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    MARKET SEGMENTATION

    PRIYA SAHNI

    SWATI BALIVINEETA DHANWANI

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    Overviewy Meaning of segmentation

    y Definition of segmentation

    y Purpose of segmentation

    y Process of segmentation

    y Criteria of segmentation

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    MeaningyAmarket segment is a subgroup of people or

    organizations sharing one or more characteristics

    that cause them to have similar product needs. it is distinct from other segments (heterogeneity acrosssegments)

    it is homogeneous within the segment (exhibitscommon attributes)

    it responds similarly to a market stimuli it can be reached by a market intervention

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    Definition:

    y Market segmentation is the subdividing of a marketinto a homogenous subsects of the customer whereany subsects may conceivably be selected as amarket target to be reached with a distinctmarketing mix.

    -PHILIP KOTLER

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    Purposey Increase marketing

    efficiency by focusing

    marketing efforts to aparticular group

    y Find a market withlimited competition

    y Select the mostprofitable segment

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    1. Identify Basesfor Segmenting the Market

    2. Develop Profiles

    of Resulting Segments

    3. Develop Measuresof Segment Attractiveness

    4. Select TargetSegment(s)

    5. Develop Positioning

    for Each Target Segment

    6. Develop MarketingMix for Each Target Segment Market

    Positioning

    MarketTargeting

    Market Segmentation

    Market Segmentation Process

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    SegmentationAnalysis

    SegmentationAnalysis

    Consumercharacteristic

    Consumercharacteristic

    eogra hic

    Demogra hic

    Psychogra hic

    Consumerres onsesConsumerres onses

    Benefits

    Usage

    Loyalty

    Occasion

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    Geographic

    e ographicAge, gender,

    fa ily size andlife cycle, orinco e

    PsychographicSocial class, lifestyle,

    or personality

    BehavioralOccasions, benefits,uses, or responses

    Nations, states,regions or cities

    Segmentation Criteria

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    Demographic Criteria Age

    Gender

    Income

    Family size

    Education standard

    Religion

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    Demographic Segmentation:-

    1)Age :- Segmentation is done on the basis of ageof person.

    Example: Titan has segmented its productaccording to different age group of person.

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    y TITANs product segmentation on the bases of

    age:-

    Titan created a sub brand,Fastrack. These

    watches are specifically for young, vibrant,

    and cool outgoing young generation. While

    for older person and professional it has

    created the steel series watches and alsothe famous, Sonata.

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    Titan Fastrack

    (for the younger

    segment)

    Steel-1077SM01

    (for elder person and

    professional)

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    Income level:On the basis of of the income level of customer it

    can be divided into 3 groups-

    a)High income groupb)Middle level income group

    c)Low level income group

    Example: Car segment based on the Income levelare :-

    It is the largest segment in Indian market. Here theentry level starts.

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    MIDDLELEVEL GROUPMaruti 800

    y It is the dominantplayers in thesesegments.It starts fromRs 1.5 to 3 lakh.

    :WagonR:It liesbetween budget car andfamily car. Preferredprice range is between Rs3 to 4.5 lakh. Maruti Zenestilo Alto,WagonR aresome of the dominantplayers in this segment

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    HIGHER LEVEL GROUPKizashi is expected to be priced in the range of

    Rs 12 to 15 lacs.

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    Sex factor: Beauty products for Women

    Sex:

    Daily moisturiser Face wash Garnier light Eye rollon

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    y Beauty products for men:

    FaceWash FairnessMoisturiser SPF 15

    y

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    Size of family:Example ofLG refrigeratorLarge family Small family

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    Psychographic characteristic:Different consumers have different

    personality.Therefore market can also be segmented on

    psychographic factor .Some are the consumers who

    buy the product because it adds to their social prestige

    & status.Ex-American automobile conducted an experiment in

    case of Ford & Chevrolet cars.

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    Psychographic factor

    Ford Chevrolet

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    1/25/2010

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    ANY QUERIES