materiality and sustainability disclosure - sgx top50 - ernst & young thought leadership oct2015

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  • 7/25/2019 Materiality and Sustainability Disclosure - SGX Top50 - Ernst & Young Thought Leadership Oct2015

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    Materiality and

    sustainabilitydisclosureKey insights from the Singapore

    Exchange top 50

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    Our research

    EY recently examined the sustainability disclosures of the

    Singapore Exchange (SGX) top 50 listed companies (by market

    capitalization). Specically, we looked at:

    Whether or not they released a sustainability report

    What frameworks they used to report

    Whether they referenced a process to assess their material

    sustainability aspects and provided details of this process

    If they reported on sustainability aspects material

    to their business

    If they identied their stakeholders and involved them in the

    materiality assessment

    If they referenced specic improvement goals

    Their level of preparedness to comply with comply or

    explain reporting by FY17

    The research took the form of a desktop analysis in which

    we examined publicly available annual reports, sustainabilityreports and company websites. The companies included in this

    research were those forming the SGX top 50 as of 20 August

    2015. This information was reviewed as of 29 September 2015.

    From the results, we outlined ve key insights. These insights

    are supported by quantitative and qualitative data extracted

    from the analysis as well as from our experience in assisting

    companies to understand and report their material

    sustainability aspects.

    Denitions

    EYs approach to determining material sustainability aspects is

    based on guidance provided by the Global Reporting Initiative

    (GRI) G4 Sustainability Reporting Guidelines and AA 1000

    AccountAbility Principles Standard. We align with the GRIdenition of materiality in that materiality is the threshold at

    which aspects become sufciently important that they should

    be reported1.

    While nancial reporting refers to material information as

    that which could inuence the economic decisions of users

    of the nancial statements, materiality from a sustainability

    perspective takes into consideration a much broader

    stakeholder perspective and examines the aspects from both an

    internal and external lens. It assesses the potential impact of an

    aspect on the business, and also considers the importance of

    the aspect to stakeholders.

    This report includes an examination of whether companies inthe SGX top 50 are undertaking an assessment of their material

    sustainability aspects. We have chosen the word aspect rather

    than issue, based on the denition in the GRI (G4) reporting

    guidelines, which states that material aspects are those that

    reect the organizations signicant economic, environmental

    and social impacts; or that substantively inuence the

    assessments and decisions of stakeholders2. The use of

    the word aspect also enables consideration of both risks

    and opportunities.

    The only section in which we have specically referenced

    risk rather than aspect, is in relation to the SGXsGuide to

    Sustainability Reporting for Listed Companies,which refers to

    the mitigation of risks.

    1 The Global Reporting Initiative, Implementation Manual, 20142 As per above

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    Contents

    Executive summary 2

    Introduction 4

    Insight 1 There is signicant room for improvement

    in the quality of sustainability reporting 6

    Insight 2 Materiality is clearly gaining traction

    among reporters 7

    Insight 3 Materiality assessments are guided

    by the GRI 9

    Insight 4 Stakeholders are engaged in the

    materiality assessment process 11

    Insight 5 Methods of reporting and

    communication are changing 12

    Conclusion and recommendations 14

    Appendix 1 Materiality denitions 15

    Appendix 2 Key material aspects by sector 16

    Lets continue the conversation Contacts 17

    1Materiality and sustainability disclosure:Key insights from the Singapore Exchange top 50 |

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    Executive summary

    Contacts

    Recent announcements regarding both regulatory and voluntary reporting frameworkshave put a new focus on sustainability disclosures with an emphasis now rmly on

    materiality.

    EY sought to understand how these

    changes were impacting Singapore-

    listed companies. We undertook a

    desktop analysis of the SGX top 50

    (as of 20 August 2015), looking at

    whether these companies are assessing

    their own materiality aspects, howthey are undertaking that assessment,

    and whether a materiality assessment

    resulted in more focused disclosures.

    In the course of our research we also

    looked at the broader sustainability

    disclosure, the platforms that are used

    for reporting, and whether companies

    were ready for a comply or explain

    requirement, which is expected to

    be effective as of 1 July 2017, as

    reiterated at the 2015 International

    CSR Summit held by Global Compact

    Network Singapore.

    Sector performance

    The table on page three highlights sector

    performance according to the different

    criteria we assessed.

    For those sectors in the SGX top 50

    consisting of more than ve companies,transport and storage and property were

    the most likely to undertake materiality

    assessments and communicate their

    sustainability disclosures, while

    manufacturing, commerce and services

    were the least likely.

