march 2016 draft v1 - our healthier south east …...march 2016 draft v1.0 draft in progress | paper...
TRANSCRIPT
1
March 2016
Draft v1.0
Draft in progress |
Paper Cii
2 Draft in progress |
Introduction and summary 3
Case for change 7
How we might improve elective orthopaedic Care 22
Outline model 28
3 Draft in progress |
4 Draft in progress |
Orthopaedic services in South East London are generally safe and high quality. Over the last ten years waiting times have come down
considerably and there has been substantial investment in the service. However, services are under considerable pressure which is
likely to intensify as demand increases and the NHS financial position comes increasingly difficult.
The challenge for us in south east London is how to improve the quality of care and meet waiting times targets in the face of a growing
population and constrained finances.
In order to meet this challenge the Our Healthier South East London programme has been working with clinicians, patients and
managers to explore the issues in the current service and consider alternative models of care.
Through a process of workshops and working groups with clinicians, managers and patient representatives, it has been agreed to test
the feasibility of consolidating inpatient elective orthopaedic services within South East London. The key features of the model are to
potentially centralise inpatient elective orthopaedic services on to fewer sites, while maintaining a reasonable geographic spread.
Orthopaedic trauma, day case and outpatient work would continue at existing sites.
The intention is to do this through a collaborative approach.
The purpose of this document is to establish the first step: why elective orthopaedic services need to change, and how the project group
arrived at a consolidated model as the direction to be explored against the status quo.
5
This document sets out the case for change for elective orthopaedic care (EOC)
in South East London (SEL). It builds on the work of the Our Healthier South East
London Strategy by testing a range of hypotheses developed by the planned care
clinical leadership group.
Our Healthier South East London
Our Healthier South East London is a five year commissioning strategy1 which
aims to improve health, reduce health inequalities and ensure all health services
in SEL meet safety and quality standards consistently whilst being sustainable in
the longer term. An integrated whole system model was developed through 6
clinical leadership groups throughout 2015 which were focused on different parts
of the system.
The planned care group brought together clinicians and stakeholders to develop a
vision for planned care in SEL. Through a series of workshops the group
developed a case for change and proposed that the case for elective orthopaedic
procedures being consolidated within SEL should be developed and evaluated.
Following the approval of the strategy in 2015 a working group of providers and
commissioners was established to develop a process and consider model and
options for consolidating EOC services in SEL for comparison against the status
quo.
Overarching health and care challenges facing SEL
The strategy was established to develop a response to the challenges facing the
health and care system in SEL. This provides the context of this work.
Analysis conducted in 2014 demonstrated that our health outcomes in south east
London are not as good as they should be.
• Too many people live with preventable ill health or die too early
• The outcomes from care in our health services vary significantly and high
quality care is not available all the time
• We don’t always treat people early enough to have the best results
• People’s experience of care is very variable and can be much better
• Patients tell us that their care is not joined up between different services
• The social care system is under increasing pressure
• The money to pay for the NHS is limited and need is continually increasing
• It is taxpayers’ money and we have a responsibility to spend it well
• South east London’s acute, community and mental health providers face a
similar and interrelated set of challenges and drivers
The longer we leave these problems, the worse they will get. There is a need to
change what we do and how we do it. The rest of this section describes the
above points in more detail and sets out our case for change in south east
London
Draft in progress | 1. The strategy and further information can be found on the Our Healthier South East London Website:
http://www.ourhealthiersel.nhs.uk/
This document sets out: This document doesn’t:
• Current challenges and problems
with our elective orthopaedic
services
• Provides evidence that other
ways of working my improve
quality, safety and efficiency.
• Suggests the evidence justifies
further work to develop potential
alternatives to the status quo.
• Provide a detailed description of
alternative clinical models
• Suggest any decisions have
been taken about models or
locations of services.
• Quantify financial or other
benefits
6
The evidence of problems with our current elective orthopaedic service is growing. This paper sets out the local and national evidence base to establish the case for
change. Where possible it also makes comparison with alternative models of consolidated services as a comparator with the status quo. Namely, the Royal National
Orthopaedic Hospital (RNOH) and the South West London Elective Orthopaedic Centre (SWLEOC). This will form the basis for ongoing development of alternative
models to contrast with current arrangements.
Draft in progress |
Case for change Comment
Meeting
future
demand
Additional capacity will be needed to deliver elective orthopaedic
care by 2021 based on demographic and non-demographic
growth.
Demand for elective orthopaedic services is increasing. Current capacity will not be able to cope, and demand management by itself will not be
sufficient to deal with the increasing number of patients.
Patient
experience
Trusts are struggling to manage with existing capacity which
impacts waiting times
The 18 week referral to treatment rule is regularly breached in orthopaedics, leading to delays in patients being seen, work being outsourced to
the private sector at additional costs and premium cost waiting list initiatives. Orthopaedics has the biggest 18 week backlog in the sector.
Cancellations of planned procedures are regularly occurring which
have an adverse impact on patient experience
Most orthopaedic beds are not "ring fenced" and so when there are emergency pressures patients are cancelled.
While length of stay has improved it remains below the London
average at most sites in SEL
There is strong evidence that we could have more effective patient pathways and use beds more efficiently if we systematically adopted best
practice.
Patient reported experience is variable across SEL Patient experience scores are variable and generally poorer than at consolidated orthopaedic centres.
Quality,
safety and
outcomes
Elective orthopaedics requires an environment in which the
infection and complication risk is minimised
Infections can be devastating in joints. The best infection control figures are seen at specialist and consolidated centres.
Evidence shows variability in hospital infection rates across South
East London and trends over time in hospital infection rates show
further improvements are possible
There is opportunity to further reduce the rate of hospital acquired infections
Readmission rates are in line with the national average but there
may be further opportunities to reduce further
While SEL trusts are performing in line with the National and London average for readmissions there are opportunities to improve. Improving
readmission rates will support both productivity and patient experience.
Litigation costs are rising in the NHS and orthopaedic surgery
account for about 14% of total claims
Orthopaedics is a major driver of litigation costs and systematically adopting best practice can improve outcomes and it make a financial
contribution to the health and care economy
Surgeons undertaking low volumes of specific activities that may
well result in less favourable outcomes as well as increased costs.
We know that some surgeons in SEL undertake low volumes of specific procedures. Evidence suggests that better outcomes come from
surgeons undertaking larger volumes of work.
Wider
benefits
There are opportunities to improve data collection and achieve
wider productivity benefits
There is evidence to suggest that networking services can enable the NHS to achieve improved productivity to reduce costs. As outlined above
readmissions and length of stay will help meet demand and present an opportunity to reduce costs. At the same time, collaboration can improve
help realise efficiencies in procurement
7 Draft in progress |
8 Draft in progress | 1. Getting it Right First Time
During 2015 the Planned Care Clinical Leadership Group
considered opportunities for improvement across a number of
pathways. During this time the group agreed that Elective
Orthopaedic Care offered the greatest opportunity for improvement
in South East London. This was based on a number of factors:
• Demand for EOC is increasing. The drivers for this are: the
expectancy of an active retirement in an aging, longer living
population; the overall increase in BMI; and the advances in
new technologies that underpin increasing surgical sub-
specialisation
• In South East London, approximately 6% of all elective spells
are related to trauma and orthopaedics yet T&O accounts for
about 25% of tariff spend – 10% more than the next specialty.
