Marshall LeasingChanging Direction

Marshall LeasingBridge House Orchard Lane Huntingdon Cambridgeshire PE29 3QT

t 01480 414541 f 01480 451786 marshall-leasing.co.uk

“Since moving to Marshalls nearly three years ago service levels have improved,driver complaints have stopped, prices have remained competitive and add oncosts have been kept to a minimum. To top it off Marshall’s staff are always apleasure to deal with.”

David WellsFinance & Facilities DirectorFreight Transport Association

“We budgeted transport costs over one year and Marshall has beaten these.Paperwork has been reduced to a minimum saving us all the invoices we used toreceive on a monthly basis. We have changed the staffing from one Manager downto one Supervisor.

It has also given us peace of mind with updated transport Policy Documentation.

Well done Marshall Leasing!”

Ian Bass – Group Finance DirectorFor and on behalf of Gratte Brothers Ltd

“Marshall provides a very efficient and cost effective service and are responsive tothe many and varied requirements of operating a fleet of cars the length andbreadth of the country. They pride themselves on high standards of customerservice and based on our experience have every right so to do.”

Andrew Lockhart – Corporate Procurement ManagerFor and on behalf of House of Fraser

Marshall Leasing is recommended by Wendy Bannon, Director of HR Operations, Global HR

Culture Pages 4 - 5The Pursuit of Happiness Pages 6 - 7Fleet Management Solutions Pages 8 - 9DNA Pages 10 - 11Marshall 100 Years Young Pages 12 - 13Environmentally Friendly Pages 14 - 15Testimonials Page 16

Culture

Marshall Leasing is not a bank and we are not part of a bank. We are not owned by avehicle manufacturer. Unlike many of our competitors Marshall Leasing is not inbusiness to promote any single vehicle badge or service the funding aspirations of afinancial institution. Instead, we are a fleet management company owned by a motorgroup with over 100 years of trading history. Marshall has been renting and servicingvehicles since the first cars appeared on our country’s roads. We believe that ourprivate group’s history - which also encompasses managing the RAF’s Hercules fleet - is one of integrity and commitment to an ethical culture of customer service.

Through a process of excellent staff retention, focus on personal and dedicated clientrelationships, and an open common sense approach we are able to drive throughcustomer retention and maintain continuity of service.

We value our customers and our customers value us.

The Pursuit of Happiness

Partnership

Marshall Leasing would prefer not to patronise you with

endless clichés and instead simply say, "As far as is possible,

we will build for you a package that meets your requirements

and is delivered to your expectations."

We are successful because we do a very good job of looking

after a very select group of clients. Fleet operators are

perfectly capable of knowing what they want. In fact most of

them have had so much experience of what they don’t want

that they can bullet point the areas that they would love to see

done better.

Consultancy

Of course this means listening, discussing, advising and

formulating an internal and external car policy that best suits

your business requirements. Increasingly, businesses

understand that fleet management is not just a financial

consideration but also involves Human Resources and

employees including so called ‘grey’ drivers. We suggest that

businesses also take into account the Health & Safety and

green aspects of fleet housekeeping as well as looking at cost

reduction objectives.

Foundation

We review fleet policy taking into account manufacturer choice and

environmental concerns. We also advise on appropriate funding

solutions, determine employee allowances in relation to taxation

and benefits, and set out the right Health & Safety agenda.

Function

Our clients want a proactive service. Most are looking for us to

reduce significantly their administrative workload. Helpfully, today’s

technology enables direct interaction with your drivers which in turn

takes the day-to-day operational process from your desk to ours.

We can agree the type of offering you require and the operational

procedures that will be put in place, building in all required services

from driving licence validation to accident management, and going

on to design an internal vehicle policy as a road map for the end

user (the driver). This enables us to create the appropriate

implementation process.

Reportage

All good partnership depends on communication. We set out to meet

with our client on a regular basis. As part of this social interaction we

review the clients fleet operation highlighting specific areas of action,

concern and interest. This consultation is built around our YOU VIEW

account reportage module which provides detailed and

comprehensive reporting. The client can then take proactive steps in

partnership with us to ensure the most efficient and cost effective

operation of their fleet.

