mark stanley resume 12_2015

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Mark Stanley, PMP 303-941-1093 [email protected] Summary Professional in the information technology consulting services business. Over 19 years of experience in IT consulting in the areas of practice oversight, project delivery, and operational management. Seeking a leadership position in an organization where my experience and skills can be utilized best. Highlights PMP and Scrum Certified Successfully managed projects up to $4.5 million in revenue Utilization/revenue management Project pipeline/resource management Strong written and verbal communication skills Managed a team of up to 52 technical consultants Excellent team building and mentoring skills Delivered high quality and complex solutions Relationship builder Build and maintain relationships with customers and vendors Hiring and talent pool development Operational metrics reporting Experience RBA Consulting May 2015 – December 2015 National Delivery Manager, Denver, CO Served as a leader inside of the Digital Workplace Vertical structure inside of RBA Consulting. Primarily responsible for revenue growth and team management of 52 consultants in 3 geographies. Provide value in the areas of services strategy and offerings, sales, and delivery capabilities. Provide leadership, team oversight and mentorship. Responsible for resource forecasting, hiring, and talent pool development. Work closely with delivery teams to coordinate and conduct the delivery of high quality and complex solutions. Responsible for utilization and the delivery of billable engagements. Develop and maintain delivery methodologies, templates and other assets. Catapult Systems November 2010 – April 2015 Strategic Projects Manager, Denver, CO October 2014 – March 2015 Hand picked by the CEO of Catapult Systems from a field of Delivery Managers across the country to serve in this role to manage Catapult’s new strategic Solutions as a Service initiatives. Participate in product visioning and planning Business analysis to further define project requirements Utilize SCRUM project methodology including scrum templates in Team Foundation Services

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Page 1: Mark Stanley Resume 12_2015

Mark Stanley, PMP303-941-1093

[email protected]

SummaryProfessional in the information technology consulting services business. Over 19 years of experience in IT consulting in the areas of practice oversight, project delivery, and operational management. Seeking a leadership position in an organization where my experience and skills can be utilized best.

Highlights

PMP and Scrum Certified Successfully managed projects up to $4.5 million

in revenue Utilization/revenue management Project pipeline/resource management Strong written and verbal communication skills Managed a team of up to 52 technical

consultants

Excellent team building and mentoring skills Delivered high quality and complex solutions Relationship builder Build and maintain relationships with customers

and vendors Hiring and talent pool development Operational metrics reporting

ExperienceRBA Consulting May 2015 – December 2015 National Delivery Manager, Denver, CO Served as a leader inside of the Digital Workplace Vertical structure inside of RBA Consulting.

Primarily responsible for revenue growth and team management of 52 consultants in 3 geographies. Provide value in the areas of services strategy and offerings, sales, and delivery capabilities. Provide leadership, team oversight and mentorship. Responsible for resource forecasting, hiring, and talent pool development. Work closely with delivery teams to coordinate and conduct the delivery of high quality and complex solutions. Responsible for utilization and the delivery of billable engagements. Develop and maintain delivery methodologies, templates and other assets.

Catapult Systems November 2010 – April 2015Strategic Projects Manager, Denver, CO October 2014 – March 2015Hand picked by the CEO of Catapult Systems from a field of Delivery Managers across the country to serve in this role to manage Catapult’s new strategic Solutions as a Service initiatives.

Participate in product visioning and planning Business analysis to further define project requirements Utilize SCRUM project methodology including scrum templates in Team Foundation Services Successfully delivered first Software as a Service solution Manage other strategic projects internal to Catapult Systems

Delivery Manager, Denver, CO June 2013 – September 2014Serve as the face of Catapult to my team of consultants and assist with recruiting, retaining and growing that team which included Lync, Office 365, and Business Intelligence resources. Responsible for maximizing the utilization of my team members by working directly with other Delivery Managers.

As part of the leadership team, provide input on overall practice service strategy Work with sales team on sales opportunity strategy and coordinate all presale resource needs Delivery oversight for assigned accounts. Targeted revenue growth inside of assigned accounts. Manage project/resource pipeline and provide hiring timing guidance Career development and HR management duties for my assigned team of consultants Work closely with Project Managers and Technical Leads to accurately forecast and manage team assignments,

utilization, revenue and successful delivery of technical solutions Manage client expectations; primary client contact to resolve any client issues Assist in Statement of Work writing, reviewing and delivery

Page 2: Mark Stanley Resume 12_2015

Successfully completed the delivery of a 3 year, $4.5 million dollar fixed bid project for a state finance agency. This project included remote delivery teams, multiple vendors, a large data migration, and a new complex financial application developed from scratch. It included a desktop application and 2 separate web portals integrated into a single SQL database.

Managing Consultant, Denver, CO November 2010 - May 2013Responsible for the successful delivery of information technology programs. Full range of project management responsibilities as well as customer relationship and account management responsibilities.