    Five key insights

    Based on our research, we have identied

    ve key insights around the uptake and

    maturity of materiality assessments

    and sustainability disclosure in the SGX

    top 50. While the focus of our research

    was to understand how companies are

    assessing their material sustainability

    aspects, we also looked more broadly

    at what they are reporting and the

    platforms that are being used for

    reporting. As a result, our key insights

    are not limited to materiality but include

    broader discussion around sustainability

    disclosure. In the following pages we

    examine in detail each of these insights.

    Insight 1: There is signicantroom for improvement in

    the quality of sustainability

    reporting

    Insight 2: Materiality is clearly

    gaining traction among

    reporters

    Insight 3: Materiality

    assessments are guided

    by the GRI

    Insight 4: Stakeholders are

    engaged in the materiality

    assessment process

    Insight 5: Methods of

    reporting and communication

    are changing

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    Performance at a glance

    Number of

    companies

    in the

    sector

    Sector Details of process

    in assessing

    materiality

    Public reporting of

    material aspects

    Identication on

    boundaries of

    material issues

    Engagement with

    stakeholders

    4 Finance

    7 Transport and storage

    3 Multi-industry

    12 Property

    7 Manufacturing

    1 Agriculture

    6 Commerce

    1 Electricity, gas and water

    1 Food products

    8 Services

    It should be noted that the agriculture, electricity/gas/water and food products sectors contain only one company, and may therefore

    not be reective of these sectors performance as a whole.

    80% or more companies in the sector meet the assessment criteria

    50% to 79% companies in the sector meet the assessment criteria

    none to 49% companies in the sector meet the assessment criteria

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    Introduction

    Historically, organizations have used the nancial bottom line to benchmark successand determine materiality thresholds, with social and environmental aspects either

    overlooked or not measured.

    Increasingly, challenges resulting

    from macro geopolitical, social and

    environmental events such as supply

    chain impacts, economic instability,

    climate change, natural resource

    depletion and the pressures of a

    growing population, have encouragedstakeholders from investors to NGOs to

    become more interested in understanding

    how organizations are managing

    these aspects.

    While some companies have responded

    to these trends and demands for

    information by disclosing a myriad of

    environmental, social and governance

    aspects, others have done little

    or nothing. As a result, external

    stakeholders, such as investors,

    regulators and NGOs, are pushing

    organizations with limited or no reportingstructures to disclose their material

    sustainability aspects the aspects of

    most importance to companies and to

    their stakeholders.

    The focus on materiality also signals

    a clear change from sustainability

    reporting of the past where companies,

    aiming to report on the triple bottom

    line of social, environmental and

    economic aspects, often released a mass

    of information covering everything from

    paper recycling to human rights. Indeed,

    there was little regard to the relativeimportance of these disclosures to their

    business performance, or to the relative

    importance of each aspect to

    their stakeholders.

    International

    regulatory

    trends

    Global

    Reporting

    Initiative

    Singapore

    Exchange

    Sustainability

    Reporting Guide

    International

    Integrated

    Reporting Council

    SGXs move to

    comply or

    explain basis

    Sustainability

    Accounting

    Standards Board

    Converging

    developments

    3 EY, Tomorrows investment rules2.0: Emerging risk and stranded assets have investors

    looking for more from nonnancial reports, 2015.

    Despite reporters investing signicant

    time and effort in preparing increasingly

    larger reports, investors and other key

    stakeholders were left frustrated by

    the need to sift through volumes of

    information to nd the aspects of most

    importance to them. Their dissatisfactionis highlighted in EYs 2015 Global

    Investor Survey, which found that

    investors face a severe decit of useful

    non-nancial information3.

    With stakeholders driving the push for

    more targeted and relevant non-nancial

    disclosures, regulators and voluntary

    reporting organizations have responded

    accordingly by focusing on the principle of

    materiality, an underlying foundation for

    sustainability disclosure. These convergingdevelopments are detailed below.

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    4 Global Reporting Initiative, Carrots and Sticks, 2013(accessed via https://www.globalreporting.

    org//resourcelibrary/Carrots-and-Sticks.pdf )

    SGX Sustainability Reporting Guidelines Move to comply or explain basis International Integrated Reporting Council

    The SGXreleased their Guide to

    Sustainability Reporting for Listed

    Companiesin 2011 (the Guide) to increasetransparency in reporting on sustainability

    issues. While reporting is not mandatory,

    the Guide provides the suggestion that

    all companies should disclose their

    sustainability performance, and provides

    basic actions regarding how to report and

    what to report on.

