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2/28/19 1 Risk Management Understanding the Impact of Risk Management in your School MASBO Winter Conference 2019 Presenters: Tom Strasburger VP of Strategic Alliances Jim Westrum, SFO, CSRM Exec. Director of Finance & Business Amy Diedrich, CEBS, CSRM Public Sector Specialist Stephen Anderson Business Manager The Risk Management Process

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Page 1: MASBO Understanding the Impact of Risk Management in your ...€¦ · Understanding the Impact of Risk Management in your School MASBO Winter Conference 2019 Presenters: Tom Strasburger

2/28/19

1

Risk ManagementUnderstanding the Impact of Risk Management in your School

MASBOWinter Conference 2019

Presenters:

Tom StrasburgerVP of Strategic Alliances

Jim Westrum, SFO, CSRMExec. Director of Finance & Business

Amy Diedrich, CEBS, CSRMPublic Sector Specialist

Stephen AndersonBusiness Manager

The Risk Management Process

Page 2: MASBO Understanding the Impact of Risk Management in your ...€¦ · Understanding the Impact of Risk Management in your School MASBO Winter Conference 2019 Presenters: Tom Strasburger

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The Risk Management

Process

Identification

Analysis

Control

Financing

Administration

s c i c . c o m

The Impact

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School Board

School Board

School Board

School Board

School Board

Human Resources

Instructional & Academic

Administration & StaffCustodial & Maintenance

Food Service

Transportation

Students & Community

Emerging Risks

• Drone Liability

• Builders Risk

• International/Travel and accident

• TULIP –Building lease or use by others

• Opioids

• Cyber/Network Security

Separate limits or sub limits

Emerging Risks

Page 4: MASBO Understanding the Impact of Risk Management in your ...€¦ · Understanding the Impact of Risk Management in your School MASBO Winter Conference 2019 Presenters: Tom Strasburger

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Drones in Schools

• Sporting Event replays:

• Stadium videos

• Race watchers

• Photo finishes

•Watching kids at bus stops

• Tracking on the way to school

• Drones are getting smaller, easier to

use and more cost effective; they

can go anywhere!

Drones in Schools

Cool Drones Uses

Drone Car insurance claims - Bing video

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• Confirm whether the district owns any drones or not

• How do you protect data?

• Have coverage for drones the district does not own but maybe flown over your property

• Will students be participating in education competitions off campus?

• How do you notify students and parents of UAS rules?

Things to Consider

Only UAS owned & controlled by the school

Non-Owned &/or Non-Controlled UAS

Banned

NO DRONE ZONE

ü Accessü Trackingü Hold Harmlessü Compliance

ü Requirementsü Who’s Whoü Time frameü Proof of coverage

ü Communicateü Enforceü Protect

Set Policy Direction

• Travel for educational purpose

• Trip/travel usually covers cancellation

• Ransom & kidnapping

• Repatriation

• Excluded by Standard Workers’ Compensation

International Travel

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• Have policy ready before ground breaking

• Copper theft, vandalism, water damage to existing buildings

due to construction

• Better to have your own than rely on construction company

Builders Risk

• Other parties renting/leasing school space

• Fundraisers

• Class reunions

• Verification of insurance

• Some State laws provide relief or further

protection

• Don’t leave your district open to a large claim

TULIPTenants Users Liability Protection

Key Insights SecurityScorecard analyzed 2393 companies with a footprint of 100 IP addresses or more in the education industry, from April 2018 to October 2018. We found the following: • The Education Industry was the lowest performer in terms

of cybersecurity compared to all other major industries. • The Education Industry performed poorly in patching

cadence, application security, and network security. • There are several regulatory requirements for

cybersecurity performance to improve in the education industry.

2018 Education Cybersecurity Report2018 Education Cybersecurity Report | SecurityScorecard

Page 7: MASBO Understanding the Impact of Risk Management in your ...€¦ · Understanding the Impact of Risk Management in your School MASBO Winter Conference 2019 Presenters: Tom Strasburger

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Cyber risk is fast emerging as

one of the most critical

operational and financial

risks for all organizations

today as recent ransomware

attacks have shown.

