct bag to a destination is 1.5kg.
Rest of World prices
Service level Priority Standard Economy
Product code PS5 PSA PS6
Delivery aims 5-7 days† 14-21 days† 6-12 weeks
Country Price per item Price per kilo Price per item Price per kilo Price per item Price per kilo
North America
USA £0.415 £4.400 £0.415 £4.350 £0.415 £4.300
Rest of North America £0.430 £4.550 £0.430 £4.350 £0.430 £4.250
Middle East
Israel £0.440 £5.050 £0.440 £4.850 £0.440 £4.700
Saudi Arabia £0.350 £3.800 £0.350 £3.700 £0.350 £3.600
UAE £0.295 £4.000 £0.295 £3.800 £0.295 £3.600
Rest of Middle East £0.110 £6.900 £0.110 £6.700 £0.110 £6.600
Far East & Australasia
Australia £0.440 £6.850 £0.440 £6.650 £0.440 £4.650
China £0.320 £5.000 £0.320 £4.700 £0.320 £4.500
Hong Kong £0.310 £3.420 £0.310 £3.270 £0.310 £3.170
Japan £0.440 £4.650 £0.440 £4.450 £0.440 £4.250
Malaysia £0.310 £3.900 £0.310 £3.700 £0.310 £3.600
† All delivery aim figures are in working days except where weeks are stated, excludes day of posting and assumes no delays in Customs. Prices exclude Surcharge and VAT. For surcharge level visit royalmail.com/surcharges. VAT is payable at standard rate for EU destinations and zero-rated for Rest of World destinations.
9
International Business Mail Letters – Max SortPlease note the minimum weight for a direct bag to a destination is 1.5kg.
Rest of World prices continued
Service level Priority Standard Economy
Product code PS5 PSA PS6
Delivery aims 5-7 days† 14-21 days† 6-12 weeks
Country Price per item Price per kilo Price per item Price per kilo Price per item Price per kilo
Far East & Australasia continued
New Zealand £0.350 £7.250 £0.350 £6.750 £0.350 £4.750
Singapore £0.290 £3.750 £0.290 £3.550 £0.290 £3.450
South Korea £0.295 £3.900 £0.295 £3.700 £0.295 £3.500
Taiwan £0.300 £4.250 £0.300 £4.050 £0.300 £3.850
Rest of Far East & Australasia £0.150 £5.600 £0.150 £5.400 £0.150 £5.300
Central & South America
Argentina £0.000 £8.210 £0.000 £8.010 N/A N/A
Brazil £0.295 £5.000 £0.295 £4.900 £0.295 £4.700
Mexico £0.300 £4.200 £0.300 £4.000 £0.300 £3.800
Rest of Central & South America £0.110 £7.800 £0.110 £7.600 £0.110 £7.300
Africa & Asia
India £0.000 £7.600 N/A N/A N/A N/A
Kenya £0.000 £7.750 £0.000 £7.550 £0.000 £7.350
† All delivery aim figures are in working days except where weeks are stated, excludes day of posting and assumes no delays in Customs. Prices exclude Surcharge and VAT. For surcharge level visit royalmail.com/surcharges. VAT is payable at standard rate for EU destinations and zero-rated for Rest of World destinations.
10
International Business Mail Letters – Max SortPlease note the minimum weight for a direct bag to a destination is 1.5kg.
Rest of World prices continued
Service level Priority Standard Economy
Product code PS5 PSA PS6
Delivery aims 5-7 days† 14-21 days† 6-12 weeks
Country Price per item Price per kilo Price per item Price per kilo Price per item Price per kilo
Africa & Asia continued
Nigeria £0.000 £7.900 £0.000 £7.700 £0.000 £7.500
Pakistan £0.000 £7.900 £0.000 £7.700 N/A N/A
South Africa £0.295 £4.100 £0.295 £4.000 £0.295 £3.800
Rest of Africa & Asia £0.000 £7.900 £0.000 £7.700 £0.000 £7.600
† All delivery aim figures are in working days except where weeks are stated, excludes day of posting and assumes no delays in Customs. Prices exclude Surcharge and VAT. For surcharge level visit royalmail.com/surcharges. VAT is payable at standard rate for EU destinations and zero-rated for Rest of World destinations.
11
International Business Mail Large Letters – Max Sort
12
International Business Mail Large Letters – Max SortPlease note the minimum weight for a direct bag to a destination is 1.5kg.
