maternity services - holy cross hospital
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Expert Care for Mothers and Babies
Holy Cross Health delivers what mothers and babies need most: sophisticated and compassionate maternity care. Our team of specially trained maternity experts is focused on helping you every step of the way. Our comprehensive services begin at the start of your pregnancy with prenatal education, and continue through labor, birth and beyond.
Each year, more than 10,000 babies are born at Holy Cross Hospital and Holy Cross Germantown Hospital. Holy Cross Hospital delivers more babies and cares for more newborns with complex medical issues than any other hospital in Maryland or the District of Columbia. That same quality of maternity services is found at Holy Cross Germantown Hospital, expanding access to the outstanding maternity commitment, skill and expertise for which Holy Cross Hospital is known.
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Holy Cross Hospital1500 Forest Glen Road Silver Spring, MD 20910301-754-7000
One of the largest hospitals in Maryland, Holy Cross Hospital has a more than
50-year history of serving the community, and offers patients all private rooms.
Comprehensive Maternity Care Available at Two Hospitals
Holy Cross Germantown Hospital19801 Observation Drive Germantown, MD 20876301-557-6000
Conveniently located off I-270, Holy Cross Germantown Hospital offers
upcounty residents high-quality care, the latest technology and private rooms.
For more information, visit HolyCrossHealth.org
Table of Contents
4 Preparing for Birth
6 Information for Your Stay
7 Safety and Security
8 Special Care for High-Risk Women and Newborns
10 Comprehensive Services Before and After Childbirth
11 Your Newborn Checklist
12 Childbirth and Parenting Education
13 Tips for Early Breast-feeding Success
14 Visitor Guidelines
15 Be Prepared Before, During and After Childbirth
16 Important Phone Numbers
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Preparing for Birth
What to Do During Pregnancy
PreregisterTwo months in advance of your expected due date, you should preregister for your baby’s birth. You can preregister
online for Holy Cross Hospital or Holy Cross Germantown Hospital at HolyCrossHealth.org, or by phone at 301-754-8300.
Preregistering will save you precious time when you are in labor.
More than 150 obstetricians are credentialed to deliver your baby at Holy Cross Hospital or Holy Cross Germantown
Hospital, and certified nurse midwives deliver at Holy Cross Germantown Hospital. To find a provider, please visit
HolyCrossHealth.org or call 301-754-8800.
Find a PediatricianChoose a pediatrician to care for your baby at least one month prior to your due date, and confirm that the pediatrician
will care for newborns. Bring with you to the hospital the name and phone number of your pediatrician and he or she will
be notified once your baby is born. To find a pediatrician, visit HolyCrossHealth.org or call 301-754-8800. If you do not
select a pediatrician, one will be assigned to you.
Plan for Your LaborCheck with your provider to find out when and how you should notify him or her when labor begins.
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Essentials• Photo Identification
• Insurance card
• Robe
• Slippers
• Six to eight pairs of maternity or loose panties
• Toiletries such as a toothbrush, toothpaste, soap,
washcloth, shampoo, brush
• Loose clothes for mom to wear home
• Clothes and a receiving blanket for baby to wear home
• Car seat — You are responsible for using a car seat that
is appropriate for the age and size of your newborn
to transport your baby home from the hospital. It is
recommended that you have the car seat or base installed
by a certified technician about one month prior to your
due date, and that you understand how to use the car
seat properly.
• The name of the pediatrician you have chosen to care for
your baby. We will notify him or her once your baby is
born.
Optional• Nursing gowns
• Nursing bras
• Hairdryer (may be used in the maternity suites)
• Camera
What the Hospital Provides During Your Stay• Nursing hospital gowns (to use while you are in the
hospital)
• Sanitary pads
• Three pairs of quick-rinse fishnet panties
• Towels
• Diapers and wipes for the baby
• Cap for the baby
What to Leave at HomeAll valuables, including personal items (money, jewelry,
documents or other articles of value) should be left at home.
Free e-Newsletter: The Parent Review
Sign up for Holy Cross Health’s free weekly email newsletter for information
tailored to the week of your pregnancy or the age of your newborn. Our
e-newsletter includes links to hospital classes and tours, announcements from
our education staff and a variety of resources.
Sign up at HolyCrossHealth.org/ParentReview.