• Complications following orthopaedic surgery are costly to the
patient and the NHS.
• Waiting times for EOC are often longer than other specialties
and more people wait longer than 18 weeks for their treatment
• Feedback from the public, patients and clinicians that
experience and practice was variable across SEL
• Alignment with the national report “Getting it Right First Time”.
The CLG wanted to align itself with the ongoing work from the
GIRFT programme.
• Availability of evidence and good practice in developing
alternative models for orthopaedics such as the South West
London Elective Orthopaedic Centre, The Royal National
Orthopaedic Centre (and other specialist centres), and other
consolidated elective centres
Total number of
incomplete
pathways
Total within 18
weeks
% within 18
weeks
SEL - T&O 171,768 151,571 88.2%
SEL - all other specialties 1,299,297 1,216,693 93.6%
National 5,027,475 4,543,856 90.4%
London 490,422 437,587 89.2%
Waiting times for T&O and other specialties
Note: for a breakdown of ‘remaining specialities please see the additional information section Source: Health Evaluation Database (time period December 2014 - November 2015) Notes: data presented includes all national inpatient spells recorded on HED with an elective admissions method. Data is presented for the last 12 months available (December 2014 - November 2015). The SEL selection includes data for GST, KCH, DGT, EPSTH, and LGT.
9 Draft in progress |
In SEL elective orthopaedic care is delivered by each trust across 8 sites. The majority of procedures are delivered at either Guy’s Hospital (Guy’s and St Thomas’
Foundation Trust) or Orpington (Kings College Hospital Foundation Trust). The table also shows the mix of routine and complex procedures provided across sites in
SEL showing the variation in volume. Elective orthopaedic procedures can be grouped depending on the complexity and each category will require different
approaches and costs. The categories used in this document reflect the work of the GIRFT team
Complex procedures: Complex procedures are more challenging and have been defined by the GIRFT1 team and NHS England Clinical Reference Group2. They
include revision surgery, hip procedures with infections and ankle replacements amongst many others. The proposed NSHE service specification provides a
comprehensive list of orthopaedic procedures and/or relevant diagnoses.
Routine procedures: High volume procedures, such as primary hip replacements, that have been standardised. For the purposes of this work any procedure not
included in the complex category has been categorised as routine.
Hospital sites in South East London delivering Elective
Orthopaedic Procedures
Current EOC activity in South East London
1. NHSE draft specification for specialised orthopaedics
2. Getting it Right First Time
Orpington Hospital (as part of KCHT) is within 2-3 mile radius of PRUH
10
The pressures on EOC continues to grow. Nationally, Orthopaedic Consultant
episodes increased by 23% and hospital admissions by 14% from 1998 to 2004 and
continue to grow with annual increasing referral rates of 7-8% not unusual. Over the
last six years there has been a steady 4% increase in hip replacements and 10%
increase in other joint replacements. While this is a result of a number of factors an
ageing population is a key driver for the increased demand1. This is illustrated in the
graph on the following page.
While all health and care providers have a role in helping to reduce demand through
greater prevention and alternative pathways it is expected that demand for EOC will
continue to grow. Using the mid-case scenario below it is estimated that by 2021 an
additional 20 beds* will be needed in SEL to accommodate growth. Based on routine
cases additional theatre capacity will be required to provide up to 7 dedicated
theatres in SEL**.
Looking at SEL activity, current activity levels have been projected to 2020/21 across
three cases:
• Low case: Using GLA population growth forecasts by Borough (~1% p.a. for SEL
as a whole) and a 2% non-demographic growth assumption
• Mid case: Taking the mid-point between the Low and High cases assuming 4.6%
growth. It is expected that providers will use the mid-case assumptions for
planning purposes.
• High case: Using historic growth rates for orthopaedic activity at SEL providers
(11% p.a. from 2011/12 – 2014/15 for elective and non-elective activity)
Using the mid-case the table opposite suggests that by 2021 an additional 20 beds
will be needed across SEL.
Draft in progress |
1. Getting it Right First Time *Bed requirements assume 85% occupancy rate per annum **Based on 6 days per week operation, 50 weeks a year, and upper quartile theatre performance (4.9 patients per day)
A combination of creating additional capacity in the system and optimising the
current model of care will enable us to meet future demand. At the same time there
is a need to develop a standard pathway which will enable economies of scale
driving reduced complications, lower length of stay and wider productivity and
efficiency.
Case 2015/16
(Current) 2016/17 2017/18 2018/19 2019/20 2020/21
Low 6,805 7,015 7,232 7,454 7,681 7,913
Mid 6,805 7,125 7,461 7,811 8,175 8,554
High 6,805 7,507 8,283 9,137 10,076 11,110
Forecast demand requirements
*Source: Orthopaedic related activity data is provided by the SEL CSU for the period Jan-Dec 2015. This data is used as a proxy
for FY16 from which demographic and non-demographic growth is applied until FY21.
PLEASE NOTE: The activity shown above is for all orthopaedic activity conducted by SEL providers.
11
Referral to treatment times (RTT) are a key measure of patient experience and NHS performance. Patients in
England have the right to start their non-emergency NHS consultant-led treatment within a maximum of 18
weeks from referral, unless they choose to wait longer or it is clinically appropriate that they wait longer1. Ever
increasing demand and increased referrals have invariably led to regular underperformance in this area.
Importantly orthopaedic surgery continues to underperform comparted to other specialties2,3.
The charts below show the ‘backlog’ of patients having waited more than 18 weeks at the end of September
2015 is higher than the London average. Waiting times corroborate this information, with the 92nd percentile
waiting time being higher than 18 weeks.
Draft in progress |
Source: NHS England, based on “Incompletes” Unify2 Data, September 2015.. *KCHT are not submitting data to Unify2, backlog numbers were provided by the CSU, but please note that these DO NOT included “non-admitted” patients, i.e. those who had an outpatient appointment. Overall patients were not provided so a percentage could not be calculated. Please also note that KCHT data is more recent (October 2015). **SWL waiting times are based on a weighted average of median/92nd percentile waiting times, weighted by number of patients at each trust.
There is a need to support trusts to increase
capacity to reduce variation across SEL in
meeting the RTT standards. This is the result
of increase throughout and efficiency. It will be
supported by ring-fenced theatres and beds.
