MARK A. WATKINS 919-906-2022

Email: mawatkin14@yahoo.com

QUALIFICATIONS

2011-2016 Currently Sales Development- Salesforce Administrator for Internetwork Engineering

*2006-2011 Customer Service for Cisco Systems Public Sector/ Enterprise Account teams as FSRM (Field Sales Relationship Manager)

*2007 Team leader on CS team mentoring and US/AI Council Team *2000-2006 Inside Sales for Cisco Systems(110% Attainment)of plan on a

2.65 million goal) 2005 (119% Attainment) Team leader on Commercial East Team 2004 (144% Attainment) Top 10% Performer Award for the Northeast Region 2003 (93% attainment) Inside Sales Award for Commercial Operation for

Northeast Expertise in development of Partner Relationships and expanded partner base

o Upstate New York. Worked extensively with Marketing within Cisco to successfully drive

event/seminar attendanceo Coordinate Seminars/Events for the partners and customers. o Such activities included Now Van Events, IP Telephony Seminars,

Security and Wireless Seminars

EXPERIENCE

August 2011 – Present (4 years 6 months) Internetwork Engineering

Sales Development/Sales Enablement and Manager of Partner and Client Procurement. Working with 10 Internetwork Engineering account managers to hunt new opportunities and manage pipeline around Cisco CCW registrations and other vendor registrations (EMC, VMware, Citrix, as well as handle RMA’s, and expediting of orders. Attend and drive marketing events in each vertical creating additional sales opportunities and pipeline development. Salesforce administrator to assist team in transition from old Promys CRM system to the new Salesforce system as of September 2013.

(May 2006 to 2011) (Over 11 Years with Cisco) Cisco Systems, Inc. - in Customer Service covering the Carolina Enterprise accounts including the Healthcare Region. I work strategically with Enterprise Account Teams, in forecasting, booking and scheduling of orders. These include accounts that do over $50M a year with Cisco. Worked on the US/AI Career Council to compile Grading / Career Path of Customer Service Relationship Managers.

(September 2000 to May 2006) Cisco Systems, Inc. Inside Sales Account Manager supporting Upstate NY. Responsible for the selling Cisco’s End to End solutions and meeting goals of quota attainment as directed by the region. Worked extensively with partners, customers in obtaining these goals and met quota attainment through accurate forecasting and demand generation as well as management of long term opportunities.

March 20, 2000 to September 2000) Sales Development Representative for Cisco Systems, Inc. Responsibilities included call out campaigns, lead generation and passing new opportunities to increase sales within the specific territories that I supported. Attainment at 131% of MBO goal with an average of 5.27 leads and 76-dials/ day in Q4 Maintained a 97% average on test within the Sales Development curriculum.

Completed over 42 hours of technical training and over 30 classes required in New- Hire Training. Obtained (CSE) Cisco Sales Essential

(May 1998-March 2000) Outside Account Manager - Worked for Lighting Solutions, Inc. My responsibilities included a sales territory primarily throughout North Carolina. These responsibilities included selling to large commercial and industrial accounts selling both energy efficient lighting and improved quality of lighting with the purchase of new fixture sales.

EDUCATION

Atlantic Christian College (Barton College) Bachelor of Science DegreeMillbrook High School graduate