Outsourcing

We see outsourcing as a product in its

own right. From the moment you

establish a relationship with Marshall

Leasing, we begin providing fleet

support. Today, many clients want us to

go the whole nine yards, and relieve

them of the entire administration burden.

The methodology for developing any

bespoke outsourcing arrangement is

ultimately based around the creation of

your internal and external fleet policy

Salary Sacrifice Solution

Marshall Leasing offer a Salary Sacrifice

Solution which potentially affords all your

employees significant savings on a new

fully maintained car. This highly attractive

staff benefit can be delivered with a

minimum overhead and administration.

The scheme is driven through our fully

automated online mechanism. So it

really is a simple provision to roll out

and manage.

Products

It is clearly the case that today’s fleet

decision maker is faced with a common

choice of operational alternatives (i.e.

products). Given that all fleet management

providers will list the same portfolio of

products, we are convinced that the real

opportunities lie in the detail. It is how

we interpret the emotive areas of early

contract termination, re-charges, contract

amendments and other ‘stealth’ costs that

frankly provide a self-determined

business like Marshall Leasing with the

ability to offer a more customer-friendly

package than our larger competitors.

We believe in building a solution which

is specifically designed to suit your

individual requirements. There are three

cornerstone products on which most

proposals are based: Funding, Fleet

management, driver support. However,

variations on the theme of each can

prove interesting. The consultation

process we adopt enables us to deliver

a truly tailor made package.

Menu of Products:

Contract Hire

Contract Purchase

Fleet Management

Sale & Leaseback

Driving Licence Validation

Accident Management

Risk Assessments

Credit Hire

Daily Rental Cars & Vans

Duty of Care

Driver Training

Driver Validation

Whole Life Costs

Mileage Capture

Fleet Management Solutions

DNAWe benefit from being a part of the family-owned Marshall Group of Companies which

employs 4,500 people and has an annual turnover in excess of £1bn. Marshall Leasing

has come a long way in the past thirty five years to establish itself as a independent

national top FN50 contract hire/fleet management company with the strongest

customer retention levels and clients whose own prominence within their individual

industry sectors is both respected and envied. Marshall Leasing places great emphasis

on the personal relationship, by taking ownership and providing a truly dedicated

interactive account management service. Based in Cambridgeshire, Marshall Leasing

provides a host of blue-chip clients with vehicle management and finance solutions.

Peter Cakebread, Managing Director of Marshall Leasing has been appointed

Vice-Chairman of the British Vehicle Rental & Leasing Association (BVRLA) and will

take over as Chairman of the BVRLA in May 2013, a position he will then hold for two

years until 2015. This is further recognition of Marshall Leasing’s respected reputation

within the Fleet industry.

Marshall 100 Years YoungMarshall of Cambridge was started by David Marshall on 1st October 1909 in astable in Brunswick Gardens, Cambridge. He provided chauffeur-hire transport forwealthy dons and undergraduates, who were mainly patrons of the University PittClub, of which he was Steward. From this evolved the garage business that is todayMarshall Motor Group, which sold its first car in 1914.

In 1912, Marshall mechanics assisted with repairs to an Army airship which hadmade an emergency landing behind the Marshall Garage. This was the Company’sfirst recorded contact with aviation.

During the 1914-18 War, David Marshall was appointed to organise the catering atthe Woolwich Arsenal, where he had to provide over 56,000 meals a day formunitions workers. It was during the course of this work, for which he was laterawarded the MBE, that he was asked by the Ministry of Food to advise on canteenarrangements for the Austin Factory at Longbridge. This brought him into contactwith Herbert Austin and the Austin Motor Company. A distributorship for AustinCars was awarded in 1920, and this was the foundation of the Company’s currentretails motor group, which is now the largest private dealership network in England.

After gaining his flying licence at Norwich, David Marshall’s son, Arthur establishedthe first Cambridge aerodrome in 1929. He was made a Master Instructor by TheGuild of Air Pilots and Air Navigators in 1931. The expansion of the Marshall aviationbusiness led to the purchase of land just outside Cambridge in 1935, on which thepresent Cambridge Airport was developed. During the course of the Second WorldWar, Marshall trained over 20,000 pilots and repaired over 5,000 aircraft.