1. NHS Choices
2. NHS England, Referral to treatment (RTT) waiting times statistics for consultant-led elective care
annual report 2014
3. Getting it Right First Time
378 (12.3%) 415 (9.8%)
102 (4.0%)
556 (*%)
0
100
200
300
400
500
600
GSTT LGT DGT KCHT*
Num
ber
of patie
nts
Number of incomplete (admitted and non-admitted) patients waiting more than 18 weeks by the end of September 2015 in T&O
(Backlog)
SEL Trusts London average (11.6%)
0
5
10
15
20
25
GSTT LGT DGT KCHT*
Waitin
g tim
es (
we
eks)
Waiting times for T&O RTTs at the end of September 2015
92nd percentile waiting time (weeks)
Median waiting time (weeks)
Target
12
Number of last minute elective operations
cancelled for non clinical reasons
Number of patients not treated within 28 days of
last minute elective cancellation
Percentage of patients not treated within 28
days of last minute elective cancellation
RNOH 124 3 2%
GST 816 44 5%
LGT 284 14 5%
KCH 1,155 79 7%
DGT 270 36 13%
National 71,434 5,013 7%
Draft in progress |
Cancellations for all elective procedures: January - December 2015
Source: NHS England
Cancellations adversely impact patient experience, particularly those with more
complex needs. Patient feedback1 has told us
• With current services there are frequent delays. Pressures within hospitals to
deliver emergency care are responsible for the cancellation of planned
operations.
• There is high demand for planned orthopaedics among patients with learning
disabilities - cancelled operations are a major issue because these patients
come to hospital earlier to prepare, then have to stay in hospital while their
surgery is re-scheduled. It is very negative for them, carers and families.
• Cancelled operations have a significant impact on patients families and
carers, so it is not just about the patient. We need to consider this carefully.
• There are more cancellations where hospitals have a co-located A&E – it
would be good to resolve this issue so that A&E cannot take beds away from
planned services – ring-fenced beds would solve this dilemma.
The table below show the total number of last minute cancellations for elective
procedures in 2015. While providers in SEL have relatively low levels of
cancellations evidence suggests that there is room for improvement – particular
in terms of providing a revised procedure date within 28 days of the last minute
cancellation.
Ensuring ring-fenced elective theatres and beds can help reduce the
number of cancellations thus improving patient experience.
1. OHSEL – Planned Care Reference Group
13
Reducing hospital length of stay has the potential to be
an effective way of containing the growing demand for
beds and releasing capacity in the hospital system. It also
improves patient outcomes and had the potential to
reduce costs.
While performance in SEL has improved, overall length of
stay for elective T&O remains higher than the London
average across most of our sites. This also varies by
procedure and the length of stays for both elective hip
and knee procedures are higher than the London
average.
One way to reduce elective LOS is to routinely provide
rapid/enhanced recovery programmes. These ensure
patients follow standardised protocols and pathways
before, during and after surgery aiming to improve
outcomes whilst reducing hospital stay. Through
education and teamwork, the patient is well informed,
better prepared and motivated for the recovery process.
There is scope to apply these principles to a wider range
of orthopaedic procedures to benefit more patients1.
Overall, evidence suggests that dedicated units with
higher volumes of elective surgery and employing
evidence-based practice have been found to reduce
length of stay and costs2,3 .
Draft in progress |
Further separating elective and non-elective care across
SEL will improve LOS. In addition, incorporating
enhanced recovery programmes into the model will also
improve LOS. Overall, it is expected that a consolidated
model will reduce variation in LOS across SEL
Case study3: Emory Hospital (Atlanta, USA), is a purpose-built centre designed and equipped
specifically for joint and spine patients. They have developed many innovations and improvements to the
pathway to increase quality, value and patient centredness. These include; joint classes preadmission,
extensive screening pre-surgery to identify and resolve/manage potential risks, all day-of-surgery
admissions are staggered starts with, patients suitable for accelerated recovery scheduled earlier in the
day, optimised anaesthesia and theatre processes to support early mobilization and effective pain relief,
physiotherapy available 7 days a week and 12 hours a day, dedicated social worker to support
discharge. Emory hospital has an average LOS of 1.7 for hip replacements and 2.4 for knees.
1. Getting it Right First Time
2. Nuffield Trust, Improving length of stay: what can hospitals do?
3. Monitor, Improving productivity in elective care
4. Chart Data Source: HES, September 2014 – August 2015 (Latest 12 months of data available)
1.96 2.56
3.11 3.43
4.13 4.45 4.60
5.99
0
1
2
3
4
5
6
7
Orp. QMS GH DVH PRUH QEH UHL KCH
Avera
ge length
of
sta
y (d
ays
)
Average length of stay for Elective T&O
SEL Sites London Average
2.76 3.07 3.16
4.49
5.90 6.18 6.67
8.11
0
2
4
6
8
10
GH Orp. QMS* DVH UHL KCH PRUH* QEH*
Avera
ge length
of
sta
y (d
ays
)
Average length of stay for Elective Hips (Non Trauma)
Hips (Non Trauma) London average
2.30 3.00 3.04 3.15
3.70 3.94 4.77
7.25
0
2
4
6
8
Orp. PRUH* QMS GH QEH DVH UHL KCH
Avera
ge length
of
sta
y (d
ays
)
Average length of stay for Elective Knees (Non Trauma)
Knees (Non Trauma) London average
0.84 1.48 1.76 1.97
3.12 3.46
4.29 4.66
0
1
2
3
4
5
QMS* Orp. DVH QEH GH UHL PRUH* KCH
Ave
rage
len
gth
of
stay
(d
ays)
Average length of stay for Other Elective (Non Trauma)
Other (Non Trauma) London average
14
To support the development of the strategy we asked people about their current experience of services and
what matters most to them The table below summarises what we heard.
Draft in progress |
The planned care reference group
We have established a planned care reference
group to test emerging ideas and give
feedback on the model and process. At the
first meeting their were two main areas of
focus:
A high-level case for change was presented.
Overall, participants agreed that their
experiences, or the experiences of the people
that they support/work with, matched the
challenges highlighted during the presentation.
It was agreed that improvements need to be
made in order to reduce waiting times, the
number of cancelled operations and the
coordination of care.
Emerging ideas about how services could
be improved. Overall, there was support for
looking at alternative models such as the
SWLEOC centralised model – however, it was
noted that we need to be clear how the quality
of care will be improved. It was noted that if
there were more certainty about the care – in
terms of: procedures not being cancelled;
early discharge; higher quality services, more
confidence in treatment given; better
preparation and aftercare – then patients
would be prepared to travel
A second reference group meeting is
scheduled for 16 March 2016.
Source: OHSEL – Planned Care Reference Group)
Being prepared and
well-informed
Support to keep healthy and well “If I’d had support to lose the weight in the first place I wouldn’t have
needed surgery”
Clear information and choice “I want information such as hospital performance and transportation options so
I can make the best choice for my care”
Information on nutrition and exercise to prepare for surgery and recover faster “I’d like to know more about
what to do in advance to have an easy surgery and recovery such as advice on what to eat or what exercise to
do”
Resources and tools to aid recovery “I had to buy waterproof socks so I could clean myself. That small think
kept me independent but they didn’t give me advice”
Receiving great
quality care close to
home pre- and post-
surgery
Better access to specialist expertise and diagnostics for GPs “GPs aren’t getting enough expert support to
aid them in diagnosis, especially for mental health issues”
Emotional support “Good care should take into account the impact the surgery will have on my life and
emotions”
Easy transitions in
and out of hospital
Better coordination across services “I created an A4 sheet with all the information I usually have to repeat to
different professionals” “Shared record would enable better coordination”
Easy access to high quality services “Elective care centres will improve standards of care, but will make it
more difficult for patients to get there and back?”