Contact Your ProviderWhen your labor begins, notify your obstetrician or nurse
midwife.
Come to the Hospital LobbyIf you arrive to the hospital during daytime hours, enter
through the main lobby and stop at the information desk
to be directed to the third-floor Labor and Delivery unit.
If you arrive to the hospital during evening hours, you may
need to enter through the Emergency Department.
When you arrive in the unit, you will be greeted,
registered and taken into our triage area or directly to a
labor and delivery room. Leave your suitcase in the trunk
of your vehicle until you have delivered your baby and
you and your baby have settled into a private suite. Pack a
small separate bag for items you will need in labor,
such as socks.
ParkingFor current parking rates and instructions, visit
HolyCrossHealth.org. At Holy Cross Hospital, patients
and visitors who anticipate needing parking for an
extended stay can purchase discounted parking passes
from the cashier that are valid for seven days.
What to Do When Labor Begins
What to Take to the Hospital
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Information for Your Stay
A labor, delivery and recovery (LDR) room at Holy Cross Germantown Hospital
Labor and DeliveryA team of experienced childbirth professionals offers
comprehensive care in our Labor and Delivery units. Your
obstetrician, laborists (at Holy Cross Germantown Hospital),
anesthesiologists, neonatologists, registered nurses and
other health care professionals collaborate to provide the
best possible care to you and your baby.
Throughout labor and delivery, you will be in a private,
homelike labor, delivery and recovery room (LDR) complete
with cable television, a private bathroom, a sleeper sofa and
other amenities.
We support labor choices including natural childbirth,
vaginal birth after cesarean section (VBAC) and the
participation of doulas. Our experienced nurses will work
with you and your support person throughout labor and
delivery to provide as much support and assistance as
you want or need. We provide encouragement, the latest
monitoring equipment and pain management to ensure a
smooth delivery.
Our state-of-the-art units are equipped for cesarean
sections and high-risk births.
Private SuitesAfter your baby’s birth, you and your baby will be taken to a
private suite to recover in a quiet and comfortable setting.
All suites offer comfortable furniture, muted colors and
subdued lighting, as well as a private bathroom, cable
television, education and a telephone.
A registered nurse will care for you and your baby. We will
teach you about your after-delivery care, as well as breast-
feeding, bottle-feeding and basic infant care and safety.
We also perform a hearing screening, metabolic testing and
congenital congestive heart defect (CCHD) testing on all
newborns.
We encourage mothers to keep their babies with them in
their rooms. “Rooming-in” with your baby provides a great
opportunity to get to know your newborn.
We will assist you in completing the birth certificate. If
you have questions, you may call the birth registrar at
301-754-8785 at Holy Cross Hospital or 301-557-6832 at
Holy Cross Germantown Hospital.
Room ServiceAt both hospitals, you can order meals to be delivered to
your room by browsing a restaurant-style menu and calling
to place your order. Meals are available anytime from 7 a.m.
to 7 p.m. at Holy Cross Germantown Hospital, and from
7 a.m. to 6:30 p.m. at Holy Cross Hospital. Kosher and
vegetarian options are available.
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Holy Cross Hospital Holy Cross Germantown Hospital
Cafeteria Location Second floor First floor
Hours of Operation
Open daily, 6:30 a.m. to 8 p.m. Vending machines are available 24 hours a day.
Open daily, 6:30 a.m. to 7 p.m. Vending machines are available 24 hours a day.
Café Location First floor in main lobby First floor in main lobby
Hours of Operation
Open 24 hours a day, seven days a week
6:30 a.m. to 4 p.m. Monday through Friday
Use of the Television, Internet and Cellular PhonesBoth hospitals offer free wireless Internet access. Cellular phones may be used within the maternity
areas of the hospital except in the Neonatal Intensive Care Unit (NICU) at Holy Cross Hospital and
the Neonatal Unit at Holy Cross Germantown Hospital.
Cable television will be accessible via your television. You may also be assigned patient education
videos by your health care team.
Discharge at 11 a.m.Before you are discharged, your provider will see you and your baby’s pediatrician will see your
baby. They will write discharge orders for you and your baby, and your nurse will coordinate your
discharge. It is helpful for you and your baby to be settled at home as early as possible on the day of
your discharge. We ask that you make arrangements to depart the hospital by 11 a.m. Please do not
hesitate to ask your nurse any questions you may have prior to going home.
