marketing project for bop at peru - assembled shoes

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Marianna Pardi Juliana Cabal Sugita Yoshitaka Raul Manrique Pablo Narvaez Joao Rendon BOP Marketing Plan for “Latea PeruMarketing at theBOP final project

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Presentation of Marketing Plan for "Latea Perú" (Assembled Shoes for BOP people at Lima) Elective: Social Marketing - Marketing at the BOP IE Business School, November intake 2013

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Page 1: Marketing Project for BOP at Peru - Assembled Shoes

Marianna Pardi

Juliana Cabal

Sugita Yoshitaka

Raul Manrique

Pablo Narvaez

Joao Rendon

BOP Marketing Plan for

“Latea Peru”

Marketing at theBOP final project

Page 2: Marketing Project for BOP at Peru - Assembled Shoes

Agenda

The opportunity

Our proposal

Expected outcomes

Page 3: Marketing Project for BOP at Peru - Assembled Shoes

The

opportunity

Page 4: Marketing Project for BOP at Peru - Assembled Shoes

BOP at Perú

PERU

30,4 MM people

NO BOP

22,6 MM

Extreme Poverty

1,9 MM

BOP “consumer”

5,9 MM BOP

7,8 MM

By province….

Lima 24,1%

Piura 8,6%

Cajamarca 8,2%

La Libertad 7,4%

Puno 5,4%

Loreto 4,9%

Ayacucho 4,4%

Ancash 4,1%

Lambayeque 4,1%

Junin 4,0%

Cusco 3,6%

Huánuco 3,4%

San Martin 3,3%

Huancavelica 3,0%

Apurimac 2,6%

Amazonas 2,2%

Arequipa 2,2%

Pasco 1,5%

Ica 1,0%

Ucayali 1,0%

Page 5: Marketing Project for BOP at Peru - Assembled Shoes

Average household size: 4,6 people

Average $ contributors: 1,6 members

Most common jobs

* Constr worker

* Watchman

* Janitor

* Messenger

------------------------

* Electrician

* Mechanic

* Plumber

------------------------

* Taxi / bus driver

Most common jobs

* Street vendor

* Maid

Average years of education: 8,4 (High School)

Average monthly

household income:

S/. 960

$ 343

€ 255

Aprox: € 1.85 m/day

% of food in monthly

expenditure: 67%

BOP at Lima

(1,4MM people)

Page 6: Marketing Project for BOP at Peru - Assembled Shoes

BOP house Roof material:

Calamine – corrugated iron (70%)

Wall material:

Triplay – wood (48%)

Brick and cement (34%)

Carton – rush mat (6%)

Floor material:

SOIL (55%)

Pavement – side walk

NONE (77%)

Track

NONE (72%)

Page 7: Marketing Project for BOP at Peru - Assembled Shoes

LIMA NORTH (23,9%)

•Carabayllo

•Comas

•Independencia

•Puente Piedra

•San Martín de Porres

LIMA EAST (25,9%)

•Ate – Vitarte

•El Agustino

•San Juan de Lurigancho

•Santa Anita

Lima SOUTH (27,5%)

•Pachacamac

•San Juan de Miraflores

•Santa María del Mar

•Villa El Salvador

•Villa María del Triunfo

CALLAO (9,5%)

Callao

Ventanilla

LIMA DOWNTOWN (2,9%)

Rímac

BOP at Lima

(1,4MM people)

Page 8: Marketing Project for BOP at Peru - Assembled Shoes

LIMA NORTH (23,9%)

•Carabayllo

•Comas

•Independencia

•Puente Piedra

•San Martín de Porres

LIMA EAST (25,9%)

•Ate – Vitarte

•El Agustino

•San Juan de Lurigancho

•Santa Anita

Lima SOUTH (27,5%)

•Pachacamac

•San Juan de Miraflores

•Santa María del Mar

•Villa El Salvador

•Villa María del Triunfo

CALLAO (9,5%)

Callao

Ventanilla

LIMA DOWNTOWN (2,9%)

Rímac

BOP at Lima

(1,4MM people)

Most of them live at the

periphery / outskirts; in

sand or hill /mountain

environments.

Page 9: Marketing Project for BOP at Peru - Assembled Shoes

BOP environments

Page 10: Marketing Project for BOP at Peru - Assembled Shoes

BOP environments

Page 11: Marketing Project for BOP at Peru - Assembled Shoes

Unmet Need

Household Average Monthly Spending in shoes….

