marketing your dental practice

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1 Marketing Your Dental Practice How to create and promote a memorable dental brand

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Post on 08-May-2015

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How to create and promote a memorable dental brand - equally appropriate for virtually any small professional services firm. Determine your value and position, tell your story consistently, and promote your brand using SEO, lead capture on your website and social media.

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Page 1: Marketing Your Dental Practice

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Marketing Your Dental PracticeHow to create and promote a memorable dental brand

Page 2: Marketing Your Dental Practice

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Why Should We Care About You?Determine your value and position

Promise Me AnythingYour promise is your brand. As long as you deliver consistently.

Tell Us Your StoryHow to get the word out that you’re special

Section TitleUse this area to provide an optional section subtitle or explanation

The Problem With Dentists 1

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80%Percentage of dental practices that are sole practitioners

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Your Perception

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Patient Perception

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How do you stand out from the crowd?

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Why Should We Care About You?Determine your value and position

Promise Me AnythingYour promise is your brand. As long as you deliver consistently.

Tell Us Your StoryHow to get the word out that you’re special

Section TitleUse this area to provide an optional section subtitle or explanation

The Problem With Dentists 1

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Avoid Vanilla

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Explore Differences9

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Positioning Ground Rules

‣True

‣Differentiating

‣Memorable

‣Compelling

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Love the People Who Will Love You

‣ Zappos is not for bargain hunters

‣ Southwest not for first class snobs

‣ Oakley not for traditionalists

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Connect Through Emotion

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A leading visionary in dental care.

Beyond your expectations.

Care in an environment of excellence.

Meaningless Taglines

Caring for the community.

Committed to dental excellence.

Compassionate prevention, pursuit of excellence.

Protecting patients, regulating the dental team.

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We cater to cowards!

The cure for dental anxiety.

Perfect smile, perfect you.

Meaningful Taglines

A perfect smile. Guaranteed.Family dentistry with a woman’s touch.

Helping keep Portland’s kids smiling!

Cosmetic excellence. Stunning smiles.

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Why Should We Care About You?Determine your value and position

Promise Me AnythingYour promise is your brand. As long as you deliver consistently.

Tell Us Your StoryHow to get the word out that you’re special

Section TitleUse this area to provide an optional section subtitle or explanation

The Problem With Dentists 1

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3

4

5

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How Not To Be Boring

‣ How can you change your customer’s life?

‣ What do you stand for?

‣ Who or what do you hate?

‣ Requires authenticity, consistency

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Speak in a human voice

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Performance, not Product

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Case study: AMEX

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Case study: The Job Shopper

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Why Should We Care About You?Determine your value and position

Promise Me AnythingYour promise is your brand. As long as you deliver consistently.

Tell Us Your StoryHow to get the word out that you’re special

Section TitleUse this area to provide an optional section subtitle or explanation

The Problem With Dentists 1

2

3

4

5

Page 23: Marketing Your Dental Practice

Online Promotion

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Clutter is overwhelming

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They’re tuning you out

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Want to connect? Add value.

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Design your patient experience

What would

do?

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5 Steps to Marketing Dominance

Build a Converting

WebsiteDirect MailSEO

Social Media Advertising

‣ Home page lead capture

‣ Dedicated landing pages

‣ Embed calls to action

‣ Regular SEO

‣ Local SEO

‣ Keyword tools

‣ Check competitive rankings

‣ Pick best platforms

‣ Determine content strategy

‣ Consistency and focus

‣ Engage

‣ Google Adwords Pay Per Click

‣ Facebook Advertising

‣ Retargeting

‣ Build your database

‣ Consistency

‣ Responsive design

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Embed Calls to Action

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5 Steps to Marketing Dominance

Build a Converting

WebsiteDirect MailSEO

Social Media Advertising

‣ Home page lead capture

‣ Dedicated landing pages

‣ Embed calls to action

‣ Regular SEO

‣ Local SEO

‣ Keyword tools

‣ Check competitive rankings

‣ Pick best platforms

‣ Determine content strategy

‣ Consistency and focus

‣ Engage

‣ Google Adwords Pay Per Click

‣ Facebook Advertising

‣ Retargeting

‣ Build your database

‣ Consistency

‣ Responsive design

Page 31: Marketing Your Dental Practice

Customers are looking for you

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Search Engine Optimization

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Determine Keywords

‣ Google AdWords

‣ Wordtracker

‣ SpyFu

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5 Steps to Marketing Dominance

Build a Converting

WebsiteDirect MailSEO

Social Media Advertising

‣ Home page lead capture

‣ Dedicated landing pages

‣ Embed calls to action

‣ Regular SEO

‣ Local SEO

‣ Keyword tools

‣ Check competitive rankings

‣ Pick best platforms

‣ Determine content strategy

‣ Consistency and focus

‣ Engage

‣ Google Adwords Pay Per Click

‣ Facebook Advertising

‣ Retargeting

‣ Build your database

‣ Consistency

‣ Responsive design

Page 35: Marketing Your Dental Practice

75% of Americans use SM

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1.1 billion Facebook users

128 MM Americans visit every day

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4 billion views per day

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3x more time spent on

blogs & social networks

than email

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Sites that blog get 55% more traffic

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434% more indexed pages

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Sales lead generation ↑1380%

5 leads

74 leads

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Content is shared among friends

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Rule #1: NO PitchingRule #2: NO PitchingRule #3: NO Pitching

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Key to content success...

...it’s about them, not you

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Content is an information annuity

- Jay Baer

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Develop & deploy content

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What is Content?

‣ Blog posts

‣ Videos

‣ PowerPoint presentation

‣ Articles

‣ Photos

‣ Discussions

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Converse

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5 Steps to Marketing Dominance

Build a Converting

WebsiteDirect MailSEO

Social Media Advertising

‣ Home page lead capture

‣ Dedicated landing pages

‣ Embed calls to action

‣ Regular SEO

‣ Local SEO

‣ Keyword tools

‣ Check competitive rankings

‣ Pick best platforms

‣ Determine content strategy

‣ Consistency and focus

‣ Engage

‣ Google Adwords Pay Per Click

‣ Facebook Advertising

‣ Retargeting

‣ Build your database

‣ Consistency

‣ Responsive design

Page 50: Marketing Your Dental Practice

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5 Steps to Marketing Dominance

Build a Converting

WebsiteDirect MailSEO

Social Media Advertising

‣ Home page lead capture

‣ Dedicated landing pages

‣ Embed calls to action

‣ Regular SEO

‣ Local SEO

‣ Keyword tools

‣ Check competitive rankings

‣ Pick best platforms

‣ Determine content strategy

‣ Consistency and focus

‣ Engage

‣ Google Adwords Pay Per Click

‣ Facebook Advertising

‣ Retargeting

‣ Build your database

‣ Consistency

‣ Responsive design

Page 51: Marketing Your Dental Practice

Embrace your database

Page 52: Marketing Your Dental Practice

Questions

[email protected]

twitter: @johnheaney