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    PARAMJIT SHARMA 1

    Marketing Competition

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    PARAMJIT SHARMA 2

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    PARAMJIT SHARMA 3

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    PARAMJIT SHARMA 4

    Market Competition is a Contest between individuals, groups,or Organizations for territory, a niche, or a location ofresources. It arises whenever at least two parties strive for agoal which cannot be shared.

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    PARAMJIT SHARMA 5

    Business is often associated with competition as mostcompanies are in competition with at least one other firmover the same group of customers

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    PARAMJIT SHARMA 6

    Marketing Competition

    Poor firms ignore their competitors

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    PARAMJIT SHARMA 7

    Marketing Competition

    Average firms copy their competitors

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    PARAMJIT SHARMA 8

    Marketing Competition

    Winning Firms lead their competitors

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    9

    Marketing Competition- issues

    Primary Competitors

    Ascertaining their Strategies, Strengths.

    Designing Competitive Intelligence

    Positioning as LeaderFollower

    Balancing Customer- Competitor Orientation

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    PARAMJIT SHARMA 10

    Competitive Forces

    1. Threat of Intense Segment Rivalry

    2. Threat of New Entrants

    3 Threat of Substitutes

    4 Threat of Buyers Growing Bargaining power

    5 Threat of Supplier's Growing Bargaining Power

    http://blog.badgeville.com/wp-content/uploads/2011/12/Ram-Flight.jpg
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    PARAMJIT SHARMA 11

    Segment Attractiveness- five forces

    Industry CompSegment Rivalry

    BuyersSuppliers

    PotentialEntrants

    Substitutes

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    PARAMJIT SHARMA 12

    Identifying Competitors

    Industry Concept Market Concept

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    PARAMJIT SHARMA 13

    Identifying Competitors

    Industry Concept

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    PARAMJIT SHARMA 14

    Industry Concept

    Infosys TCS

    Cognizant WIPRO

    Product Differentiation

    Cost

    Vertical Integration

    Degree of Globalization

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    PARAMJIT SHARMA 15

    Market Competition

    Market Concept

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    PARAMJIT SHARMA 16

    Market Conceptmeeting needs of same Customer

    MultiplexSingleScreen

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    PARAMJIT SHARMA 17

    ANALYSING

    COMPETITORS

    StrategiesObjectives

    Strengths & Weaknesses

    Reactions Patterns

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    Strategic Groups in the Major Appliance Industry

    VerticalIntegrationHigh Low

    LowQuality

    HighQuality Group A------1Narrow Line

    Low CostHigh ServiceHigh Price

    Group C------4Moderate Line

    Medium Mfg. CostMedium ServiceMedium Price

    ServiceMedium PriceGroup B------3

    Full LineLow Mfg. CostMedium Price

    Good Service

    Group D------2Broad LineMedium Mfg. CostLow PriceLow Service

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    PARAMJIT SHARMA 19

    Objectives- Competitors Plan

    Individual Commercial EducationaUsersl

    PC

    HardWare

    Software

    Dell

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    PARAMJIT SHARMA 20

    Customer Product Product Technical Selling Awareness Quality Availability Assistance Staff

    Competitor A E E P P G

    Competitor B G G E G E

    Competitor C F P G F F

    WHERE E=Excellent G is Good F is fair and P is poor

    Customers Rating of Competitors

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    Analyzing Competitors- SW

    Share of MarketShare of MindShare of Heart

    07 08 09 07 08 09 07 08 09

    50%

    %

    47% 44% 60% 58% 54% 45% 42% 39%

    30 34 37 30 31 35 44 47 53

    20 19 19 10 11 11 11 11 8

    Comp A

    Comp B

    Comp C

    20

    Market Share Share of Mind Share of Heart

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    PARAMJIT SHARMA 22

    Selecting Competitors

    Strong VS Weak

    Close vs Distant

    Good vs Bad

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    PARAMJIT SHARMA 23

    Reactions Patterns- competitors centered

    A is going all out to crush us inthe North Zone

    With draw from North Zone toavoid Messy Battle

    B is improving its distributioncoverage in South Zone andhurting our Sales

    Increasing Trade PromotionBudget in South Zone

    C has introduced new servicefeature in the west Zoneaffecting our sales

    Increase our advertisingexpenditure in the west Zone

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    PARAMJIT SHARMA 24

    Reactions Patterns- Customer centered

    Market Growing at 5% annually

    Improve components, qualitycontrol Satisfaction level ofCustomers

    Quality Segment Growing at 8%annually.

    Avoid cutting prices, improvingquality every where

    Customers desired 24/7 serviceline which is offered by none

    Install 24/7 service line if lookspromising

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    PARAMJIT SHARMA 25

    Competitive Strategiesfor Market Leaders

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    PARAMJIT SHARMA 26

    designing market Strategies

    40%

    30%

    20%

    10%

    Market Leader

    Market Challenger

    Market Follower

    Market Nicher

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    PARAMJIT SHARMA27

    designing market Strategies

    Expanding the Total MarketNew usersNew UsesMore Usages

    Defending Market Sharedefensive strategies

    flank defensepreemptive defense

    counter offensivemobile defensecontraction defense

    LeadersStrategy

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    PARAMJIT SHARMA28

    LeadersStrategy

    designing market Strategies -expanding market share

    Attacker

    3 Preemptive

    4Counteroffensive

    Defender

    2Flank

    5Mobile

    6Contraction

    1Position

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    PARAMJIT SHARMA29

    Expanding Market Share

    Customer knowledgeLong term outlookProduct innovationAdvertisingAggressive sales forceCompetitive toughnessManufacturing EfficiencyBrand MgtPremium PerformanceSuperior Service

    LeadersStrategy

    designing market Strategies

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    PARAMJIT SHARMA30

    designing market Strategies

    Defining Stg. Objectives & Opponents

    Choosing General Attack Strategies

    Choosing Specific Attack Strategies

    ChallengersStrategies

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    PARAMJIT SHARMA31

    designing market Strategies

    Defining Stg. Objectives & Opponents

    It can attack the market Leader -xerox on 3m

    It can attack firms with ageing products, high price

    It can attack small, regional or local firms---merger of small banks

    ChallengersStrategies

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    PARAMJIT SHARMA32

    designing market Strategies

    Choosing General Attack Strategies

    Frontal AttackFlank AttackEncirclement AttackBypass AttackGuerrilla Warfare

    ChallengersStrategies

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    PARAMJIT SHARMA33

    designing market Strategies

    Choosing Specific Attack Strategies

    Discounting ProductLower PricingImproved ProductMore ServicesInnovative Distribution

    ChallengersStrategies

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    PARAMJIT SHARMA34

    designing market Strategies

    CounterfeitersCloners

    ImitatorsAdapters

    Follower

    Strategies

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    PARAMJIT SHARMA35

    designing market strategies

    End user Specialists

    Vertical Level Specialists

    Customer Size Specialists

    Specific Customer Specialists

    Product line Specialists

    Product feature SpecialistsJob-shop Specialists

    Quality price Specialists

    Service Specialists

    Channel Specialists

    NichersStrategies

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    Thanks and Questions