    At the 2014 International Singapore

    Compact CSR Summit, the SGX CEO

    announced that the exchange would betransitioning to sustainability reporting on

    a comply or explain basis, with a view to

    target implementation by FY17.

    The SGX has already begun a one-year

    consultation exercise to aid with the

    development of a new listing rule and to

    review the existing Guide. The SGX

    anticipates they will submit the proposed

    Listing Rule and reviewed Guide for

    regulatory approval by the end of 2015.

    The International Integrated Reporting

    Council (IIRC) was established in 2010 and

    released the International Framework inDecember 2013. Adoption of the framework

    is gathering momentum with materiality

    underpinning its vision to report on the

    factors critical to value creation across six

    capitals nancial, manufactured,

    intellectual, human, social and relationship,

    and natural.

    International regulatory trends Global Reporting Initiative and

    AccountAbility AA1000

    Sustainability Accounting Standards Board

    The Guide and the move to a comply orexplain basis are reective of an

    international trend towards non-nancial

    sustainability disclosure. Research released

    in 2013 by the Global Reporting Initiative

    (GRI) reviewed reporting requirements

    from 45 countries and found 180 policies

    specic to sustainability disclosures, of

    which 72% were mandatory4. In September

    2014, the EU published its requirements

    for non-nancial disclosures with a focus

    on environment, social and employee-

    related aspects.

    The GRI is the most commonly usedinternational framework for sustainability

    reporting. The latest iteration of its guidelines,

    GRI G4, was released in 2013 with materiality

    as a fundamental guiding principle.

    The Sustainability Accounting StandardsBoard (SASB) was established at Harvard

    University in 2011 and is aimed at developing

    sustainability accounting standards that

    include analysis of material aspects for a

    range of industries.

    AccountAbility produces widely-used

    standards and leading research on

    sustainability. Their AA1000 Assurance

    Standard is used globally, and is

    complemented by their Guidance Note on

    the Principles of Materiality, Completeness

    and Responsiveness.

    While each of these regulatory or non-regulatory frameworks have their own specic explanation of materiality (as detailed in

    Appendix 1), there is a high degree of consistency in their denitions.

    With the focus now on material sustainability disclosure, EY sought to understand how Singapore companies were responding and

    the impact this was having on sustainability reporting. We set out to examine the sustainability reporting habits of the SGX top

    50 and how they were factoring materiality into their disclosures. In undertaking this research, we identied ve key insights with

    regard to materiality and sustainability disclosure among the SGX top 50.

    Converging developments

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    There is signicant room for improvementin the quality of sustainability reporting

    While 80% of the SGX top 50 make some mention of sustainability either in annualreports or on their company websites, only 60% of the SGX top 50 report on their

    sustainability performance.

    Ten companies in the SGX top 50 make

    no mention of sustainability at all, while a

    further 10 refer broadly to sustainability

    either on the company website or briey

    in their annual report. The remaining 30

    companies in the SGX top 50 actually

    report their sustainability performance,however the depth of reporting varies

    enormously, with some companies

    providing robust and detailed disclosures

    on their performance while others offer

    limited information.

    There are also disparate levels of

    reporting among companies issuing

    disclosures. Of the 30 companies

    reporting on their sustainability, 47%

    produced unbalanced reports, in

    that they presented a one-sided view

    of their sustainability performance,failing to mention challenges, negative

    performance, missed goals and areas

    for improvement, and rather focussing

    solely on positive progress and Corporate

    Social Responsibility (CSR) programs.

    A further 43 percent produce reports

    that were fairly balanced, with many

    companies disclosing sustainability data

    (such as greenhouse gas emissions),

    and commenting on areas where

    performance targets had not been met.

    Just 10% of the reports among the SGX

    top 50 companies could be consideredtruly balanced in terms of what they

    disclosed. These reporters disclosed:

    A wide range of performance data

    Whether specic targets had been met

    or not

    Negative impacts of the companys

    operations and how these impacts were

    being managed

    For example, one company disclosed a

    full list of endangered species potentially

    impacted by their operations, and the

    steps they were taking to protect them.

    With the SGXs announcement of a

    transition to a comply or explain

    model by FY 2017, we expect to see an

    increasing number of listed companies

    reporting in the next few years.

    Of the 30 companies that report, the

    majority (19) produced stand-alone

    sustainability reports, while the others

    reported their performance in the

    companys annual report.