Financial ConsiderationsIf you have any financial concerns, including lack of insurance or inability to pay, please contact
our financial counselors at 301-754-7195 at Holy Cross Hospital or 301-557-6195 at Holy Cross
Germantown Hospital who can assist you. Our counselors can help you navigate the process of
applying for Medicaid for your baby.
Holy Cross Health is an owner of Maryland Physicians Care, a Medicaid Managed Care Organization
in Maryland’s HealthChoice program. HealthChoice is a program of the Maryland Department
of Health and Mental Hygiene. For more information on Maryland Physicians Care, visit
MarylandPhysiciansCare.com or call 800-953-8854.
Interpreter ServicesSign language and world language interpretation is available.
Safety and Security The safety and security of your baby
is of the utmost importance. Please
abide by the following guidelines:
• When walking in the halls or using
the bathroom, place your baby in
the rolling bassinet.
• If your baby needs to leave the
room for a procedure or test, a
nurse will explain where your baby
is going and why. Remember to ask
your nurse any questions that you
have, including when your baby
will return.
• Do not sleep while holding the
baby in your bed or in a chair.
• Place your baby on his or her back
in the bassinet to sleep. Do not
place pillows, blankets, stuffed
animals or toys in the bassinet.
• Turn on a light when moving the
baby to or from the bassinet.
• Keep your baby in your sight at all
times.
• Shut your door while you are
sleeping or resting.
Our hospitals use a state-of-the-art
infant security system. You will receive
information about the system when
you are in the Labor and Delivery
unit. All hospital staff wear photo
identification badges. The badges of
maternity staff include an orange bar.
Food for Your Visitors
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Special Care for High-Risk Women and Newborns
Most women have normal pregnancies and deliver healthy babies. But some women have a higher risk of developing a problem during pregnancy or birth. You may require special care if you have a medical condition such as hypertension or diabetes, are expecting multiple births, or become pregnant after age 35.
Our team helps expectant moms navigate their individual situation to connect with the most appropriate resources, which may be available at one or both hospitals. Holy Cross Health offers the most advanced programs and care available for pregnant women at risk for preeclampsia, premature birth, multiple births, gestational diabetes and other conditions.
Under the direction of board-certified specialists in gynecology, obstetrics, perinatology, genetics and neonatology, our highly skilled team works with women every step of the way toward a healthy pregnancy and baby.
The Neonatal Intensive Care Unit at Holy Cross Hospital
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Perinatal Diagnostic Center at Holy Cross HospitalWomen with high-risk pregnancies are referred to our Perinatal Diagnostic
Center at Holy Cross Hospital for consultation, diagnostic testing and ongoing
care in collaboration with their obstetricians. The center is operated under the
direction of a board-certified perinatologist, who is a physician with specialized
training in expectant mothers and their babies. Diagnostic services include
biophysical profiles, amniocentesis, non-stress testing, obstetric ultrasound and
genetic counseling.
High-Risk Perinatal Center & Antepartum UnitWomen who require hospitalization during pregnancy can stay in our specialized
High-Risk Perinatal Center at Holy Cross Hospital or the Antepartum unit at
Holy Cross Germantown Hospital, where they receive expert care, 24 hours a
day. The units are supported by the expertise of board-certified obstetricians/
gynecologists, perinatologists and registered nurses certified in fetal monitoring.
Obstetricians are available 24 hours a day and a diabetes nurse specialist is
available at Holy Cross Hospital.
Neonatal Intensive Care Unit (NICU) at Holy Cross HospitalHoly Cross Hospital’s Neonatal Intensive Care Unit (NICU) cares for more newborns with
complex medical issues than any other hospital in Maryland. Our 46-bed, Level III NICU
features state-of-the-art technology to care for babies who are born early or have medical
complications that require constant observation or care.
Our highly specialized team works collaboratively to provide comprehensive infant care. Our
team includes neonatologists (physicians who specialize in newborn care), neonatal nurse
practitioners, registered nurses, physical therapists, respiratory therapists, case managers,
lactation consultants and other specialists. Our team communicates with you and your
pediatrician to coordinate care and to make sure your baby has everything he or she needs
to thrive.