Quick access to advice “I’d like a number to ring, or a person to get in touch with if I’m worried or if something
goes wrong”
Activating support
from my family,
friends, carers and
community to aid
recovery
Access to community support “My friends could have picked me up and helped me with cooking but this
wasn’t planned in” “People should be signposted to resources and support available in their community”
Involve family and carers in care plans “Family and carers should be involved in a patients recovery plan. If
they are isolated, they should get support from volunteers”.
Holistic support and guidance “Services should be integrated to ensure holistic and connected approaches
to support, recovery and planned care in general. This includes benefits, housing, social care, and the services
available from the community and voluntary sector”
15
Patient views on Operations and Procedures
Trust Overall Risk and
Benefits Operation Questions Expectations Information
Post-
Operation
Guy's and St Thomas' Trust 8.60 9.10 8.80 9.00 7.20 9.10 8.20
Dartford and Gravesham Trust 8.40 8.80 8.50 8.60 7.40 9.10 8.20
Lewisham and Greenwich NHS Trust 8.20 8.50 8.50 8.30 7.40 8.80 7.80
Kings College 7.80 8.40 7.90 8.20 6.70 8.50 7.20
Royal National Orthopaedic Centre 8.70 9.40 8.70 8.80 7.50 9.40 8.60
Draft in progress |
Level Total
Responses Total Eligible
Response
Rate
%
Recommended
% Not
Recommended
England (Including Independent Sector Providers) 2,331,319 8,489,565 27.5% 95.5% 1.5%
England (Excluding Independent Sector Providers) 2,164,033 8,077,002 26.8% 95.2% 1.6%
South West London Elective Orthopaedic Centre 2,130 4,666 45.6% 99.3% 0.2%
Royal National Orthopaedic Hospital NHS Trust 4,969 8,928 55.7% 96.1% 1.2%
Guy's And St Thomas' NHS Foundation Trust 29,565 92,154 32.1% 95.6% 1.6%
King's College Hospital NHS Foundation Trust 17,142 98,423 17.4% 94.5% 1.8%
Lewisham And Greenwich NHS Trust 14,302 37,943 37.7% 93.1% 2.3%
Dartford And Gravesham NHS Trust 6,629 36,950 17.9% 97.0% 0.7%
Overall patient experience of their interactions with the NHS is an important measure of success. To understand how trusts providing EOC perform in relation to each
other and current consolidated EOC centres two metrics have been considered – the friends and family test (FFT) and Care Quality Commission (CQC) inpatient survey.
The friends and family test gives providers an indication of how well they are looking after patients while they are in their care. While it shouldn’t be used to directly
compare providers it can be noted that response rates at the RNOH and SWLEOC are considerably higher and patient experience at SWLEOC is the highest. This
doesn’t however take into account variation in local populations and data collection.
CQC Inpatient survey results for operations and procedures (only answered by those patient who had the procedure)
Source: CQC Inpatient Survey 2014
Trust level summary of Friends and Family Test 2015 (calendar year)
Source: Friends and Family Test (January - December 2015)
The CQC inpatient survey is a
better comparator between
organisations. The CQC uses
surveys to find out about the
experience of patients when
receiving care and treatment from
healthcare organisations. Between
September 2014 and January 2015,
a questionnaire was sent to 850
recent inpatients at each trust. The
table opposite is a subset of
questions relating to the experience
people had when undergoing and
operation or procedure.
On the whole providers are ‘about the
same’ as other providers. However,
KCHT is worse on four indicators
while the RNOH is higher on two –
particularly post-operation.
Key About the same Below Better
There are opportunities to improve
patient experience. However, this data
should be treated with caution.
16
To improve quality and safety, professional guidance and the available evidence support the
separation of elective from emergency surgery - either geographically or through the
provision of dedicated facilities and staff. Furthermore. Elective surgical units should be
consultant-led1.
National evidence also shows that infection rates remain too high and, if reduced could lead
to improved outcomes and significant savings. The recent Carter report3 suggests that deep
wound infection rates for primary hip and knee replacements currently range from 0.5% to
4%. If all hospitals achieved 1% this would transform the lives of 6,000 patients and save
the NHS £300m per year. This view is also supported by GIRFT,3.
Similarly, if joint replacements fail early or complications arise such as infection there is then
a greater financial burden across the NHS and social service when these patients return to
hospital for more complex operations with longer inpatient stays, possible requirement for
antibiotics and expensive orthopaedic revision implants2.
GIRFT has shown that there is unacceptable variation in surgical site infection between
units which could amount to as much as a 20-fold difference. It also identified a number of
potential solutions for both professionals and provider units to improve this infection
problem. The BOA4 suggest that units performing EOC procedures should have dedicated
orthopaedic theatres with laminar flow and establish a ‘cold’ elective orthopaedic centre with
the appropriate adjacencies. International evidence also shows that consolidation and
dedicated facilities can result in lower infection rates5.
Evidence suggests that the post-surgical casts of admitted care in London was
approximately £1,042 per case. While this reflects the national average there is potential for
further impact2.
Draft in progress |
1. The Kings Fund, The Reconfiguration of Clinical Services
2. Getting it Right First Time
3. Carter, Operational productivity and performance in English NHS acute hospitals: Unwarranted variations
4. BOA, professional guidance to implement GIRFT in England
5. Monitor, Improving productivity in elective care
While local evidence suggests trusts in SEL perform relatively well in relation to
infections steps should be put in place to keep infection rates and complications to an
absolute minimum. Source: GIRFT Data Repository (Health Protection Agency data for 2011/12 (downloaded from website
July 2013); includes infections following: hip replacement, hip hemiarthroplasty, knee replacement,
reduction of long-bone fracture (incl. open reduction), and repair of neck of femur. Note: We recognise that
infections data is notoriously variable from year to year)
% of patients with infections - initial inpatient spell and readmission by
Local Area Team
17
Data presented in the table below for the period December 2014 – November
2015 (the last 12 months available) indicates significant variability across SEL
and when compared to consolidated specialist providers such as RNOH.
For clostridium difficile, rates across SEL range from 8.2 cases per 100,000 beds
(Dartford and Gravesham NHS Trust) to 14.7 cases. In comparison, the RNOH
rate is just 1.8 cases.
For MRSA, rates are generally low across the trust selection included, although
again the RNOH saw the lowest rate given that that no cases were recorded in
the time period. This was also the case for the RNOH around MSSA rates,
although greater variability exists in SEL here. MSSA rates per 100,000 bed days
ranged from 2.4 cases at Lewisham.