EU prices
Service level Priority Economy
Product code PS7 PS8
Delivery aims 3-5 days† 10-15 days†
Country Price per item Price per kilo Price per item Price per kilo
Austria £1.070 £0.950 £1.070 £0.850
Belgium £0.535 £3.800 £0.535 £3.700
Bulgaria £0.330 £3.950 £0.330 £3.600
Croatia £0.380 £4.150 £0.380 £4.050
Cyprus £0.340 £4.000 £0.340 £3.800
Czech Republic £0.350 £3.300 £0.350 £3.200
Denmark £1.355 £5.150 £1.355 £4.950
Estonia £0.450 £4.350 £0.450 £4.250
Finland £0.500 £5.150 £0.500 £4.750
France £0.750 £3.250 £0.750 £3.050
Germany £0.450 £3.800 £0.450 £3.700
Greece £0.575 £4.600 £0.575 £4.400
Hungary £0.380 £3.700 £0.380 £3.500
Ireland £0.830 £3.350 £0.830 £3.300
† All delivery aim figures are in working days except where weeks are stated, excludes day of posting and assumes no delays in Customs. Prices exclude Surcharge and VAT. For surcharge level visit royalmail.com/surcharges. VAT is payable at standard rate for EU destinations and zero-rated for Rest of World destinations.
13
Please note the minimum weight for a direct bag to a destination is 1.5kg.
EU prices continued
Service level Priority Economy
Product code PS7 PS8
Delivery aims 3-5 days† 10-15 days†
Country Price per item Price per kilo Price per item Price per kilo
Italy £0.560 £4.300 £0.560 £4.100
Latvia £0.370 £4.900 £0.370 £4.700
Lithuania £0.370 £3.500 £0.370 £3.400
Luxembourg £0.480 £4.150 £0.480 £3.950
Malta £0.350 £4.350 £0.350 £4.150
Netherlands £0.400 £3.500 £0.400 £3.400
Poland £0.375 £3.300 £0.375 £3.200
Portugal £0.475 £4.450 £0.475 £4.350
Romania £0.400 £4.050 £0.400 £3.850
Slovak Republic £0.450 £4.700 £0.450 £4.500
Slovenia £0.380 £3.650 £0.380 £3.600
Spain £0.470 £4.050 £0.470 £3.950
Sweden £0.690 £4.200 £0.690 £4.000
International Business Mail Large Letters – Max Sort
† All delivery aim figures are in working days except where weeks are stated, excludes day of posting and assumes no delays in Customs. Prices exclude Surcharge and VAT. For surcharge level visit royalmail.com/surcharges. VAT is payable at standard rate for EU destinations and zero-rated for Rest of World destinations.
14
Please note the minimum weight for a direct bag to a destination is 1.5kg.
Rest of Europe prices
Service level Priority Economy
Product code PS7 PS8
Delivery aims 3-5 days† 10-15 days†
Country Price per item Price per kilo Price per item Price per kilo
Gibraltar £0.500 £4.900 £0.500 £4.700
Iceland £0.225 £8.500 £0.225 £8.450
Norway £1.150 £5.400 £1.150 £4.900
Russia £0.350 £4.000 £0.350 £3.800
Switzerland £0.700 £4.200 £0.700 £4.000
Turkey £0.360 £3.650 £0.360 £3.450
Rest of Europe £0.210 £5.000 £0.210 £4.900
International Business Mail Large Letters – Max Sort
† All delivery aim figures are in working days except where weeks are stated, excludes day of posting and assumes no delays in Customs. Prices exclude Surcharge and VAT. For surcharge level visit royalmail.com/surcharges. VAT is payable at standard rate for EU destinations and zero-rated for Rest of World destinations.
15
Please note the minimum weight for a direct bag to a destination is 1.5kg.
