Monthly Food Services Bulletin From Compass Group

TRAINING+DEVELOPMENTTRAINING CALENDAR

MARCH 2014

• For additional Training & Development resources, visit: https://mycompass.compass-usa.com/hr/CareerDevelopment/Pages/Home.aspx. MARCH 2014 | 1

Call it a sophisticated business simulation. Call it an exercise in experiential learning. Or call it a board game. Whatever you label it, the simple fact is that Zodiak is fun. And that’s the key to its unique power.

Zodiak: The Game of Business Finance and Strategy is a one-day instructor-led classroom simulation that builds business acumen. Flat sales, cost overruns, disgruntled customers, dried-up cash flow, unhappy stockholders, lost investment opportunities -- these are common challenges in today's business world. Zodiak is a highly-interactive board game that allows participants to become familiar and experience these concepts while running a mock company.

As new owners of the struggling Zodiak company, learners sign for a bank loan, attract investors, purchase equipment and materials, and deliver products and services.

As they do, terms such as cash flow, return on equity, working capital, cost of goods sold and assets come to life.

In just a few hours, as participants handle chance events, move game pieces, answer to investors and make tough business decisions, something remarkable happens. They embrace new insights -- not just about how the numbers work but also about the consequences of business decisions and actions on financial success. That’s true business acumen.

Who should attend? Anyone who wishes to gain a greater understanding of business finance, the impact of financial realities, and the role you play in Compass Group's financial success should participate in Zodiak.

Course Information:nVisit the Compass Training website at

http://training.compass-usa.com to learn more. This class is listed as “Zodiak: The Game of Business Finance and Strategy.”

n For more information or to set up a Zodiak class near you, contact Ron Tremper at Ron.Tremper@compass-usa.com.

Zodiak: a fun way to learn!

*Course offered anytime - online

Account Retention – The Compass Way March 18 & 19 – Chicago, ILApril 8 & 9 – Atlanta, GAApril 15 & 16 – Boston, MAAmerican Red Cross – CPR/AED/First AidApril 17 – Boston, MABusiness Etiquette*Coaching For ResultsMarch 20 – Charlotte, NCMarch 25 – Los Angeles, CADDL – Developing Dynamic LeadershipMarch 18 – Denver, COApril 8 – Baltimore, MDApril 29 – Spartanburg, SCDiSCMarch 17 – Washington, DCDiSC – Blended LearningMarch 14 – OnlineApril 11 – OnlineE-Culinary Experience!April 7 – OnlineFood Management Professional (FMP) CertificationApril 16 – Washington, DCHow To Learn OnlineApril 14 – OnlineManaging Inclusion March 13 – Dallas, TXApril 8 – New York City, NYApril 15 – Philadelphia, PAMapping For Action – MAPMarch 12 & 13 – Mobile, ALPreventing Workplace Harassment – Online*Profit Improvement Method Blended LearningMarch 25 – OnlineServSafe Live Class And ExamMarch 10 & 11 – Mobile, ALMarch 11 & 12 – Winston-Salem, NCMarch 18 & 19 – Baltimore, MDApril 1 & 2 – Charlotte, NCApril 14 & 15 – Newtown, CTApril 15 & 16 – Highstown, NJApril 15 & 16 – Washington, DCThe 5 Choices To Extraordinary Productivity April 22 – New York City, NYWage & Hour*Writing AdvantageApril 3 – Charlotte, NCApril 10 – Baltimore, MD

Zodiak: The Game of Business Finance and Strategy

IN THE SPOTLIGHT:

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TRAINING+DEVELOPMENT

Associate Brand Guidelines

Compass Group North America

Version 1.0 June 2011

• Sign up to receive the Food Services T+D Bulletin via email at www.compasstraininganddevelopment.com/foodservices.html.

At Compass, we all work hard, and making sure that all of our Associates are paid properly and fairly is of the utmost importance and integral to achieving our vision of great people, providing great service, delivering great results. The rules about wages and hours of work can be complex, and sometimes doing what seems practical and common-sense can violate Compass policies, which are designed to promote our important workplace values and to ensure state and federal laws are followed. To help simplify the complexities, we provide Wage & Hour e-Learning designed to help our managers and key Associates spot issues, and understand and follow our wage and hour related policies and the applicable laws.

On January 2, 2014, we began our formal recertification process. Every Compass Associate who has management and/or supervisory influence in the United States is required to complete the Wage & Hour 2014 program. We have adopted the Training Year Method for recertification, which means everyone must get recertified during the same calendar year with the current year being 2014, regardless of their previous certification date. Then, it will be required every two (2) years (even-numbered years). In addition, all newly hired or promoted Associates in required job positions are expected to complete the training within 30 days of hire or promotion.

Associates can access the program online anytime through MyLMS, Compass Group’s new learning management system, at https://www.compassmylms.com. If Associates are required to complete the program, they will find it listed under the “My Learning” block on the home page. The training is approximately 1 hour long and will be specific to the state in which the Associate’s operations are focused. There is a $25 per person charge for the program. For questions about Wage and Hour 2014, contact Kristin Nelson at Kristin.Nelson@compass-usa.com.

Wage & Hour 2014

MARCH 2014 | 2

This month’s CHATs include: n Support Services Manager CHAT –

Elevate Your Operation: CIMS Certification Program

n Support Services Associate Lesson Plan – Planning and Preparing for a Pandemic

n Food Services Manager CHAT – Effective Negotiations Start With You!

n Food Services Associate Lesson Plan – National Nutrition Month 2014: A Taste of the Mediterranean

n Canteen Vending Associate Lesson Plan – Choice Plus: Canteen’s Commitment to Wellness

n CES Manager CHAT – Radiation Safetyn CES Associate Lesson Plan – Endoscope

Repair Programn OCS Associate Lesson Plan – Coffee

101: Exploring the History and Characteristics of America’s Favorite Hot Beverage

n EVS Associate Lesson Plan – High Profile Cleaning: Introducing Crothall Healthcare’s High Profile Cleaning Process

n Healthcare Associate Lesson Plan – Infection Control: Protecting Ourselves and Others

Communication Help And Training

Have You Heard the Latest News?Career Development will be onsite during the next Compass Community Council (CCC). Stop by our table and fuel your brain on learning opportunities in 2014!

Compass Community Councils (CCCs) are forums dedicated to bringing associates together from Compass business sectors to share best practices and resources and to network. For more info visit www.altogethergreat.com and click ‘events’ under the ‘company’ tab.

March 11 – Charlotte, NCMarch 26 – Austin, TX

Stay connected to training by subscribing to our monthly publication – the Training + Development Bulletin via email at www.compasstraininganddevelopment.com/foodservices.html.

u Click here to access the program online anytime through MyLMS, Compass Group’s new learning management system.