engage. enhance. educate.

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DOCUSIGN: A MUST HAVE TOOLwith Joey Zurini10:00 - 12:00, Winterberry OfficeREGISTER BY MON. MAR.26

Come for a quick hands-on session to learn how to send, sign, and approve documents from wherever life takes you! From Getting Started, to learning to connect Docusign with Webforms, and how to begin the signing process using the dozens of pre-made, easy-to-use templates. Keep your transactions secure and delight clients with an amazing customer experience! LAPTOP/DEVICE IS OPTIONAL FOR THIS SESSION

MAR28

ACTIVATE YOUR REALINTRO with Virginia Paul9:30 - 12:30, Winterberry OfficeREGISTER BY MON. FEB. 26

This hands-on session is designed to help you understand why you should have a REALINTRO website, and help you populate content with the ultimate goal of getting it ACTIVE so that you can capture leads from REALINTRO and REALHOODS. Before you Register: You must already have a REALINTRO account set up and the basic contact info input. Contact Virginia Paul, virginia@rmxemail.com to set up an account. Several days before the class, you will receive a list of what you need to prepare in advance, so that we can help you to input articles, videos, testimonials and stats and put this great tool to work for you! LAPTOP/DEVICE IS MANDATORY FOR THIS SESSION

MAR1

LISTING FORMS FOR BEGINNERSwith Mike Cusano10:00 - 12:00, Ancaster OfficeREGISTER BY FRI. MAR. 23

This session is designed as a small group tutorial - ideal for the NEW AGENT! All questions are welcomed and encouraged. Topics to be discussed include:How to complete all Listing and related forms - step by step, How to explain this paperwork to clients, Seller Direction Statement - SPIS or not to SPIS - whose choice is it?, FINTRAC Who?, Who can and cannot access Seller’s property - Appointment Centre benefits, Included or Excluded? Rental or Lease to Own?

MAR27

WORDS THAT SELLwith Conrad Zurini10:00 - 12:00, Winterberry OfficeREGISTER BY TUES. MAR. 20

Learn how to use words to seduce your clients, grab their attention, stand out from the crowd to generate leads. This session will look at everything from ad copy, to extra remarks, and blogging - the ultimate in content creation.

MAR22

NEXONE (FALTOUR) TRADE RECORD TRAINING with Pat Kozak10:00 - 11:30, Winterberry OfficeREGISTER BY FRI. MAR. 16

Learn how simple it is to complete your trades in Nexone (formerly Faltour). Sit with Pat for 1 1/2 hours and she will take all of the mystery out of it and provide you with a paper reference book that will walk you through it step by step.

MAR20

DOCUSIGN: A MUSTHAVE TOOLWINTERBERRY10:00-12:00

ACTIVATE YOUR REALINTROWINTERBERRY9:30-12:30

OFFICE MEETINGS:QUEENSTON (AT WINTERBERRY)10:30UPPER JAMES/WINTERBERRY1:30

NEXONE (FALTOUR)TRADE RECORDTRAININGWINTERBERRY10:00-11:30

GOOD FRIDAY

ALL OFFICES & APPOINTMENT CENTRE ARE CLOSED

NEW REGISTRATION PROCESS FOR ALL COURSES!In order to help streamline the registration process,

we are now using Eventbrite to manage all of our class registrations. How to use this great online tool?

Go to

www.remaxescarpmentniagara.eventbrite.comRegister for a FREE Account

Register for one, or many courses at one time! Only one person can register at a time so we will have a record of all names for the class.

You will receive automatic reminders and be able to cancel your registration if you are unable to attend.

It’s THAT EASY!

REGISTER VIA EVENTBRITE:

www.remaxescarpmentniagara.eventbrite.com Set up a FREE account and register for

ALL your courses in one place!

