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Content Verification via Crowdsourcing Robert Howe, Director, Northeast Sales, Top Image Systems

Massolution NYC 2013 New York, 19 September 2013

Driving content in the right direction

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Top Image Systems: Corporate Overview

1991 Established

NASDAQ  :  TISA Public

800  enterprise-­‐level  installa@ons  in  40  countries Customers

EMEA,  APAC,  US Key  Loca@ons

Israel, Singapore, Germany R&D

2007, Asiasoft (Singapore, Asia) 2007, Capture Projects (UK) Key Acquisitions

ECM Intelligent Capture, Workflow & Delivery Software: eFLOW Invoice, Digital Mailroom, tailored industry-specific BPM

solutions and mobile image processing Solutions

eFLOW® Platform

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Who are We? Selected Top Image Systems Customers

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Top Image Systems: Crowdsourcing Vision

!  Crowdsourcing is a new and disruptive business model, that is instantaneously providing access to the global human collective and turbo charging entrepreneurship, through cloud based labor arbitrage.

!  Corporations are using Crowdsourcing to reduce labor costs, boost innovation, and reduce time to market.

]

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Top Image Systems: Pre-Crowdsourcing Dilema

!  ECM software reduces the need for human intervention, but still requires skilled workers to tune.

!  The cost of labor needed to support enterprise content management is variable and adds considerable cost.

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What is the Added Value that Crowd Brings to ECM?

!  Accuracy & Human Intuitiveness !  Flexible Throughput on Demand !  Efficiency !  Fully Automated Access to Manual Resources

] [ Creating a turnkey document processing system

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Enabling Scale and Efficiencies

!  Improving Scalability !  Exchanging fixed costs for variable costs !  Adding speed and agility !  Reducing risk, managing peaks, eliminating

overloads and bottlenecks

] [ Implementing a scalable, cost effective system

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TIS eFLOW Crowdbridge and Amazon AWS

!   eFLOW CrowdBridge was developed in partnership with Amazon Web Services

!   AWS provides eFLOW CrowdBridge   Technical Support   Effective Crowdsourcing Business Models   Market Promotion   Business Development to New Use Cases and Market Sectors

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EnBW – Long-time eFLOW Customer

!   Company Profile:

With revenue in excess of € 19 billion in 2012 and some 20,000 employees, EnBW Energie Baden-Württemberg AG is one of the largest energy companies in Germany and Europe. Generating, trading in, transporting and selling energy and operating in the fields of electricity and gas as well as energy and environmental services., EnBW supports over six million customers. Company headquarters is in Karlsruhe, Germany.

!   Invoice Processing Project Requirements:   SAP ECC 6.0   1000-1500 invoices processed per day

!   Solutions Deployed:   eFLOW® INVOICE   eFLOW® Ability Post

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EnBW I Digitization Challenges Digitization Process

1. Letter Inbox 2. Sorting 3. Inbox

Processing 4. Scanning 5. OCR /

checks 7. Data Integration

6. Validation

›  EnBW OBJECTIVES:  Increase number of digitized documents without increasing number of employees  Ensure sufficient level of data protection: Outside EnBW network are only

anonymous snippets. Only inside EnBW systems are snippets and business data connected.

EnBW & TIS Partner to Overcome Digitization Challenges

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EnBW I Examples of Content for Validation in Crowd Example 1 – Returned Letters

›  TIS eFLOW divides each entire document into “context-free, anonymous“ snippets which can be validated without requiring strong protection of data privacy

Form 1: Stamp from German Post

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EnBW I Examples of Content for Validation in Crowd Example 2 – Meter Reading

Form 1: Meter reading

Company Address

Customer Address

›  TIS eFLOW extracts figures to snippets which can be validated without requiring strong protection of data privacy

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EnBW I Examples of Content for Validation in Crowd Example 3 – Electricity Meter Reading

Form 1: Electricity meter

›  TIS eFLOW extracts figures to snippets which can be validated without requiring strong protection of data privacy

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EnBW I Crowdsourcing Validation Procedures

More marketplaces Validation

Please give the position of the mark To enlarge please click the picture

ID +

› Crowd Control Center

Get: {ID, 1}

1

›  Rules   Switch Internal / Crowd   Filter x% to the Crowd

›  Prioritization   Urgent   Not urgent

Exit

Start

Next

eFlow CrowdBridge

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Validation in the Crowd

!  Crowd readers validate the reason selected as to why the envelope did not reach its destination

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In Summary: eFLOW CrowdBridge at EnBW

!  EnBW has traditionally implemented eFLOW to process invoices, read electricity meters and optimize other document processing operations;

!  Validation of questionable data has been done manually;

!  EnBW has begun to move validation to the crowd   First use case: eFLOW CrowdBridge processes anonymous

snippets of stamps on envelopes sent back by the postal service;   CrowdBridge crops the relevant content / snippet from envelopes

and uploads to crowd. To ensure tight data security, snippets uploaded to crowd are completely separated from source and have no identifying information;

  Within 6 minutes an entire batch of items was accepted as hits and validated; achieved validation accuracy of 100%.

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eFLOW® Enterprise Content Capture & Delivery Platform

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Recent Release with Enhanced Web & Cloud Enablement – eFLOW5

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For more information:

Robert Howe Director, Northeast Sales Top Image Systems 1350 Avenue of the Americas, 2nd Floor New York, New York 10019

Tel: +1 646 599 9170 Fax: +1 781 245 2999 E-mail: robert.howe@topimagesystems.com

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