    As sustainability reporting continues

    to evolve, we expect to see greater

    alignment of nancial and non-nancial

    reporting, particularly as leading

    organizations integrate sustainabilityconcerns into their core business

    strategy. Integrated reporting that links

    the nancial results with the business

    context will continue to gain popularity as

    companies respond to growing demands

    for information, and link nancial and

    non-nancial performance.

    Leading example:City Developments Limited

    City Developments Limited (CDL) was the rst Singapore company to produce aGRI-checked report in 2008. Since then CDL has continued to improve both itssustainability performance, and reporting methods. Starting from 2015, CDLhas transitioned to an integrated reporting approach, guided by the InternationalIntegrated Reporting Councils (IIRC) Integrated Reporting Framework, allowingthem to better connect their social, environmental and nancial performance for amore meaningful and all-rounded corporate reporting. This new approach aims topresent a holistic picture to investors and stakeholders on value creation over the

    short, medium and long term.

    1

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    Materiality is clearly gaining tractionamong reporters

    Eighty-three percent of reporting companies reported on the sustainability aspectsidentied as material to their organization. However, only 63% of these companies

    provide evidence of the actual process to identify these issues.

    There are some sectors that are clearly ahead with respect to

    implementing a materiality approach.

    Services, multi-industry and commerce lead the way with over

    75% of companies in these sectors undertaking materiality

    assessments, albeit a small number of these companies are

    included in the research. The agriculture and food products

    sectors also performed well, although both sectors contain just

    one reporting company and may therefore not be reective of

    these sectors as a whole.

    The nance sector appears to be slow to take up materiality,

    with one out of two companies not disclosing material issues.

    Sector Number of reporters Reporting on material issues Adopting a materiality assessment process

    Multi-Industry 3 3 3

    Manufacturing 4 3 3

    Property 8 6 6

    Services 2 2 1

    Transport and storage 7 6 3

    Agriculture 1 1 1

    Food products 1 1 1

    Finance 2 1 1

    Commerce 2 2 0

    Total 30 25 19

    2

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    Key aspects identied

    Community engagement was the most

    commonly reported sustainability issue

    among the SGX top 50, whether or not a

    materiality assessment was undertaken.

    Resource use, particularly energyand water, was also a major concern

    among companies.

    We also determined that those companies

    undertaking materiality assessments

    were more likely to identify and report

    specic aspects beyond the standard

    heading such as community, health

    and safety, and governance. These

    companies are more likely to report on

    additional specic topics under these

    general headings.

    Some sustainability aspects were

    common across sectors, particularly

    health, safety and environment, and

    environmental impact. There were also

    sector specic aspects, examples of

    which are outlined here.

    Property

    Security of properties

    Corruption and bribery

    Community development and

    social integration

    Transport and storage

    Reliable access to telecommunications

    Responsible practices

    Employee safety

    Manufacturing

    Fair employment practices

    Procurement and sourcing

    Innovation and productivity

    The key aspects by sector are included

    in Appendix 2. The sectors in which

    no companies undertook materiality

    assessments have not been included.

    With a robust assessment of material

    sustainability aspects forming the basis

    of sound sustainability disclosure, it

    also presents opportunities for internal

    audiences, from the board to site-based

    working groups, to use the information to

    not only report but also to drive strategy

    and link to performance.

    We expect materiality assessments

    to become the norm as companies

    appreciate the value of determining the

    sustainability aspects most important to

    their business and to their stakeholders.

    Indeed, taking such an approach will

    allow companies that have previouslydone little in terms of sustainability

    reporting to rapidly mature and produce

    targeted, meaningful and, hopefully,

    more connected disclosures.

    Leading example:Singapore TelecommunicationsLimited (Singtel)

    2015 saw the release of Singtels Sixth Sustainability Report prepared inaccordance with GRI G4 core reporting. In keeping with the guidelines, theirreport places a rm emphasis on materiality, including a detailed materialityassessment process owchart. The material issues are prioritized based on

    discussions with internal stakeholders, direct inputs from external stakeholders,value and supply chain analysis and lastly benchmarking research on industrial

    and global best practices.

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    Materiality assessments are guidedby the GRI

    18 of the 19 companies undertaking a materiality assessment use the GRI frameworkas a foundation. Of these 18 companies, ve are using GRI G3 or G3.1 for guidance

    and 13 are using the GRI G4. Four of these companies are also using the AA1000

    AccountAbility Principles Standard for their materiality assessment.