We encourage parents to visit their babies in the NICU frequently and participate in their
care. When parents are away from their babies, our NICVIEW system provides secure video
streaming over the Internet to bring comfort to NICU families. We support and encourage
breast-feeding and can help you begin. To ease the transition home, we offer a discharge
class, or individual education, CPR training and a support group.
Neonatal Unit at Holy Cross Germantown HospitalHoly Cross Germantown Hospital’s fully-equipped Level II Neonatal Unit is a newborn care
center for babies who are born up to two months early or who require being on a ventilator
for less than 24 hours. If a newborn requires more intensive care after the first 24 hours
following birth, parents have the option to have their baby transferred to the Holy Cross
Hospital NICU in Silver Spring.
Like all patient rooms at Holy Cross Germantown Hospital, the Neonatal Unit features all
private rooms for babies and their visiting family.
The Neonatal Unit at Holy
Cross Germantown Hospital
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Comprehensive Services Before and After Childbirth
Clinics for Patients in NeedHoly Cross Hospital’s OB/GYN clinic and Holy Cross
Germantown Hospital’s OB Clinic provide both routine
obstetrical care (prenatal and postpartum) and specialized
care for high-risk pregnancies to patients in need, regardless
of their ability to pay. For more information, call
301-754-7630 for Holy Cross Hospital and 301-557-6630
for Holy Cross Germantown Hospital.
Gestational Diabetes Education Program at Holy Cross HospitalGestational diabetes is a type of diabetes that some
women develop during pregnancy. It is one of the most
common health problems of pregnancy. Holy Cross Health’s
Gestational Diabetes Education Program at Holy Cross
Hospital offers individualized one-on-one instruction to
help you learn how to manage gestational diabetes. You
can meet with a diabetes educator who is a registered
nurse, and a dietitian, for education on why blood sugars
may become abnormally high, how to maintain a healthy
pregnancy, monitoring blood sugars, meal planning, adding
insulin to the treatment plan and what to expect after your
baby is born. Call 301-754-7449 to make an appointment.
Breast-feeding SupportBreast-feeding is a natural process that provides many
benefits to your newborn. While you are in the hospital, our
staff can help you with breast-feeding your baby.
Through a doctor’s order, Holy Cross Home Care offers
consults in your home with lactation consultants. For more
information about this service, call 301-557-HOME (4663).
Maternal and Newborn Home CareHoly Cross Home Care, a member of Trinity Health At
Home, offers home care for new moms and their newborns
through a doctor’s order. Babies who are discharged
from the NICU or Neonatal Unit often have continuing
medical needs and may require skilled nursing assistance
after they come home from the hospital. The Home Care
program also provides post-delivery home check-ups to
the newborns of moms who receive their prenatal and
postnatal care through Holy Cross Health’s OB Clinics. And
lactation consultants are available for home consults after
birth. Call 301-557-HOME (4663) for more information.
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Mother/Baby AidesOften women who are recovering from childbirth discover
that they cannot do everything for themselves like they
used to. Holy Cross Private Home Services, Corp., a licensed
residential service agency (RSA), offers mother/baby aides
to assist with hands-on baby care and household tasks
including laundry, feedings, light housework and short-term
care. You can schedule these services 24 hours a day, seven
days a week. We recommend that you make a reservation
prior to your delivery.
For more information, program fees or to schedule a mother/
baby aide, call 301-754-7780.
Pediatric Care Holy Cross Hospital and Holy Cross Germantown Hospital
both offer pediatric emergency care, and Holy Cross Hospital
offers select hospital-based pediatric services. To learn more,
visit HolyCrossHealth.org/pediatric-services.
Car Seat Rental ProgramAppropriately using a child safety seat is the best protection
you can provide to your child during transportation. Holy
Cross Health offers a KISS (Kids in Safety Seats) car seat
rental program. If you would like to rent a car seat, please
call 301-754-7158 one month prior to your delivery date to
make arrangements. Reservations must be made in advance.
