SEPTEMBER / OCTOBER 2015

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May / June 2015 | 2

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4 | Sept/Oct 2015

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05 Editor’s Note

06 Perspective

07 President’s Message

08 Membership News Councillor Profile

10 Industry News

12 QBCC

13 Technical

14 MPAQ Out on the Road and in the Regions

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Contents

17 Training Calendar

18 Plumbing & Gas Industry Awards 2015

24 MPAQ Membership Feedback

25 Social Page

27 Product News

29 Events Calendar

30 Association of Hydraulic Services Consultant Australia

31 Representation

32 Legal News

33 Insurance News

34 Kokoda Challenge Wrap Up

35 Membership Update and Milestones

36 Member Focus

37 Membership Majors

38 New Members

39 Corporate Supporters

Sept/Oct 2015 | 5

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Editor’s NoteEmma ClarkeEDITORAs the peak Association representing plumbing businesses across Queensland, MPAQ work hard to ensure our members receive as many benefits to make running your business a lot easier. This isn’t just captured through discount services and assistance from our highly experience technical, training and HR teams; it also happens through the lobbying and representation efforts made by Penny as our Executive Director, and our Councillors, staff and members. One of the most common themes that is a reoccurring problem within our industry is the work by handymen, non-licensed persons and the like; undercutting the hard work of those that have spent numerous years to learn the ins and outs of the trade. In order to stamp these cowboys out, we all need to be doing our bit. You will read in this issue the lobbying and further discussions MPAQ have embarked on to discuss point of sale legislation for plumbers (Pg31) and the QBCC has conducted a number of audits (Pg12) in which seven handymen have been fined. A certain element of responsibility also falls on you, as the licensed plumber. Encourage consumers to look at your licence, educate them about dodgy tradesmen when you are onsite and explain the risks in which they would be undertaking if they hadn’t found you. Give them peace of mind that Master Plumbers will give them the best quality and standard of service within the industry. If you have any other ways in which you are spreading the word, write to me and let me know – let’s all help each other. We celebrated our 16th Annual Awards night in July with over 530 people in attendance; a fantastic night to celebrate those within our industry that have been nominated by their peers for the hard work they have invested. All the information about the night can be found from page 18 – 23. The AHSCA take us through the designer’s role on hot water generation (Pg30) and we look at the regional trips the MPAQ have been making on page 31. Not to mention a wrap up of our teams effort on the Kokoda Challenge (Pg 34), and an introduction to the new Major Contractors Group and their Supporters on page 37. A huge issue ahead! I better let you get on with it! Welcome aboard to our new members!

Emma

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6 | Sept/Oct 2015

Perspective

Penny CornahEXECUTIVE DIRECTOR

On Friday 24 July the plumbing industry united at the annual Plumbing and Gas Industry Awards presentation dinner. Over 530 people attended this prestigious industry event which recognises the outstanding achievements of apprentices and honours those plumbers, gas fitters and hydraulic consultants who provide exceptional work to their clients. My sincerest appreciation must go to our sponsors, without your support we would not be able to host this key event for our industry. Thank you to everyone who made the effort and nominated for the 2015 awards, without your participation and involvement we would not have an awards program, so thank you. Congratulations to all of our winners, view pages 20-22 to see all the details. Nominations for 2016 will open early, stay tuned for details. I would also like to acknowledge and thank the Hon Leeanne Enoch MP, Minister for Housing and Public Works, Minister for Science and Innovation for attending this special event and for sharing her passion for the plumbing industry. The Minister shared a number of key priorities for the government which included:• The changes to the water meter legislation • The creation of the interim Service Trades Council • Non Conforming Products issue and her involvement in

the Building Minister’s Forum Since the awards night two of these items have progressed.

Interim Service Trades Council As part of the government’s commitment to re-establish a dedicated plumbing industry regulatory body within the Queensland Building and Construction Commission, the Minister has created an Interim Service Trades Council (STC). The STC will provide a voice for the plumbing and drainage industry, contribute to national policy development and promote high levels of professional competence for plumbers and drainers. The STC will also support complex licensing applications by having them considered by experienced industry professionals, such as in the case of workers wishing to enter the industry with overseas qualifications. Additionally, any licensee who is not satisfied with a disciplinary decision made against them will be able to appeal to the STC. MPAQ has been given the opportunity to hold a position on this Council and we are looking forward to being apart of this important group.

Building Minister’s Forum Tackling Non Conforming Products On Friday 31 July the Minister attended the Building Ministers’ Forum in Melbourne. Minister Enoch focused her speech towards protecting consumers and the construction industry against defective and non-compliant building products.In her address she mentioned how the Queensland Government were already working towards this goal by having the Queensland Building and Construction Commission (QBCC) working with other agencies to establish a framework to protect against potentially dangerous products. “The committee is currently comprised of the QBCC, the Queensland Office of Fair Trading and the Electrical Safety Office, and there’s been strong support from members of the construction industry.”Minister Enoch said that the Building Ministers’ Forum had also agreed unanimously to retain and strengthen the Watermark certification

The Minister also advised that there was widespread agreement from the other Minister’s and they have agreed to set up a Senior Officers Working Group with officials from around the country to maintain momentum on the issue. The Minister has committed Queensland to provide the secretariat support for this important work.“The Working Group will develop options for the best possible safeguards for building and construction industry members and the public.” This is a positive step for the industry.If you would like to discuss any of the items further please contact me on 07 3273 0800 or via email at penny.cornah@mpaq.com.au.

executive

Penny Cornah, Chris Whiting MP and the Hon. Leeanne Enoch MP

Sept/Oct 2015 | 7

In the past few issues I covered a few topics that I believe are relevant to not only the business owner, but plumbers in general. I have covered the rapid change that has and continues to take place in our industry, the world class system we have here in Queensland, the threat of non compliant workmanship, profitability and estimating jobs, and in the last issue I wrote about the need to be and the benefits of, being involved in your industry. All very real and very true. I recently had a couple of experiences where I realised a common thread through all of these topics, that being the gift of knowledge. In 2014 I wrote about the rapid changes that have occurred over the past decade in products, work practices, industrial relations, technology and regulatory frame work.Are you aware that in Queensland we have five pieces of legislation that sit above AS3500? Those being the Plumbing and Drainage Act, the Plumbing and Drainage Regulation, the Standard Plumbing and Drainage Regulation and the Queensland Plumbing & Waste Water Code which sets out many Qld specific requirements for plumbing and drainage work, as does the Queensland Development Code. Following this we have AS3500: parts 0-1-2-4. The gas industry requires us to have knowledge and comprehension of the Queensland Gas Work Licence and Authorisation Requirements let alone the Petroleum and Gas Regulation. Then we can look at AS5601 books 1 & 2. If you test and maintain backflow prevention devices there is AS2845.3. If you test and maintain thermostatic mixing valves you are required to have knowledge of their workings and testing procedure’s for which we use AS4032.3 as our reference. Then after all this there is the requirement to have a working knowledge of the manufacturers requirements of the myriad products we install. AS3500 – AS5601 – AS2845 are all performance based standards with a requirement to follow manufactures installation and servicing requirements.

Now I ask you, how well do you know the legislative requirements and the requirements of the standards of your respective industry? How up to date are your set of standards? For example, does your copy of AS3500.1 incorporate amendments 1 & 2? If you were to tell me you know your legislation and standards, you are in the minority of people who do.As one of the MPAQ trainers traveling around the state delivering Backflow, TMV and Service Type A gas courses I can personally testify to that very real fact. This is the knowledge aspect of what I am trying to get across. How can anyone in our industry, be it plumbing, gas or both, keep up to date with all the information without guidance and assistance? If you lose track of any relevant information, changes to standards, regulations and the Act along with current manufacturer’s information, you will inevitably fall behind and carry out non-compliant work. In many cases this can have disastrous and some times fatal results. The fact of the matter at hand is that with increased knowledge of the requirements of what you are practising, comes increased confidence in how you apply your trade, which leads to a higher level of compliance. For the business owner it also means we can maintain our sanity, or what is left of it!I am going to tread on some dangerous territory but alas I have witnessed this enough to know it to be a fact for a great number of us out there. The older you are the less likely you are to be up to date with the requirements of the regulations, the codes and the applicable standards. I see this in nearly every class that I teach and I see it in the field. The often used comment I hear is “when did that change?” or “they never told me”. Your currency with your standards and hence your knowledge is your responsibility. My friends this is why our industry needs Continuing Professional Development (CPD) which in all likelihood will be put in place later this year or early 2016. Initially it will be voluntary with the view to becoming compulsory two years later. The easiest and best way to stay informed and have advice on tap is with membership of MPAQ, if you are not already. Through the programs, seminars, webinars and the fantastic events like the MPAQ PIPES where you can talk directly to our regulator and industry experts, it will be much easier for everyone in our industry to stay up to date with changes in the plumbing industry. So the take home point is: Stay up to date, stay current, stay compliant and:

Happy Plumbing

President’s Message

Kelvin SladePRESIDENT

Knowledge + confidence = compliance + sanity

8 | Sept/Oct 2015

news

Membership News

Rheem’s DAVID SKEHAN Enters Retirement By Paul Adams, Sales Manager Qld, Rheem.After 40 years of outstanding service David has decided to retire from his position of State Manager Rheem – Queensland. David joined Rheem in 1975 as Sales Administrator before working as a Sales Representative and Northern NSW Sales Manager in our Newcastle office. He then transferred to Sydney for 5 years as Sydney Sales Manager before relocating to Queensland in 1997 to assume his current position of State Manager QLD. Shortly after David’s appointment in Queensland he was aptly nicknamed “The SkehanTOAD” , a name that is still quoted today.

During his career he has always been held in high regard by all his peers and recognised as being positive and having a can do attitude. In fact, the question has been raised, whether Rheem Hot Water is pumping through David’s veins rather than blood!! To quote David, “If it is going to be – it is up to me”. Which has been consistently reflected in his commitment to all aspects of his work. If asked, David would tell you the three most influential people in shaping his career would be Geoff Elliott, Paul Duff and Chris Mundy. He has been decorated with Rheem’s most prestigious award, namely the CEO’s award for “Most Outstanding Performance” in 2009. On behalf of all your friends from the Industry and Rheem we wish you and Joanne a long and happy retirement filled with good health and lots of laughs.