Lastly, Ecoli rates per 100,000 bed days also differ considerably across the peer
selection. Again, the RNOH had the lowest recorded rate of 7.18 cases. The
range in SEL goes from 58.26 (Guy’s and St Thomas’ NHS Foundation Trust) to
90.81 (Lewisham).
Infection numbers and rates per 100,000 beds from December 2014 – November 20151
Trust Bed Days Cdiff
count Cdiff rate
MRSA
count MRSA rate
MSSA
count MSSA rate
Ecoli
count Ecoli rate
RNOH 55,745 1 1.8 0 0 0 0 4 7.18
DGT 183,209 15 8.2 4 2.2 13 7.1 161 87.88
GST 369,042 49 13.3 4 1.1 29 7.9 215 58.26
KCH 551,263 81 14.7 3 0.5 33 6 399 72.38
LGT 375,498 41 10.9 3 0.8 9 2.4 341 90.81
National 37,141,022 4865 13.1 313 0.8 2549 6.9 33218 89.44
Draft in progress |
1. Data on this page was taken from Health Evaluation Database in February 2016. HED infection data
presents Lewisham Healthcare NHS Trust; it is unclear if this includes data for Queen Elizabeth
Hospital, Woolwich.
There is scope for greater standardisation of infection control procedures in
SEL.
Low rates for RNOH indicate that ring-fencing of orthopaedic beds and
separation of emergency departments can result in relatively fewer infection
rates across key infections such as c.diff, MRSA, MSSA, and Ecoli.
18 Draft in progress |
Readmissions data is an important measure of performance and patient experience. Reducing readmissions re also a
main source of efficiency. The chart below show readmission rates related to the number of elective readmission spells as
a percentage of total spells at the site. While there is some variation in performance trusts in SEL are, on the whole,
performing at or below the London and National average. Only Queen Elizabeth Hospital has a readmission rate greater
than the average rate across all NHS trust sites in London.
Monitor1 have identified potential productivity improvements related to readmissions and provide international case
studies demonstrating the potential to achieve readmission rates of 1%. It should be noted however that readmissions
may change depending on complexity of procedure and patient and this may explain some of the variation across sites
within SEL and, in particular in comparison with RNOH.
3.6%
2.8% 2.8%
2.4% 2.3% 2.3%
2.0% 2.0%
1.1%
0% 0.0%
1.0%
2.0%
3.0%
4.0%
QUEEN ELIZABETHHOSPITAL
Royal NationalOrthopaedic Centre
(RNOH)
ORPINGTONHOSPITAL
UNIVERSITYHOSPITALLEWISHAM
GUY'S AND STTHOMAS' NHS
TRUST
KING'S COLLEGEHOSPITAL
(DENMARK HILL)
DARTFORD ANDGRAVESHAM NHS
TRUST
ElectiveOrthopaedic Centre
PRINCESS ROYALUNIVERSITYHOSPITAL
KINGS @ QUEENMARY'S HOSPITAL
SIDCUP
Readm
issio
n r
ate
(%
)
30-day Elective Readmission Rate for Trauma and Orthopaedics, split by site
Source: Hospital Episode Statistics, Dec 2014 – Nov 2015
*We have assumed that the Elective Orthopaedic Centre is the same as the Epsom Hospital site within the Epsom and St Helier Trust
*
National Average – 2.4%
London Average – 3.0%
While SEL trusts are performing in
line with the National and London
average for readmissions there are
opportunities to improve.
Improving readmission rates will
support both productivity and patient
experience.
1. Monitor, Improving productivity in elective care
* Data not available
19
Civil claims against NHS bodies in England arising from the actions or inaction
of surgeons have risen by 66% in 5 years. Orthopaedics accounts for the
largest percentage of claims1. The NHS Litigation Authority state that in 2014/15
14% of claims related to orthopaedic surgery and resulted in 7% of the total
value of claims received2.
As GIRFT3 notes, “specialist orthopaedic services, when focused in a high
critical mass, have a very low litigation rate despite undertaking some of the
most complex orthopaedic procedures carrying the greatest risks.”
GIRFT notes that current variability in the way GPs inconsistently refer patients
to orthopaedic pathways leads to delayed referrals, contributing to an increased
numbers of claims. Specialist consolidation could enable more focused
channels of communication with GP practices, and greater standardisation of
orthopaedic pathways used by GPs.
In “Getting it Right First Time” Briggs notes Wrightington Hospital as an
example of a consolidated orthopaedic provider which has been able to lower
revision rates drastically, contributing to very low litigation rates despite the high
acuity of cases at the hospital.
Draft in progress |
Source: http://www.gettingitrightfirsttime.com/report/ * Values are for all claims reported in the 2011/12 NHSLA dataset ('claims during 2011/12'); or ** Values are for all claims
reported in the 2011/12 NHSLA dataset initiated during 2008, 2009 and 2010 ('3 year'). Estimated costs were added to open
claims using average price per claim, and total orthopaedic spells excludes spinal injection activity (see methods). Note: We
recognise that litigation data is notoriously variable from year to year. ***Note that the National figure and LAT figures have
altered from £54.48 as additional permissions for disclosure have been given by trusts, and the updated base for the
denominator (number of orthopaedic spells) now includes 2012 data.
NHSLA data by Local Area Team
1. Royal College of Surgeons, Trends in surgical litigation claims
2. NHS Litigation Authority, Report and accounts 2014/15
3. Getting it Right First Time
In SEL there is a need to take steps to improve quality of EOC in order to
reduce the number of successful litigation claims. Doing this will mean that
patients will have improved outcomes and it will make a financial contribution
to the health and care economy
20
There is an strong evidence base that suggests a positive link between
specialisation and outcomes of care1,5. These have shown that there is a strong
statistical relationship between the volume of cases carried out by a hospital or an
individual clinician and the chances of a successful outcome suggesting that:
• Hospitals and clinicians with higher volumes are likely to produce better than
average results
• Hospitals and individual clinicians treating very low numbers of patients (in any
category) are not likely to produce the best outcomes and therefore not
provide best value for financial resources
The GIRFT report suggests that more complex operations, such as revision
surgery, should be undertaken at suitably accredited specialised units with the
appropriate critical mass, by surgeons with a special interest in this field2. The
report also suggests that the increase in the number of orthopaedic consultants in
each unit over the last ten years has been considerable. Current figures suggest
one orthopaedic consultant for 25,000 of the population. The aim has always
been to reduce this ratio to one consultant to15,000 of the population.
While the BOA3 do not prescribe minimum figures for procedures their view is that
surgeons and units providing low volumes of specific procedures should examine
their practice with care, reflect on the potential patient safety consequences, and
actively consider whether continuing to perform the procedure is professionally
appropriate. At the same time the advice that it is not normally good practice for
there to be only one surgeon performing a given procedure in a unit. It is therefore
anticipated that, for low volume procedures, two surgeon operating will be
necessary to maintain good practice whilst improving the distribution of procedure
numbers.
Using the National Joint Registry dataset4 it is possible to show the variation in
SEL against the national averages for a range of EOC procedures.