Rest of World prices
Service level Priority Standard Economy
Product code PS7 PSB PS8
Delivery aims 5-7 days† 14-21 days† 6-12 weeks
Country Price per item Price per kilo Price per item Price per kilo Price per item Price per kilo
North America
USA £0.450 £4.300 £0.450 £4.250 £0.450 £4.200
Rest of North America £0.430 £4.550 £0.430 £4.350 £0.430 £4.250
Middle East
Israel £0.490 £4.800 £0.490 £4.600 £0.490 £4.450
Saudi Arabia £0.430 £3.600 £0.430 £3.500 £0.430 £3.400
UAE £0.340 £3.650 £0.340 £3.450 £0.340 £3.250
Rest of Middle East £0.120 £6.700 £0.120 £6.600 £0.120 £6.500
Far East & Australasia
Australia £0.500 £6.500 £0.500 £6.300 £0.500 £4.300
China £0.350 £4.800 £0.350 £4.500 £0.350 £4.300
Hong Kong £0.310 £3.420 £0.310 £3.270 £0.310 £3.170
Japan £0.490 £4.400 £0.490 £4.300 £0.490 £4.200
Malaysia £0.360 £3.500 £0.360 £3.400 £0.360 £3.300
International Business Mail Large Letters – Max Sort
† All delivery aim figures are in working days except where weeks are stated, excludes day of posting and assumes no delays in Customs. Prices exclude Surcharge and VAT. For surcharge level visit royalmail.com/surcharges. VAT is payable at standard rate for EU destinations and zero-rated for Rest of World destinations.
16
Please note the minimum weight for a direct bag to a destination is 1.5kg.
Rest of World prices continued
Service level Priority Standard Economy
Product code PS7 PSB PS8
Delivery aims 5-7 days† 14-21 days† 6-12 weeks
Country Price per item Price per kilo Price per item Price per kilo Price per item Price per kilo
Far East & Australasia continued
New Zealand £0.350 £7.250 £0.350 £6.750 £0.350 £4.750
Singapore £0.340 £3.300 £0.340 £3.200 £0.340 £3.150
South Korea £0.345 £3.500 £0.345 £3.300 £0.345 £3.200
Taiwan £0.350 £4.000 £0.350 £3.800 £0.350 £3.600
Rest of Far East & Australasia £0.170 £5.550 £0.170 £5.450 £0.170 £5.350
Central & South America
Argentina £0.000 £8.210 £0.000 £8.010 N/A N/A
Brazil £0.295 £5.000 £0.295 £4.900 £0.295 £4.700
Mexico £0.350 £4.050 £0.350 £3.850 £0.350 £3.650
Rest of Central & South America £0.110 £7.600 £0.110 £7.500 £0.110 £7.200
Africa & Asia
India £0.000 £7.600 N/A N/A N/A N/A
Kenya £0.000 £7.750 £0.000 £7.550 £0.000 £7.350
International Business Mail Large Letters – Max Sort
† All delivery aim figures are in working days except where weeks are stated, excludes day of posting and assumes no delays in Customs. Prices exclude Surcharge and VAT. For surcharge level visit royalmail.com/surcharges. VAT is payable at standard rate for EU destinations and zero-rated for Rest of World destinations.
17
Please note the minimum weight for a direct bag to a destination is 1.5kg.
Rest of World prices continued
Service level Priority Standard Economy
Product code PS7 PSB PS8
Delivery aims 5-7 days† 14-21 days† 6-12 weeks
Country Price per item Price per kilo Price per item Price per kilo Price per item Price per kilo
Africa & Asia continued
Nigeria £0.000 £7.900 £0.000 £7.700 £0.000 £7.500
Pakistan £0.000 £7.900 £0.000 £7.700 N/A N/a
South Africa £0.345 £3.900 £0.345 £3.800 £0.345 £3.600
Rest of Africa & Asia £0.000 £7.700 £0.000 £7.600 £0.000 £7.500
International Business Mail Large Letters – Max Sort
† All delivery aim figures are in working days except where weeks are stated, excludes day of posting and assumes no delays in Customs. Prices exclude Surcharge and VAT. For surcharge level visit royalmail.com/surcharges. VAT is payable at standard rate for EU destinations and zero-rated for Rest of World destinations.
18
International Business Parcels – Max Sort
19
International Business Parcels – Max SortPlease note the minimum weight for a direct bag to a destination is 1.5kg.
EU prices
Service level Priority Economy
Product code PS9 PS0
Delivery aims 3-5 days† 10-15 days†
Country Price per item Price per kilo Price per item Price per kilo
Austria £1.900 £0.950 £1.900 £0.850
Belgium £0.925 £2.700 £0.925 £2.600
Bulgaria £0.650 £3.150 £0.650 £2.800
Croatia £0.825 £3.350 £0.825 £3.250
Cyprus £0.650 £3.250 £0.650 £3.050
Czech Republic £0.680 £2.750 £0.680 £2.650
Denmark £2.075 £2.200 £2.075 £2.000
Estonia £0.850 £3.400 £0.850 £3.300
Finland £0.925 £3.800 £0.925 £3.400
France £1.360 £1.400 £1.360 £1.200
Germany £0.900 £2.700 £0.900 £2.600
Greece £0.925 £3.350 £0.925 £3.150
Hungary £0.750 £3.050 £0.750 £2.850
Ireland £1.570 £3.600 £1.570 £3.550
† All delivery aim figures are in working days except where weeks are stated, excludes day of posting and assumes no delays in Customs. Prices exclude Surcharge and VAT. For surcharge level visit royalmail.com/surcharges. VAT is payable at standard rate for EU destinations and zero-rated for Rest of World destinations.