Councillor ProfileBILL WATSON Trustee

Bill has been a plumber, drainer and gasfitter for 42 years, serving his apprenticeship with Watson Plumbing (Dave Watson, no relation) from 1967 – 1971. He commenced his plumbing business Connectors “The Plumbing People” Pty Ltd in 1973. Connectors carry out work for industrial, commercial and domestic premises’ in the

Brisbane area, specialising in backflow prevention, solar and heat pumps and TMV. Bill joined MPAQ in 1977 and has been on the Council for 33 years. He was made a Life Member in 1995 and a Trustee in 2011. He is also a Director of Master Plumbers Australia. Bill has also been a Rotarian for 25 years and received a Paul Harris Fellow in 1999. He is happily married to his wife, Marie and has 3 children and 9 grandchildren (8 girls and 1 boy).

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10 | Sept/Oct 2015

news

Gas Components Australia Issue Product Safety AlertGas Components Australia have issued a Product Safety Alert for their manufactured product code 51-MCO as pictured and dated 12/14, this alert only applies to the orange handled version as shown and with a marking GasTight – GCA. The manufacturer has notified Gas Components Australia that a batch of the valves may have had an incorrect sized O ring fitted to them and can therefore leak through the valve spindle.If you have stock of the valves please contact sales@gascomponents.com.au to arrange the return of the product and an exchange of goods. For further information, please contact MPAQ on 07 3273 0800.

QBCC Update on the Plumbing Application Service (PAS)Currently the Plumbing Application Service (PAS) is used as a central register of notifiable work (plumbing work) performed within Queensland. Plumbers lodge a Form 4 for notifiable work performed either as a manual paper form which is entered by Queensland Building and Construction Commission (QBCC) staff or lodged directly online (the preferred option). These notifiable work applications are then available for search and view for Local Government Authorities for auditing purposes or members of the public during conveyancing activities. As part of the transition from the Plumbing Industry Council (PIC) to the QBCC it was proposed that the current PAS would be integrated into the QBCC’s computer platform (Salesforce) within the first two years of operation, however due to high levels of outages and inconsistent performance of the PAS the QBCC has chosen to move to the new platform much sooner than scheduled. This new platform will allow plumbers who perform notifiable works to lodge a Form 4 via a web portal that they log into, enter the job (Form 4) and pay. During this transition period the Commissioner has agreed not to increase lodgement fee’s for Form 4s in line with government increases. No action will be taken against a licensee for failing to lodge a Form 4 within the required 10 business days if they are having difficulties with lodgement. Some advantages of the new system will include: • Greater security of information • Faster and more user friendly interface • QBCC will be the systems administrator • No outages and system failures For more information please contact the QBCC on 139 333.

New Plumbing Industry Regulator to be EstablishedIn mid July the Queensland Government announced, as part of its commitment to re-establish a dedicated plumbing industry regulatory body within the Queensland Building and Construction Commission, the establishment of an Interim Service Trades Council. Prior to November 2014, the former Plumbing Industry Council took care of all the plumbing and drainage industry’s occupational licensing, compliance and disciplinary needs. While this is an interim arrangement, the department is now working to draft legislative changes to establish its long-term regulatory equivalent. The Service Trades Council (STC) will provide a voice for the plumbing and drainage industry, contribute to national policy development and promote high levels of professional competence for plumbers and drainers. The STC will also support complex licensing applications by having them considered by experienced industry professionals, such as in the case of workers wishing to enter the industry with overseas qualifications. Additionally, any licensee who is not satisfied with a disciplinary decision made against them will be able to appeal to the STC. For more information, please contact the MPAQ office on 07 3273 0800.

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12 | Sept/Oct 2015

news

The Queensland Building and Construction Commission’s plumbing team recently conducted compliance checks in greatly contrasting locations – on large commercial and high-rise projects in the Brisbane CBD and in a number of towns in southwest Queensland during a road trip of more than 1,700km.The Brisbane operation saw QBCC staff target 10 sites, checking more than 100 licences and verifying site induction records. The high level of licence compliance by plumbing and fire industry licensees most likely reflects the professionalism of larger sites and their induction and site management processes.No expired licences or unlicensed individuals were identified, and in general licensees were pleased to see the compliance action being undertaken. The team did however identify apprentices who had completed their time but had not yet applied for their provisional licence. This is a timely reminder that apprentices who have completed their apprenticeship must apply for a licence through the QBCC as soon as practical after an apprenticeship is completed, or face possible disciplinary action from the QBCC. The plumbing team also uses the audits to listen to licensees’ feedback and suggestions. The team passes this information onto QBCC management and where required, takes any necessary action.QBCC teams have found that on smaller sites, companies and individuals are less vigilant in checking credentials, and unlicensed and untrained individuals are regularly found working on smaller sites, an unsafe situation for all parties involved. The QBCC urge all project managers, forepersons and business owners to check licences as part of your normal employment processes and site inductions.As mentioned in the introduction to this article, two of our compliance officers recently drove 1,700 km around southwest Queensland in undertaking notifiable works compliance checks and public engagement activities.They visited Dalby, Chinchilla, Roma, Mitchell, Charleville, Cunnamulla, St George, Moonie and all townships in between. The visit aimed to raise public awareness of our compliance work and to ensure notifiable work requirements are being met, through the targeting of anyone negligent in submitting Form 4s for notifiable work.

The team visited businesses and requested information about tradesmen and handymen engaged to perform repairs and installation works. As a result, a number of plumbers were disciplined for failing to submit Form 4s and seven handymen were detected performing regulated plumbing work. The penalties for performing plumbing or drainage work without a licence can be significant, with fines starting at $1178 per offence. Our audits are designed to help create a level playing field across the plumbing and drainage industry and to encourage the ‘one in all in’ concept whereby all plumbers submit the appropriate paperwork to local government and comply with the relevant legislation. The QBCC also works closely with the MPAQ when engaging with regional plumbers, including attendance at regional MPAQ meetings.If you require any support or advice regarding any aspect of notifiable works or plumbing, drainage and fire industry licences, you can contact the MPAQ on 07 3273 0800.

QBCC Licensing Audits

in City & Country

Sept/Oct 2015 | 13

technical

What Is Old Is New AgainBy Kelvin Slade President, Master Plumbers’ Association of Queensland On 11 August A Current Affair (ACA) ran a story on “fake tradies”, essentially plumbing work being undertaken by unlicensed people. ACA’s journalists followed a person into Bunnings and filmed him buying plumbing materials, they then tracked him onto a job site to what appeared to be a two-story house being built. They then went to another job site where a Friday afternoon BBQ was taking place with a builder and his crew of licensed tradies. A few of the tradies and the builder were interviewed, all saying how the building industry and their businesses were being affected by the poor quality of the work being done while being constantly undercut on price.The common question or statement we hear is “when will the government do something to stop unlicensed work happening?” The reality is it is nearly impossible to stop it, just like drink driving. I am by no means making excuses for or justifying what these fools do, or condoning the practice. It is illegal, it is policed, but it still happens. There is a distinct difference between the southern states and how we operate in our industry in Queensland. The big difference is we still have a regulated industry. In the March/April Master Plumber magazine I wrote “Most state governments around the country, Queensland included, have in some manner de-regulated our industry in the name of ‘cost reduction and savings to the general public’ and this is probably the most dangerous threat we face. The MPAQ have worked hard and spent considerable resources over the last two years fighting that very battle.”In the ACA story the builder stated the lack of inspectors and inspections has become a major issue. What this translates to

is, the regulator in that state has become ineffective and has no resources, all due to government policy. Very recently I was informed that in NSW they are beginning to re-employ more plumbing inspectors, with around 40 inspectors currently employed. How many do we have in Qld? We have 77 jurisdictions. The larger more populated councils have well resourced plumbing departments while some of the remote councils not so, but suffice to say we have vastly more than down south. Many of you whom I have met at one time or another grumble about the inspectors in the areas in which you work, but the reality is if we didn’t have them our industry would be for the poorer. Another point that needs to be mentioned is one of pet subjects, that being point of sale legislation. If we had legislation that had any substance you would not be able to buy certain items without providing a plumbing or gasfitting licence. How hard can it be? You want to buy gas fittings, provide a gas licence as proof the product will be installed in a safe compliant manner. The same should happen with any water heater. If the government was to be serious about the safety of the public and compliance with their own legislation they would introduce the appropriate legislation. What can you do to help your industry and livelihood? Simple really, take pride in your licence and what it stands for, only undertake compliant work, be compliant with legislation and submit your form 4’s, don’t lend your licence to any one. In other words don’t give the government any reason to deregulate our industry.The MPAQ encourage you to take a photo and report those performing plumbing work that are unlicensed. The MPAQ will preserve your anonymity and report this to the QBCC on behalf of the industry.

14 | Sept/Oct 2015

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MPAQ Out On The RoadThe Master Plumbers’ Association of Queensland (MPAQ) has been on the road visiting and meeting with members across Qld. It is important to MPAQ to understand what business is like for all members, with these trips giving us the opportunity to reach the regional areas where our members do not get the frequent opportunities that the eastern seaboard do. The first trip saw Executive Director, Penny Cornah and Vice President, Kent Vickers travel Toowoomba, Dalby, Chinchilla, Miles, and Roma, where they hosted two dinner meetings and personally visited the members in these areas. The Dalby Regional Council also made some time to meet with Penny and Kent to discuss issues impacting plumbers in the region, with some time also spent meeting the managers and staff of a number of plumbing supply stores.

