marketing in the connected economy

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Marketing in the Connected Economy

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Page 1: Marketing in the Connected Economy

http://jbdcolley.com

© John colley 2013

Page 2: Marketing in the Connected Economy

http://jbdcolley.com

I Want to Tell You a Story...

“Why Do We Have AWebsite?”

© John colley 2013

Page 3: Marketing in the Connected Economy

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CommunicatingwithYour

Customers

© John colley 2013

Page 4: Marketing in the Connected Economy

The Six Minute StrategistBusiness Strategy, Frameworks for Growth

© John colley 2013

http://jbdcolley.com

How NOT To Be The Next Comet:

Marketing In The Connected Economy

April 2013

Page 5: Marketing in the Connected Economy

http://jbdcolley.com

John ColleyThe Six Minute Strategist

One TopicSix Points

Six Minutes

© John colley 2013

Page 6: Marketing in the Connected Economy

One Topic

2

46

53

1

© John colley 2012

http://jbdcolley.com

Less ThanSix Minutes

Page 7: Marketing in the Connected Economy

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4 Questions?Buy Online?

Search OnlineVisit Comet?

Searched at Comet, Bought Online?

© John colley 2013

Page 8: Marketing in the Connected Economy

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Today every business is in the publishing business

© John colley 2013

Page 9: Marketing in the Connected Economy

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Today the Question is No Longer:

“Do We Do Online Marketing?”

© John colley 2013

Page 10: Marketing in the Connected Economy

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Today the Question is: “How Do We Do Online

Marketing?”

© John colley 2013

Page 11: Marketing in the Connected Economy

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Outbound Marketingvs

Inbound Marketing

© John colley 2013

Page 12: Marketing in the Connected Economy

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Where do you Start?

© John colley 2013

Page 13: Marketing in the Connected Economy

ConnectedMarketing

Funnel

Content

Integration

Offerings

Landscape

Customers

© John colley 2012

http://jbdcolley.com

Page 14: Marketing in the Connected Economy

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Customers

© John colley 2013

Page 15: Marketing in the Connected Economy

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Know Your Customer

© John colley 2013

Page 16: Marketing in the Connected Economy

CustomerInteraction

How do theyFind You?

How can youConnect

How can youTransact?

How can youEngage?

What do theyWant?

Who arethey?

© John colley 2012

http://jbdcolley.com

Page 17: Marketing in the Connected Economy

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Funnel

© John colley 2013

Page 18: Marketing in the Connected Economy

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UnderstandYour

Funnel

© John colley 2013

Page 19: Marketing in the Connected Economy

The SocialMedia

Funnel

Know Me

Trust Me

EvangeliseMe

Pay Me

Like Me

Find Me

© John colley 2012

http://jbdcolley.com

Page 20: Marketing in the Connected Economy

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So,Where DO you Start?

© John colley 2013

Page 21: Marketing in the Connected Economy

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Landscape

© John colley 2013

Page 22: Marketing in the Connected Economy

http://jbdcolley.com

Find Me?Understand the

Social MediaLandscape

© John colley 2013

Page 23: Marketing in the Connected Economy

Social MediaLandscape

Twitter

YouTube

Pinterest

Linkedin

Google +

Facebook

© John colley 2012

http://jbdcolley.com

Page 24: Marketing in the Connected Economy

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Need to Know Your Customers

Need to be Where your Customers are

Need know Wants/Needs

© John colley 2013

Page 25: Marketing in the Connected Economy

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Content

© John colley 2013

Page 26: Marketing in the Connected Economy

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5 Ps of Marketing Product

PricePlace

PromotionPackaging

© John colley 2013

Page 27: Marketing in the Connected Economy

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5 Cs of InBound Marketing ContentCreationCuration

ConsumptionCommunity

© John colley 2013

Page 28: Marketing in the Connected Economy

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Know Me Like Me

Trust MeIts All about Content!