20
Please note the minimum weight for a direct bag to a destination is 1.5kg.
EU prices continued
Service level Priority Economy
Product code PS9 PS0
Delivery aims 3-5 days† 10-15 days†
Country Price per item Price per kilo Price per item Price per kilo
Italy £0.925 £3.850 £0.925 £3.650
Latvia £0.625 £4.400 £0.625 £4.200
Lithuania £0.650 £2.900 £0.650 £2.800
Luxembourg £0.925 £3.200 £0.925 £3.000
Malta £0.650 £3.900 £0.650 £3.700
Netherlands £0.925 £3.300 £0.925 £3.200
Poland £0.780 £2.650 £0.780 £2.550
Portugal £0.925 £3.450 £0.925 £3.350
Romania £0.675 £3.900 £0.675 £3.700
Slovak Republic £0.775 £4.050 £0.775 £3.850
Slovenia £0.775 £2.950 £0.775 £2.900
Spain £0.925 £3.000 £0.925 £2.900
Sweden £1.425 £2.450 £1.425 £2.250
International Business Parcels – Max Sort
† All delivery aim figures are in working days except where weeks are stated, excludes day of posting and assumes no delays in Customs. Prices exclude Surcharge and VAT. For surcharge level visit royalmail.com/surcharges. VAT is payable at standard rate for EU destinations and zero-rated for Rest of World destinations.
21
Please note the minimum weight for a direct bag to a destination is 1.5kg.
Rest of Europe prices
Service level Priority Economy
Product code PS9 PS0
Delivery aims 3-5 days† 10-15 days†
Country Price per item Price per kilo Price per item Price per kilo
Gibraltar £0.700 £4.100 £0.700 £3.900
Iceland £0.700 £8.500 £0.700 £8.450
Norway £2.500 £3.800 £2.500 £3.300
Russia £0.650 £3.300 £0.650 £3.100
Switzerland £1.200 £4.300 £1.200 £4.100
Turkey £0.720 £2.950 £0.720 £2.750
Rest of Europe £0.225 £4.900 £0.225 £4.700
International Business Parcels – Max Sort
† All delivery aim figures are in working days except where weeks are stated, excludes day of posting and assumes no delays in Customs. Prices exclude Surcharge and VAT. For surcharge level visit royalmail.com/surcharges. VAT is payable at standard rate for EU destinations and zero-rated for Rest of World destinations.
22
Please note the minimum weight for a direct bag to a destination is 1.5kg.
Rest of World prices
Service level Priority Standard Economy
Product code PS9 PSC PS0
Delivery aims 5-7 days† 14-21 days† 6-12 weeks
Country Price per item Price per kilo Price per item Price per kilo Price per item Price per kilo
North America
USA £0.925 £3.200 £0.925 £3.150 £0.925 £3.100
Rest of North America £0.925 £3.400 £0.925 £3.300 £0.925 £3.200
Middle East
Israel £0.925 £3.850 £0.925 £3.650 £0.925 £3.500
Saudi Arabia £0.775 £3.250 £0.775 £3.150 £0.775 £3.050
UAE £0.675 £3.200 £0.675 £3.000 £0.675 £2.800
Rest of Middle East £0.200 £6.400 £0.200 £6.300 £0.200 £6.200
Far East & Australasia
Australia £0.925 £5.850 £0.925 £5.650 £0.925 £3.650
China £0.650 £3.700 £0.650 £3.400 £0.650 £3.200
Hong Kong £0.625 £2.550 £0.625 £2.400 £0.625 £2.300
Japan £0.925 £3.550 £0.925 £3.450 £0.925 £3.350
Malaysia £0.650 £3.200 £0.650 £3.100 £0.650 £3.000
International Business Parcels – Max Sort
† All delivery aim figures are in working days except where weeks are stated, excludes day of posting and assumes no delays in Customs. Prices exclude Surcharge and VAT. For surcharge level visit royalmail.com/surcharges. VAT is payable at standard rate for EU destinations and zero-rated for Rest of World destinations.