The table below shows the total number of procedures delivered by surgeons
across sites over a 36 month period and uses RNOH and SWLEOC as a
comparison. The number of procedures also includes private activity delivered by
surgeons aligned to each of the trusts and is also based on voluntary returns. As
such the total volume presented may not correlate with actual activity. It suggests
that DGT and GST are in line with the national average but KCH and LGT
perform less.
.
The following pages show:
• How the number of procedures delivered at each site across the 12 sub-
specialties compares to the national average
• The distribution of the total volume of consultant procedures as a % of the
national average. Surgeons have also been aligned to trusts
Draft in progress |
1. NHSE draft specification for specialised orthopaedics
2. Getting it Right First Time
3. BOA professional guidance to implement GIRFT in England
4. The National Joint Registry
5. Public Health England, Surgical Site Infection (SSI) surveillance
There is an opportunity for trusts to work towards an improved distribution of
procedures between surgeons in SEL. This will reduce risk and improve
outcomes.
Procedures undertaken by surgeons as SEL sites from Apr 12 – Mar 15 against national
average for similar procedures
Trust Sum of procedures Sum of national
averages
% of national
average activity
SWLEOC 12650 7520 168%
RNOH 5426 4479 121%
DGT 3098 2736 113%
GST 4098 3964 103%
KCH 4945 7233 68%
LGT 1577 3598 44%
21
Trust GSTT KCHT
Site Guys St Thomas' GSTT total KCHT (DH) KCHT (Orp) KCH (PRU) KCH total
Operation type Average Total % of Nat Total % of Nat Total % of Nat Total % of Nat Total % of Nat Total % of Nat Total % of Nat
Hip Primary 613 1076 176% 84 14% 1160 189% 345 56% 475 77% 201 33% 1021 167%
Hip Revision 79 152 192% 9 11% 161 204% 55 70% 28 35% 57 72% 140 177%
Knee Primary (PFR) 11 16 145% 16 145% 6 55% 5 45% 2.5 23% 13.5 123%
Knee Primary (TKR) 619 1039 168% 1039 168% 498 80% 491 79% 119 19% 1108 179%
Knee Primary (UKR) 63 93 148% 93 148% 14 22% 47 75% 2.5 4% 63.5 101%
Knee Revision 48 137 285% 137 285% 49 102% 21 44% 24 50% 94 196%
Ankle Primary 8 15 188% 15 188% 2.5 31% 2.5 31%
Ankle Revision 3 2.5 83% 2.5 83% 2.5 83% 2.5 83%
Elbow Primary 6 8 133% 10 167% 18 300% 8 133% 8 133%
Elbow Revision 3 2.5 83% 2.5 83% 2.5 83% 2.5 83%
Shoulder Primary 37 62 168% 62 168% 20 54% 24 65% 10 27% 54 146%
Shoulder Revision 6 13 217% 13 217% 2.5 42% 2.5 42% 5 83%
Draft in progress |
Trust L&G DGT
Site UHL QEH L&G Total DVH QMH RNOH SWLEOC
Operation type Average Total % of Nat Total % of Nat Total % of Nat Total % of Nat Total % of Nat Total % of Nat Total % of Nat
Hip Primary 613 107 17% 107 17% 838 137% 650 106% 920 150% 3618 590%
Hip Revision 79 30 38% 30 38% 85 108% 8 10% 515 652% 368 466%
Knee Primary (PFR) 11 5 45% 8 73% 19 173% 94 855%
Knee Primary (TKR) 619 2.5 0% 91 15% 93.5 15% 1119 181% 924 149% 949 153% 4258 688%
Knee Primary (UKR) 63 22 35% 61 97% 39 62% 485 770%
Knee Revision 48 22 46% 22 46% 70 146% 38 79% 397 827% 182 379%
Ankle Primary 8 2.5 31% 35 438%
Ankle Revision 3 15 500%
Elbow Primary 6 2.5 42% 33 550%
Elbow Revision 3 46 1533%
Shoulder Primary 37 5 14% 5 14% 10 27% 10 27% 175 473% 12 32%
Shoulder Revision 6 2.5 42% 2.5 42% 182 3033%
The tables below show how the number of procedures delivered at each site across the 12 sub-specialties compares to the national average. Significant variation
from the national average is highlighted unless the national average is less than 5. It shows variation across site and, in some case trust even when procedures are
delivered over a number of sites.
Nb. Fewer than 5 procedures is counted as 2.5 to provide a % of national average. Where the average is 5 or less than 5 variances have not been highlighted Source Data is presented from the NJR site (http://njrsurgeonhospitalprofile.org.uk/).
22 Draft in progress |
23 Draft in progress |
Nationally there are a number of drivers that put this work into context:
• Five year forward view: Outlines the serious problems facing the NHS and focuses on how health care systems can work together with citizens to prevent ill
health and promote well-being
• Getting it Right First Time: Sets out the case for change for improving EOC in England and meeting future demand. The recommendations include the
development of provider networks and consolidation of EOC services to ensure a critical mass of procedures.
• Dalton review: A review of new options for healthcare provision. The review built on the service models outlined in the Five-year Forward View, to offer
mechanisms or ‘organisational forms’ for providers to deliver the new services
• Carter review: A review of productivity in the NHS, variations between providers and opportunities
In addition to the above there is a range of guidance from bodies such as NICE, the British Orthopedics Association and other advisory bodies recommending the
separation of elective and non-elective surgery and outlining the link between volume and outcomes. This evidence is referenced throughout the document.
24
The orthopaedic working group has been considering the case for consolidating
elective orthopaedic care as, drawing on the evidence presented, it may help
address some of the significant challenges in facing SEL.
Separating elective surgical admissions from emergency admissions is supported
by a number of bodies including the Royal College of Surgeons. They have
suggested that this can result in earlier investigation, definitive treatment and
better continuity of care, as well as reducing hospital-acquired infections and
length of stay1. Similarly, a recent study in the USA2 has shown that conducting
Total Knee Replacements in high-volume centres improves outcomes and lowers
costs.
At the same time providers need to ensure that both they, and their surgeons, are
delivering an appropriate volume of procedures. This is reflected in the GiRFT
report, the RCS and others. Consolidating services can support providers to
review procedures and ensure an appropriate distribution of procedures.
Potential for wider benefits in productivity
Reducing length of stay and complications with EOC can help reduce the costs of
delivering care as well as benefiting patients. Consolidation can enable providers
to develop standard protocols and ways of working that will deliver benefits in
these areas.
At the same time, further collaboration can lead to efficiencies in other areas.
Both GIRFT and Carter highlight the variation in prosthetic purchasing – evidence
base or relative cost. This is particularly true for their loan kit expenditure, rates of
cemented vs un-cemented hip fixation, and the amount spent on loan kit or
prosthesis selection the report states “The deep dives evidenced an average
spend of £200,000 per annum on loan kits and a reduction of 90% within the next
two years would generate a saving of £108m over the next five years. A potential
saving of £40m per year has been identified if trusts move to the best prices
available for prostheses. Moving all trusts to a position whereby approximately
75% of patients over 65 receive a cemented fixation would increase the number
of cemented fixations by 11,000 per annum leading to a saving of approximately
£16m per annum. Then the consequent savings from reduced revision rates and
also a reduction in the numbers of more complex revisions following fracture
would also begin to accrue over time”2.