    GRI

    Since its launch in 1997, the GRI

    sustainability reporting guidelines

    have emerged as a leading framework

    for sustainability reporting. The latest

    iteration of its guidelines, GRI G4, was

    released in 2013 with a focus rmly on

    materiality. Organizations can report in

    accordance with GRI G3, GRI G3.1 or GRI

    G4. However reports published after 31

    December 2015 should be prepared in

    accordance with GRI G4.

    While GRI G3 or G3.1 does not mandate

    a specic process to support the principle

    of materiality, it does recommend that

    companies consider both internal and

    external factors to understand the

    organizations signicant economic,

    environmental, and social impacts as wellas those aspects that would substantively

    inuence the assessments and decisions

    of stakeholders.

    With the introduction of the GRI G4

    guidelines, the focus on materiality has

    become more precise. These guidelines

    recommend a process for identication,

    prioritization and validation. A number

    of companies using the GRI G4 also

    plot their material aspects against amateriality matrix.

    Additionally, the GRI G4 also requires

    that companies report the boundary, or

    impact, of each material aspect.

    Risk management frameworks

    Internal risk management frameworks

    are extremely popular among the 30

    companies producing sustainability

    reports, with 90% demonstrating internal

    processes for risk management. The

    most common forms of risk managementframeworks are based on a process

    of identifying risks and using internal

    engagement to categorize them.

    AA1000 ve part

    materiality test

    Four companies used the AA1000s ve

    part materiality test to help determine

    their key sustainability aspects. The ve

    part test takes into considerationshort-term nancial impacts, policy-

    related performance, peer-based norms,

    societal norms and stakeholder behavior

    and concerns.

    Internal tests

    Two of the 30 companies in the SGX

    top 50 are using internal tests devised

    by the organization to assess materiality.

    These vary but usually involve some

    type of internal and external

    stakeholder engagement.

    3

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    Identifying aspect boundaries

    GRI G4 requires organizations to report

    on a series of standard disclosures

    applicable to all organizations as well

    as on specic standard disclosures

    applicable to each material aspect

    identied. GRI G4 also asks reporters

    to determine and disclose the boundary

    for each material aspect. This requires

    organizations to understand where the

    impact of the aspect occurs, whether

    internally, externally, or both.

    Of the 25 companies in the SGX top

    50 that reported on their material

    aspects, only 12 have identied a

    boundary for them.

    Of the 13 companies that used the

    GRI G4 to determine materiality, all

    but one sought to identify the aspect

    boundaries. And of the four companies

    using GRI G3, again, all but one identied

    aspect boundaries.

    While GRI G4 reporters appear to have

    developed a sound grasp of boundary

    setting, other companies however are still

    struggling to point out exactly where the

    impact of the material aspect occurs and

    whom the aspect affects.

    Many companies simply stated that the

    boundaries for their material aspects

    were internal and/or external to their

    organization, without elaborating on

    particular entities, subsidiaries or joint

    ventures. Our research nds that it is

    common for companies to list internaland external stakeholders (such as

    employees, suppliers, contractors and

    customers) but make no further mention

    to aspect boundaries.

    It is our view that as companies move

    into their second and third year of

    producing GRI G4 reports and further

    rene their materiality process, they will

    develop a more nuanced understanding

    of boundary setting, leading to enhanced

    disclosure. Such disclosures will better

    enable the reader to distinguish where in

    the value chain an aspect occurs, and thepropensity for the business itself to be

    able to manage it.

    Leading example:Genting Singapore PLC

    Genting Singapore was among

    the rst companies in Singapore

    to disclose its sustainability

    performance in line with the GRI

    G4 comprehensive reporting.

    FY 2014 marks the companys

    second sustainability disclosure

    and a thorough adherence to the

    G4 principles for dening report

    content: stakeholder inclusiveness,

    sustainability context, materiality

    and completeness. A stakeholder

    engagement workshop was

    conducted to identify material

    issues and a detailed mapping of

    sustainability issues to GRI G4 was

    disclosed to illustrate relevant G4aspects for reporting.

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    The GRI, the most widely used

    sustainability reporting framework in

    the SGX top 50, specically references

    the importance of engagement with

    stakeholders as part of the materiality

    assessment and reporting processes.

    Stakeholder engagement was used

    consistently among the 25 companies

    disclosing their material issues. All 25

    described some level of internal and

    external stakeholder engagement as part

    of the materiality assessment.

    Of these companies, 48% specically

    mentioned efforts or an intention to

    act on stakeholder concerns. This was

    frequently demonstrated in a table

    outlining the stakeholder, their primary

    concerns and the actions taken to

    address these concerns. Commonconcerns among stakeholders included

    training and development, resource use

    and community engagement.