Penny Cornah and Greg Stimson, Stimson

Plumbing Dalby

Kent Vickers and Cameron Fermour, Cameron Fermour

Plumbing & Roofing

Penny Cornah and Ben Edwards, Ben Edwards Plumbing

Dinner meeting in Roma

The Tradelink crew in Chinchilla

Kent Vickers and Shane Fermour, Fermour Plumbing

John and Kelly from J Mullins

Plumbing with Kent Vickers

Tamara Pitt from Pitt’s Plumbing and

Penny Cornah

The second regional trip took Penny and Councillor, Patrick Robertson to Mackay, Moranbah, Clermont, Emerald, Blackwater and Rockhampton where they were joined by the Queensland Building and Construction Commission’s (QBCC) Principal Audit and Engagement Officer, Russell Bergman. Both Isaac Regional Council and Central Highlands Regional Council were interested to meet with the MPAQ and the QBCC to discuss notifiable work audits, Plumbing Application System and the review of the Plumbing and Drainage Act. This trip allowed not only the MPAQ to provide an update to the regions, but allowed the QBCC to provide information direct to our members regarding licensing and compliance. Between two division meetings and plenty of one on one catch ups with members on site or at their offices, this trip was very productive and informative. The final day of this trip allowed Penny, Patrick and Russell to join the Rockhampton Reece store for breakfast to meet the local plumbers of the area followed by a visit to the local QBCC office, Rockhampton Regional Council and the local Gas Inspectorate.

Dinner Meeting Emerald

Patrick Robertson, MPAQ Councillor, Chiz Ruzton, Isaac Regional Council, Russell Bergman, QBCC, Jeff Graham,

Isaac Regional Council and Penny Cornah

Alan & Karen Christian from Christian’s Plumbing

in Emerald

Shane and Corbin Young from Prime Plumbing with Patrick Robertson, MPAQ Councillor and Russell Bergman, QBCC

Penny Cornah with Geoff

Mackenzie winner of the

Flight centre voucher and

Patrick Robertson

Sept/Oct 2015 | 15

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Both trips have been well received by the regional members, plumbing supply stores, regional councils and the Gas Inspectorate with positive feedback obtained from each region. The next trip will see Penny and MPAQ Treasurer, John Salmon head to the Fraser and Sunshine Coast in September. Make sure to follow our weekly Update for more information.

Patrick Robertson, MPAQ Councillor with Col Baldock and Russell Bergman, QBCC in Mackay

Patrick Robertson, MPAQ Councillor with the Hon Cameron Dick, MP

Minister for Health and Minister for Ambulance Services with Penny

Cornah, MPAQ Executive Director.

Staff at Reece in Moranbah with Penny Cornah and

Patrick Robertson

John, Deborah and Jason from Gem Plumbing in Emerald

Dinner meeting in Rockhampton

Patrick Robertson, MPAQ Councillor, Allan Carroll, Reece with Russell Bergman, QBCC

The crew from Plumbworx

in Blackwater Patrick Robertson, MPAQ

Councillor and Russell Bergman

with Tony and Karen from Tony’s

Plumbing in Moranbah

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CPCPWT4022A - Commission & Maintain Backflow Prevention Devices

DATE LOCATION

SEPTEMBER 16th - 18th Brisbane

SEPTEMBER 21st - 23rd Cairns

NOVEMBER 23rd - 25th Brisbane

DECEMBER 2nd - 4th Gold Coast

CPCPWT4023A - Commission & Maintain Hot & Heated Water Temperature Control

Devices (TMV)

DATE LOCATION

SEPTEMBER 14th - 15th Brisbane

SEPTEMBER 24th - 25th Cairns

OCTOBER 6th - 7th Townsville

OCTOBER 13th - 14th Mackay

OCTOBER 21st - 22nd Rockhampton

NOVEMBER 3rd - 4th Bundaberg

NOVEMBER 11th - 12th Sunshine Coast

NOVEMBER 26th - 27th Brisbane

CPCPCM4012A - Estimate and Cost Work

DATE LOCATION

More dates coming in 2016

QLD300GAS01A - Service and Repair Type A Gas Appliances

DATE LOCATION

DECEMBER 7th - 10th Brisbane

CPCPGS4011C - Design and Size Consumer Gas Installations

DATE LOCATION

NOVEMBER 16th - 18th Brisbane

CPCPCM4011A - Carry out Work-Based Risk Control Processes

DATE LOCATION

NOVEMBER 19th - 20th Brisbane

RTO Code: 30473

Upcoming Courses 2015

   

 

 

 

   

                                                                             

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

                       

   

 

Dates   Course   Location    

April  

20  –  23   Service  and  Repair  Type  A  Gas  Appliances   Sunshine  Coast  

May  

4  –  5     TMV   Brisbane  

25  –  27     Backflow  Prevention   Sunshine  Coast  

28  -­‐  29   TMV   Sunshine  Coast  

June  

1  –  3     Backflow  Prevention   Gold  Coast  

4  –  5     TMV   Gold  Coast  

4  –  5   Estimate  and  Cost  Work   Sunshine  Coast  

15  –  17   Design  and  Size  Consumer  Gas  Installations   Sunshine  Coast  

22  -­‐  23   Carry  out  work  based  risk  control  processes   Sunshine  Coast  

July        

1  –  2     TMV   Gympie  

6  –  8     Backflow  Prevention   Gympie  

14  –  16     Backflow  Prevention   Bundaberg  

28  –  30   Backflow  Prevention   Gladstone  

August      

3  –  6     Service  and  Repair  Type  A  Gas  Appliances   Brisbane  

11  –  13   Backflow  Prevention   Yeppoon  

19  –  20   Estimate  and  Cost  Work   Brisbane  

25  –  27     Backflow  Prevention   Mackay  

September      

1  –  3     Design  and  Size  Consumer  Gas  Installations     Brisbane  

8  –  10     Backflow  Prevention   Townsville  

10  –  11     TMV   Brisbane  

16  –  18     Backflow  Prevention   Brisbane  

21  –  23     Backflow  Prevention     Cairns  

24  –  25     TMV   Cairns  

October      

6  –  7     TMV   Townsville  

13  –  14     TMV   Mackay  

14  –  15   Carry  Out  Work  Based  Risk  Prevention     Brisbane  

21  –  22     TMV   Rockhampton  

27  –  28   TMV   Gladstone  

November      

3  –  4         TMV   Bundaberg  

11  –  12       TMV   Sunshine  Coast  

23  -­‐  25       Backflow  Prevention   Brisbane  

26  –  27       TMV   Brisbane  

December      

2  –  4     Backflow  Prevention   Gold  Coast  

7  –  10     Service  and  Repair  Type  A  Gas  Appliances   Brisbane  

2015  Training  Courses  

Speak  to  us  about  training  subsidies  from  MPAQ!  

 RTO  #30473  

18 | Sept/Oct 2015

feature

The annual Plumbing and Gas Industry Awards night was held at Brisbane’s Hilton Hotel to celebrate its 16th year on Friday 24 July. Hosted by the Master Plumbers’ Association of Queensland (MPAQ), the night highlighted the elite within the industry focusing on high quality work, knowledge, service and contributions by individuals, apprentices, plumbers, gasfitters and hydraulic consultants. Nova 106.9’s morning radio host, David ‘Luttsy’ Lutteral entertained guests as the MC for the night and announced finalists and award recipients of seventeen award categories. MPAQ’s Executive Director, Penny Cornah praised the growth and involvement in the nomination process for this year. “The level of competition this year was fierce and I commend all the finalists and of course winners,” she said.

“It is so important that the Association acknowledges the exceptional work that those working within our industry play by protecting the health and safety of the community.” “The awards celebrate this, with everyone involved supporting the ongoing longevity of the event.”This year was a completely sold out event with over 530 guests including the Minister for Housing and Public Works and Minister for Science and Innovation, the Hon Leeanne Enoch MP, Member of Murrumba, Mr Chris Whiting MP, the Commissioner of the Queensland Building and Construction Commission, Mr Steve Griffin, and the Acting Chief Gas Inspector, Mr Marshall Holmes. Videos of the award winners are available on the MPAQ website (www.mpaq.com.au) as well as photos from the night which are free to download.The MPAQ would like to thank everyone that made this event possible from sponsors to award nominees, judges, the Hilton Brisbane and BMA Events Group.

Hon. Leeanne Enoch MP

Jenny Cross and Mandy SladeKelvin welcoming guests to the

VIP function

Penny Cornah, Hon. Leeanne Enoch MP and Kelvin Slade

Axis Plumbing

Dennis Yarrow & Rachelle Jesberg - Yarrow Plumbing

Sue and Ken Crase

Michael from Kennards Hire, Test and Measure

Sept/Oct 2015 | 19

2015 PLUMBING & GAS INDUSTRY AWARDS SUPPORTERS

AWARD SPONSORS

VIP FUNCTION SPONSOR

A U S T R A L I A ( R T O : 3 1 2 3 9 ) P T Y L T D

Construction Skills Queensland Merv Harris Memorial Bursary Awardwww.csq.org.au

QLeave Commercial and Industrial Technical Awardwww.qleave.qld.gov.au

The Service Trades College Industry Leadership Awardwww.servicetrades.com.au

Tradelink Industry Mentor of the Yearwww.tradelink.com.au

AHSCA Qld Hydraulic Consultant of the Yearwww.ahsca.com/Qld

CBUS Domestic & Residential Technical Awardwww.cbussuper.com.au

Natural GasBusiness Starter Awardwww.maketheconnection.com.au

simPRO Service Excellence Awardwww.simpro.com.au

Reece Apprentice of the Yearwww.reece.com.au

Queensland Gas Association Commercial & Industrial Gas Installation of the Year

Domestic & Residential Gas Installation of the Year www.qga.org.au

Australian Industry Trade College School Based Apprentice of the Yearwww.aitc.qld.edu.au

Queensland Building & Construction Commission Women in Plumbing and Gas Awardwww.qbcc.qld.gov.au

Department of Housing and Public Works Environmental Plumber of the Yearwww.hpw.qld.gov.au

Services Trades Queensland Best Onsite Innovation Award

Best Workplace Health and Safety Management System Awardwww.stqld.com.au

SUPPORTING SPONSORS

BYVal BAND SPONSOR

20 | Sept/Oct 2015

feature

Andrea Vogler Women in Business AwardWinner – Helen Robinson, GainsiteHelen has worked in the plumbing industry for over eighteen years with her husband Dale at Gainsite Plumbing and Gas in Bundaberg. Helen originally started her career as a cabinet maker running her own business alongside Dale’s plumbing business. Helen assisted Dale with his bookwork temporarily, however this turned out to be a long term role. Over the next 18 years their business grew from two staff at the back of their house to their current staff of 17 employees, five offices, one store man, one apprentice and eight tradesmen. Gainsite have always prided themselves in consistently employing apprentices, totaling 30 over the past 18 years. Helen’s role entails answering phones, training office staff, processing work orders, invoicing, pricing, accountancy and other office duties. Helen should be commended on her significant contribution to the plumbing industry.