WORDS THAT SELLWINTERBERRY10:00 - 12:00

INTRODUCTION TOREALINTRONIAGARA FALLS10:00 - 12:00

SESSION #1WINTERBERRY9:30 - 1:00

SESSION #2WINTERBERRY9:30 - 1:00

TECH DAY BOOTCAMPWINTERBERRY9:30 - 12:30

LISTING FORMS FORBEGINNERSANCASTER10:00-12:00

OFFICE MEETING:ANCASTER/DUNDURN10:30

MARCH BREAK - HAMILTON, HALTON, NIAGARA REGIONS

TECH DAY BOOTCAMPwith Joey Zurini9:30 - 12:30, Winterberry OfficeREGISTER BY MON. MAR. 19

Take the guess work out of technology at RE/MAX Escarpment—  open to ALL AGENTS, not just new ones! Includes Internal and external RE/MAX tools, including QOC (Virtual Office incl. message & showing summary), Company Website, Logging into MCS to access company message board & Office Tools, Useable statistics on Realtor.ca/RAHB Matrix Learn 5 pieces of price improvement ammunition.LAPTOP/DEVICE IS MANDATORY FOR THIS SESSION

MAR21

INTRODUCTION TO REALINTROwith Virginia Paul10:00 - 12:00, Niagara Falls Office (Niagara Agents)REGISTER BY MON. MAR. 19

What is REALINTRO? This exclusive RE/MAX Escarpment tool is the perfect opportunity for individual agents or teams to establish a relevant, accessible website that allows you to provide a wide variety of content (ie. articles, videos, testimonials, stats) that are tailored to your audience. Why use a traditional real estate website when REALINTRO can provide you with the tools to reach more people, and connect with them on a more personal level that will get results!

MAR21

ROOKIE SUCCEED with David Yunker9:30 - 1:00, Winterberry OfficeFridays: Mar. 9, 23, Apr. 6, 20 - REGISTER BY FRI. MAR. 2

This 4 week course (offered every other week starting March 9) is intended for Rookies, but will be time well spent for newer and seasoned agents who could use a refresher or want to take their business to a new level. Topics include: Week 1 - Intro & Lead Gen, Week 2 - Buyers & Offers, Week 3 - Sellers, Listings & Open Houses, Week 4 - Protocols & Systems for Listings, Offers (incl. conditions & clauses. Conrad will also present when he is available). The alternating weeks will involve presentations at the Upper James Office by RBC, Escarpment Law, Mission35 and IXACT Contact.

MAR9

HOME SHOW MEETINGWINTERBERRYsee Page 4 for details

APRIL 2018

OFFICE MEETINGSMONDAY, APRIL 2• Burlington South @ 10:30• Burlington North & Downtown @ 1:30

(at the North Office)

TECHNOLOGY TRAINING

MARKETINGTOOLS

BUSINESS DEVELOPMENTCONTINUING EDUCATION LEGEND: TECHNOLOGY

TRAININGMARKETINGTOOLS

BUSINESS DEVELOPMENTCONTINUING EDUCATION LEGEND:

CLASS IS FULL

Stay tuned for another

opportunity in April

HOW CAN YOU PARTICIPATE?

1. Take a shift in one of the 2 RE/MAX Escarpment booths & let your clients know when they can visit you! We have secured 2 prime locations for the show this year: a large 20’ x 20’ booth near the main stage, and a 10’ x 10’ booth close to the show entrance.

IF YOU ARE INTERESTED IN EXHIBITING IN ONE OF OUR BOOTHS, CONTACT MARI ZURINI (see below) and let her know your fi rst and 2nd days of choice (Fri., Sat., or Sun.) Time slots are available in 3 - 4 hour increments, and will be decided by lottery. Agents are not able to choose a specifi c time.

Show Times: Friday, April 6 from 12:00 pm - 8:00 pmSaturday, April 7 from 10:00 am -7:00 pmSunday, April 8 from 10:00 am - 5:00 pm

Contact Mari Zurini - mari@rmxemail.com or call the Winterberry Offi ce at 905-573-1188.

RE/MAX Escarpment will provide branded backdrops for the booths, retractable signage, high top tables, signage for draw, ballots and ballot boxes and candy. All individual marketing materials are to be provided by agents, during their assigned time slots.