    As the SGX transitions towards comply

    or explain reporting by their target

    of FY17, we expect to see increased

    disclosure and frequency and depth of

    stakeholder engagement.

    Understanding stakeholder needs is critical to a robust materiality assessment andyields rich information that can inform strategic thinking.

    Stakeholders are engaged in the materialityassessment process

    Those also mentioning

    efforts to act on

    stakeholder concerns

    Number of

    companies

    disclosing

    material issues

    1225

    Leading example:StarHub Ltd

    For StarHub, stakeholder

    engagement is an important

    ongoing aspect of the sustainability

    approach. The feedback allows them

    to assess, identify and prioritize

    their most signicant economic,

    social and environmental impacts,

    and determine what should be

    included in their report. In 2014, the

    company identied 12 stakeholders

    (namely customers, employees,

    suppliers, distributors/retailers,

    business partners, investors, local

    communities, media, government

    and regulators, trade associations,

    trade unions and NGOs and advocacy

    groups). The details of their methodsof engagement, expectations,

    responses to these expectations,

    progress made during the reporting

    period, and plans for the following

    year were also systematically

    disclosed in a table format.

    4

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    In addition to assessing the content

    of the SGX top 50 sustainability

    disclosures, our research also examined

    the platforms and mechanisms that are

    used to communicate this information.

    Of the 25 companies in the SGX top 50

    that disclosed the sustainability aspectsmaterial to their organization, the vast

    majority are reporting in at least two

    different formats, usually a combination

    of a sustainability report, website,

    integrated report or Environmental,

    Social and Governance (ESG) section

    in the annual report.

    Recently we noted a decline in the

    number of printed sustainability reports,

    with organizations producing an

    electronic report on their websites or

    designing specic reporting webpages.

    Globally we are also noticing moreinteractive electronic reporting with links

    to video, audio and interactive diagrams.

    There has been movement around

    build your own report platforms,

    where readers select the areas that

    interest them, with the content

    automatically compiled and available

    to be viewed online or downloaded. This

    may be the start of more stakeholder-ledreporting where specic interest groups

    can target the information of greatest

    interest to them.

    Other companies are beginning to use

    apps as a reporting tool, giving readers

    mobile and interactive access to company

    information. Social media is also growing

    in prominence with companies using

    a host of platforms to both report and

    lead people to reports on their websites.

    Additionally, these mediums are being

    used to present a snapshot of key

    initiatives, opinion pieces or particularperformance information.

    By connecting information using different

    formats, companies can effectively

    meet the needs of different groups of

    stakeholders. Innovative digital formats

    offer the option to link seamlessly from

    high-level information in one place to

    detailed data in another, and to presentinformation in different ways for

    alternative audiences.

    ESG section

    integrated into

    annual report

    Sustainability section

    integrated into

    annual report

    SGX companies

    that disclosed

    material issues

    ESG section

    in annual report

    and website

    Sustainability report

    section integrated

    into annual report

    and website

    Independent

    sustainability

    report and

    website

    One reporting format Two reporting formats

    25 3

    13

    7

    1

    1

    Methods of reporting and communicationare changing

    An EY Survey of 500 CFOs globally5found that large companies are being confronted

    with an increasingly challenging reporting environment as a result of business

    complexity. Stakeholders, including regulators and consumers, are challenging

    companies to not only improve reporting but compelling them to reconsider how they

    disclose information in a fast-changing environment.

    5 EY, Connected Reporting: Responding to complexity and rising stakeholder demands, 2014 (accessed via http://www.ey.com/

    Publication/ vwLUAssets/ey-assurance-faas-connected-reporting/$FILE/ey-assurance-faas-connected-reporting.pdf).

    Leading example:Ascendas Real Estate

    Investment Trust (A-REIT)

    For the 2014-15 reporting period,

    A-REIT disclosed its sustainability

    performance in a designated

    section of the annual report. The

    report content is clear, concise and

    graphics are adequately used toillustrate performance comparison

    over different years. This report is

    available for print and download

    and can also be accessed via an

    interactive online format. The

    interactive report features easy

    navigation through each page, with

    the option of adding a bookmark to

    keep your place. The table contents

    menu also allows readers to jump

    between the sections, allowing them

    to locate the areas they are most

    interested in.

    5

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    Conclusion and recommendations

    While the number of reporters is likely to rise after the implementation of comply

    or explain reporting, it is yet to be seen whether this will lead to improved quality of

    reports, or a greater uptake of materiality assessments.