QBCC Women in Plumbing and Gas AwardWinner – Angela Carr, Gasops QldAngela is a leader in a male dominated industry with her extensive involvement and proven leadership throughout the gas industry. She began her apprenticeship as a Gas Service Engineer in 1989 and now currently operates her own business, providing consultancy services to the gas industry. Her contributions include offering advisory and emergency assistance to emergency service organisations, assisting in emergency responses, and the development of education programs for government agencies, the public, and general industry. Angela also won the 2014 Andrea Vogler Women in Business Award for her involvement in facilitating training and mentoring programs, and her large contribution to the professional development of the gas industry.

AHSCA Qld Hydraulic Consultant of the YearWinner – Jon BrownJon Brown from ADG Engineers won this award for the hydraulics design of a 44 storey commercial building at William St in Brisbane City. Jon provided a quality design through utilising revit and navisworks to ensure no clash with other services. Various new products were utilised throughout the project, combined with revit and navisworks modelling. Other innovations that impressed the judges included revit LOD 500 modelling which allowed take off’s and 100% clash free navisworks design. The project is a 5 Star Green Star office design and is a built GBCA approved project, incorporating environmental products and procedures. The drawings were well presented and clear. Jon is congratulated for his efforts on this project.

simPRO Service Excellence AwardWinner – Queensland Plumbing & Civil CoQueensland Plumbing & Civil Co have won this award for their glowing references and consistent referrals from customers on the company’s ability to maintain excellent communication, offer prompt and reliable service and ensure that their clients are satisfied with the work carried out. Following completion of work, Queensland Plumbing & Civil Co provide pre and post work photos for their clients and consistently prove that putting their customers first is what is most important. They were also praised by the suppliers they work with, that the team are always friendly, flexible and on time with payments. Congratulations Queensland Plumbing & Civil Co for providing exceptional service and setting such a high standard within the industry.

Tradelink Industry Mentor of the YearWinner – Paul PaskPaul has been working in the construction industry for 35 years, not only in Australia but various international locations in the areas of health and safety, environmental projects, training and mentoring. Paul has a strong understanding of workplace relations and law which enable him to provide assistance to staff and contractors. As a mentor, his responsibilities sometimes overlap that of a teacher or trainer. He possesses excellent communication skills with the ability to communicate a wide variety of thoughts and ideas to employees and apprentices. Paul’s availability and willingness to assist others has been recognised by his peers and he should be congratulated for his contribution throughout the workplace.

Natural Gas Business Starter AwardWinner – Chris O’Brien Plumbing & Gas FittingChris O’Brien’s background of many years was as an Executive within the banking industry. Seeking a change, Chris began a plumbing apprenticeship later in life than most. In 2010, Chris O’Brien Plumbing and Gas Fitting commenced, focusing on maintenance, renovations and new gas installations. Chris’s business plan was to trade under his own name, establishing a reputation for service, trust, and reliability. His value statement “If it doesn’t go into my own home, then it doesn’t go into yours”, has resulted in repeat and unsolicited referral of work. As of May 2015, Chris and his wife Teresa embarked on a new challenge which they are calling ‘Plumber on Tour’, travelling around Australia and performing plumbing work, while also seeing the country.

2015 Plumbing & Gas

Helen Robinson with Penny Cornah

Angela Carr with QBCC Commissioner,

Steve Griffin

Jon Brown with Chris Tritton

Daniel Roberts with Paul Pask

Robert Pearson with Chris O’Brien

Curtis Thomson with Anthony Hayman

Sept/Oct 2015 | 21

The Service Trades College Industry Leadership Award Winner – Kerry ApeltKerry has dedicated 29 years of service to the training of plumbers in Queensland and has been actively involved in the professional development of the industry as a whole. As a leading vocational trainer, his involvement includes gaining an industry agreement on a Certificate I in Plumbing and Services course, assistance in the development of modern training packages and the development of specialist courses to suit the needs of industry. Kerry has worked closely with plumbing regulators, the National Plumbing Services Training Advisory Group and the Property Services Industry Skills Council to assist in the advancement of industry. Kerry is well deserving of this prestigious award and we congratulate him on his leadership and significant contributions.

Construction Skills Queensland Merv Harris Memorial Bursary Award Winner – Michael Giles, James Giles PlumbingMichael is currently in his third year of his apprenticeship, working within the family business, James Giles Plumbing on the Fraser Coast. Michael has been an apprentice since grade ten and has developed a passion for working with gas in industrial and commercial applications. He had to knuckle down in his last years at high school in order to ensure he could one day design, build, and approve large gas appliances. His hard work paid off when he was accepted for a placement at university to study engineering. A keen learner and hard worker, Michael has juggled his apprenticeship along with football and school work for the past three years. At only 17 years old, Michael has worked on commercial and industrial sites all over Queensland and NSW, showing maturity and experience beyond his years through his keen attitude and willingness to excel.

Reece Apprentice of the Year Winner – David Astill, Beavis & BartelsDavid is in his second year of his apprenticeship with Beavis & Bartels, however has been involved in the plumbing industry for the past ten years. David developed a passion and interest for the industry when he was hired by Beavis and Bartels as a storeman and purchasing officer, and then taken on as an apprentice. He has completed four blocks of his studies at the Service Trades College and has a goal of being the best plumber he can be. David performs general plumbing work including temporary installations, in ground draining, and stacks on a daily basis. He is described by his employer as a quick learner with great observation skills and is always keen to get the job done. David is commended on his knowledge of the industry and passion for his work.

Department of Housing and Public Works Environmental Plumber of the YearWinner – Cooke & Dowsett Pty LtdCooke & Dowsett have won this award for their work on a multi-storey office tower located in Anne St, Brisbane City. The tower features 59,100 square meters of A-grade commercial space, retail space and extensive facilities. The building utilises rainwater and has its own onsite greywater treatment plant earning it a 6 Star Green Star and 5.5 Star NABERS Rating. The utilisation and adoption of environmentally friendly products and installation techniques, neatness of work and attention to detail on a complex project of this scale is impressive.

CBUS Domestic & Residential Technical AwardWinner – Chris Jarvis Plumbing & Bathroom RenovationsChris Jarvis Plumbing & Bathroom Renovations transformed the bathroom of a class 1 dwelling at Kuraby in Brisbane’s South from something tired and dated into a modern, vibrant and functional space. The bathroom features a luxurious shower with a rainstorm shower head, incorporating innovative products for wall sheeting and channel drain. Chris Jarvis Plumbing & Bathroom Renovations displayed impressive skill in delivering this modern and sophisticated bathroom.

Queensland Gas Association Domestic and Residential Gas Installation of the Year Winner - 2P Plumbing2P Plumbing was contracted to perform a gas installation on a block of units in Nambour, Sunshine Coast. The units were not originally designed for gas, so 2P Plumbing had to think innovatively to overcome obstacles and present a compliant gas delivery system to each individual unit. The installation included a two-stage LPG design with individual metering, allowing for the insitu-filled bottles to be located at the front of the property. A continuous-flow gas hot water system and cook top was also installed for each unit. 2P Plumbing liaised with Elgas personnel throughout the project and was praised for their competence and caliber of work in compliance with gas standards and codes. Their ability to rectify existing issues and successfully complete their first project of this type and size to such a high standard is commendable.

Industry Award Winners

Kerry Apelt with Wayne Smith

Michael Giles with Stacey Ozolins

Mark Wardley with David Astill

Justin Pitts with Lindsay Walker

Mark Ward and Chris Jarvis

Darrel Vecchio with Daniel Wallis

22 | Sept/Oct 2015

feature

Queensland Gas Association Commercial & Industrial Gas Installation of the Year Winner – James Giles Plumbing Pty LtdJames Giles Plumbing did the installation of a Type A and B Gas LPG System at LDC Cotton Ginning in Emerald. The company fixed existing defects on the old gas system and converted American made burners to Queensland compliance. The project included the fit out of four new 4,000 mega joule hot air heaters, and one 8,000 mega joule hotbox burner. These are set at optimum operating temperatures, enabling the client to save on fuel and running costs to achieve a higher yield in cotton product. A 63 kiloliter tank and remote filling station was also made compliant through a vast amount of work. The scope of work completed and attention to detail performed on this project was outstanding and is a credit to the knowledge and skills of James Giles Plumbing.

Services Trades Queensland Best Onsite Innovation AwardWinner – PHP ContractorsPHP Contractors provided an example of a recent innovation for lifting heavy piping from ground level to the underside of ceilings or slabs. In combination with a manually operated forklift, a purpose built frame was designed and fabricated to facilitate safe and efficient lifting and support of piping during installation. PHP Contractors not only engineered, designed and constructed the pipe lifting rig, but also had it certified. They also implemented an extensive and regimented safety procedure, including inspection processes.

Services Trades Queensland Best Workplace Health and Safety Management SystemWinner – Christopher ContractingChristopher Contracting demonstrated a robust work health and safety management system in winning this category. They have a proactive commitment to work health and safety implementation, including a systematic approach to continual improvement and extensive staff engagement. Christopher Contracting should be commended in their endeavour to improve their work health and safety management system and the safety culture across the organisation.

Australian Industry Trade College School Based Apprentice of the Year AwardWinner – James Fallon, OS PlumbingJames works for OS Plumbing as a school based apprentice in Loganholme. His family has a history of working in the plumbing industry which attracted him to follow in his father’s footsteps. James enjoys the creativity and innovative thinking required in his job and looks forward to a challenge when carrying out his tasks. His work includes fit-offs, drainage, and down pipes, as well as other general work for the business. His employer Michael has praised James’ approach to his work, stating his attitude and work ethic prove he is a valuable asset for the business and believes he hit the jackpot when taking James on as a school based apprentice. James would some day like to own his own business or one day become a plumbing inspector or supervisor.