Consolidating Elective Orthopaedic Care cannot happen in isolation
However, consolidating services in isolation is unlikely to deliver the full benefit.
Acute providers need to develop better links with primary care and support the
development of standardised pathways and protocols. Data and information
needs to support clinical decision making and Providers should also consider how
they work together to improve care delivered across SEL2,3.
Draft in progress |
“If orthopaedic services, within a certain geographical area and with an
appropriate critical mass were brought together, either onto one site or within
a network… and worked within agreed quality assurance standards, not only
would patient care improve but billions of pounds could be saved.
These hospitals or networks would receive recognition as “Specialist Units”,
and have agreed ring-fenced elective beds allowing efficient throughput of
patients treated to the highest standards. This would in itself allow different
models of working to be introduced with six or indeed seven day working and
allow for much more efficient guaranteed training for young orthopaedic
surgeons. More importantly, with this model, patients would feel confident
with the treatment being proposed and clinicians again feeling empowered to
deliver the best possible care for their patients”.
Getting it right first time: Improving the Quality of Orthopaedic Care within the National Health Service in England
1. The Kings Fund, The Reconfiguration of Clinical Services
2. American Academy of Orthopaedic Surgeons, The Cost-Effectiveness of Total Knee Arthroplasty at High Volume
Hospitals
3. Carter, Operational productivity and performance in English NHS acute hospitals: Unwarranted variations
4. Getting it Right First Time
25 Draft in progress |
The benefits map below summarises the benefits that can be achieved through consolidating orthopaedic care across SEL. These will be developed further through the
development of the clinical model and delivery options.
Improved Clinical standards and
outcomes Infection rates
Utilisation
Length of stay
Waiting times
Cancellations
Re-admissions
Income Volume
Costs Length of Stay
Theatres
Prosthetics
Estates
Consolidation of volumes drives better outcomes. This may attract increase activity and
repatriate some patients going out of area for care.
Care is optimised reducing LoS so costs fall due to a defined standard
Ring-fenced theatre lists will result in full theatre lists, improved throughput and potential to
reduce overall requirement
Potential to optimise estate footprint between providers in SEL and invest in improved
facilities for providing EOC
Improved utilisation of estates and workforce through increased volumes. These will be offset by improvements in
length of stay and readmissions
Creating the right environment – such as ring-fenced beds – can reduce infection rates. This will improve patient
outcomes and reduce cost.
Drivers for consolidation
Procedure
volumes
Demand and Capacity
Patient
Experience
Consolidating activity will enable a critical mass of procedures to be delivered by sites across SEL. This will
improve outcomes, reduce complications, and enable more effective training and research. Collaboration will also
result in reduced variation in protocols and prostheses.
Financial
Readmissions
Improving capacity and pathways will enable trusts improve waiting times for treatment. Ring-fenced capacity,
improved utilisation and improved length of stay will support flow throughout the system
Improved length of stay across SEL by implementing consistent pathways and enhanced recovery programmes
Ring-fenced elective beds will help to keep cancellations low
Increasing procedure volumes, improving recovery programmes and reducing infection rates will enable a reduction
in complications and associated readmissions.
Workforce Improved opportunities for workforce including training, education, recruitment and retention
Collaboration may result in shared procurement of prosthesis and other equipment resulting
in an overall cost saving to providers and more consistency for patients
Improved clinical standards, recovery and capability will result in fewer admissions and
lower costs through reduced ‘cost of failure’
26 Draft in progress |
The current phase of work is in the context of the longer-term development of an elective centre. The focus of this phase is to develop the strategic case and
clinical model enabling us to move towards consultation and/or implementation. The main output of this phase of work will be an Strategic Business Case and Pre-
Consultation Business Case that will set out the various options for consolidating EOC in SEL.
• Draft outline specification • Site option identification • Option appraisal • Outline commercial
(operating model) and management case (implementation route)
• Public engagement on the model and evaluation criteria
• Clinical and NHSE assurance • Determine requirement for
consultation
5: Full Business Case /Implement
2: Consultation (if required)
1: Strategic & Pre
Consultation Case
4: Outline business case
3: Confirm preferred
model
• Run consultation (if required)
• Revise business case to reflect outputs from consultation
• Agree preferred model
• Initiated preferred implementation route through agreed process
• Confirm plans for full business case (if required)
• Initiate any capital work
Current phase: Present – September 2016 September-November 2016 January 2017 – Summer 2017 December 2016 – January 2017
• Develop Outline Business case for each site (if required)
• Confirm detailed clinical model
• Confirm and agree detailed commercial model
• Alignment of business cases across sites
• Relevant clinical and regulatory assurance
From Summer 2017
27 Draft in progress |
Strategy, case for change and
design guide
Define (2015) Design and develop (November 2015 – May 2016) Appraise
(June 2016)
Define clinical model through provider and
commissioner working group
Development of detailed case for
change
Stage 1 option identification NHS providers currently delivering elective orthopaedic services in south east London to submit outline options for hosting consolidated activity
Development of evaluation criteria
Stage 2 – Option development: Providers to develop and submit detailed site options.
Appraisal of options by evaluation group against evaluation criteria
Development of business case
Assurance by clinical senate
Assure (July – August)
Assurance by NHSE
Confirm models for consultation (Committee in Common)
Launch consultation (if required)
Confirm (September)
Preparation for consultation
Consolidation of options and analysis
28 Draft in progress |
29
The section sets out an outline specification for a consolidated elective
orthopaedic centres (EOC) in South East London (SEL). This describes the
model of care desired to improve the quality, availability and value of elective
orthopaedic care in SEL and address the case for change. It will be used as a
vehicle for providers/ potential hosts to submit their proposals for the new model
of care, and as a comparison to the status quo.
The elective orthopaedic working group
Building on the work of the Clinical Leadership Groups a working group was
established to confirm the case for change and develop the proposal that elective
orthopaedic procedures should be consolidated within SEL for evaluation. During
a series of meetings, the working group agreed to devise a new model of service
delivery based on:
• Consolidation of elective inpatient services from the current nine sites to two
sites while retaining outpatient, day case and trauma services available locally
at base hospitals
• A higher quality and more efficient planned care pathway
• Exploring the case for consolidating specialist and complex cases
• Creating an orthopaedic network approach for procurement and service
design
• A business model which ensure the financial benefits of consolidation benefits
all providers rather than creating “winners and losers”
• This new model to be evaluated against the status quo/ do minimum option
Aims and objectives of service
Our aim is to develop world class orthopaedic services in SEL. These would
deliver excellent patient outcomes and reflect the highest levels of productivity.