    Volume and quality

    of reporting

    While our research found that 80%

    of the SGX top 50 makes some

    mention of sustainability, only 60% are

    producing sustainability reports. Withthe introduction of comply or explain

    reporting, it is expected that most will

    begin to report in some capacity.

    However, regardless of this, there is no

    guarantee it will improve the quality of

    the reports.

    As the ndings suggest, of those who

    currently report on sustainability,

    the level of sophistication varies

    substantially. Many reporters are using

    sustainability reports, or CSR sections

    of annual reports, as a forum to list

    their achievements and involvement in

    environmental and social projects. Very

    few reporters are disclosing performance

    data, and even fewer are assessing

    whether their sustainability goals from

    the previous period have been met.

    To improve the quality of reporting,

    future reports need to instead focus

    attention on presenting a balanced

    overview of the companys sustainability

    information, allowing stakeholders to

    gain a comprehensive understanding of

    the companys nancial and non-nancial

    performance.

    Materiality

    Like the quality of reporting, we will have

    to wait and see whether or not materiality

    will be a focus for new reporters.

    Regardless of this, listed companies

    should focus further on their material

    aspects, particularly as businesses and

    stakeholders face changes, and as new

    aspects emerge. Currently only 25

    companies in the SGX top 50 reported

    on sustainability aspects that are

    material to their business, while only 19

    involved stakeholders in this process.

    Since understanding and reporting on

    material sustainability aspects requires

    a tailored approach, organizations will

    need to consider the best way for them

    to undertake the process and then

    determine the most appropriate ways

    to communicate in order to maximize

    the benets to stakeholders and the

    organization itself.

    In considering the insights into

    sustainability reporting, materiality

    assessments and sustainability

    disclosures highlighted in this report,

    we recommend that organizations

    continue to drive improvement insustainability disclosure by:

    1. Being proactive in engaging with

    the SGX during and even after the

    Consultation Exercise

    2. Articulating the business case

    for sustainability reporting

    including responding to

    regulatory requirements

    3. Undertaking an assessment to

    understand material sustainability

    aspects and put in place strategies

    to manage them

    4. Engaging with internal and

    external stakeholders as part

    of the materiality process

    5. Using outcomes of the materiality

    process to drive relevant reporting

    that includes understanding and

    articulating where the impact of

    the material aspect occurs

    6. Developing a reporting framework

    to communicate more effectively

    7. Selecting appropriate channels

    and platforms to communicate

    with audiences

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    Consequences of mandatory

    reporting: international

    examples

    The introduction of comply or explain

    reporting requirements impacts

    companies differently depending onwhere they are based. Before 2011, four

    countries (China, Denmark, Malaysia

    and South Africa) saw the introduction

    of mandatory reporting requirements,

    each with different effects on listed

    companies. Those in China and South

    Africa signicantly increased their

    disclosures, adopting reporting guidelines

    to increase comparability. South

    African companies also found increased

    propensity to receive assurance and thus

    increase disclosure credibility. In contrast,

    however, companies in Denmark and

    Malaysia adopted a different stance

    towards increasing disclosure. Those

    in Denmark embraced and embedded

    sustainability in their supply chain

    management, and committed themselves

    to the United Nations Global Compact

    (UNGC), while Malaysian rms adopted

    specic reporting guidelines focusing

    on CSR.6

    Given the current reporting environment

    in Singapore, the implementation

    of comply or explain reporting

    requirements will likely see newreporters adopting guidelines such

    as those from the GRI, and mature

    reporters increasingly seeking assurance

    from established independent audit

    organizations such as EY.

    6 Ioannou, I and Serafeim, G. The consequences of mandatory sustainability reporting:

    Evidence from counties(Harvard Business School, 2014).

    Our approach

    While the breadth and depth of

    materiality assessments varies

    between organizations and

    the intended application of the

    assessment, our approach is guided

    by reporting frameworks and

    standards including the GRI G4,

    IIRC and the AA1000 Standard,

    which acknowledge materiality as a

    fundamental principle for reporting.

    We tailor our approach to reect the

    needs of our clients ranging from

    signicant guidance and support to

    higher level materiality assessments.

    This is also seen in our approach to

    sustainability reporting where we

    work with clients to recommend

    reporting frameworks, design reportstructures, identify key performance

    metrics, gather data and supporting

    commentary, and advise on drafting

    sustainability reports.