QLeave Commercial and Industrial Technical AwardWinner – Central Qld Plumbing Salt is a luxurious 5 storey, beach front, residential apartment block with overnight tenancies located in Yeppoon, Central Queensland. Central Queensland Plumbing’s approach to sourcing and introducing innovative products and design into their installation of services is impressive, minimising labour time and costs in the process, including the incorporation of design changes to accommodate other trades requirements. Site Manager Ben Crew is to be commended for his forward thinking approach with product selections, design, and interactions with clients, crew and other services.

CONGRATULATIONS to all of our winners for 2015!

Justin Giles with Darrel Vecchio

Lana Conic with Lorne Janssen and

Peter Benfer

Lana Conic with Dan Bolger

Geoff Swan with James Fallon

CQ Plumbing with Andrew Stephenson

Sept/Oct 2015 | 23

Suiting Up For Our Industry

Thank you to all that celebrated with us, here are a few photos from the evening. To see more visit www.mpaq.com.au.

24 | Sept/Oct 2015

MPAQ MEMBERSHIP FEEDBACK REPORT

MPAQ recently conducted a comprehensive survey of our valued members.The information provided to us has been nothing short of brilliant, and has given us an extraordinary view of the challenges and opportunities facing the plumbing industry.It is important for us to share this information with all of our members, and also to share MPAQ’s action plan to work with our members on this feedback.

Who Are Your Key Suppliers and Why?

Overwhelmingly, Reece and Tradelink emerged as the primary suppliers of plumbing equipment for our members. Although this is nice to know, what is more important is why MPAQ members use these suppliers.Price is clearly the most significant factor, followed by location

and previous service experience. The quality of products offered, and the importance of existing supplier relationships was also ranked highly. None of these responses should come as a surprise, as they are key criteria for most, if not all purchasing decisions that we all make every day.What is noteworthy is that technical advice is seen as an important factor for many members, so this will be highlighted to each of these suppliers to ensure that the service they provide to MPAQ members meets both your needs and service expectations. Technical advice is a significant value-adding service, and this is essentially why so many members have joined MPAQ. So it is important that our key business partners are able to reflect out commitment to advisory services, thereby helping your business grow and prosper.To see more in-depth responses, visit www.mpaq.com.au.

Sept/Oct 2015 | 25

social

A visit to Tec-NQ with BUSSQ to discuss membership, the Association and Super

CorporateSupporters Felicity Baker, Steve Webber and Bruce

from Solar East in Narangba

Neil, Jim Mole and Emma with Mark Ryan MP

QBCC and Local MP for Burleigh at Reece Breakfast in Burleigh

Karen and Ross Jewel with David Roots from Mackay Regional Council

Central Queensland TAFE, QBCC, Kelvin Slade &

Central Qld Plumbing meeting Rockhampton

Rockhampton PIPE, Rob Weaver, Rob Roser and Penny Cornah

Rockhampton PIPE

Mackay PIPE

Rockhampton PIPE

Mackay PIPE attendees

26 | Sept/Oct 2015

contents

Not all water heaters are created equal.

COMES ON STEADY, HOT AND STRONG INSTALL A

Only Rheem features the REAL difference.Rheem ‘491/492’ series 250L, 315L & 400L electric water heaters feature REAL enhancements like commercial grade enamel, thicker anodes and a redesigned cylinder top for a stronger, more durable product. All backed by a 10 year cylinder warranty and Rheem’s 75 years of local engineering and manufacturing experience.

For more information, visit www.rheem.com.au/REAL or call 132 552.

Sept/Oct 2015 | 27

product news

Product News

Rheem adds to Stellar electric Stainless Steel range

Rheem Australia has enhanced its Stellar electric range with the addition of a new 50L stainless steel model – and it combines high thermal efficiency with the purity and performance of a stainless steel cylinder.The new Rheem Stellar 50L electric stainless steel hot water heater is both compact and lightweight. With a packaged weight of just 17kg, it’s 42 per cent (12kg) lighter than the 50L vitreous enamel model, which has a packaged weight of 29kg. Better insulation in the tank ensures water stays hotter for longer and reduces energy use. This model is also very durable. It features a robust stainless steel cylinder and water fittings, which resist corrosion for longer and extend the product life. These are backed by a 10-year cylinder warranty, which is at least three years longer than every 50L vitreous enamel model on the market.The addition of the 50L model to the Rheem Stellar electric stainless steel range completes the range, providing a model for all different needs (50L, 80L, 125L, 160L, 250L and 315L). For more information visit www.rheem.com.au.

Bosch Toolbox AppOffering tradies convenience and new age organisation, Bosch Blue are excited to re-launch the new and improved Bosch Toolbox App in late 2015. Inclusive of a measurement camera, report sheet creator, building documentation filing, dealer locator and Bosch power tool catalogue, the Bosch Blue Toolbox app is the next step in on-site organisation. As an added kicker the new Bonus Bangs feature will also be integrated, which gives tradies the ability to get cash back on selected promotional lines each month. For more information visit www.boschtools.com.

New online trading website launches for polyethylene industry

GOpoly.netA new online classifieds and trading website, launched specifically for the polyethylene and poly related industries, has gone live in Australia, New Zealand, USA, UK, Germany and Italy. The site, GOpoly.net, allows users to list a variety of items online for sale including equipment, pipe, fittings, welding accessories, valves and filters, irrigation machinery, plumbing equipment, tanks, geomembrane equipment, welding rod, 3D printing filament and many more. The site also allows users to place classified advertisements promoting training services, NATA accredited testing services, hire equipment, contractors and services, and available employment opportunities. Visit www.gopoly.net today!

contents

Yes. You can.

Sanicompact is the newest innovation in Sanifl o pumping technology. Featuring both an integrated macerator pump and a low volume 1.8/3L solenoid dual fl ush, Sanicompact is the fi rst all-in-one macerating toilet suite. The cistern-less design means Sanicompact is ideal for tight spaces and also comes with the option to connect a hand basin. Toilet additions just got a whole lot easier with Sanicompact.

Call 1300 554 779 or visit sanifl o.com.au

The original leaders in macerating technology

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One product. Endless possibilities. The first macerating toilet suite with solenoid dual flush

SA0251 Sanicompact Master Plumbers press A4.indd 1 31/07/15 4:04 PM

calendar

Sept/Oct 2015 | 29

29 SeptemberPlumbing Industry Panel & Expo Fraser Coast, Hervey Bay RSL

1 OctoberPlumbing Industry Panel & Expo Sunshine Coast, Maroochy RSL

9 OctoberSunshine Coast Golf Day Details TBC

13 OctoberPlumbing Industry Panel & Expo Brisbane North, Norths Leagues Club

6 NovemberGold Coast Golf DayDetails TBC

17 NovemberMPAQ AGM

Events Calendar

The Essential First Step.

PLANNING TO EXCAVATE?Take the guess work out of digging and locate underground pipes and

cables first.

Lodge your FREE enquiry with Dial Before You Dig before

you start.

The mobile web service is now available on your mobile device.

Simply visit www.1100.com.au and go to Lodge an Enquiry.

It’s the essential first step of any excavation.

The Essential First Step.

PLANNING TO EXCAVATE?Take the guess work out of digging and locate underground pipes and

cables first.

Lodge your FREE enquiry with Dial Before You Dig before

you start.

The mobile web service is now available on your mobile device.

Simply visit www.1100.com.au and go to Lodge an Enquiry.

It’s the essential first step of any excavation.

Getting ready for a day of golf in Rocky

Rockhampton Golf Day

Rockhampton Golf Day - Rob Roser and Rob Weaver

30 | Sept/Oct 2015

ahsca

THE DESIGNERS ROLE By Riley ChandlerAs Hydraulic Consultants, we are sometimes questioned on the reasons behind the selected method of providing hot water to the various projects we work on. The decisions we make for each project are generally the result of a detailed investigation we undertake where a number of factors are taken into consideration. Some of these factors can be:• The type of building• The location of the building• The architectural layout of the building• Availability of services infrastructure• Expected population of the buildingThis information then allows us produce a report that details the most appropriate options for the generation and reticulation of hot water to the particular building which includes capital and annual operating costs as well as our recommendations. Our clients can use this report to make an informed decision that best suits their requirements.NEW INSTALLATIONS There are now many options available to the hydraulic consultant when reviewing the hot water design for a building. These options relate to the plant, reticulation and temperature control and may include the following configurations:• Centralised heat pump or solar hot water with gas or electric

boosting,• Centralised gas fired & electric storage boilers,• In unit type electric instantaneous or electric storage,• Centralised warm water system.The following provides some of the items we consider during the design process:• Determine the peak water/energy consumption over two

hours.• Is the development strata titled?• What plant room spacials are available for the site? (this is

typically difficult to negotiate for practical space as it’s not sale/rental space allowing no capital return.)

• Is the existing authority infrastructure sustainable for gas or electric systems?

• Conclude the capital and operating costs of each option and compare to suit the development. What are the payback periods for each system on this site?

• The costs between using centralised plant, sub meters and reticulation pipework against in unit type heaters.

• Is the developer in future managing maintenance of the building?

• Is it preferred that the maintenance and supply of hot water be the responsibility of the owner or the body corporate?

Based on the above information the designer will compile recommendations to provide to the client. If the developer decides from the recommendations to select a central building system, suitable redundancy for the site is recommended if a percentage of the plant were to fail. The developer may prefer to outlay the capital costs of the system itself, or engage with energy retailers to supply a serviced heating plant at no cost to the developer. This would result in the plant cost and use of the energy being paid directly by the unit owner/tenant, to the retailer. Alternatively the owner may in future be the retailer of the utilities for the building to the body corporate and may want to future proof the asset. This may include purchasing a high initial

capital but low maintenance cost plant to reduce ongoing costs and maximise consumption returns by the tenants increasing profit share. From instruction of the client, the plant is then designed to be detailed for tender pricing and construction.EXISTING INSTALLATIONSConsultants have the role of rectifying existing systems and are called upon to investigate problem sites which may have included:• The design and installation of undersized plant, which fails to

supply hot water during peak hot water demand. • Installation of a single generating plant which may

supply upwards of one hundred units, and may not be supplemented with redundancy plant to assist during shutdown or failure. Consequently leaving residents without hot water.