23
Please note the minimum weight for a direct bag to a destination is 1.5kg.
Rest of World prices continued
Service level Priority Standard Economy
Product code PS9 PSC PS0
Delivery aims 5-7 days† 14-21 days† 6-12 weeks
Country Price per item Price per kilo Price per item Price per kilo Price per item Price per kilo
Far East & Australasia continued
New Zealand £0.350 £7.250 £0.350 £6.750 £0.350 £4.750
Singapore £0.650 £2.850 £0.650 £2.650 £0.650 £2.600
South Korea £0.650 £2.950 £0.650 £2.750 £0.650 £2.650
Taiwan £0.650 £3.150 £0.650 £2.950 £0.650 £2.750
Rest of Far East & Australasia £0.240 £5.500 £0.240 £5.400 £0.240 £5.300
Central & South America
Argentina £0.000 £8.210 £0.000 £8.010 N/A N/A
Brazil £0.650 £3.950 £0.650 £3.850 £0.650 £3.650
Mexico £0.625 £3.600 £0.625 £3.400 £0.625 £3.200
Rest of Central & South America £0.150 £7.550 £0.150 £7.450 £0.150 £7.350
Africa & Asia
India £0.000 £7.600 N/A N/A N/A N/A
Kenya £0.000 £7.750 £0.000 £7.550 £0.000 £7.350
International Business Parcels – Max Sort
† All delivery aim figures are in working days except where weeks are stated, excludes day of posting and assumes no delays in Customs. Prices exclude Surcharge and VAT. For surcharge level visit royalmail.com/surcharges. VAT is payable at standard rate for EU destinations and zero-rated for Rest of World destinations.
24
Please note the minimum weight for a direct bag to a destination is 1.5kg.
Rest of World prices continued
Service level Priority Standard Economy
Product code PS9 PSC PS0
Delivery aims 5-7 days† 14-21 days† 6-12 weeks
Country Price per item Price per kilo Price per item Price per kilo Price per item Price per kilo
Africa & Asia continued
Nigeria £0.000 £7.900 £0.000 £7.700 £0.000 £7.500
Pakistan £0.000 £7.900 £0.000 £7.700 N/A N/A
South Africa £0.650 £3.250 £0.650 £3.150 £0.650 £2.950
Rest of Africa & Asia £0.000 £7.650 £0.000 £7.550 £0.000 £7.450
International Business Parcels – Max Sort
† All delivery aim figures are in working days except where weeks are stated, excludes day of posting and assumes no delays in Customs. Prices exclude Surcharge and VAT. For surcharge level visit royalmail.com/surcharges. VAT is payable at standard rate for EU destinations and zero-rated for Rest of World destinations.
25
International Business Parcels – Print Direct
26
International Business Parcels – Print Direct
Service level Priority Economy
Product code MB1 MB3
Delivery aims 3-5 days† 10-15 days†
Bag weight Under 5kg Over 5kg Under 5kg Over 5kg
Country Price per kilo Price per kilo Price per kilo Price per kilo
Austria £1.670 £2.650 £1.410 £2.400
Belgium £0.980 £1.980 £0.930 £1.930
Bulgaria £2.090 £3.060 £1.420 £2.320
Croatia £2.290 £3.290 £1.640 £2.540
Cyprus £2.020 £3.030 £1.960 £2.980
Czech Republic £2.900 £3.850 £1.580 £2.510
Denmark £1.500 £2.510 £1.260 £2.240
Estonia £2.180 £3.160 £1.740 £2.960
Finland £1.850 £2.850 £1.340 £2.330
France £1.030 £2.040 £1.010 £1.990
Print Direct (previously known as M-bags) can only be used to send printed matter (e.g. newspapers, periodicals, books, etc.) to the same address. There are some exceptions – see the International Business Parcels User Guide for more information.
Please note:
Print Direct bags weighing less than 5kg will be charged at £5.110 per bag plus the under 5kg price per kilo.
Print Direct bags weighing at least 5kg will be charged at the ‘Over 5kg Price per kilo’ only.
There is a minimum bag weight of 1.5kg
EU prices
† All delivery aim figures are in working days except where weeks are stated, excludes day of posting and assumes no delays in Customs. Prices exclude Surcharge and VAT. For surcharge level visit royalmail.com/surcharges. VAT is payable at standard rate for EU destinations and zero-rated for Rest of World destinations.