2. Off er FREE VIP Tickets to your clients - see sidebar for details.

Note: there will be a home show info session on Wed. March 7 at 10:30 at the Winterberry offi ce for anyone interested in taking a shift in the booths at the show.

Recently, albeit due to public pressure or perception, the founder of Facebook made a statement as to how his social platform was going to change in 2018.

Let’s disect some of what Mark Zuckerberg had to say.

• “One of our big focus areas for 2018 is making sure the time we all spend on Facebook is time well spent.” In other words he is making a quality not quantity statement which if their research is correct will bring people back to Facebook.

• “But recently we’ve gotten feedback from our community that public content -- posts from businesses, brands and media -- is crowding out the personal moments that lead us to connect more with each other.” Yikes, we are a business and a brand, what does this mean for advertising on Facebook?

• “The research shows that when we use social media to connect with people we care about, it can be good for our well-being.” In other words Facebook is good for you, so please come back and use it.

• “We can feel more connected and less lonely, and that correlates with long term measures of happiness and health. On the other hand, passively reading articles or watching videos -- even if they’re entertaining or informative -- may not be as good.” What Mr. Zuckerberg is trying to say is that old stale videos on YouTube of cats and kids getting startled is bad for you and that live video is good for your well being.

• “...we’re making a major change to how we build Facebook. I’m changing the goal I give our product teams from focusing on helping you fi nd relevant content to help you have more meaningful social interactions. So if you post something it better be f’n good or we at Facebook will bury you.

• “...you’ll see less public content like posts from businesses, brands, and media. And the public content you see more will be held to the same standard -- it should encourage meaningful interactions between people.” That’s why I’m seeing “which kitchen do you like better?”

• “We’ve seen people interact way more around live videos than regular ones.” A shameless plug for Facebook live!!!!

• “Now, I want to be clear: by making these changes, I expect the time people spend on Facebook and some measures of engagement will go down. But I also expect

the time you do spend on Facebook will be more valuable.” Valuable to who? As long as Facebook keeps making money.

I hate to be cynical about Facebook because I realize that print has gone the way of the dodo bird, where can REALTOR®s advertise their wares? I like Facebook and feel its time to make our engagements with our friends and our clients more real and meaningful.

Here is a suggestion, why not create content about the ‘sandwich generation.’ Those people who have to take care of their kids and look after their parents. You could go live with a panel of experts on the subject. And where we can help is by asking this group of individuals ‘Do you want to keep informed on your parents home...every time something gets listed or sold on their street?’

Where did you grow up? Have you ever wondered about the home you grew up in? I (your REALTOR®) can set it up that the minute your childhood home gets listed I can send you the link to that listing. I can also do the same about your fi rst home, where was your fi rst home?

Where do you want to be? What’s your dream home location? Is it Lakeshore in Burlington? If it is, I can send you properties along Lakeshore the minute they get listed.

We all have a Facebook audience who is craving information. It isn’t about the quick sale anymore, it’s about the relationship in the long run. Katie Lance tells us social medial isn’t a race it’s a marathon, which will be very rewarding.

In the words of Vincent Van Gogh - Great things are not done by impulse, but a series of small steps brought together.

So craft your content strategy, and show how resourceful you are as a REALTOR®. How do you become the ‘thumb stopper in the news feed’?

Create better relationships through better content, instead of chasing leads use insightful content to attract them. I love the metaphor which Katie Lance described as ‘becoming that digital mayor.’ In order to become that digital mayor you must develop ‘your content plan’ in what Katie refers to as ‘snackable content’ which is bite sized and easy to consume whereby your clients will crave more.And the most important thing to remember is ‘don’t forget to make the content about them’. About their needs, not yours, about what’s important to them and their families in the moment. And use social media like Snapchat geo-fi lters which can surprise and delight your clients.

And use social media to honour your clients, take their testimonials and make it about them and not you, how wonderful it was to work with them to fi nd their dream home. In the words of Katie Lance don’t be a ‘drive by liker’, engage deeper with poignant comments that make people feel good.