• Designs of “Dead Leg” supply lines in buildings which should include a recirculating loop to supply hot water with minimal waiting times. This is a common occurrence where buildings have over a five minute waiting time and large energy/water consumption owing to the production of “Dead water”.

• Developments which include undersized or oversized circulating pumps. For example, previously there had been a project which included a medical centre with over two kilometres of hot water mains installed with a small duty circulating pump. This resulted in failure of the entire hot water delivery to the buildings remote areas.

• Design of systems without sufficient hot water balancing valves to evenly distribute the hot water to branch lines in buildings.

WARM WATER SYSTEMS: LEGIONELLAAs most within the industry are now aware, the installation of warm water hot water plants is becoming more prevalent. Warm water plants can be preferred alternative to the installation of multiple thermostatic mixing valves, for establishments where water above 50°C is not required i.e. Aged care facilities. The plant reduces the obvious capital costs, subsequent testing and maintaining of the mixing valves.As a result of some of the recent legionella occurrences, the parameters of the various types of plant are currently being standardised among the stake holders within the industry. This is so that plumbers and designers are familiar with the system overall. The most imperative requirement with a warm water plant is the prevention of legionella outbreaks within these systems. It is vital due to the distribution pipework supplying the warm water at 40-45°C from the plant. This region of temperature is the most thriving environment for the bacteria to produce.Typically the systems are presently designed with two fail safes against the outbreak of legionella. This includes the heating of water within the plant to a minimum of 60°C and the treatment of the water via a UV steriliser to neutralise any bacteria in the system. These systems rely heavily on the recirculation of the warm water throughout the building via pumps. “Dead legs” cannot be designed on warm water systems due to the potential of bacteria growth in dead water. Also in the event of power failures resulting in the pumps not operating, there is concern of an outbreak in those systems, as the water can still be supplied to fixtures but is not circulated back to the plant to be retreated. It is essential for the systems to be guaranteed so that if failure of the plant occurs due to maintenance or power failure, growth of legionella is prevented. One likely option is to have the plant supplied via emergency power systems and for strict maintenance procedures to be sustained.The AHSCA will endeavour to work with the industry to further implement safety initiatives for the battle against legionella and adequately designed hot water plants.

Hot Water Generation

Sept/Oct 2015 | 31

representation

What Does MPAQ Do To Represent Your Trade?

Penny Cornah with John Stephen, Executive Director Master

Plumbers ACT, at Parliament House representing Master Plumbers

Australia at the Plumbing Products Industry Group meeting.

The Master Plumbers’ Association of Queensland (MPAQ) is the peak body representing Queensland’s plumbing industry. As the only plumbing industry association for Queensland plumbing professionals, we represent the interests of the plumbing industry at both state and national levels.

MPAQ has the vision, commitment, strength and determination to:

• Be a united voice on plumbing industry issues;

• Provide excellent quality membership services; and

• Promote and recognise outstanding plumbing industry standards whilst simultaneously targeting undesirable plumbing practices.

Our significant membership base means that we have political and lobbying strength, as well as the ability to advocate policy to all key stakeholders. We are also in a position to highlight the pivotal role that plumbing professionals play in the living standards of all Australians.

It is our role to meet with Minister’s to share our views and vision for the future of the Queensland Plumbing Industry to ensure our trade is protected. MPAQ also develops and advocates policy recognising the importance of the plumbing industry to all Queenslanders. We steadfastly communicate the views and policies of our members by actively contributing to enquiries and forums that impact on the plumbing sector. Our business is your business!As well as being the collective voice for the plumbing industry, the Association offers its members a full range of professional services, from employment and workplace relations assistance to technical advice and training. These services assist plumbers to establish and maintain their businesses and plan for the future.

The MPAQ participates on a number of National Committees and boards including:

• Master Plumbers Australia Ltd

• Queensland Building and Construction Commission (QBCC)

• Plumbing Industry Consultative Group

• Service Trades Queensland

• Queensland Gas Association

• Building Industry Consultative Group

• Fire Standards Committee

• ConstructionQ Leadership Council

• Construction Industry Engagement Unit

For more information please contact Penny Cornah on 3273 0800 or penny.cornah@mpaq.com.au

MPAQ – protecting your trade!

Hon Yvette D’Ath MP, Minister for Training with Penny Cornah

Duncan Pegg, Member for Stretton with Penny Cornah

Hon Mark Bailey MP, Minister for Water and Energy with

Penny Cornah

Penny Cornah, Hon Curtis Pitt MP, Treasurer for Queensland and John

Salmon, MPAQ Treasurer.

Penny Cornah with the Hon Leeanne Enoch MP, Minister for Housing and Public Works and Wayne Smith,

Executive Director, National Fire Industry Association.

32 | Sept/Oct 2015

legal

$313,500 fine for sham contracting! It pays to minimise your risks arising from contracting arrangements Beware, the ATO is aggressively auditing businesses for sham Contracting Arrangements and for unpaid superannuation under the “super for contractors” laws.Many businesses are aware that there are serious risks for sham contracting. They are also aware that they are not immune from sham contracting risks even if their contractors:• Have an ABN.• Issue invoices for their services.• Have signed a “contactor agreement”.However, many businesses are not aware of the extent of the risk.In The Director of the Fair Work Building Industry Inspectorate v Linkhill Pty Ltd (No.9) [2014] FCCA 11, a combined penalty of $313,500 was imposed on the “employer” for sham contracts involving 10 tradespeople and labourers engaged to renovate and fit out properties over three years.The court found that, regardless of a mutual agreement to pay each of the workers a hourly rate, the workers were deprived of minimum entitlements under applicable Awards and legislation.

What can your business do to minimise risk?You can reduce the risk by actions such as:1, Engaging contractors that are companies rather than contractors that are individuals.2. Have a properly prepared Contractors Agreement that recognises rights and obligations of the Contractor such as: a. Must rectify defects in workmanship. b. Must have own Employee Relations Plan, and own Safety Management Plan. c. Can substitute which personnel will perform the services.3. Ensuring the work arrangements are structured so that the contractor has control over how the work is done.Measures like that will significantly improve your legal position when your business is audited.

The McKays Solicitors Employment Law Team can assist you to manage your contracting risks and give you peace of mind. Call their experienced employment lawyers:

MackayScott McSwan P (07) 4963 0860 E smcswan@mckayslaw.comBrisbaneIan Heathwood P (07) 3223 5942 E iheathwood@mckays.com.auGold CoastSean Diljore P (07) 3223 5909 E sdiljore@mckaysgc.com.au

Fines for Sham Contracting

Focused, intelligent, straight-talking legal solutions...

Call Ian Heathwood, Michael Cope or Crystal Ray on 07 3223 5900

P 07 3223 5900 E tradie@mckays.com.au

W www.mckays.com.au

Brisbane | Mackay | Gold Coast | Surat Basin

BrisLaw Pty Ltd ABN 18 604 548 601

McKays Solicitors & the Plumbing industry

...A unique connection

Advice on ContractsContractual & Payment DisputesDebt Collection ServicesEmployment LawBusiness Structures

Work Health & SafetyBuying & Selling BusinessesAsset ProtectionWills & Estates

Tax & Super

...Need legal assistance?

Sept/Oct 2015 | 33

insurance

Protect Your BusinessMaster Plumbers’ Association Queensland have a long and proud alliance partnership with business insurer WFI, working together for more than 25 years. Today WFI provide business owners with a timely reminder about the importance of protecting your plumbing business and their five top tips to consider when reviewing your insurance needs.Whether it’s floods, fires, or theft it’s always important to be prepared for the unexpected. No matter how good your business plan is, there are some things that it simply can’t protect you from.Over the past several years, natural disasters have posed an increasing threat to businesses. Events like these can cause disruption to the conduct of a business and in turn threaten your livelihood.Every good business owner needs to identify and assess significant risks that might impact upon their business. So you’d be wise to spend a moment considering if events such as these would have any impact on your business operations. As your business grows, it is important that you keep your insurance up to date. Not having sufficient insurance is a common mistake and it is often something that is not thought about until a significant loss is experienced. Take the time to regularly review your insurance policy to ensure that it keeps pace with the growth in your business and inflation.For example, if you take on new premises, hire employees or buy vehicles, tools or equipment then you might need to review your policies. In the eyes of your insurer these changes can all impact the risk exposure of a business and requirement for additional cover.

The following five tips are important to consider when you are looking for insurance coverage to ensure that you have the correct insurance for your business needs.

Make sure you know what kind of insurance you need for your business. Many businesses are either under insured or don’t have the right insurance covers in place. Talking with an insurance representative can help clarify what kind and how much insurance is needed for your business.

Don’t withhold any important information from your insurance representative about your business and its exposure to loss to ensure you are offered the right level of insurance cover. Providing the insurance company a complete history of your business may also result in a lower insurance premium.

Shop around but don’t choose a company just because they give you the cheapest quote. Business insurance can be complex, check to make sure that the insurance plan will actually cover your needs. Make sure you also read the exclusions section to see what is not covered.

Don’t risk being under insured. Thoroughly review your sum insured every year, remembering to increase it if you purchase new equipment for your business or make changes to your business.

If your finances are tight, you may want to consider a higher level of excess rather than reducing your sum insured. This will ensure that you are properly covered.