For information on child passenger safety, including car seat
selection, installation and inspection, please contact the
following organizations:
• National Highway Traffic Safety Administration (NHTSA) 888-327-4236 www.safercar.gov
• Maryland Kids in Safety Seats (KISS) 800-370-SEAT (7328) MDkiss.org [email protected]
• Montgomery County 240-777-2222 apps.montgomerycountymd.gov/frscarseat/
• Prince George’s County 301-405-3555 http://www.umpd.umd.edu/services/ child_safety.cfm
• Birth certificate/Social security card: Contact the Maryland Division of Vital
Records at 410-764-3038 or visit
www.vsa.state.md.us. For Social Security
Card information, call the Social Security
office at 800-772-1213. For a copy of
a Proof of Birth letter or for any other
questions or concerns, call the Birth
Registrar at 301-754-8785 at Holy Cross
Hospital or 301-557-6832 at Holy Cross
Germantown Hospital.
• Add newborn to insurance: Contact
your insurance company and/or employer
to add your newborn to your insurance
plan. Please do so within a week of
discharge to avoid delays in obtaining
insurance coverage for your baby. If you
do not have insurance or need financial
assistance, please contact our Financial
Counseling office at 301-754-7195 at
Holy Cross Hospital or 301-557-6195 at
Holy Cross Germantown Hospital.
• Enroll in patient portal: MyHolyCrossHealth is an online tool
that allows you to manage your personal
health care information at any time, view
and pay your hospital bills, check test
results and more. You can enroll while in
the hospital or by calling 301-754-7363.
• Follow-up appointment with your pediatrician: Schedule this appointment
within a week of your baby’s birth, or as
suggested by your pediatrician.
• Follow-up appointment with your obstetrician: Schedule this appointment
within six weeks of your delivery, or as
directed by your obstetrician.
• To learn about our parenting classes, call 301-754-8800, visit us at
HolyCrossHealth.org or see page 12 of
this brochure.
Your Newborn Checklist
During your first days at home with your baby, here is a checklist of important actions:
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Childbirth and Parenting Education
Before Baby
Prenatal Tour of Holy Cross Hospital or Holy Cross Germantown Hospital We encourage expectant parents to take this complimentary tour about four to six weeks before the baby’s due date. Please register.
Childbirth Preparation This prepared childbirth course focuses on labor and delivery, medical routines, comfort measures and techniques, the role of the partner and more.
Childbirth — Just the Facts Designed for those who want a refresher course or cannot fit in a full series, this class covers the signs and process of labor, medical interventions, medications and pain management.
Comfort Measures for Labor Focuses on non-medical methods to cope with labor including relaxation, positioning, breathing techniques and massage. This class can be combined with Just the Facts, used as a supplement to a full prepared childbirth class, or used as a refresher class.
Becoming a new parent is a joyful experience. Still, there is a lot to learn. That is why Holy Cross Health offers classes to teach you and your family members what to expect during pregnancy, labor and delivery, as well as how to care for your newborn. Our class instructors are trained in childbirth education.
Online Childbirth Education Class An alternative for parents who cannot attend a traditional childbirth preparation class.
Cesarean Birth Provides an overview of the reasons and procedures of cesarean birth, the role of your partner, recovery and postpartum considerations.
Baby Care — Instructions for the First Weeks This course provides survival tips for baby’s first weeks, including bathing, feeding and more.
Getting Started with Breast-feeding This class will help expectant moms get off to a good start with breast-feeding.
Prenatal Exercise Designed for the expectant mother at any stage of pregnancy. Includes stretching, muscle toning and strength training, while incorporating cardiovascular work throughout.
Expectant moms participate in Holy Cross Health’s prenatal yoga class.
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In the hospital:
Babies are most alert in the first hour of birth. Start breast-feeding as soon as possible, then keep the baby with you during your hospital stay.
Hold your baby skin to skin as much as possible, which has benefits for mom and baby.
Early breast milk, called colostrum, comes in small amounts. This “liquid gold” is all your baby needs for the first few days.
Remember that breast-feeding is learned by mom and baby through practice and patience.
A good latch and comfortable positioning are important; don’t hesitate to ask a nurse or lactation consultant for assistance.
Feeding the baby every two to three hours and around the clock will increase your milk supply. Night feedings are very important.
To know that baby is getting enough, keep track of feedings and diaper changes. Baby should have no food or drink other than mother’s milk unless medically indicated.
In general, it is best to avoid giving a pacifier until breast-feeding is well established. Pacifiers may be used briefly to comfort babies during procedures. Pumping is also not recommended in the first three to four weeks unless medically indicated.