27
EU prices continued
Service level Priority Economy
Product code MB1 MB3
Delivery aims 3-5 days† 10-15 days†
Bag weight Under 5kg Over 5kg Under 5kg Over 5kg
Country Price per kilo Price per kilo Price per kilo Price per kilo
Germany £1.150 £2.080 £1.100 £2.030
Greece £1.600 £2.560 £1.410 £2.400
Hungary £1.400 £2.330 £1.270 £2.130
Ireland £1.150 £2.130 £1.100 £2.080
Italy £1.410 £2.400 £1.180 £2.190
Latvia £2.230 £3.220 £1.680 £2.680
Lithuania £2.230 £3.240 £1.630 £2.600
Luxembourg £1.440 £2.400 £1.380 £2.350
Malta £2.600 £3.600 £2.180 £3.140
Netherlands £1.020 £1.940 £0.930 £1.850
Poland £1.550 £2.530 £1.290 £2.270
Portugal £1.580 £2.590 £1.290 £2.260
Romania £2.230 £3.250 £1.840 £2.820
Slovak Republic £1.870 £2.880 £1.690 £2.680
Slovenia £2.970 £3.920 £1.580 £2.560
Spain £1.520 £2.470 £1.110 £2.010
Sweden £1.830 £2.850 £1.410 £2.400
International Business Parcels – Print Direct
† All delivery aim figures are in working days except where weeks are stated, excludes day of posting and assumes no delays in Customs. Prices exclude Surcharge and VAT. For surcharge level visit royalmail.com/surcharges. VAT is payable at standard rate for EU destinations and zero-rated for Rest of World destinations.
28
International Business Parcels – Print Direct
Service level Priority Economy
Product code MB1 MB3
Delivery aims 3-5 days† 10-15 days†
Bag weight Under 5kg Over 5kg Under 5kg Over 5kg
Country Price per kilo Price per kilo Price per kilo Price per kilo
Gibraltar £3.270 £4.260 £1.570 £2.570
Iceland £2.120 £3.120 £1.920 £2.920
Norway £1.270 £2.040 £1.120 £1.980
Russia £2.900 £3.850 £1.580 £2.510
Switzerland £1.230 £2.240 £1.200 £2.160
Turkey £1.850 £2.770 £1.650 £2.620
Rest of Europe £2.900 £3.850 £1.580 £2.510
Please note:
Print Direct bags weighing less than 5kg will be charged at £5.110 per bag plus the under 5kg price per kilo.
Print Direct bags weighing at least 5kg will be charged at the ‘Over 5kg Price per kilo’ only.
There is a minimum bag weight of 1.5kg.
Rest of Europe prices
† All delivery aim figures are in working days except where weeks are stated, excludes day of posting and assumes no delays in Customs. Prices exclude Surcharge and VAT. For surcharge level visit royalmail.com/surcharges. VAT is payable at standard rate for EU destinations and zero-rated for Rest of World destinations.
29
Service level Priority Standard Economy
Product code MB1 MB2 MB3
Delivery aims 5-7 days† 14-21 days† 6-12 weeks
Bag weight Under 5kg Over 5kg Under 5kg Over 5kg Under 5kg Over 5kg
Country Price per kilo Price per kilo Price per kilo Price per kilo Price per kilo Price per kilo
North America
USA £1.920 £2.930 £1.580 £2.570 £1.530 £2.530
Rest of North America £1.810 £2.810 £1.730 £2.720 £1.680 £2.670
Middle East
Israel £2.010 £2.990 £1.720 £2.700 £1.540 £2.450
Saudi Arabia £2.030 £3.060 £1.720 £2.700 £1.640 £2.660
UAE £1.670 £2.690 £1.630 £2.600 £1.470 £2.460
Rest of Middle East £1.670 £2.660 £1.610 £2.600 £1.550 £2.550
Far East & Australasia
Australia £5.090 £6.090 £4.400 £5.360 £1.750 £2.760
China £1.690 £2.630 £1.640 £2.570 £1.590 £2.510
Hong Kong £1.670 £2.690 £1.320 £2.290 £1.290 £2.280
International Business Parcels – Print DirectPlease note:
Print Direct bags weighing less than 5kg will be charged at £5.110 per bag plus the under 5kg price per kilo.
Print Direct bags weighing at least 5kg will be charged at the ‘Over 5kg Price per kilo’ only.