Business owners are often very busy people, so reviewing your insurance cover may not always be top of mind, but it’s critical that owners get it right as the consequences can be dire. You invest a lot of time and money in your businesses, and it’s important that you regularly talk to your insurer to ensure your livelihood is adequately protected and you are not risking underinsurance. Here at WFI, we’ve been insuring Australian businesses for over 90 years, and in our experience, there are significant benefits for a business owner to have a direct personal relationship with their insurer. Our Area Managers often visit clients on-site and have regular conversations to ensure they keep abreast of changes in the business.To see if our products are right for you, always consider the PDS from the product issuer, WFI (ABN 24 000 036 279 AFSL 241461). If you take out a policy with WFI, Master Plumbers Association Queensland receives a commission from WFI of 10% of the value of the premium payment (excluding taxes and charges). MPAQ members receive half of the commission which is put towards their membership renewal.

Trades insurance you can have a chat with.

To see if our product is right for you, always read the PDS from the product issuer, WFI (ABN 24 000 036 279 AFSL 241461). MPAQ is an alliance partner of WFI. If you take out a policy with WFI, MPAQ receives a commission from WFI of10% of the value of the premium payment (excluding taxes and charges).

Insure with WFI and you’ll always speak to a real person who understands your insurance needs as a tradie. So, your insurance will always be handled with a personal touch. Plus, our Trades Insurance Kit can provide you cover for tools, vehicles, personal accidents and up to $20 million for legal liability.

WFI, good people to know for insurance since 1919.

For trades insurance call 1300 934 934 or visit wfi.com.au

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34 | Sept/Oct 2015

health

CELEBRATING THE SUCCESS of our Kokoda Challenge Teams!

After a few injuries played with some original team line-ups, we had to make a changes which saw Shaun Morris and Adrian Humphries join the team. A big thanks to both of these guys for jumping in at the last minute. The teams would not have been able to make it to the finish line if it weren’t for the amazing support crew. Absolutely incredible work by this group, who gave up their weekend to make sure our teams had everything they needed at each stop. Unfortunately two members had to withdraw at the 50km mark due to injury, with the remaining six triumphantly finishing in under 33 hours. A fantastic effort by everyone involved! MPAQ is taking expressions of interest for 2016, if you are thinking of taking on this journey then consider doing it with your fellow MPAQ members.

First support crew checkpoint

Leaving checkpoint 4Support crew L-R: Tara Browne, Alex Miller, Bill Watson, Fiona Vickers, Steph McGuinness, John Kelly,

Rachelle Jesberg and Dennis Yarrow

The team L-R: John Salmon, Neil Walters, Penny Cornah, Emma Clarke, Adrian Humphries, Lisa Hilton, Shaun Morris and Kent Vickers

CHALLENGE is a great word to officially summarise the experience that our teams’ endured on 18 – 19 July. No amount of physical training could mentally prepare everyone for the tough thirty odd hours that were faced in the middle of the Gold Coast Hinterland. A huge thank you to everyone that supported us, including WURX, Halgan and Totally Work Wear.

Terry Lucas from Samios, receives 10yr Membership Certificate from Penny

Cornah, Executive Director

Ron and John Johnston receives 70yr milestone certificate

Paul Dennis from P & N Plumbing & Drainage receives 10yr milestone certificate

Milestone recipients

Alf Jackson from Jackson Plumbing receives 20yr Membership Certificate

from Penny Cornah

Rick Quire from Ansa Plumbing receives 30yr milestone certificate

member update

Sept/Oct 2015 | 35

Member BenefitsIn The Pipeline

MPAQ are currently working on new

membership benefits to assist you in

the daily running of your business.

We are currently negotiating member rates for the following companies:

Contact David Benn at the MPAQ office for more information

david.benn@mpaq.com.au or 07 3273 0800. Read the relevant Cbus Product Disclosure Statement to decide whether Cbus is right for you. Contact 1300 361 784 or visit www.cbussuper.com.au for a copy. Cbus’ Trustee: United Super Pty Ltd ABN 46 006 261 623 AFSL 233792 Cbus ABN 75 493 363 262.

Call Cbus on 1300 361 784 or visit cbussuper.com.au

Cbus is the biggest national industry super fund for the building and construction industry, with over 721,000 members, 96,000 employers and over $31 billion in member’ funds under management.

We are focused on maximising the retirement outcomes of members, while providing an excellent super service for employers.

Cbus can partner with you to meet your business’ super needs with:■■ local service and support in QLD■■ an online payment system to make super admin quick and easy■■ access to other benefits for your business and employees.

Paint a super future withcbus

Cbus is proud to be an industry partner of the Master Plumbers’ Association of Queensland.

Stephen Cosgrove from Plumbing by Steve Pty Ltd receives 30yr milestone certificate

36 | Sept/Oct 2015

member focus

Who Founded the company and when?The company was formed by my parents Charles Albert Canfield & Esme Elsa Canfield on the 27th January 1946.

How has the company changed over the years?From a one man business at the start, through the years to a company that has had as many as 95 employees at one time with staff working in a number of western Queensland towns undertaking complete town sewerage scheme installations with connection of all fixtures in the house and commercial buildings. As well as other work such as banks, Ambulance Stations, Council buildings and Stock & Station agents offices.

What does your company specialise in?Currently our company undertake commercial, industrial fit outs and maintenance of many strata managed buildings for National and State clients, including some of the Queensland Government Buildings.

What has been the company’s major highlight?Operating in the competitive environment for a third generation of the family, taking on the responsibility of running our company and to see our company continue along the path my Father envisaged.

How do you feel the industry has changed over the years?The industry has changed in many ways, the advent of plastics in water and waste systems taking some of the hard work form this section of the trade.

I’m concerned at the quality of roof work and the lack of understanding of what water and wind will do during heavy downpours.

I find that some other trades that make penetrations through roofs have a lot to answer for in the quality of their work which reflects on plumbers.

How has your subscription to MPAQ helped the business over the years?Yes we have been able to avail ourselves of the many services that are provided.

I can say that of recent years the service has become more extensive with the availability for additional training and workplace relations.

What are your future goals for the company?To keep up with modern technologies and to see the successful transition of control of the business from myself to my youngest son Michael, to have it continue into the future, so I can find some more time for things that I wish to undertake in semi-retirement.

Focus – Canfield Plumbing

Rheem Australia launches a new round of Apprentice Plumber Grants

Rheem Australia is again extending a helping hand to apprentice plumbers, with the company announcing a new round of Apprentice Plumber Grants. Rheem will award 25 grants worth $1000 each to encourage some deserving apprentice along their way.Applications for the 2015 Rheem Apprentice Plumber Grants opened on Saturday 1 August 2015 and close on Wednesday 30 September 2015, with recipients announced on Friday 30 October 2015.

Apprentices can nominate themselves, or their employer can nominate on their behalf. Applicants can download the form from the website at www.rheem.com.au/apprentice and either post, email or fax it (details are on the application form). Further information can also be found on the Rheem Apprentice Plumber Grant Facebook page - https://www.facebook.com/rheemapprenticeplumbers.Recipients of the 2012, 2013 and 2014 Rheem Apprentice Plumber Grants are not eligible to enter.

President, Kelvin Slade and Bill Canfield from Canfield

Plumbing – 50 years

MPAQ caught up with Bill Canfield from Canfield Plumbing to chat about his company, the industry and changes over the years.

Sept/Oct 2015 | 37

membership

Major Contractors and Supporters

Membership MajorsThe MPAQ Majors Contractors Group (“the Majors”) is a group of plumbing industry leaders consisting of professional MPAQ members and companies within Queensland. Members of the Major Contractors Group are recognised as trusted, long established and reputable industry leaders. Belonging to the peak industry body, members adhere to an industry code of practice which sets high professional and ethical standards. It demonstrates the major’s integrity, commitment to professionalism and ongoing professional development, and shows promise to always put the client first.

Purpose of the MPAQ MAJOR CONTRACTORS

• To network with colleagues at a level that is above that of small business operations. • To be a collective voice representing large plumbing businesses. • To be a unified force in lobbying with governments at all levels. • To be a unified force in the plumbing industrial relations landscape. • To provide legitimacy and “weight” for industry initiatives, research and

funding opportunities.

MAJOR CONTRACTORS

The establishment of this group is about reinforcing and enhancing the specific identity of the major contractors group within MPAQ.

SUPPORTERS

38 | Sept/Oct 2015

membership

New Contracting Members

NAME COMPANY DIVISION

Darren French Darren French Plumber Sunshine Coast

Aaron Pama AJP Plumbing and Gas Services Brisbane South

Matthew Buckley Waterlink Plumbing Gold Coast

Paul Smith ADrains Precision Plumbing Pty Ltd Ipswich

Christian Van Christian Van Plumbing & Gasfitting Brisbane North

Matthew Ogden Poowee Plumbing & Gas Brisbane North

Jacob Grace Jacob Grace Plumbing Service Pty Ltd Brisbane South

Andrew Spalding AJ's Plumbing Gas & Earthworks Toowoomba

Sean O'Keefe O'Keefe Plumbing Services Pty Ltd Mackay

Michael Mortimer Express Plumbing and Gas Solutions Brisbane North

Neil White WRW Plumbing Pty Ltd Brisbane North

Graham Buderus Value Added Engineering Brisbane South

Barry Hurd Free Flow Plumbing and Gas Services North Queensland

John Fish Fish4 Plumbing & Gas Gold Coast

Grant Goltz Grant Goltz Plumbing Pty Ltd Central

Mitchell Bischof AML Plumbing & Gas Sunshine Coast

Adam Fisher-Charles Australian Plumbing Gas & Solar Far North Queensland

Luke Baldwin Pristine Plumbing & Gas Pty Ltd Sunshine Coast

Rodney Beatson Rodney Dale Beatson Central

Steven Thomson Steven Thomson Plumbing Drainage and Gasfitting Central

Adrian Smith KMS Mechanical & Electrical Services Gold Coast

Rene Clauss Fixit Plumbing Gold Coast

Matthew Scott Connect Right Plumbing & Gas Pty Ltd Brisbane South

Alan Callaghan APC Plumbing & Drainage Gold Coast

Desmond Pears Allclear Gas & Plumbing Brisbane North

Ryan Bond Bond Plumbing QLD Gold Coast

Garry Adams Garry Adams Plumbing Country

Milestone Certificates

NAME COMPANY DIVISION

Bill Canfield Canfield Plumbing Co Pty Ltd Brisbane South 50

Rod Gramenz Sunshine State Plumbing Pty Ltd Ipswich 30

Stephen Cosgrove Plumbing by Steve Pty Ltd Brisbane South 30

Leo McKone Leo McKone Plumbing Gold Coast 20

Greg Campbell Childers Plumbing & Drainage Bundaberg 20

Kerry Stark Kerry Stark Country 20

Michael Wilson Michael Wilson Mackay 20

Paul Dennis P & N Plumbing & Drainage Brisbane South 10

Cameron Burke Burke Constructions (Qld ) Pty Ltd Brisbane South 10

Sept/Oct 2015 | 39

membership

For over 25 years, Finlease has been making life easier for small to medium sized businesses for equipment and vehicle finance in the civil, plumbing, electrical sectors and beyond.Finlease’s QLD office is headed by a Brisbane local, Phil Horton a strong advocate for the local business community.Many clients have been with the Finlease family for 20 years , this means any engagement with a new client is done with this long term view in mind. Whether your requirements are the occasional vehicle or equipment or significant ongoing fleet upgrades, Finlease can put in place a base of pre-approved facilities across a broad spread of underwriters to ensure funding is continually available and not too concentrated with just one or two lenders.New or used vehicles, plant or equipment, truck or hydro jetter, dealer or private sale, Finlease can assist. Talk to your local QLD Finance Manager Phil Horton on 0408 776 220 or Michael Giorgas 0488 480 025.

