“The value of education is not the learning of many facts but the training of the mind to think.”

Albert Einstein

School of Business and ManagementQueen Mary University of London

Mastering Zoom for teaching delivery

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IntroductionsYour facilitator for this workshop

Tom WhitfordLearning Experience Practice Lead

Curio

We bring together the creative and curious for human improvement, driven through the power of education and research.We advise education providers on their strategy and people.We review curricula then design, develop and deliver learner-centered experiences through an understanding of how the human brain learns and develops.We develop platforms and embrace technologies that make education, learning and development more efficacious and efficient.

Fast growing education consulting and services organisation

Our value comes from our work with clients and what we give back to education.

How we’ll communicateRules of Engagement

• Please participate, you are what gives this workshop purpose• Please use the chat function to add

questions and feedback throughout the workshop• Otherwise, questions will be answered

in dedicated time at end• Use the reactions (hand raising,

clapping) to feedback to the presenter• Whilst we would like you to mute your

microphone during the presentation, feel free to unmute and contribute at any time

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The Menu for Today

• An introduction to Zoom: what it offers beyond competing platforms • The Zoom interface: getting started • Zoom tools and functions: Whiteboard, polls, breakout rooms • Focus on managing and working with breakout rooms • Key tips and tricks from an experienced Zoom educator

• Q&A

AN INTRODUCTION TO ZOOM

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What it offers beyond competing platforms? Well, convergence!

What it offers beyond competing platforms?

• Nearly a replication of face-to-face interaction but not quite.• Why Zoom market dominance? Cheap, compatible, video-first mentality, 150

millisecond rule (Conversations feeling “unnatural” past this lag)• UX/User Interface simplicity to get started, utility

Choose your platform! All work, all have nuances

Zoom MS Teams BB Collaborate

• Compatible, ease of use• External links for guest

access, SSO for student access• Screen share, ease of polling,

whiteboard

• Breakout rooms simplicity (automatic, and pre-assigned)

• Recording: can be cloud or local (to your pc). Think about how this is then re-uploaded onto your QM+ page

• Relative, ease of use• “Together mode”• SSO for student access, using

QMUL email• Screen share, NO POLLING (but,

plugins), whiteboard

• Breakout rooms MANAGABLE, but new updates have just landed (pre-assigned)

• Recording: Uses MS Stream (cloud based, receive a link). Think about how this is then downloaded, and then re-uploaded onto your QM+ page

• Relative, ease of use• Web-based platform• Integrated with QM+, QMUL

student logins• Screen share, polling, whiteboard

• Breakout rooms simplicity, (automatic, student self-select)

• Recording: Manual to turn on, link is integrated into QM+ and automated so no effort

ZOOM INTERFACE: GETTING STARTED

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Prepare for your Zoom live class

• Get started• Login via www.zoom.us with your QMUL email . Let’s try this now• Install the software if you prefer, once you have set up your meetings, and adjusted

settings• Test your connection/audio/video...Try a recorded meeting with yourself

• Host controls• Get familiar with chat, annotations, whiteboard, breakout, sharing screen etc

• Encourage a sense of community• Make eye contact with camera• Mute mic when you don’t speak• Find your light

• Record your session• Record to the cloud or your computer• Let students know you record the session through a note on your slides

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Whiteboard, polling, chat, screen annotation…

• Chat tool • Posts to the whole class or to one other person (private message)• Send files here also• Chat can be overwhelming for some students and for you to monitor. Think

about when – where – how you want to allow students to engage in chat• Screen annotation• Guide students • Explain a concept

• Polling• Non - verbal & Verbal Feedback

…Let’s try the whiteboard now

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Creating a poll Launching a poll/end a poll/ share results

Managing and working with break out rooms• Launch break out rooms from the host controls during the meeting

• 50 break out rooms/Up to 200 participants per room• Breakout Room participants have full audio, video and screen share capabilities• Hosts can move between Breakout Rooms• Participants can request help from a host while in a Breakout Room

ØNot possible to access full break out room functionality via a web browser

• Preassigning Breakout Rooms• Plan ahead: How many Breakout Rooms do you want to have?• How many participants do you want in each room?• Do you prefer to manually assign participants to rooms, or have Zoom randomly

assign the rooms?

…Let’s try the breakout room pre-assign now

Managing and working with break out rooms

…Let’s try the breakout room pre-assign now

Create break out rooms during the meeting (meeting controls)ASSIGN MANUALY

Manage break out rooms during the meeting/ in progress

BEST PRACTICESFacilitation via Zoom

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Some first week tips : The simpler the better!

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• You must rethink everything (but not change your content and learning outcomes!) when starting on a new platform, either this is Zoom, MS Teams or Collaborate, and reconsider the approach for the medium• While there’s no one right way to start the first day of class on Zoom, the overall

purpose of the first day is to establish a positive connection• Roadmap your course by offering transparency for the Semester ahead with an

overview of the course structure, learning outcomes, activities and feedback• Collaboratively generate alongside your students a desired set of classroom

expectations and behaviours. Zoom norms, or “netiquette” (ie: camera use, mics, breakout turn taking etc)• Promote off-task discussion, leave space for students to talk to one another

about something unstructured (break outs). This is why they come to campus!

Overall: Top Tips for Zoom Success

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• Consider a second monitor/screen to manage the various windows • Support for managing chat: use a TA, or a student within the class• Think about structure hook, explanation, breakouts, ”landing”• Consider a break in the middle• Don’t forget how you will consider the recording files: a source of inbox clog• What is the value in synchronous classes? Don’t forget this! A student signing up for a

long lecture might be thinking: why isn’t this a recording? Promote the social, and discursive

• Make good use of whiteboard to combine, collate, synthesise• Use “spot” polls to check engagement levels: they interrupt!• Don’t aim for all the innovations in week 1: start with basics (one new function per week)

THE FLOOR IS YOURS

*Teaching with MS TeamsTomorrow morning 11th, 9.30am

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“The value of education is not the learning of many facts but the training of the mind to think.”

Albert Einstein

End of Workshop….Q&AThank You