marc p. tellier president and chief executive officer update.pdf · local search growth will...

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Strategic Update Marc P. Tellier President and Chief Executive Officer

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Page 1: Marc P. Tellier President and Chief Executive Officer Update.pdf · Local search growth will outpace top-line search growth ... expectations Evolving media needs of SMEs. p.8 Sales

Strategic Update

Marc P. TellierPresident and Chief Executive Officer

Page 2: Marc P. Tellier President and Chief Executive Officer Update.pdf · Local search growth will outpace top-line search growth ... expectations Evolving media needs of SMEs. p.8 Sales

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9:00 a.m. Welcome and Update on Business

9:25 a.m. Marketing Strategies and Product Roadmap10:05 a.m. Coffee Break

10:20 a.m. Financial Update - Capital Structure Drivers and Key Performance Indicators

10:45 a.m. Update on Trader’s Transformation11:20 a.m. Lunch and Interactive Sessions

User & Advertiser Experience

Evolution of the Sales Organization

Search Engine Solutions

Dealer Smart Solutions Demo14:15 p.m. End of Investor Day

INTE

RAC

TIVE

SE

SSIO

NS

Agenda of the Day

Page 3: Marc P. Tellier President and Chief Executive Officer Update.pdf · Local search growth will outpace top-line search growth ... expectations Evolving media needs of SMEs. p.8 Sales

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Introducing the Speakers

Christian M. PaupeExecutive Vice President

Corporate Services and CFO

Normand ThébergeVice President,Business Development

Stéphane MarceauChief Marketing Officer

Doug ClarkePresident,

Trader CorporationSales Leadership

Nicolas Gaudreau Vice President, Digital Media

Tracy Smith Vice President, Performance Marketing

Lise LavoieVice President,Sales, Quebec and Atlantic Canada

Page 4: Marc P. Tellier President and Chief Executive Officer Update.pdf · Local search growth will outpace top-line search growth ... expectations Evolving media needs of SMEs. p.8 Sales

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Introducing the New YPG

Page 5: Marc P. Tellier President and Chief Executive Officer Update.pdf · Local search growth will outpace top-line search growth ... expectations Evolving media needs of SMEs. p.8 Sales

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Upgrading the sales force

Leads based selling

Online video

Cross media partnerships

Accelerating mobile development

The beginning of the end for white pages

Global Directories - Key Trends

Page 6: Marc P. Tellier President and Chief Executive Officer Update.pdf · Local search growth will outpace top-line search growth ... expectations Evolving media needs of SMEs. p.8 Sales

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Users continue to embrace digital and social media

Local search growth will outpace top-line search growththrough 2013

Local businesses are going to make a sustained effort to actively manage their online and mobile presence

Online and interactive media continue to be the game changers Online and interactive media continue to be the game changers

Media Trends

Page 7: Marc P. Tellier President and Chief Executive Officer Update.pdf · Local search growth will outpace top-line search growth ... expectations Evolving media needs of SMEs. p.8 Sales

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Market Dynamics

Complex local market

Market complexity is an opportunity for YPG as trusted media advisor

Market complexity is an opportunity for YPG as trusted media advisor

Evolving consumer expectations

Evolving media needs of SMEs

Page 8: Marc P. Tellier President and Chief Executive Officer Update.pdf · Local search growth will outpace top-line search growth ... expectations Evolving media needs of SMEs. p.8 Sales

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Sales force

Brandfranchise

Content

Established trust and credibility

Multiple platforms such as print, online and mobile

Trusted advisors

Core competencies are key competitive differentiatorsCore competencies are key competitive differentiators

Building on YPG’s Market Leadership

Page 9: Marc P. Tellier President and Chief Executive Officer Update.pdf · Local search growth will outpace top-line search growth ... expectations Evolving media needs of SMEs. p.8 Sales

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2010 Sales Strategy

2010 2011

Sales confidence

Retainingcustomers

Diagnostic selling

Growingcustomers

Continued focus andmaximized opportunity

Acquiringcustomers

Optimal customer experience

Readying for transformation

Customer First CRM investments key enablersCustomer First CRM investments key enablers

Page 10: Marc P. Tellier President and Chief Executive Officer Update.pdf · Local search growth will outpace top-line search growth ... expectations Evolving media needs of SMEs. p.8 Sales

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Print + online advertising

$2.4B

Print + online advertising

$3.1B

Website hosting & design

$1.3BBusinesssolutions $700M

SEM $1.2B

Mobile $320M

Source: IAB Canada, Forrester, Borrell, CIBC WorldMarketss, GroupM, emarketeer, JP Morgan, Industry Canada, Marketing journal, Techcrunch

Addressable market will more than double over the next 4 yearsAddressable market will more than double over the next 4 years

2009YPG’s market

2013 addressable market $6.6B

New Addressable Market

Page 11: Marc P. Tellier President and Chief Executive Officer Update.pdf · Local search growth will outpace top-line search growth ... expectations Evolving media needs of SMEs. p.8 Sales

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Consumer Advertiser

Local Search Differentiation

Solutions and performance marketing

Shopping destination for

Canadians

User Experience

Adve

rtis

er V

alue

Pro

posi

tion

Online – Mobile – Print – Affiliates

Evolution of YPG Offering

SMEs use YPG as their trusted performance media and marketing

partner

Consumers are making smarter

local decisions

Page 12: Marc P. Tellier President and Chief Executive Officer Update.pdf · Local search growth will outpace top-line search growth ... expectations Evolving media needs of SMEs. p.8 Sales

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Affiliates

Content licensing

Mobile carrier relationships

PrintMobileOnlineWebsites

Presence

Google and other search engines

Partnerships: Marchex, Dealer.com

Analytical capabilities

Content optimizationRankingSEMSEO“Dealer Smart”

Performance

Restaurantica

RedFlagDeals

Social extensions to our products

Reputation managementeCouponseMail marketingInventory management

Solutions

Enhanced through:

Trusted Media Advisor Portfolio

Page 13: Marc P. Tellier President and Chief Executive Officer Update.pdf · Local search growth will outpace top-line search growth ... expectations Evolving media needs of SMEs. p.8 Sales

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YPG… a solution for all Canadian businesses