mass care observations/lessons learned from hurricane sandy

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Mass Care Observations/Lessons Learned from Hurricane Sandy

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Page 1: Mass Care Observations/Lessons Learned from Hurricane Sandy

Mass Care

Observations/Lessons

Learned from

Hurricane Sandy

Page 2: Mass Care Observations/Lessons Learned from Hurricane Sandy

Where to start?

As of 1/4/13

SANDY

Disaster Responders 16,322

Meals & Snacks 9,810,048

Relief Items 6,900,413

Number of SheltersNY 214/28NJ 120/44

Shelter night stays 161,635Health & Mental Health Contacts 107,031

Page 3: Mass Care Observations/Lessons Learned from Hurricane Sandy

1. Sheltering

2. Feeding

3. Bulk Distribution

4. Safe and Well

5. Hinderances to Service Delivery

6. Good things!

7. Next Steps

Page 4: Mass Care Observations/Lessons Learned from Hurricane Sandy

Sheltering

FNSS o Facility selectiono Serviceso Equipmento PASo Dietary needso Subject matter experts

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Page 5: Mass Care Observations/Lessons Learned from Hurricane Sandy

Sheltering cont.

Preparationo Facility selection for clients and staffo Materials & Staffo Shelter agreements

Staff Shelterso Management & staffingo Volumeo Locationo 3-way ownership

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Page 6: Mass Care Observations/Lessons Learned from Hurricane Sandy

Sheltering more

Hot issueso Sex offenderso Unaccompanied minorso Communal showers

NSSo Reportingo Age demographicso Capacityo Mapping

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Page 7: Mass Care Observations/Lessons Learned from Hurricane Sandy

Sheltering still

Shelter supporto Shelter Teamso Direct Deploymento Shelter Assessment Teams

Independent shelterso Expectationso Population numberso Support

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Page 8: Mass Care Observations/Lessons Learned from Hurricane Sandy

Feeding

Kitchenso Managemento Locationso Support/setup

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Page 9: Mass Care Observations/Lessons Learned from Hurricane Sandy

Feeding cont.

Mobile Feeding Partners (IKD)

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Page 10: Mass Care Observations/Lessons Learned from Hurricane Sandy

Bulk Distribution Issues

Political factors and ARC planning Reporting Tracking standards Item push In-Kind Donations

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Page 11: Mass Care Observations/Lessons Learned from Hurricane Sandy

Safe and Well

Staffing Promotion

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Page 12: Mass Care Observations/Lessons Learned from Hurricane Sandy

Hinderances to Service Delivery

Supply chain Staff Lodging Expectations of partners, public, government,…

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Page 13: Mass Care Observations/Lessons Learned from Hurricane Sandy

Hinderances cont.

Common Operating Picture Communication Reporting

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Page 14: Mass Care Observations/Lessons Learned from Hurricane Sandy

Sandy - Good things!

Non-traditional long term feeding program – funded 3 food banks in New York

Troubleshooting Partnering Shelter Assessment Teams NJ Sandy Neighborhood Pets Mentoring/coaching pilot program

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Page 15: Mass Care Observations/Lessons Learned from Hurricane Sandy

Next Steps

Chapters Shelter selection – staff and clients Capacity building – guidance, training, mentoring Procurement Prepare for arriving staff Whole community planning Partner expectations

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Page 16: Mass Care Observations/Lessons Learned from Hurricane Sandy

Next Steps

MC NHQ: After action calls with all Sandy MC Staff Compile all recommendations and prioritize tasks Project teams incorporating field leaders

For comments or questions regarding this

presentation please contact Glenn

Lockwood at [email protected]

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