Corporate ProfileFinlease Company

Advanced Enviro-Septic ..................................07 5474 4055

Ancra Australia Pty Ltd ....................................1800 426 272

Apollo Valves ...................................................0477 223 110

Apricus Australia Pty Ltd .................................1300 277 428

APT Management Services Pty Ltd .................07 3215 6600

Aquacure Water Treatment Pty Ltd .................07 3277 6696

Aquatech Solar Technologies Pty Ltd ..............1300 769 904

Armacell Australia Pty Ltd ...............................03 8710 5999

Astivita Renewables Limited ...........................1300 ASTIVITA

Australian Industry Trade College Gold Coast .07 5635 0400

Australian Valve Group ....................................1800 284 287

AustWorld ........................................................1300 780 430

Blucher (Australia) Pty Ltd ..............................0425 567 237

Brisbane City Council ......................................133 BNE

Bromic Plumbing and Gas...............................1300 276 642

Bundaberg Regional Council ...........................1300 883 699

BUSSQ Pty Ltd .................................................1800 692 877

Caroma Industries Ltd .....................................1300 227 662

CBUS................................................................1300 361 784

Con-Serv Corporation Australia Pty Ltd ..........1300 467 322

Consolidated Energy .......................................07 3271 4070

Contractors and Industrial Sales .....................07 5549 1255

Crowe Horwath ...............................................1300 856 065

Davey Water Products Pty Ltd .........................07 3370 3700

Decina Bathroomware Pty Ltd ........................07 3271 1944

Downtown Toyota ............................................07 3896 0100

Dux Manufacturing Limited.............................1300 365 115

Ecolife Solutions Pty Ltd .................................07 3881 2300

EJ .....................................................................07 3216 5000

Electrolux Home Products ...............................02 9317 9537

Elgas Ltd ..........................................................131 161

Enware Australia Pty Ltd .................................07 3637 6700

Epitomy Pty Ltd ...............................................02 9673 6275

Ergon Energy Pty Ltd .......................................131 046

Everhard Industries Pty Ltd .............................131 926

Finlease ...........................................................07 3324 2655

Fleetmatics Pty Ltd .........................................1800 835 117

Flowpex Piping Systems .................................02 9986 0605

Fusion Hire & Sales Pty Ltd .............................03 8770 5770

Gladstone Regional Council ............................1300 733 343

Grundfos Pumps Pty Ltd .................................07 5540 6700

Gympie Regional Council ................................1300 307 800

Hydroflow Distributors (Aust) Pty Ltd..............03 9676 8900

Isaac Regional Council ....................................1300 472 227

Isuzu UTE Australia Pty Ltd .............................07 3151 5845

Kennards Test and Measure Qld .....................07 3823 0055

Livingstone Shire Council................................1300 790 919

LWG Zurn Australia Pty Ltd ..............................03 8301 9499

Mackay Regional Council ................................1300 622 529

Mareeba Shire Council ....................................1300 308 461

Marine Equipment International Pty Ltd .........02 9734 8771

Mascot Engineering Group ..............................1300 885 295

McKays Solicitors Pty ltd ................................07 3223 5900

Megasealed Bathrooms Australia Pty Ltd .......1300 658 007

Milwaukee Tools ..............................................1300 645 928

MM Kembla .....................................................07 3868 7888

Moody & Winter Sales Pty Ltd .........................07 3376 2455

Moreton Bay Regional Council ........................07 3205 0555

Mount Isa City Council ....................................07 4747 3200

Mt Gravatt Volkswagen ...................................07 3421 0999

Paperless Management Accounting ...............07 4632 1966

Pentair Valves and Controls ............................1800 805 372

Philmac Pty Ltd ...............................................1300 132 352

Plastec Australia Pty Ltd .................................07 5413 4444

Quantum Energy Technologies Pty Ltd ...........02 9699 7444

Queensland Brassware Association................07 3630 5744

Queensland Gas Association ...........................1300 792 239

Quilpie Shire Council .......................................07 4656 0500

QUT Facilities Management ............................07 3188 2331

Rain Harvesting ...............................................1800 067 744

Reece Pty Ltd ..................................................07 3889 4411

Rehau Pty Ltd ..................................................0458 230 918

Reliance Worldwide.........................................1800 810 803

Rheem Australia Pty Ltd ..................................132 552

Ridge Tool (Aust) Pty Ltd .................................1800 743 443

Rinnai ..............................................................1300 555 545

Rockhampton Regional Council ......................1300 225 577

Samios Head Office .........................................1300 131 282

Saniflo (Australasia) Pty Ltd ............................02 9882 6200

Select Water Tanks Pty Ltd ..............................07 5546 8571

Shore Hire Pty Ltd ...........................................07 3807 9796

Shower Sealed Pty Ltd ....................................1300 519 133

simPRO Software Pty Ltd ................................1300 139 467

SkillsTech Australia .........................................07 3244 0391

SolarEast Australasia Pty Ltd ..........................1300 668 886

Stiebel Eltron (Aust) Pty Ltd ............................1800 153 351

Storm Plastics Pty Ltd .....................................07 3865 4811

Stormtech Pty Ltd ...........................................02 4423 1989

Stratco (Qld) Pty Ltd ........................................07 3451 4444

Studor Australia Pty Ltd ..................................1300 551 519

Sunshine Coast Regional Council ...................07 5420 8618

Taylex Industries Pty Ltd .................................07 3411 5200

The Couta Group..............................................03 8405 3386

The Mac Services Group Pty Ltd .....................07 4841 3027

The Wondercap Company Pty Ltd ...................1300 308 205

Tom Stoddart Pty Ltd .......................................1300 307 289

Total Eden ........................................................07 3275 1633

Townsville City Council....................................1300 878 001

Tradelink Plumbing Supplies - National Office .1800 228 476

Tradie Save Holdings Pty Ltd ..........................07 3358 5019

Training Prospects...........................................08 8287 2566

Valves R Us ......................................................07 3865 1488

Viega Pty Ltd ...................................................02 8858 2600

Vivax-Metrotech AUS ......................................07 3103 2844

Waterworks Australia Pty Ltd ..........................07 3390 3777

Zetco Valves Pty Ltd ........................................1300 659 639

Zip Heaters (Aust) Pty Ltd ...............................1800 638 633

The Supporters of our Industry

LIMITED OFFER

5 YEARFor a limited time only, enjoy the special offer of a 5 year unlimited km warranty* on selected Volkswagen Amarok models, to approved applicants of Volkswagen Financial Services**

Speak to our Business Manager today.

O�er ends 31st December 2015.

*5 year warranty available at no additional cost at participating Volkswagen dealers to approved applicants of Volkswagen Financial Services (VFS)** on Amarok new and demonstrator stock vehicles sold by 31 December 2015 and delivered by 31 January 2016. Excludes MY13 Amarok models. While stock lasts. Benefits given by the warranty are in addition to guarantees that cannot be excluded under the Australian Consumer Law. VFS** reserves the right to extend or change the offer. Standard fees and charges apply. Full conditions are available on application. Extended warranty terms and conditions at mtwww.mtgravattvolkswagen. **VFS is a trading name of Volkswagen Financial Services Australia Pty Limited ABN 20 097 071 460, Australian Credit Licence Number 389344. *Pricing based on Manual models.

www.mtgravattvolkswagen.com.au

38,990$

51,990FROM

FROM

Amarok Core Manual 4x4

Amarok Highline Manual 4x4Reflex Silver

Candy White

*

*

$

LIMITED OFFER

5 YEARFor a limited time only, enjoy the special offer of a 5 year unlimited km warranty* on selected Volkswagen Amarok models, to approved applicants of Volkswagen Financial Services**

Speak to our Business Manager today.

O�er ends 31st December 2015.

*5 year warranty available at no additional cost at participating Volkswagen dealers to approved applicants of Volkswagen Financial Services (VFS)** on Amarok new and demonstrator stock vehicles sold by 31 December 2015 and delivered by 31 January 2016. Excludes MY13 Amarok models. While stock lasts. Benefits given by the warranty are in addition to guarantees that cannot be excluded under the Australian Consumer Law. VFS** reserves the right to extend or change the offer. Standard fees and charges apply. Full conditions are available on application. Extended warranty terms and conditions at mtwww.mtgravattvolkswagen. **VFS is a trading name of Volkswagen Financial Services Australia Pty Limited ABN 20 097 071 460, Australian Credit Licence Number 389344. *Pricing based on Manual models.

www.mtgravattvolkswagen.com.au

38,990$

51,990FROM

FROM

Amarok Core Manual 4x4

Amarok Highline Manual 4x4Reflex Silver

Candy White

*

*

$