• Breach of Student and Employee

Private Data

• Business Interruption

• Reputational damage

• Data or software damage

• Liability to third parties resulting

from a system breach

Cyber Security/Data Breach

• The Family Education Rights and Privacy Act (FERPA) (20 U.S.C. § 1232g; 34 CFR Part 99)

• The Protection of Pupil Rights Amendment (PPRA) (20 U.S.C. §1232h; 34 CFR Part 98)

• The Children’s Online Privacy Protection Act (COPPA) (15 U.S.C. § 6501–6505)

• The Children’s Internet Protection Act (CIPA) (47 U.S.C. § 254) • General Data Protection Regulation (GDPR) (Regulation (EU)

2016/679)

Privacy Regulations

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Cost of Data Breach

Ponemon Institute Research Report

“Cyber Security: A Critical District Priority” Even after recent high-profile incidents, cybersecurity can seem abstract and non-urgent, but of course, cybersecurity is a necessity in education.1. Liability2. Legal requirements

3. Professional reputation

4. Teaching and learning

5. Student digital records

Written by Stacey PuseyDec 10, 2018 | EDSCOOP

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• https://youtu.be/rjVzQfKVm3Q

• https://youtu.be/tpRySYis14c

• https://youtu.be/U4gtGeDoJRw

• https://youtu.be/_7HZHkrwNHQ

News Reports & How To

• Tort caps limits1.5M

• Help to determine event or breach

• Forensics, legal and PR assistance

• Bitcoin Restoration

• What is excluded

• Prevention assistance

Key Components of Good Coverage

The Total Cost of Risk -TCOR

Page 10: MASBO Understanding the Impact of Risk Management in your ...€¦ · Understanding the Impact of Risk Management in your School MASBO Winter Conference 2019 Presenters: Tom Strasburger

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WC Claims Frequency vs. Severity

WC Claims Staff injured while working with

special needs population(by School Year)

Slip, Trip & Fall WC Claims(by School Year)

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Work Comp Injury Cause Frequency – Lifting or Moving

(by School Year)

Work Comp-Injury Type/Cause5 School Years

Property & General Liability

Page 12: MASBO Understanding the Impact of Risk Management in your ...€¦ · Understanding the Impact of Risk Management in your School MASBO Winter Conference 2019 Presenters: Tom Strasburger

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Property & General LiabilitySchool Year 2011-2012 2012-2013 2013-2014 2014-2015 (1st Half)

Total Number of Crashes 42 (3) 53 (8) 64 (6) 28 (4)

42

53

63

28

0

1 0

2 0

3 0

4 0

5 0

6 0

7 0

8 0

9 0

2 01 1-2 01 2 2 01 2-2 01 3 2 01 3-2 01 4 2 01 4-2 01 5(1 st Ha l f)

School Year

Crash Totals per School Year

• Assists in making effective risk management decisions

• Enables measurement of progress toward risk

management objectives

• Provides management and employee incentives

Uses of TCOR Calculations

• Assists with effective management of financial budgets

• Promote safety and loss control by communicating the

financial impact of a loss on the cost of risk

Benefits TCOR Calculations

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• Effective administration of a risk management program

• Public relations, public relations, public

relations!

• Meet and greet throughout the district!

• Well developed, easily navigated website

is essential for risk management

Resources and Strategies

• Includes in-house legal counsel and academics

• Usual duties of accident reviews, statistics, loss run reviews etc.

• Recommending body to the superintendent’s cabinet and

school board for district policy revision, new programs, changes

in procedures

Resources and Strategies

Loss control committees from every facet of the school district

The Action Plan

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§ Simply checking boxes that we did stuff

OR

§ Truly improving safety (not just saying it

but executing it)

WHAT ARE WE TRYING TO ACCOMPLISH?

§ Prevention

§ Preparedness

§ Response

§ Recovery

P, P, R, R

§ Training with a purpose

§ Practicing and preparing to act

§ Reporting and action

§ Communication is important

§ How it is communicated is KEY!!

Prevention & Preparedness

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§ Social & Emotional

§ Bullying

§ Safety

§ Slip, Trips, Falls

§ Compliance

§ Bloodborne Pathogens

§ Policies / Procedures

§ Timing

§ Throughout the year

§ Communication

§ Help people understand the WHY!

Prevention – Training with a Purpose

§ Types

§ Building Safety Assessments

§ Drills

§ Phishing emails

§ Safety inspections

§ When

§ Throughout the year

§ Why all this????

Preparedness – Practice

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§ Reporting Systems for different events

§ Crisis, behavior, cyber, etc.

§ Some may overlap

§ Reporting Systems for different stakeholders

§ Telephone, online, paper, tell someone

§ Event Timing

§ Pre, during, post

Prevention – Reporting

Amy Diedrich, CEBS, [email protected]

Tom [email protected]

Jim [email protected]

Steve [email protected]