And when you’re setting goals, think about increasing your shares. Look at increasing your shares by 200 percent. How do you do that? Create engaging content that your tribe needs.

Conrad Zurini - Broker of Record, Manager | conrad@rmxemail.com | 905.719.3033

THE NEW RULES OF ENGAGEMENT

COVER STORY

Invite your clients to be a

The RE/MAX VIP Program is a great way to connect with your clients and provide them with

an exclusive client experience! Order as many tickets as you would

like to distribute as a GIFT for your clients, andONLY PAY FOR THE ONES THAT ARE

REDEEMED!(Your Cost $6 each + one time $24 + HST admin fee.

Face value $12 each)

The perks of being a RE/MAX VIP:• Free Entry to the Show• Separate, Exclusive VIP Entrance via the

Warplane Gallery• Personal Greeting• Complimentary Coat Check• Complimentary Coff ee, Tea, Water• Complimentary Wine (as well as a ticket for

a free tasting at the new Taste of Twenty Valley Wine Lounge

• Reserved seating at the Main Stage• First Line Access at Autograph Sessions at

RE/MAX Escarpment Booth 533• 2nd Visit Free when your VIP’s register as

they leave after their fi rst visit

HOW TO ORDER TICKETS: Go to Offi ce Tools/home show

Complete and fax/email per instructions on the form

Once again, RE/MAX Escarpment is thrilled to be THE EXLUSIVE REAL ESTATE SPONSOR of the

SPRING HOME & GARDEN SHOWApril 6 - 8, 2018

at the Canadian Warplane Heritage Museum9280 Airport Road, Mount Hope

IF YOU ARE INTERESTED IN EXHIBITING IN ONE OF OUR BOOTHS, CONTACT MORE HOME SHOW FACTS:In 2017, a record 12,078 VIP tickets were

ordered and 1,329 were redeemed. That’s an 11% redemption rate and almost 1400 people at the

show displaying the RE/MAX Brand!

HOME SHOW FACTSIn 2017, show attendance was 39,912, with people coming from

Mississauga, to London, to Niagara - record attendance for the 5th year in a row!

THE HOME SHOW = MORE EXPOSURENEW CONNECTIONS = BUSINESS OPPORTUNITIES

Home Show Info

Session

CUSTOMER SERVICEin today’s Luxury Real Estate Sales

Education, resources, and the ability to research and review every product that is sold online or in stores has made customer satisfaction more diffi cult, but extremely necessary, in today’s digital society. In a world where most consumers, (especially luxury consumers), expect instant gratifi cation, they still demand a great consumer experience, and if they don’t receive an experience up to their standards, you will hear about it.

This holds true in the luxury real estate world too.Online shopping has become an easy, accessible and convenient experience for many people in the internet driven world of today. Because of this vast amount of shopping, on a daily basis, you can expect to have more issues arise. Most companies will quickly off er a refund or a gift card to provide instant rectifi cation for any situation.

With Yelp and website reviews becoming the norm, brands are understanding even more how crucial it is not only to solve an issue, but to make it right for the customer, giving a great experience from start to fi nish. Bad reviews can do a lot of damage for a company, product or real estate professional! Good reviews, whether online or by word of mouth, can change the future of a brand, company or real estate professional.

Let’s make the leap from the consumer to the REALTOR®. To breed consistent clients, your clients

have to be able to trust who and what they are investing in. If your reputation is questionable, they will question whether or not to buy through you.

Successful REALTOR®s not only have impeccable customer service and great reputations, in person, online and off , but they are also know how to turn their client’s needs into a successful transaction.

If you place the customers’ interests fi rst, your interests will always be taken care of. Be aware of what other people need, with the faith that when you do this, you’ll get what you need. Make your win about the other person, and go after what your client wants.

Remember, no matter what your skill level or your training, you are the most important commodity in customer service. People skills and serving your clients count for more, and it starts with you.

For example, when you take your clients through potential homes you need to provide them with the vision of the lifestyle they could have if they purchased this house. Consumers want a personal connection and a reason to invest and it’s up to you to provide that experience for them. There are millions of homes for sale, but the agent’s capacity to provide an outstanding experience will help the house stand out from other luxury homes on the market.