Segment Total

(a+b+c)

Adult Shoes

(a)

Kids Shoes

(b)

Repairing

(c)

BOP € 8,2 € 6,1 € 1,9 € 0,2

No BOP € 10,5 € 8,5 € 1,6 € 0,4

Average Monthly

Household

income

BOP: € 255

NO BOP: € 606

% of shoes in monthly

expenditure

BOP: 3,23 % !!! (8,2/255)

NO BOP: 1,55% (10,5/606)

Page 12: Marketing Project for BOP at Peru - Assembled Shoes

Unmet Need

Household Average Monthly Spending in shoes….

Segment Total

(a+b+c)

Adult Shoes

(a)

Kids Shoes

(b)

Repairing

(c)

BOP € 8,24 € 6,11 € 1,86 € 0,27

No BOP € 10,52 € 8,50 € 1,59 € 0,43

Average Monthly

Household

income

BOP: € 255

NO BOP: € 606

% of shoes in

monthly

expenditure

BOP: 3,23 % !!!

NO BOP: 1,55%

The reason:

Intensive

use

+

Tougher

ground

conditions

Page 13: Marketing Project for BOP at Peru - Assembled Shoes

Our

proposal

Page 14: Marketing Project for BOP at Peru - Assembled Shoes

Assembled,

sole resistant,

confortable

and affordable

shoes adapted

to ground

characteristics

* Local Partners -D2D

* Deportive centers /

Zonal Park

Consumers

I. Men

- Adult

- Kid /School

II. Women

- Adult

- Kid / School

* Manrique

Shoes Group

* Milk Glass

& Popular

Dining Room

Associations

* Local majors

* Product * Storage

* Sales * Distribution

* Marketing * Administrative

* Shoe design

* Sales Force

Training

* D2D sales

* Sales force

(B2C)

* Though

sales force.

and promo

activities

* Shoes selling

Page 15: Marketing Project for BOP at Peru - Assembled Shoes

• Lightweight

• Anti fatigue propierties

• Good cushioning, resistance and grip.

• Enhanced blood circulation & knee – kidney protection.

SOLE + INSOLE * Material: Expanded virgin pvc with nitrile dust + 2mm polyurethane foam

* Footprint without cavities

* Density: 0,5 – 0,65 gr / cm3

* With eyelets for shoelace attachement

• More resistance

• Impermeability

UPPER * Material: Plastified canvas

* Assembling shoelaces: # 18 nylon

* Different designs & colors for future replacement

Product Two Component Assembled Shoes

PRODUCT CHARACTERISTICS

BENEFITS (FROM BOP PoV)

Page 16: Marketing Project for BOP at Peru - Assembled Shoes

Product Proxy Reference: Armo Shoes (Chile)

“Inclusivo” fair trade project

http://ralonso.com/?portfolio=armo

Page 17: Marketing Project for BOP at Peru - Assembled Shoes

Resistant sole + different upper colors / designs Product

Association with key partner “Manrique Group”

Specialized in security shoes now looking x diversification opportunities

http://www.grupomanrique.com/

Page 18: Marketing Project for BOP at Peru - Assembled Shoes

Place

Local Partners

D2D Sales

* Products on consignment + catalog

* Mostly women

* High capilarity

* Most personal channel. / high level

of persuasion.

* Only for main campaigns: School - Christmas

* Sponsored by majors

* BOPs in “buying mood”

* Opportunity to develop “experience” with BTL activations.

Zonal Parks

Sports Camps

Page 19: Marketing Project for BOP at Peru - Assembled Shoes

LP

CL CL CL CL

Our BOP company Training,

Promotion

incentive

Shoes

Promotion/

Selling

Our warehouses

Shoes

Supply

1) Our BOP Company

- Trains Local Partners (LP)

(mainly unemployed females)

2) Local Partners (LP)

- Acquire products from our warehouses

- Promote our products to their neighbors

- Explain the benefits of the shoes with

catalog

3) Clients (CL)

- Buy shoes

4) Our BOP Company

- Analyze local needs and develop new

products by collaborating with LPs

(in the future)

Local Partner Model

Products

Purchase

1

2.

3.

4. Customer

feedback

Page 20: Marketing Project for BOP at Peru - Assembled Shoes

Promotion

Events at Sports Camps / Zonal Parks

POP

Advertisement

Feeling represented by promotor.