Plan ahead:
Look for sources of support and gather information from trusted websites, books, articles, videos, other moms, or take a breast-feeding class (see page 12).
1 Set up a space for nursing at home. Find ways to save time and energy as you adjust to your new life in the early weeks. Start thinking about how you will manage breast-feeding/pumping if you are returning to work or school.
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After Baby
Postnatal Fitness Combines cardio, strength and flexibility training.
Mom & Baby Yoga/Strength Includes postures, stretching, massage, relaxation and more.
Moms on the Move A Yoga/Pilates class designed for moms who want to say “bye-bye” to the baby weight.
Infant CPR (Birth to 1 year) Learn how to keep your baby safe, perform CPR and choking rescue techniques.
Child CPR (age 1 to 8 years) This three-hour class will teach you safety tips, CPR and choking rescue techniques for children ages 1 to 8 years.
Mother-to-Mother Connection A discussion group for moms with babies up to 6 months.
Breast-feeding Support Group Hosted monthly at the Holy Cross Resource Center by an outside organization.
Prenatal Yoga This multi-session course teaches breathing and relaxation techniques as well as postures for toning of muscles used during labor and delivery.
Becoming a Father This one-session course is for dads only. Hands-on baby care tips and the role of the father are covered.
Grandparents-to-Be: Discussion Group and Tour A tour and lively discussion to help you support your children with their new baby.
Sibling Class and TourA class to help siblings become big brothers and sisters. T-shirts are provided for participants. Designedfor children 3 to 10 years of age.
For a current schedule of classes and fees or to register, visit HolyCrossHealth.org or call 301-754-8800.
When you’re home:While you’re in the hospital, your baby’s weight and diapers will be monitored. When breast-feeding at home, continue to monitor your baby’s wet diapers and bowel movements to ensure he or she is getting enough milk. If there are concerns, call your doctor. And, be sure to have a follow-up visit scheduled with your baby’s pediatrician.
10 Tips for Early Breast-feeding Success
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Visitor Guidelines
TriageDuring the triage (i.e., assessment) process at Holy Cross
Hospital or Holy Cross Germantown Hospital, you may have
one visitor with you in the patient care area. Other visitors may
wait in the labor and delivery waiting area. Children under the
age of 12 are not permitted in the patient care area of triage.
Labor, Delivery and Recovery (LDR) RoomsWhen you are admitted to an LDR, you may choose to have
up to four people (12 years and older) with you for your labor
and delivery including your support person. After birth, your
support person may bring family and friends into the LDR.
We recommend 10-minute visits to allow mother and baby
privacy and rest.
Cesarean BirthExpectant mothers may designate one adult support person
to be with them for the cesarean birth and in the Post
Anesthesia Care Unit after the cesarean birth.
Private SuitesOne adult support person who is at least 18 years old may
stay overnight with the mother in the suite using our sleep
sofa or sleep chair. Your newborn’s siblings and other family
and friends may visit. Siblings and visiting children must be
accompanied by an adult, other than the recovering mother,
at all times. Siblings, regardless of age, are not permitted to
spend the night.
High-Risk Perinatal Center & Antepartum UnitAt the High-Risk Perinatal Center at Holy Cross Hospital and
the Antepartum unit at Holy Cross Germantown Hospital,
one adult support person who is at least 18 years old may
stay overnight using our sleep sofa or sleep chair. Family and
friends may visit. Visiting children under age 18 must be
accompanied by an adult, other than the patient, at all times.
Children, regardless of age, are not permitted to spend the
night.
Neonatal Intensive Care Unit (NICU) & Neonatal UnitAt the NICU at Holy Cross Hospital and the Neonatal Unit at
Holy Cross Germantown Hospital, parents are welcome to
visit anytime, except from 6:30 to 7:30 a.m. and 6:30 to 7:30
p.m. during the change in nursing shifts. Three visitors are
permitted at a time and at least one must have the matching
infant identification band. Siblings over age 4 may visit with
a parent or banded person. Siblings under age 4 may visit by
special arrangement only.
Patients benefit greatly from the support of their loved ones. That’s why Holy Cross Hospital and Holy Cross Germantown Hospital embrace visiting policies that welcome your designated support person to remain by your side.
To best meet the patient’s needs, the medical and nursing staff makes exceptions for visiting based on the patient’s condition and any seasonal or public health restrictions in place at the time. Visit HolyCrossHealth.org for up-to-date visitor guidelines.
