MMARKARK L LAZAREAZARE ((MMARKARK.L.LAZAREAZARE@Y@YAHOOAHOO..COMCOM)) TTYLERYLER/L/LONGVIEWONGVIEW WWWWWW..LINKEDINLINKEDIN..COMCOM//ININ//MARKLAZAREMAMARKLAZAREMA (903) 504-7050

Dear Hiring/Recruiting Manager:

I am a successful manager and skilled in employee and business development. I have a strong background in Human Resources, Administration, Operations, Sales and Business Development, Marketing and Public Relations.

Able to build rapport and maintain relationships. Quick to identify and understand the customers’ needs and/or problems. Innovative and effective solutions in a timely manner. A strong negotiator. Focused on the quality and deliverables to build value. Personable and persistent.  

I am currently living in Longview. Please contact me to schedule an interview to further discuss my qualifications. Thank you for your consideration. I look forward to hearing from you.

Sincerely,

Mark Lazare903.504.7050

MMARKARK L LAZAREAZAREMMARKARK.L.LAZAREAZARE@Y@YAHOOAHOO..COMCOM

WWWWWW..LINKEDINLINKEDIN..COMCOM//ININ//MARKLAZAREMAMARKLAZAREMA(903) 504-7050(903) 504-7050

CAREER SUMMARY: Have successfully led companies in both the public and private sectors of healthcare and in For-Profit and Not-For-Profit settings. Highly skilled at transforming an organization’s vision, mission and goals into operational success. Proficient in managing human resources, organizational development and making sound financial decisions to increase revenue and decrease expenses. Participative leadership style has contributed to success across a full spectrum of management roles.

Atlas Health Systems / Atlas Consulting, Senior Consultant – Project ManagerDecember 1996 – January 2017 (20 years) Arizona & Texas Providing Consulting & Coaching services for Personal, Professional & Organizational Development to meet personal performance goals, or organizational financial metrics and regulatory compliance standards. Skilled at streamlining workflow, increasing throughput, by system redesigns, training and IT solutions. Design and implement processes, policies and procedures to retain/recruit talent to create highly successful businesses. Create Business\Marketing Plans for startups, and existing facilities and agencies. Implement advanced Business Integration Solutions to benefit both patients and providers.

AREAS OF EXPERTISEHuman ResourcesOrganizational DevelopmentEmployee DevelopmentMaking Policies & ProceduresWork Flow ManagementInformation Technology Coaching / Conflict ResolutionStaffing

Administration Participative Leadership Strategic PlanningRegulatory ComplianceQuality Assurance Process ImprovementRevenue Cycle Management Streamlining Operations

Sales and MarketingCustomer ServiceNegotiating AgreementsBranding and MarketingPublic Relations/Crisis MgtMaintaining RelationshipsBusiness DevelopmentGoal Setting/Attainment

RECENT PROJECTS Sales & Marketing Consulting, Confidential (Sales and Marketing Consulting)April 2016 – November 2016 (8 months) Tyler, Texas AreaResponsible for developing sales teams to acquire national & local accounts, customer service, negotiating vendor service agreements & renegotiating contracts for a third-party administrator. Accomplishments include: Improvement of customer satisfaction ratings by 14%, creating a standardized sales training & development manual, reducing cost of deliverables by 53%, achieving a 3 to 1 ROI, within 6 months have saved and made the company more than $60,000.

P a g e | 1 11/2016

MMARKARK L LAZAREAZAREMMARKARK.L.LAZAREAZARE@Y@YAHOOAHOO..COMCOM

WWWWWW..LINKEDINLINKEDIN..COMCOM//ININ//MARKLAZAREMAMARKLAZAREMA(903) 504-7050(903) 504-7050

Case Management Consulting, Confidential (Administrative Consulting)March 2015 – Dec 2015 (9 months) TexasEstablish Best Practices in the delivery of case management services over multiple counties. Discovery of alleged waste and/or fraudulent billing practices by case managers. No client rights violations were documented. A plan of correction was created that incorporated more checks and balances in the delivery of case management, to avoid future occurrences. Audit showed many administrative encumbrances to achieving efficient processes in the delivery of case management.

Business Development Employment Services, Confidential (Human Resources Consulting)January 2015 – February 2015 (2 months)The role was simple recruiting of talent for expansion of employment agency services.

Compass Mental Health LLC, Chief Executive OfficerAugust 2002 – June 2014 (11 years 10 months) Phoenix, Arizona AreaCreated the first comprehensive crisis agency in Phoenix Arizona offering mental health services to public and private sector healthcare beneficiaries. The service area covered nearly 5000 square miles. Consistently surpassed all measures of quality in performance, patient outcomes, cost savings, improved throughput and consumer satisfaction. Provided outstanding service to more than 8,000 persons per year. The business grew to 55% of the Phoenix metropolitan area market share. Accomplishments include:

- With a $20K investment, built a $4.1M crisis agency with a 30% profit margin within 8 years

- Provided the highest patient stabilization rate (80%) and lowest recidivism rates <2%

- Fastest response times (95% less than 30 minutes) of any crisis provider in the Phoenix market

- Instituted a paperless workflow which saved the company $80,000 annually

P.L.A.N. of Arizona, Executive Director January 2007 – December 2008 (2 years) Phoenix, Arizona AreaResponsible for the operation of 501(c)(3) managing 4 million dollars in private trusts to provide services for the mentally ill & disabled persons. Transformed all processes of the organization including replacing the personnel delivering care, redesigning work flow processes, improving billing documentation, and redesign of the financial structure & accounting systems while maintaining the organization’s stated mission & goals. Accomplishments include:- Turned around and saved P.L.A.N. of Arizona (501c) from being dissolved in less

than a year- Improved revenue from a 33% loss to a 33% reserve

P a g e | 2 11/2016

MMARKARK L LAZAREAZAREMMARKARK.L.LAZAREAZARE@Y@YAHOOAHOO..COMCOM

WWWWWW..LINKEDINLINKEDIN..COMCOM//ININ//MARKLAZAREMAMARKLAZAREMA(903) 504-7050(903) 504-7050

- Reorganized and recruited talented new board members which led significant growth, >30%

PROFESSIONAL ASSOCIATIONS- Leadership Think Tank – collaboration for the improvement of leadership concepts

and practices. - Wholehearted Leadership – leaders who want to get the most from their team

members. - National Association for Healthcare Quality (NAHQ) - Managed Care Executives - American Foundation for Suicide Prevention - Texas Exes - The University of Texas Ex-Students' Association - SFA Alumni Association - Stephen F. Austin State University

CHAIRED FUND RAISERS, CORPORATE GIVING AND SPONSORSHIP- NAMI (Family Support for those who have a family member or love one suffering

from mental illness) - Maggie’s Place (woman’s shelter to help pregnant and parenting women in need

reach their goals) - Crossroads (residential and outpatient substance abuse treatment program)- Streets of Joy (Christian based homeless shelter focused on obtaining full time

employment) - St. Vincent De Paul (feeding, clothing, housing and healing individuals and

families) - Past Grand Knight, Knights of Columbus (dedicated to providing charitable

services to widows & orphans)- Life Teen (for at risk youth, giving purpose to stay in school, avoid drugs and other

self-destructive choices)

EDUCATIONSTEPHEN F. AUSTIN UNIVERSITY, MASTER IN PSYCHOLOGY UNIVERSITY OF TEXAS AT TYLER, BACHELORS IN PSYCHOLOGY/BUSINESS MINOR

P a g e | 3 11/2016