There is a minimum bag weight of 1.5kg.
Rest of World prices
† All delivery aim figures are in working days except where weeks are stated, excludes day of posting and assumes no delays in Customs. Prices exclude Surcharge and VAT. For surcharge level visit royalmail.com/surcharges. VAT is payable at standard rate for EU destinations and zero-rated for Rest of World destinations.
30
Service level Priority Standard Economy
Product code MB1 MB2 MB3
Delivery aims 5-7 days† 14-21 days† 6-12 weeks
Bag weight Under 5kg Over 5kg Under 5kg Over 5kg Under 5kg Over 5kg
Country Price per kilo Price per kilo Price per kilo Price per kilo Price per kilo Price per kilo
Far East & Australasia continued
Japan £2.510 £3.550 £2.160 £3.140 £1.570 £2.570
Malaysia £1.490 £2.460 £1.290 £2.250 £1.260 £2.240
New Zealand £5.770 £6.770 £4.080 £4.920 £1.880 £2.860
Singapore £1.570 £2.490 £1.540 £2.440 £1.400 £2.290
South Korea £2.420 £3.360 £2.240 £3.150 £1.560 £2.500
Taiwan £2.680 £3.720 £2.430 £3.410 £1.720 £2.710
Rest of Far East & Australasia £2.890 £3.900 £2.460 £3.460 £1.940 £2.940
Central & South America
Argentina £2.550 £3.490 £2.010 £2.910 N/A N/A
Brazil £2.390 £3.330 £1.950 £2.930 £1.610 £2.590
Falkland Islands £8.720 £9.530 £7.690 £8.560 £1.250 £2.190
Mexico £2.280 £3.280 £2.230 £3.210 £1.480 £2.450
Rest of Central & South America £2.580 £3.490 £2.100 £3.020 £1.640 £2.560
International Business Parcels – Print DirectRest of World prices continued
† All delivery aim figures are in working days except where weeks are stated, excludes day of posting and assumes no delays in Customs. Prices exclude Surcharge and VAT. For surcharge level visit royalmail.com/surcharges. VAT is payable at standard rate for EU destinations and zero-rated for Rest of World destinations.
31
International Business Parcels – Print DirectRest of World prices continued
Service level Priority Standard Economy
Product code MB1 MB2 MB3
Delivery aims 5-7 days† 14-21 days† 6-12 weeks
Bag weight Under 5kg Over 5kg Under 5kg Over 5kg Under 5kg Over 5kg
Country Price per kilo Price per kilo Price per kilo Price per kilo Price per kilo Price per kilo
Africa & Asia
India £1.490 £2.460 N/A N/A N/A N/A
Kenya £2.510 £3.460 £2.440 £3.380 £1.700 £2.690
Nigeria £2.590 £3.590 £2.510 £3.500 £1.750 £2.760
Pakistan £2.590 £3.570 £2.510 £3.500 N/A N/A
South Africa £2.280 £3.220 £2.180 £3.170 £1.640 £2.620
Rest of Africa & Asia £2.500 £3.450 £2.440 £3.390 £1.660 £2.610
† All delivery aim figures are in working days except where weeks are stated, excludes day of posting and assumes no delays in Customs. Prices exclude Surcharge and VAT. For surcharge level visit royalmail.com/surcharges. VAT is payable at standard rate for EU destinations and zero-rated for Rest of World destinations.
32
Remedial work charges for Max Sort and Print Direct
33
Remedial work charges for Max Sort and Print DirectMail prepared or presented incorrectly risks being delayed, since we have to remove it from our system and carry out the necessary work to ensure it can be delivered where possible. This is known as remedial work. The effect of any remedial work is to slow down mail, which increases costs.
We have to pass these costs on to customers presenting items incorrectly. These costs may include charges from overseas postal authorities, if the item is in breach of international postal regulations. Please note that some items presented incorrectly may have to be returned to the original sender.
Charges for remedial work, as set out in the table below, will be made against the original product codes. These charges are agreed as representing the increased costs to Royal Mail caused by the need to perform the remedial work. Please note that all remedial work will incur VAT at standard rates.