© John colley 2013

Page 29: Marketing in the Connected Economy

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Create content with two objectives:

1.build trust 2.educate

© John colley 2013

Page 30: Marketing in the Connected Economy

Content

Audio

Images

FAQs

Email

Video

Written

© John colley 2012

http://jbdcolley.com

Page 31: Marketing in the Connected Economy

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Take a topic, Structure your comments

Write a blogRecord a Podcast

Create a slide deck Record a screencast

Create videos

© John colley 2013

Page 32: Marketing in the Connected Economy

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Group blog posts together,Create an ebook

Group videos together, Create a course

Send a newsletterVideos create a YouTube channel

Audio on iTunes create a programme

Integrate Contenton your own Website

© John colley 2013

Page 33: Marketing in the Connected Economy

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Offerings

© John colley 2013

Page 34: Marketing in the Connected Economy

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Key Topics? What is important to your

Customerswhat do they want to know?Six Points of Contact = Sale

© John colley 2013

Page 35: Marketing in the Connected Economy

Offerings

Free Trial Offering= Like Me

Core Offerings= Pay Me

Add-Ons = UpSell Pay Me

Members OnlyOfferings = Extend

Pay Me

Sign Up Offering= Trust Me

Starter Offering= Know me

© John colley 2012

http://jbdcolley.com

Page 36: Marketing in the Connected Economy

http://jbdcolley.com

So, Where DO you Start?

© John colley 2013

Page 37: Marketing in the Connected Economy

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Integration

© John colley 2013

Page 38: Marketing in the Connected Economy

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Implementing an IntegratedSocial Media Strategy

Bringing it all together...

© John colley 2013

Page 39: Marketing in the Connected Economy

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CustomersFunnel

LandscapeContent

OfferingsIntegration

© John colley 2013

Page 40: Marketing in the Connected Economy

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Hub and SpokeHub = your website

First objective capture email address

Who?Permission marketing

Email = Outbound marketing tool Social Media = in bound marketing

© John colley 2013

Page 41: Marketing in the Connected Economy

FunnelLevel 1Find Me

Interaction Strategy

Visit Your

Website

Sign Up

Consume Content

Invite Contacts

Social Media Presence

© John colley 2012

http://jbdcolley.com

Page 42: Marketing in the Connected Economy

FunnelLevel 2

Know Me

Video

Sign Up

Start HerePage

Call to ActionNextStep

Free Giveaway

LandingPage

© John colley 2012

http://jbdcolley.com

Page 43: Marketing in the Connected Economy

FunnelLevel 3Like Me

Categories and Tags

Find More Content

Clear CTAMove thru

Funnel

Sign Up

Navigate

Blog Posts

© John colley 2012

http://jbdcolley.com

Page 44: Marketing in the Connected Economy

FunnelLevel 4

Trust Me

Comments

Educate

RepurposeContent

Inform

Testimonials

Content Builds Trust

© John colley 2012

http://jbdcolley.com

Page 45: Marketing in the Connected Economy

FunnelLevel 5Pay Me

PassiveIncome

Multiple IncomeSources

CustomerNeedsWants

ProductsServices

Information

Scalability

BusinessModel

© John colley 2012

http://jbdcolley.com

Page 46: Marketing in the Connected Economy

http://jbdcolley.com

CoursesTutorialsProducts

InformationServices

SolutionsOnline & Offline

© John colley 2013

Page 47: Marketing in the Connected Economy

FunnelLevel 6

Evangelise Me

Recommendations

Social Proof

ReinforceOtherLevels

Credibility

Endorsements

Comments

© John colley 2012

http://jbdcolley.com

Page 48: Marketing in the Connected Economy

B2B or

B2C

Who areyour

Customers?

Connect

Transact

Engage

What do theyWant/Need?

Find Me?Where?

© John colley 2012

http://jbdcolley.com

Page 49: Marketing in the Connected Economy

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Two Last Thoughts...

© John colley 2013

Page 50: Marketing in the Connected Economy

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ListenMonitor

© John colley 2013

Page 51: Marketing in the Connected Economy

Tools

Hootsuite

Gist

TwitterSearch

GoogleKeyword

Tool

FacebookGraph(new)

Google Alerts

© John colley 2012

http://jbdcolley.com

Page 52: Marketing in the Connected Economy

Follow/monitor/listen?

Your Own Name

Key Brands

Keywords

Competitors

YourCompany

Thought Leaders

© John colley 2012

http://jbdcolley.com

Page 53: Marketing in the Connected Economy

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Analytics

© John colley 2013

Page 54: Marketing in the Connected Economy

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Key MetricsGoogle Analytics unique visitors

Page Views Bounce rate Time on site

© John colley 2013

Page 55: Marketing in the Connected Economy

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Learn More?http://jbdcolley.com

© John colley 2013

Page 56: Marketing in the Connected Economy

http://jbdcolley.com

Thank You...Any Questions?

© John colley 2013