mastercard: a leading company in diversity

MasterCard: A Leading Company in

DiversityKristin Sample

MasterCard

• DiversityInc ranks MasterCard #6 in Top 50 list of most diverse companies

• Has been in Top 10 three years in a row

• Also awarded ‘Top Company for Inclusive Culture’

MasterCard“Our culture of inclusion has established us as a global company of empowered employees

who use their diversity of thought, experience and background to advance innovation and

MasterCard’s contributions to society.”

President & CEO Ajay Banga

MasterCard• Chief Diversity Officer

Donna Johnson• Formed 8 Business

Resource Groups for minorities and co-cultural groups

“We’ve built a culture that develops our employees professionally and personally, making MasterCard a

fantastic place to work. We distinguish ourselves as an employer of choice by encouraging employees to lead

change through their skills and passions.”

DiversityInc: MasterCard

• Diversity is their foundation• It drives their collaboration, talent

development, and innovation• Believe you need diversity to be

sure you are not “blinded to the same mistakes that you can otherwise make because you can only see things through one prism.”


• Management: 16% more women, 18.5% more Blacks, Latinos, and Asians than Top 50 average

• Senior leadership: 3 times more Asians, 59% more women, and 9% more Latinos than Top 50 average

• Great efforts to remove Glass Ceiling and give all opportunity for professional development and career advancement

Glass Ceiling: A transparent, yet strong barrier preventing minorities from moving up the ladder.


• Its inclusive culture covers every group

• Expressed concern for LGBT after “Religious Freedom Acts” and commits to eliminating discrimination of LGBT

• Provide benefits to same-sex couples• Support and participate in PRIDE

events • Oppose any laws or actions that

encourage or enable any discrimination

Timeline to a Multicultural Organization

A Multicultural Organization

• Instituting policies for diversity, like the BRG’s, show MasterCard as a Multicultural Organization

• Since 2008, MasterCard has been on the journey and has created 8 groups for women, minorities, and other groups

Business Resource Groups

• 1000 members, 36 locations

• Seeks to advance women’s careers

• Mentoring and Coaching• Reputational and financial

benefit to MasterCard

WLN: Women’s Leadership Network


• Enhance understanding of trends in Asia and how dynamics impact business in the region

• Provide insight into purchasing preference of Asian customers everywhere

EAST: Empowering Asian Employees for Success and Thought Leadership


• Create environment that attracts, promotes, and retains employees of African descent

• Give opportunity for professional growth

• Provide insight into purchasing preferences

LEAD: Lifting Employees of African Descent


• Create environment of inclusiveness and respect

• Allow employees to be open about sexual orientation, gender identity, or expression

• Promotes equality• Explore ways to reach

out to LGBT community

PRIDE: Gay, Lesbian, Bisexual, Transgender


• Brings together Latin American, Spanish, Portuguese, French, and Italian cultures

• Opportunity for professional development and networking

• Creates shareholder value through connection to Hispanic consumers

Latin Network: Employees of Latin Descent


• Focus on developing and utilizing innovative skills of young professionals

• Believe diversity encompasses generational differences and life stages

• Play important role as influencers and drivers of business industries

• Create network of young professionals that informs MasterCard’s business strategy, fosters information sharing, and relationship building

YoPros: Young Professionals


• Focuses on diversity of background and experience

• Open to all employees regardless of age or seniority

• Provide environment that engages members and utilized their experience, talents, and value

WWAVE: Workers with Accumulated Valued Experience


• Global network of support for active and veteran military personnel and families

• Facilitates successful transition into MasterCard’s corporate culture

• Provide opportunities for professional growth

SALUTE

Diverse Organization Opportunities

• Business Case for Diversity: bottom-line benefits in diverse organization, especially when representative of the larger community

• MasterCard’s 8 BRG’s not only help the employees, but it allows them insight into how to reach customers of these groups as well

Diverse Organization Opportunities

• Resource –Acquisition Argument: Companies develop reputations as prospective employers for minorities. Best reputations for managing diversity will win competition for best personnel. As labor pool changes, this will be beneficial.

• MasterCard has reputation as a great place to work because of its diversity and inclusion. They will be more likely to acquire and keep employees, as people of minorities will seek them out.

Works CitedMasterCard | DiversityInc Top 50. (2015). Retrieved March 29, 2016, from http://www.diversityinc.com/mastercard-worldwide/MasterCard. (2016). Business Resource Groups. Retrieved March 29, 2016, from http://www.mastercard.com/corporate/careers/business-resource-groups.htmlMasterCard. (2014). MasterCard Diversity and Inclusion [Brochure]. Author. Retrieved March 29, 2016, from www.mastercard.com/diversity