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    Appendix 1: Materiality denitions

    Source Denition of materiality

    Global Reporting Initiative7 Materiality is the threshold at which aspects become

    sufciently important that they should be reported.

    International Integrated

    Reporting Council8

    A matter is material if it is of such relevance and

    importance that it could substantively inuence the

    assessment of providers of nancial capital with regard

    to the organizations ability to create value over the

    short, medium and long term.

    Sustainability Accounting

    Standards Board9

    SASB uses the US Supreme Court denition of

    materiality. US Federal law requires publicly listed

    companies to disclose material information, dened

    by the US Supreme Court as information presenting

    a substantial likelihood that the disclosure of the

    omitted fact would have been viewed by the reasonable

    investor as having signicantly altered the total mix

    of information made available. (TSC Industries, Inc. v.

    Northway, Inc., 426 U.S. 438 (1976)).

    Singapore Exchange

    Investors Guide to Reading

    Sustainability Reports10

    A material issue is [one] that could signicantly

    inuence the decisions, actions and performance of an

    organization or its stakeholders.

    AccountAbility AA1000

    Guidance Note on the

    Principles of Materiality,

    Completeness and

    Responsiveness11

    Information about [an organizations] sustainability

    performance required by its stakeholders for them to

    be able to make informed judgments, decisions and

    actions.

    7 Global Reporting Initiative, Materiality, 2014 (accessed via https://g4.globalreporting.org/how-you-should-

    report/reporting-principles/principles-for-dening-report-content/materiality/Pages/default.aspx).8 American Institute of Certied Public Accountants, Materiality: Background Paper for IR. American Institute

    of Certied Public Accountants(accessed via http://www.theiirc.org/wp-content/uploads/2013/03/IR-

    Background-Paper-Materiality.pdf).9 SASB, Why is it important?, 2014 (accessed via http://www.sasb.org/materiality/important/ ).10 Singapore Exchange, An Investors guide to Reading Sustainability Reports, 2014 (accessed via http://www.

    sgx.com/wps/wcm/connect/6d1251df-ca80-456d-a96c-ccc2eec2c068/SGX+Investors+Guide+Sustainabilit

    y+Brochure_D6.pdf?MOD=AJPERES).11 AccountAbility, Guidance Note on the Principles of Materiality, Completeness and Responsiveness as they

    Relate to the AA1000 Assurance Standard, AccountAbility, 2014 (accessed via http://www.accountability.

    org/images/content/1/8/189/AA1000%20Guidance%20Note%20-%20Low%20Res.pdf ).

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    Appendix 2: Key material aspects by sector

    This information has been compiled from

    those companies that have undertaken

    a materiality process. Sectors where

    there were no companies undertaking a

    materiality assessment are not included

    in this list.

    Companies in many of these sectors

    identied common aspects such as

    health and safety and environmental

    impacts in their materiality assessments.

    In the summary, we have chosen to

    highlight aspects that tended to be more

    specic to particular industries.

    * Only one company reports material

    aspects in this sector

    The table below details some of the key material sustainability aspects by sector.We have assigned companies to the same industry group, or sector, as referenced

    by the SGX.

    Sector Material aspects

    Finance* Economic performance

    Resource use

    Non-discrimination

    Anti-bribery

    Market presence

    Transport and storage Responsible business practices Customer focus

    Workplace health and safety

    Employment

    Supporting local communities

    Multi-industry Economic performance Corporate governance

    Environmental performance

    Labor practices

    Product excellence

    Property Emissions Corruption and bribery

    Supporting local communities

    Health, safety and environment

    Tenant satisfaction

    Regulatory compliance

    Manufacturing Workplace health and safety

    Learning and development

    Resource use

    Innovation and productivity

    Supporting local communities

    Agriculture* Workplace health and safety Anti-corruption

    Environmental management

    Waste management

    Emissions

    Food products* Labour relations

    Supporting local communities

    Supplier relations

    Consumer relations Sustainability in plantations

    Services Corporate governance

    Regulatory compliance

    Supporting local communities

    Responsible provision of products and services

    Training and development

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    Lets continue the conversation

    Find out how we can help you tackle

    your sustainability challenges at

    ey.com/SG/en/Services/Assurance/

    Climate-Change-and-Sustainability-Services

    Contact

    K. SadashivPartner, (ASEAN)

    Climate Change and Sustainability Services

    Tel: +65 6309 8813

    Mob: +65 9008 4635

    [email protected]

    Keat Meng Mak

    Head and Partner, Assurance

    Tel: +65 6309 6738

    [email protected]

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