One2One promotion

Where? BOP highest frequency channel

Page 21: Marketing Project for BOP at Peru - Assembled Shoes

Price

VARIABLE

COSTS

(x pair of

shoes) (**)

SOLE UPPER

Adult: € 2.65

Kid: € 2.20

+ =

Adult: € 2.26

Kid: € 1.88

COGS x BOP

company

Adult: € 4.91

Kid: € 4.08

Price x distributor

Adult: € 5.69

Kid: € 4.76 Adult: +39%

Kid: +39%

Price x BOPs

Adult: € 9.26 Kid: € 7.94

Adult: +14%

Kid: +14%

Margins were set based on learnings pointed in “Mrktg Innovative Devices x BOP”

Hystra, March 2013

YTD Benchs

Adult:

€ 10.58 - € 13.23

Kid:

€ 7.41 - € 10.05

(**) To make it simple we just use variable costs and not fully allocated ones

(+ administrative, marketing, sales training, distribution)

Page 22: Marketing Project for BOP at Peru - Assembled Shoes

Expected

outcomes

Page 23: Marketing Project for BOP at Peru - Assembled Shoes

Marketing & Financials

* Awareness >= 40% of HH.

* Penetration (Trial) >= 17% of HH.

* Market share >= 1,37%.

* Break even point: 48,2M pairs

(40,5M kids & 7,8M adults or other combinations)

To have green numbers we would need…

It´s a real Challenge. To get scale we rely on our local partners, and

that´s why we need to ensure attractive margins x them.

Page 24: Marketing Project for BOP at Peru - Assembled Shoes

OUR SOCIAL IMPACT…

FUNCTIONAL (Quality)

ASPIRATIONAL

EMPLOYMENT (Social Integration)

Page 25: Marketing Project for BOP at Peru - Assembled Shoes

Thanks a

lot!!

Page 26: Marketing Project for BOP at Peru - Assembled Shoes

Back up

information

Page 27: Marketing Project for BOP at Peru - Assembled Shoes

BOP shoes market size

X € 291M households

= € 99 yearly spending

in shoes x HH

€ 28.7MM LIM

A

PE

RU

€ 122.7MM

Page 28: Marketing Project for BOP at Peru - Assembled Shoes

YTD Habit: Channels were BOP interact the most

47% 39% 5% 3%

YTD Habit: Channels were BOP buy shoes

46% 31% 3% 3%

Page 29: Marketing Project for BOP at Peru - Assembled Shoes

Distribution model trade - offs

Franchise

D2D

PR

OS

C

ON

S

* No shoes at YTD

* Highest interaction

* High bond channel

* Opportunity x trade mrktg

– POS activation

* 2nd channel in current habit.

* High interaction

* High bond channel

* Opportunity x trade mrktg

– POS activation

* 1st channel in current

habit.

* Easier to serve POS

number (50 x district)

* Most personal channel.

* High level of

persuasion.

* Added complexity

(28.2M POS / 2.8M x district)

* Not fit with current habit

* POS willingness to buy

* Added complexity

(22.8M POS / 2.3M x district)

* Margin orientation

* Conflict vs own

retailer brands

* Added complexity

(291M households)

* Sales force training

and management.

* Security / fraud issues

Page 30: Marketing Project for BOP at Peru - Assembled Shoes

YTD Habit: Means of transportation (most used)

50% 32% 13% 2%

YTD Alternative Channels Impact (% bought what they´ve seen at…)

58% 57% 51%

Daily time spent at public

transportation: > 1,5h

Page 31: Marketing Project for BOP at Peru - Assembled Shoes

Information Sources

i) BOP at Perú

* Informe Técnico Pobreza en Perú 2012. INEI

* Encuesta Nacional de Hogares 2012 - Modulo Vestido y Calzado. INEI

* Niveles Socioeconómicos de la Gran Lima 2012, Ipsos.

* Perfiles Zonales de la Gran Lima 2009, Ipsos

* Hábitos y Actitudes hacia Canales Alternativos 2012, Ipsos.

http://www.youtube.com/watch?v=VjFuiKeoJAI

http://www.youtube.com/watch?v=v7mkLORH3RY

ii) Propuesta de Marketing

* Producto armable

Proyecto Inclusivo de Comercio Justo en Chile desarrollado por Rodrigo Alonso.

http://ralonso.com/?portfolio=armo

* Márgenes para el distribuidor

-The base of pyramid distribution challenge. XIFMR Research, 2011. Centre for

Development Finance.

- Marketing Innovative Devices for the BOP. Hystra, March 2013.