march 2010 inpatient pharmacy management reports
TRANSCRIPT
March 2010
Inpatient Pharmacy Inpatient Pharmacy Management ReportsManagement Reports
Objectives
• Utilize Inpatient Pharmacy management reports effectively
• Distinguish between various reports
• Describe the utility of each report
• Recall reports that should be run at scheduled intervals
Objectives (cont)
• Describe implementation of major projects from a management perspective– Planning– Implementation Approach– Pitfalls & Lessons Learned– Maintenance & Fine tuning
Major Inpatient Pharmacy Projects
• Examples– Inpatient Order Entry (by Pharmacy)– Computer based MARs– ADM (Pyxis or Omnicell) for drug distribution– ADM-RPMS Interface– Inpatient Electronic Health Record– Bar Code Medication Administration
Project Planning – ADM (Pyxis/Omnicell) as example
• Initial considerations / research– Is one company better?
• Capabilities of system• Size/types of machines, types of drawers• Customer service• Experience of your staff (e.g. at other hospitals)• Cost comparison• Rent vs. purchase
– Ask company reps to give sales pitch
• Evaluate site to estimate needs– Number of wards/clinics/ED– Usage pattern of meds on each ward– Space available for machines?– Modification of med rooms necessary? – Infrastructure requirements– Identify Pharmacist(s) and tech(s) who will
spearhead and maintain
Project Planning – ADM (Pyxis/Omnicell) as example
• Prepare a written proposal– Emphasize benefits to patients & site
• Medication security, accountability, reduced med errors and paperwork, Joint Commission standards
– Provide overall cost estimate– Provide project options with cost estimates– Provide estimated time-line
• Gain support of nursing dept.– Consider nursing perspective & concerns– Political clout of nursing department
• Share proposal with administration
Project Planning – ADM (Pyxis/Omnicell) as example
Project implementation – ADM (Pyxis/Omnicell) as example
• Finalize contract with company– Establish delivery dates
• Send staff to company HQ for training– Pharmacist– +/- Tech, +/- Nurse
• Communicate issues to resolve– Engineering– Information Technology
• Ensure adequate time for staff to prepare:– Write policy / procedures– Prepare ADM Formulary– Establish override meds – Enter Users– Establish par levels for each med/ward– Configure drawers/pockets– Set-up batch reports– Load meds into machines
Project implementation – ADM (Pyxis/Omnicell) as example
• Provide training (ADM Company can help)– Consider loading machines with candy– Have technicians practice refilling machines– Document competency
• Ensure display of meds at station screens is understandable
• Ensure everyone is comfortable and ready for “Go-live” date– E-mail widely to notify staff
Project implementation – ADM (Pyxis/Omnicell) as example
• Provide support on Go-live date– Be available to answer questions– Ask for feedback– Make modifications as needed
• Keep admin/supervisors in the loop – Send follow-up e-mail “progress report”– Recognize those individuals and departments
that were instrumental
Project implementation – ADM (Pyxis/Omnicell) as example
• Review reports daily– Who will do this?– Where will the reports be filed?
• Review policy periodically– Work with nursing to update override list
• Teach additional staff members to perform higher level tasks
• Evaluate med error rates
Project Evaluation/Maintenance – ADM (Pyxis/Omnicell) as example
Summary – Project Implementation
• Research• Plan ahead as much as possible• Enlist support from other stakeholders• Communicate frequently• Provide staff with adequate time• Provide training• Be available on Go-Live date(s)• Celebrate accomplishment & recognize others• Monitor and fine-tune
Inpt Pharm Management Reports
• ADT Reports
• IV Reports
• Unit Dose
Reports
ADT Menu Reports – Statistical Reports
• ADPL (Average Daily Patient Load)– Select time frame – Sort by ward or
service– Provides total
patient days & average census over time period selected
– Inpatient staffing is based on ADPL
ADT Menu Reports – Statistical Reports
• Inpatient Statistics by Ward– Report of ADT activity, sort by ward or service– Useful to evaluate LOS (length of stay)
ADT Menu Reports - Other• Current Inpatient Census
– Displays number of patients currently admitted– Does not display patient information– Useful to determine staffing
ADT Menu Reports - Other• Current Inpatient Listings
– Report showing individual patient data• Multiple pre-configured options – can select to print by ward,
service, insurance data, severity of illness, etc.
– Useful to take to rounds, discharge planning meetings, etc.– This example is by ward (includes all services)
ADT Menu Reports - Other• Current Inpatient Listings (continued)• If choose by service, list is condensed
– Less room for notes
ADT Menu Reports - Other• View Admissions History
– View all admissions and discharges at your facility for a selected patient
– Only shows dates of admission & discharge, not diagnoses or other data
IV Menu – Auto-discontinue Set Up• Med orders are automatically discontinued for
patients who are admitted or discharged– This cannot be changed
• This option allows configuration of auto d/c upon transfer from one ward or service to another– e.g. transfers out of ICU to other wards
• Recommendation: DO NOT activate these – Even if your policy requires orders to be re-written– Use renewal of orders under IOE instead– Will set up Auto-Discontinue in the EHR parameters
IV Menu – Management Reports: AMIS (IV)
• List of all IV’s dispensed & average cost– User selects time frame
• List sorted by ward– Within ward, by IV type (A, P, S, C, H)
• Sub totals for each ward, grand totals
• Recommendation: run report on regular basis, e.g. monthly– Periodically run one year data & divide by 12
• Example of AMIS (IV) report
• 30 day time period selected (June ’09)
• Totals = workload data for selected time period
• # of doses (bags) dispensed, recycled, cancelled, & destroyed
• Cost for each drug & totals• Can separate out by ward or skip ward data• Can print all drugs, by IV type, or only 1 drug• Lots of paper if you run the full report
– 132 columns – use condensed print
• Recommendation: use to look at only 1 drug
IV Menu – Management Reports: Drug Cost Report
• Example – single drug (Daptomycin) chosen, past 30 days data
IV Menu – Management Reports: Drug Cost Report
• List of all patients on one or more drugs– Choose IV, UD, or both– Choose orderable item, dispense drug, or VA
drug class– Can choose more than one drug
• Select “# of matches”– If looking for only one item, enter 1– If looking for patients on both drugs, enter 2
IV Menu – Management Reports: Patients on Specific Drugs (PSD)
IV Menu – Management Reports: Patients on Specific Drugs (PSD)
• Example 1: All patients with dispense drug Morphine 4mg syringe
IV Menu – Management Reports: Patients on Specific Drugs (PSD)
• Example 2: patients on both clopidogrel & omeprazole
Unit Dose Menu Reports – AMIS (Cost per Ward)
• Shows total # of doses dispensed, total cost, & ave cost per unit dose– Time frame selected
• Broken down by ward with totals
• Recommendation:– Run monthly– Periodically run 1 year
data & divide by 12
Unit Dose Menu Reports – Drug (Cost / Amount)
• Shows # of doses of each drug dispensed, and cost– Time frame selected
• Can break down by ward or just show totals• Can choose one or more drugs, orderable items, or
VA Drug Classes• Utility: to evaluate usage pattern of drugs for
inventory purposes, or cost information
Unit Dose Menu Reports – Provider (Cost per)
• Sorted by provider (one or more), then drug– Total units dispensed for each drug, cost– Grand total & cost, average cost
• Time frame selected• Utility – “heavy” prescriber identification
Questions?