Please note Solution Charge
Incorrect bag
Poster authorises Royal Mail to perform rework £0.50 per bag plus £26.39 rework fee
Poster requests Royal Mail to return mail £0.22 per kg plus £26.39 rework fee
Poster to collect mail from Royal Mail £0.16 per kg plus £26.39 rework fee
Overweight bag (above 11kg)
Poster authorises Royal Mail to perform rework £1 per bag plus £26.39 rework fee
Poster requests Royal Mail to return mail £0.22 per kg plus £26.39 rework fee
Poster to collect mail from Royal Mail £0.16 per kg plus £26.39 rework fee
Underweight Max Sort/Print Direct bag (below 1.5kg)
Any underweight bag will automatically incur the charge and will be forwarded for processing
£26.39
34
Remedial work charges for Max Sort and Print Direct
Please note Solution Charge
Indicia missing or incorrect
Poster authorises Royal Mail to apply the correct indicia
£0.02 per machinable item plus £26.39 rework fee
£0.08 per non-machinable item plus £26.39 rework fee
Poster requests Royal Mail to return mail £0.22 per kg plus £26.39 rework fee
Poster to collect mail from Royal Mail £0.16 per kg plus £26.39 rework fee
Incorrect label on bag or bag incorrectly sealed or incorrect bag tie used (all bags to be sealed round the neck with a black tamper proof bag tie, stock item: IDC01)
Poster authorises Royal Mail to perform rework £0.50 per bag/container plus £26.39 rework fee
Poster requests Royal Mail to return mail £0.22 per kg plus £26.39 rework fee
Poster to collect mail from Royal Mail £0.16 per kg plus £26.39 rework fee
Oversized items (seeformat dimensions asdetailed in the user guide)
Poster requests Royal Mail to return mail £0.22 per kg plus £26.39 rework fee
Poster to collect mail from Royal Mail £0.16 per kg plus £26.39 rework fee
Sales Order incorrectly completed e.g. Understated items or weight
Poster authorises Royal Mail to amend Posting Cheque/Sales Order £2 per line (minimum charge of £26.39 per page)
Poster requests Royal Mail to return mail £0.22 per kg plus £26.39 rework fee
Poster to collect mail from Royal Mail £0.16 per kg plus £26.39 rework fee
Poster authorises Royal Mail to process mail at International Mixed Mail Premium Unsorted Rates
International Mixed Mail Premium Unsorted rates plus £26.39 rework fee
35
Remedial work charges for Max Sort and Print Direct
Please note Solution Charge
Changing collection arrangements without 48 hours’ notice
Cancellation of a booked collection without notifying Royal Mail
N/A £50
N/A £100
Items not conforming to internationalpostal regulationse.g. Mail displaying a non-UK return address
If noticed within the UK we will offer you the following options:
Poster requests Royal Mail to return mail £0.22 per kg plus £26.39 rework fee
Poster to collect mail from Royal Mail £0.16 per kg plus £26.39 rework fee
Advise you of the cost of remedying the error and forwarding the items Charge will be advised at the time
Where errors are identified by the receiving overseas postal administration Royal Mail will contact the poster and advise of any remedial charges. E.g. For countries where ‘Goods’ must be posted as Parcels but are sorted as Letters or Large Letters it is likely that all items will incur Parcel format delivery costs.
Charge will be advised at the time
All other errors
Poster authorises Royal Mail to perform reworkMail will be charged at the current International Mixed Mail Premium Unsorted rate applicable to its destination and format plus £0.01 per item and a £26.39 rework fee
Poster requests Royal Mail to return mail £0.22 per kg plus £26.39 rework fee
Poster to collect mail from Royal Mail £0.16 per kg plus £26.39 rework fee
36
Help and advice ??
?
?
?
37
Help & advice
If you have any questions about these services, please contact either your account manager or the Royal Mail Sales Centre on 08457 950 950. Calls charged at local rate. Although correct at the date this booklet went to print, from time to time services may be added to, changed or withdrawn.
For up to date information please also visit royalmail.com/internationalbusinessparcels and royalmail.com/internationalbusinessmail
You may also be interested in:
Our International Business Tracked or Signed services if your items are important or of value. Please visit royalmail.com/internationalbusinessparcels
Our International Business Parcels Returns service makes it easier for your customers to return unwanted goods to you from abroad. Please visit royalmail.com/internationalbusinessparcelsreturns
Royal Mail and the cruciform are trade marks of Royal Mail Group Ltd. Royal Mail December 2017 Rate Card © Royal Mail Group Ltd 2017. All rights reserved. Royal Mail Group Ltd, registered in England and Wales, number 4138203, registered office: 100 Victoria Embankment, London, EC4Y 0HQ.