Sir Arthur Marshall was awarded an OBE for his contribution to the war effort.

Marshall established a vehicle body building division, which grew to become asubstantial supplier to the Ministry of Defence and is now Marshall Land Systems.Marshall has supplied the Ministry of Defence with more than 80,000 vehicle bodies,as well as 9,500 DROPS Flatracks for the British Army.

Other products made by Marshall have included Power Pack Repair Facilities,expandable shelters for a range of uses, which include mobile hospitals. In 1953,the company opened an Aircraft Design Office. Marshall has carried out significantwork for Vickers on the early Valiant bomber; designing and building in 1967, thecomplex droop nose and retracting visor for Concorde; and, in the late 1970s,designing and building a medical research sled for use on the space shuttleChallenger, which flew 121 earth orbits in 1985. In 1966, Marshall was appointed asthe first Lockheed C-130 Hercules Service Centre in the world and has supportedthe Royal Air Force’s fleet of C-130 aircraft on an unbroken basis since that date.

Her Majesty The Queen accompanied by His Royal Highness The Duke ofEdinburgh visited the Marshall Group on 19th November 2009. Sir Michael Marshallwas recently knighted in the 2010 New Year Honours list. He was honoured with aCBE in the Queen’s Birthday Honours list in 1999. Commenting on the knighthood,Sir Michael said: “I am absolutely thrilled. It is an amazing fairytale ending to ourfantastic centennial year.” In 2012 Robert Marshall took over from his Fatherperpetuating the family lineage, leading the Marshall group into the next 100 years.

Environmentally Friendly

Since its foundation, the Marshall Group has

adopted a highly responsible and proactive

environmental stance with particular focus

on the stewardship of its land and property.

The Group continues to recognise that

corporate responsibility and sustainability

are integral parts of being a successful

business and that care for the environment

is a crucial part of this responsibility.

The Group’s stance and policy on this vital

area is directed by Robert Marshall,

who actively participates in the Group

Environmental Committee, thus

underpinning the importance Marshall

places on its responsibilities for the future of

the planet. An Environmental Management

System (EMS) is being introduced to follow

the standards and the guiding principle of

ISO 14001. There is great emphasis on

maintaining regulatory and legislative

compliance, whilst at the same time

environmental management teams and

nominated individuals actively monitor

and manage the day-to-day running of

environmental activities within each

operating company, with particular focus on

the following areas:

• controlling emissions to air, land and water;

• reducing consumption of energy;

• managing waste to maximise recycling and

minimise disposal to landfill; and training

employees to improve their awareness of

environmental best practice.

Ongoing environmental initiatives across the

Group include:

• An environmental management committee

which meets on a regular basis to monitor

the activities of the Group.

• Marshall Aerospace and Marshall Land

Systems are signatories to the MoD

Sustainable Procurement Charter and

are actively working on streamlining

procurement activities, to ensure best

practice in becoming greener and more

sustainable.

• Smart metering which is being introduced

across the Group to enhance energy

performance.

• Thermal imaging at many of our sites on a

biennial basis to highlight unusual hot

spots which may indicate heat loss.

• Participation in the Cambridgeshire Travel

to Work partnership travel survey, to

establish how the Group’s employees

travel to and from work and the impact

on the local transport infrastructure

and environment.

• The development of workplace travel

plans and the provision of additional cycle

parking facilities.

• The Group is also accessing and

evaluating the most modern appropriate

methodology to reduce the carbon

footprint of the Marshall Airport

Cambridge site and a multi-disciplinary

carbon working group has been formed to

manage this project.

• The Group has planted thousands of trees

on its land.

• Marshall spearheaded the Cambridge

Rainforest Appeal to enable the World Land

Trust to fund the purchase of a key wildlife

corridor in Borneo. This secures the future

of approximately 600 Orang-utans, an

endangered species and prevents the

release of 94,000 tonnes of carbon

emissions.

• Marshall has secured an electricity

contract which will provide ‘green

electricity’ for all of the Cambridge site,

and is exploring alternative sources of

energy in order to reduce further its

carbon footprint.