Market Entry Test Co-ordinator

Outline

Who is Gemserv?

• Gemserv is a leading specialist consultancy helping competitors make customer markets work more effectively for the benefit of all.

• We work at the market level and not for individual participants.

What does Gemserv do?

• Gemserv brings practical expertise in developing and managing industry-wide governance.

• Gemserv assists in the formation of self-governance and the introduction of multi-party agreements.

• Gemserv is committed to limiting the weight of formal regulation and administration.

Other Gemserv services

• Gemserv also provides a wide range of managerial, analytical, technical, financial and administrative support services.

Where is Gemserv based?

• Gemserv works out of offices in the City of London, situated by The Monument.

• Our address is:Gemserv7th Floor, Centurion House24 Monument StreetLondon EC3R 8AJ

• Tel: 020 7090 1000

• Web: www.gemserv.com

Gemserv Organisation

Chief ExecutiveNigel Bromley

Finance UtilitiesKen McRae Other Delivery Sales & Marketing

ElectricityNick Halliman

AssuranceOrla Lemass

PV, DS, AT + others

Governance

Gemserv Clients

Staff

• Peter Varley• Dinesh Sharma• Alec Thompson• Other staff as required

Contacts

• PV: Desk: +44 (0) 20 7090 1036 Mobile: +44 (0) 7775 732849

• DS: Desk: +44 (0) 20 7090 1051 Mobile: +44 (0) 7921 675647

• AT : Desk: +44 (0) 20 7090 1016 Mobile: +44 (0) 7917 679191

E-mail: firstname.surname@gemserv.co.uk

Our Previous Experience in Ireland

• Assurance Services for the Retail Market Opening Project in 2004/05:

• Development and co-ordination of the Assurance services

• Execution of the Assurance Process

Our Approach to Assurance

• Avoid unnecessary burden on the participant

• Level of assurance should be appropriate for the change

• Assurance is evidence based

• Assurance process to be appropriate for small suppliers, generators and those suppliers operating in subsets of the market.

The Assurance Process: Techniques Used

• Business Solution Assessment (BSA)

• Integration Test Assessment (ITA)

• Data Transfer Testing (DTT)

• Inter-participant Testing (IPT)

Proposed Approach – New Entrants to the Market

• Large Suppliers• Business Solution Assessment• Integration Test Assessment• Data Transfer Testing• Inter-participant Testing

• Small Suppliers / Generators• Initial Assessment – Questionnaire• Inter-participant Testing

Proposed Approach – Existing Participants Entering a New Market Segment

• Large Suppliers• Combined BSA and ITA• Data Transfer Testing (reduced scope)• Inter-participant Testing (reduced scope)

• Small Suppliers / Generators• Inter-participant Testing (reduced scope)

Proposed Approach – Re-qualification

• Significant change to a participant’s systems or procedures

• Re-qualification will verify that the participant has carried out the following:• Impact Assessment for the change• Structured design and testing• Independent Internal review

• Some Inter-participant testing may also be carried out

Proposed Approach – Market Design Updates

• ‘Due diligence’ check to include review of:• Impact Assessment• Procedural and Software updates• Testing• Plans for cut-over• Contingency for failed cut over

• Other techniques may be used depending on scope and scale of update

Questions