The overall service is expected to deliver:
• Accurate and timely diagnosis utilising best practice in the assessment of
elective orthopaedic conditions to enable rapid access for new and existing
patients
• Delivery of evidence-based treatments plans (where incidence rates make this
possible) to enable improved treatment outcomes and the maximisation of
patients’ functional ability through best practice multi-disciplinary management
strategies
• Appropriate shared care arrangements between specialities for the
management of co-morbidities.
• Detailed audit of patient outcomes and experience, shared with colleagues in
other centres, enabling the dissemination of best practice and appropriate
• More complex operations, such as revision surgery, should be undertaken at
suitably accredited specialised units with the appropriate critical mass, by
surgeons with a special interest in this field
• Through the delivery of these services it is expected that providers will work
collaboratively to ensure that patients receive an optimum patient experience.
In addition, providers will also adopt a business model which ensures the
financial and other benefits of consolidation benefits all providers rather than
creating “winners and losers”.
• Ring fenced is defined as being solely available for elective orthopaedic care
and not available to trauma or other specialities.
• Following treatment patients would return to their usual setting of care and
receive follow-up appointments and rehabilitation at their local hospital or in
the community.
Draft in progress |
30 Draft in progress |
Model Option Description Comment
Multi-site
model (As-Is)
0 Multiple sites delivering complex
and routine procedures
A continuation of the current model of delivery with a range of complex and routine
procedures delivered across multiple sites.
This model will be considered alongside alternative
options in order to provide a base case
Single site 1 Routine Routine procedures consolidated onto a single dedicated site. Complex and
specialist procedures would take place at patients local hospital Based on the forecast demand and requirements it
is unlikely that a single site in SEL will be able to
meet the required capacity. This is on both space
and capital expenditure.
Discounted subject to sign-off /approval through
the OHSEL governance process: The working group
and Clinical Executive Group recommended to
discount a single site option
2 Routine & Complex/Specialist Both complex, specialist and routine procedures delivered on a single dedicated site.
Patients would continue to receive outpatient appointments locally.
3 Complex/Specialist Complex and specialist procedures consolidated onto a single site. Routine
procedures would take place at a patients local hospital (the complex site may also
be the local hospital for some patients and would therefore need to accommodate
this activity)
Two site
model
4 Site 1) Routine
Site2) Routine
Routine procedures are consolidated across two sites. Complex procedures continue
to be delivered locally.
The working group agreed that this would not be
appropriate clinically.
5 Site1) Routine, Complex/Specialist
Site 2) Routine, Complex/Specialist
Routine, complex and specialist procedures are consolidated across two sites. Only
day case procedures are delivered locally.
Agreed to progress these options to site
identification and selection stage 6 Site 1) Routine
Site 2) Routine, Complex/Specialist
Procedures are consolidated across two sites. Site 1 would offer routine procedures
and site 2 focuses on both complex, specialist and routine procedures. Complex and
specialist procedures will only be delivered from a single site in SEL.
7 Site 1) Complex/Specialist
Site 2) Complex/Specialist
Complex and specialist procedures from SEL are consolidated across 2 sites. Routine
procedures will continue to be delivered from local hospitals
Discounted subject to sign-off /approval through
the OHSEL governance process : Agreed that this
model does not meet the case for change regarding
consolidating routine activity
>Two site
model
Discounted subject to sign-off /approval through the OHSEL governance process : It was agreed that there will be enough demand for consolidating services across more than 2
sites (See demand and capacity section for detail). This model would be too similar to the as-is and may not fully address the case for change. And, additionally, feedback from the
EOC working group was that it would be impractical for clinicians to work across this number of sites.
31
Hosts would be expected to facilitate an optimised pathway so that elective
orthopaedic care in SEL as productive as possible. Monitor1 have set out 9 levers
for improving productivity in elective care. These are summarised below:
• Standardising pathways and protocols
• Implementing effective performance management conditions
• Making visible leaders accountable for continuous improvement
• Using adaptive staff contracts
• Making efforts to engage patients and families in their own care
The graphic below provides an example pathway on how the elective centre(s)
could work with base hospitals and how patients will move between base
hospitals and the elective centre for outpatients, treatment and rehabilitation. This
is illustrative rather than prescribed but potential hosts are asked to describe how
they will
Draft in progress |
1. Monitor (2015), Improving productivity in elective care
32 Draft in progress |
Summary
Elective orthopaedic care is delivered across two sites in South East London. ‘Local’ or
‘Base Hospitals’ will continue to provide outpatient services, day case procedures,
trauma and rehabilitation. This approach aims to improve efficiency to meet capacity and
reduce variation in care.
Services
The full range of EOC services will be in-scope and include both routine and complex
procedures. It is expected that providers will deliver these in a way that maximises
throughput and efficiency.
Both sites will only focus on inpatient procedures. Trauma, day cases, outpatients and
rehabilitation will be delivered at the ‘base hospital’. Some inpatient services may
continue to be delivered where clinically appropriate to do so.
Depending on the final site some ‘base hospital’ activities – such as outpatients – may
also be delivered from the centre where it is a patients local hospital.
Exclusions: Spinal surgery is currently out of scope and will be continued to be
delivered as is
Volume and capacity
It is expected that each centre would need to accommodate around 4,500 procedures
per year by 2021. This would require approximately 50 beds.
Workforce
• Networked staff: Staff will be drawn from across providers in SEL and will be
supported by the appropriate contracting arrangements set out in the commercial
model.
• Dedicated staff: The centre would directly employ some staff which may include an
orthopaedic team leader, nursing staff, anaesthetists, MSK radiologists,
administrative and clerical staff, pathway co-ordinators
Transport
Access is an important part of the model and is supported by the 2 site option. Further
work is required to identify an appropriate model .
Characteristics
Hosts should have all of the facilities and clinical adjacencies required to deliver the
procedures in scope. These include:
• ‘pre-hab’ assessment and support as well as a defined team to manage ongoing
patient care
• Access to MSK radiology including CT and MRI
• Outpatient consultation rooms
• Access to critical care or high dependency unit when required
• Theatre inventory of equipment and implant components
• ‘Ring-Fenced’ beds/wards and theatres
• Links to other specialities including; vascular, plastic surgery, pathologist,
radiotherapist and established MDT network
• Access to step-down facilities
• Effective links with social care
Commercial principles
It is expected that activity will be shared across hospitals with the EOC/s acting as a
‘host’ . It is therefore important, in order to mitigate the risk of ‘winners and losers’ that all
providers accessing the centre/s agree to a shared set of commercial principles.
Providers will be asked to submit their proposals on the commercial model based on the
principle that base hospitals will retain ownership of activity undertaken by the EOC. This
may take the form of a joint venture or profit share agreement or other model which
remains true to the principle.
Clinical dependencies and adjacencies
• Ring-fenced elective care beds and theatre services (cold site)
• Co-located with HDU and ICU
• Anaesthetics
• Routine diagnostic services (including radiology, pathology, pharmacy)
• Rehabilitation and occupational therapy services