marketing google case study

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    Divina Nihalani, 08318 Janak Maheshwari, 08322Krishna Sharma, 08324 Malvika Bhatnagar, 08327

    Sakshi Goyal, 08339 Vibhor Jain, 08359

    http://p1.pichost.me/i/41/1645057.jpg
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    Government interventions eg. Restricted in 25/100 countries

    Bureaucracy problem during inception for eg. In IndiaPolitical

    Income, Age, EducationEconomical

    Google Docs, Hangouts, Gmail, YouTubeSocial

    Google Analytics, Personalized search , Cloud computing

    Googles custom designed, low cost, Linux-based serverTechnological

    Patents and CopyrightsLegal

    Large populationEnvironmental

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    Cost1. Low cost to consumer

    2. High cost to internet basedbusinesses

    Communication1. Advance user interface design

    2. Real time and voicecommunication

    3. Designing software andadjusting hardware

    Customer1. Advertisers

    2. Publishers

    3. Internet based businesses

    Convenience1. Easily accessible

    2. Just a click away

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    Product Innovation

    Small and Medium Enterprises(SMEs)

    Strategic Feasibility

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    Highly diverse users

    Services and products available to wide range of users inmore than 110 languages

    Geographic

    Age: More popular with users below 34 years

    Income: Majority users of upper middle income

    Occupation: Business minded people

    Education: Educated, literate people

    Demographic

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    Lifestyle: Busy and active, outdoor oriented

    Personality: Ambitious

    Psychographic

    User Rate: B2B-heavy, B2C-light Occasion: Regular

    Readiness: Positive

    Loyalty: B2B-high, B2C-low

    Benefits: Quality, service, speed

    Behavioral

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    Market Leader

    GOOGLE

    1. Expansion throughcontinuous Mergers and

    Acquisitions

    2. Governance, managinginnovation and corporate values

    Market Challenger

    YAHOO

    1. Broad reach

    2. Built second-largest dating

    site

    3. Mergers and Acquisitions

    Market Follower

    MICROSOFT1. Decision engine

    2. Integrated presentation ofdetailed data

    3. Vision of cloud computing

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    Innovation in technology and R&D

    Services offered such as videos, maps,mail, search engines etc.

    Non disclosure of all strategies, strengths

    and intentions

    Points-of-Parity

    Engineers encouraged to spend 20% timeon their own choice of projects

    Small teams usually 3-5 people

    High risk takers

    Low CPC and high CTR

    Points-of-Difference

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    High risk takers

    Risk aversive

    Small teams

    Large teams

    GOOGLE

    OTHERS

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