Ensure customer satisfaction through delivery oversight focusing on quality and consistency Work with clients to help shape their strategic direction for their information technology enterprise Lead requirements and analysis sessions with customers Manage direct reports and project resources Manage client or team issue remediation and risk mitigation Manage billing and invoicing for assigned accounts Directly manage relationships with client executives

EMC June 2010 – November 2010Senior Technical Project Manager, EMC Consulting, Centennial, CO Responsible for the successful delivery to customers of large scale Application Infrastructure projects. Full range of project management responsibilities as well as customer relationship responsibilities.

Ensure customer satisfaction through delivery oversight focusing on quality and consistency Manage multiple project types which span EMC, Microsoft, and other technologies from core infrastructure,

virtualization, as well as data and mailbox migrations Work with clients to help shape their strategic direction for their information technology enterprise Lead requirements and analysis sessions with customers Manage direct reports and project resources Manage issue remediation and risk mitigation Manage billing and invoicing for assigned accounts Directly manage relationships with client executives Full time travel role

Aspenware Internet Solutions May 2009 – May 2010Director of Operations, Greenwood Village, CO October 2009 - May 2010Serve as a member of the leadership team. Manage business operations. Manage targeted customer relationships and accounts.

Responsible for relationships with support and hosted solution customers Provide project and requirements management related to customer hosted production systems Perform business operations duties such as vendor management, internal support services, invoicing and facility

management Support of company sales and delivery channels Resource planning and management Recruiting and hiring Leadership in creating and evolving services and service offerings Responsible for employee benefit programs and other human resource functions

Customer Engagement Director, Greenwood Village, CO May 2009 - September 2009Serve as a member of the leadership team. Oversee all delivery of consulting services. Manage targeted customer relationships and accounts.

Introduce Scrum delivery methodology for custom software development projects to the development teams Management of all aspects of IT consulting delivery including expectations management, budget, schedule and

successful engagement delivery Identification of resources needed and assignment of individual responsibilities Engagement time tracking and metric reporting Work with appropriate team members to manage invoicing and collections Application of appropriate development methodologies Conduct quality assurance engagement reviews

Page 3: Mark Stanley Resume 12_2015

Minimize exposure and risk on engagements Manage resource forecasting and utilization Directly manage project managers, business analysts, technical architects and software developers

Interlink Group, Inc./EMC Consulting June 1996 - April 2009Global Operations Manager, EMC Consulting, Englewood, CO March 2008 - April 2009Responsible for operational support of global delivery projects made up of joint delivery teams from North America, the UK and/or India. Also responsible for managing executive initiatives inside of EMC Consulting.

Facilitate the integration of a 50+ person firm following an acquisition in the eastern U.S. by EMC Consulting. This integration included the following areas: Human Resources, Information Technology, Delivery Methodology, Accounting, Billing, and Invoicing. This was all done with a delicate touch to maintain relationships inside the acquired firm

Manage the rollout of a skills tracking database across EMC Consulting worldwide Build and adapt methods and processes to support successful delivery of global projects Build operational support for new global consulting service offerings; such as, estimation approaches, quality

assurance adaptation, and determining project artifacts that can be referenced as part of those new offeringsProgram Engagement Manager, EMC Consulting, Englewood, CO October 2006 - April 2008Responsible for the successful delivery of several simultaneous projects across multiple assigned accounts. Successful collaboration with the sales team to grow the revenue inside active accounts through successful delivery and customer relationship development.

Ensure customer satisfaction through delivery oversight focusing on quality and consistency Actively manage multiple projects which span Microsoft technologies from core infrastructure, custom software

development to data consolidation and business intelligence Work with clients to help shape their strategic direction for their application enterprise Manage billing and invoicing for assigned accounts Develop sales leads inside of active accounts Directly manage relationships with client executives

Project Manager, Interlink Group, Inc. – Englewood, CO January 1998 – September 2006Responsible for the successful delivery of custom software and IT infrastructure related projects.

Provide full lifecycle project management duties including management of: requirements, scope, change control, budget, issue and risk management, quality assurance, and plan execution

Facilitate problem solving processes and collaborative team environments Manage the adherence to project design and development methodologies with technical project teams Deliver accurate project status reports that include budget, project status, issues, and risks to key project

stakeholders Perform project evaluations on team members, aid in goal setting and professional development Create and maintain positive morale in project teams Develop sales leads inside of active accounts Assist in revenue forecasting and perform financial project analysis

Technical Writer, Interlink Group, Inc. – Englewood, CO June 1996 - January 1998Responsible for writing technical documentation on custom software development teams.

Collaborate with technical team members to gather information to produce for technical documentation for custom software development, application migration, data migration or mailbox migration engagements

Develop software architecture technical documentation as well end user guides and training programs

Education and Activities

Bachelor of Arts in Technical Communications, Texas Tech University Master’s Certificate in Technical Project Management, George Washington University 2001Project Management Professional (PMP), Project Management Institute 2003, obtained the PDU requirement for 2013 renewal, next renewal in 2016Project Management Institute, selected as one of 10 PMP certified professionals in the world to participate in the PMP exam rewrite process, Stockholm, Sweden 2005Scrum Master Certification 2006