Visiting parents and all other visitors must check in at the information desk in the main lobby. Remind your visitors to wash their hands before touching the baby.
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Be Prepared Before, During and After Childbirth
Timeline ofImportant Actions
Please complete this document and bring it with you to the hospital, along with your identification (ID) and your insurance card(s).
This checklist will help guide you through some pre- and post-delivery registration, financial and insurance requirements. Please review carefully and follow the instructions provided.
Weeks 10 – 36 of Your Pregnancy
@ Sign up for a free prenatal tour of Holy Cross Hospital or Holy Cross Germantown Hospital, and explore our affordable childbirth and parenting education classes at HolyCrossHealth.org, or by calling 301-754-8800.
@ Contact your medical insurance company or your employer’s benefit office to:
o Determine the process for adding your newborn(s) to your insurance coverage
o Notify your insurer of your pregnancy (if applicable)
o Inquire about your financial obligations to the hospital at the time of delivery, for you and your newborn(s)
Week 32 of Your Pregnancy
@ Pre-register for your baby’s birth at HolyCrossHealth.org/MaternityPreReg, or by calling 301-754-8300. This important step reduces the time you’ll spend registering at the hospital on your delivery day and helps with the insurance verification and pre-authorization process.
Before You are Discharged from the Hospital After Giving Birth
@ Be prepared to name your newborn(s) and complete both the Birth Certificate and Social Security application forms before leaving the hospital. This will save you trips to the Department of Vital Records in Baltimore and to your local Social Security administration office.
Within One Week of Your Baby’s Birth
@ Add your newborn(s) to your medical insurance plan. This step is critical to ensure coverage is obtained for your baby’s medical treatment. If medical insurance coverage isn’t obtained, the full financial obligation for medical treatments may be the responsibility of the parent(s) and/or guarantor.
Paying Your Medical BillAfter your medical services are documented, claims are submitted to your insurance company, and the final insurance payment is received, Holy Cross Health will then mail you a bill reflecting the balance you owe for medical services.
Your Information (Mother’s/Patient’s Information)
Name:
Date of Birth:
Address:
Phone:
City:
State:
Zip Code:
Mailing Address (if different than above address):
Emergency Contact Name and Phone:
Your Insurance Information
Insurance Provider:
Insurance ID Number:
Insurance Group Name and Number:
Insurance Subscriber Name:
Insurance Subscriber Date of Birth:
Insurance Subscriber Relationship to Patient:
Care Team Information
Obstetrician Name:
Obstetrician Phone:
Obstetrician Group/Practice Name:
Pediatrician Name:
Pediatrician Phone:
Pediatrician Address:
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Important Phone NumbersListing Holy Cross
HospitalHoly Cross Germantown Hospital
Holy Cross Health
Main Hospital Number/Patient Information 301-754-7000 301-557-6000
TTY 301-754-7406 301-557-7406
Childbirth and Parenting Classes and Tours 301-754-8800
Physician Referral 301-754-8800
Preregistration for Birth 301-754-8300
Financial Counseling 301-754-7195 301-557-6195
Emergency Center/Department 301-754-7500 301-557-6500
OB Clinic 301-754-7630 301-557-6630
High-Risk Perinatal Center/ Antepartum Unit
301-754-7580 301-557-6041
Labor and Delivery Unit 301-754-7591 301-557-6041
Make a Donation/ Holy Cross Health Foundation
301-557-GIVE (4483)
Maternity Suites 301-754-7570 (East) 301-754-7620 (West)
301-557-6041
Pediatric Center 301-754-7610
Neonatal Intensive Care Unit (NICU) / Neonatal Unit 301-754-7600 301-557-6600
Perinatal Diagnostic Center 301-754-7625
Car Seat Rental Program 301-754-7158
Gestational Diabetes Education Program 301-754-7449
Home Care 301-754-HOME (4663)
Private Home Services 301-754-7780
Birth Certificates/Registration 301-754-8785 301-557-6832
Maryland Division of Vital Records 410-764-3038
HolyCrossHealth.org
Holy Cross Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex.
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Printed in March 2020. The information contained in this brochure is subject to change at any time. Please refer to HolyCrossHealth.org for the most up-to-date information.