marketing google case study
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Divina Nihalani, 08318 Janak Maheshwari, 08322Krishna Sharma, 08324 Malvika Bhatnagar, 08327
Sakshi Goyal, 08339 Vibhor Jain, 08359
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Government interventions eg. Restricted in 25/100 countries
Bureaucracy problem during inception for eg. In IndiaPolitical
Income, Age, EducationEconomical
Google Docs, Hangouts, Gmail, YouTubeSocial
Google Analytics, Personalized search , Cloud computing
Googles custom designed, low cost, Linux-based serverTechnological
Patents and CopyrightsLegal
Large populationEnvironmental
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Cost1. Low cost to consumer
2. High cost to internet basedbusinesses
Communication1. Advance user interface design
2. Real time and voicecommunication
3. Designing software andadjusting hardware
Customer1. Advertisers
2. Publishers
3. Internet based businesses
Convenience1. Easily accessible
2. Just a click away
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Product Innovation
Small and Medium Enterprises(SMEs)
Strategic Feasibility
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Highly diverse users
Services and products available to wide range of users inmore than 110 languages
Geographic
Age: More popular with users below 34 years
Income: Majority users of upper middle income
Occupation: Business minded people
Education: Educated, literate people
Demographic
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Lifestyle: Busy and active, outdoor oriented
Personality: Ambitious
Psychographic
User Rate: B2B-heavy, B2C-light Occasion: Regular
Readiness: Positive
Loyalty: B2B-high, B2C-low
Benefits: Quality, service, speed
Behavioral
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Market Leader
GOOGLE
1. Expansion throughcontinuous Mergers and
Acquisitions
2. Governance, managinginnovation and corporate values
Market Challenger
YAHOO
1. Broad reach
2. Built second-largest dating
site
3. Mergers and Acquisitions
Market Follower
MICROSOFT1. Decision engine
2. Integrated presentation ofdetailed data
3. Vision of cloud computing
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Innovation in technology and R&D
Services offered such as videos, maps,mail, search engines etc.
Non disclosure of all strategies, strengths
and intentions
Points-of-Parity
Engineers encouraged to spend 20% timeon their own choice of projects
Small teams usually 3-5 people
High risk takers
Low CPC and high CTR
Points-of-Difference
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High risk takers
Risk aversive
Small teams
Large teams
GOOGLE
OTHERS
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