Now more than ever people will pay for an experience, and authenticity. It no longer benefi ts to be the cheapest, biggest, or newest. People are most likely to work with someone that they know, like and can trust. Be that person and add value by providing the best customer service.

Experience and grow your business. Your true value is determined by how much you give in value, rather than what you take in payment.

Regards,Lynn

Lynn Ho� mann - Broker, Manager | lynnho� mann@rmxemail.com | 416.953.1149BRIAN HOGBENMortgage Broker #M12000040

O: 905-574-5255mortgages@brianhogben.com

QUEENSTONCRAIG HOGBENMortgage Broker #M12001140

O: 905-574-5255craigh@mi35.com

ANCASTER & DUNDURNPRESTON SCHMIDTMortgage Agent #M08003906

O: 905-304-3303

UPPER JAMES DOUG GIRVANMortgage Agent #M17000231

C: 905-385-3670douggirvan@gmail.com

BURLINGTON NORTHCHELSEA BEDARDMortgage Agent #M17000537

C: 905-407-5453chelseatbedard@gmail.com

mission35mortgages.com | Office: 905-574-5255

WINTERBERRYJOE GIANOLLAMortgage Agent #7001509

C: 905-515-5051joeg@mi35.ca

ST. CATHARINESKRISTEN DIASMortgage Agent #18000046

C: 1-289-407-4789kristend@mi35.ca

Give us a call or stop by Our Office (Your Office)!

#12844

MISSION35MORTGAGES is all about

SOLUTIONSNot just for our clients, but for our PARTNERS!

Rates are important, but APPROVALS are MORE important.

Speed is important, but ACCURACY and no last minute conditions are MORE important.

We help REALTOR®s BUILD A BIGGER BUSINESS.

Contact one of our agents today if you think that this is the type of PARTNERSHIP

you have been looking for!

LUXURY IN REVIEW

TM

Your inthesquare RBC mortgage representatives:

ANCASTERJennifer Adair

289.887.0291

BURLINGTON N, S & Downtown

Jennifer Grindatto905-462-4862

Carmine Iarossi647-746-4988

UPPER JAMES & QUEENSTONKatie Morrison

905.515.1173

DUNDURNJohn Wilkinson

905.379.2820

WINTERBERRYAmy DiRenzo

289-527-4188Elbron Barzegar

647-466-5889

Get the Deal DoneIn a competitive market, you don’t want any surprises when it comes to fi nalizing a deal. Your RBC mortgage specialist will work with you to get the deal done.FIRM APPROVALS - NO SURPRISES ON CLOSING DAYAt RBC, fi rm means fi rm. Once your client’s fi nancing has a fi rm approval, you can feel confi dent that you won’t have a sale fall through due to last-minute fi nancing issues.

FAST APPROVALS - USUALLY WITHIN 24 HOURSOur mortgage specialists know that giving a fast approval can be the difference between an offer being accepted or rejected. That’s why we work on your schedule. Our dedicated team processes applications quickly and accurately - usually within 24 hours from application.

Partnering for success How RBC can help build your real estate business

Moving from Good to GREAT!Many times in our Real Estate careers we question our abilities, our achievements, and our fi nancial gains. We do this because many of us run behind others, sometimes behind too many others. We ask ourselves these questions: “Why is he/she/they so successful? I’m doing the same activities every day that they are, so why are they working less hours per week than I am? Why does it appear to me that they are great REALTOR®s and I am not so great?”

These questions are asked by many but are often asked out of context. Appearances, activities, hours worked, greatness, success – these are things that vary out of necessity for each individual. We have a tendency to look “out” at other REALTOR®,s rather than looking “inward” at ourselves. That is a fact! We ask the wrong questions and therefore look down on ourselves rather than looking up to the successes that we have achieved.

QUESTION – Who is more critical of us than we are of ourselves? Think about this - has anyone approached you and said this: “You know something? You suck as a REALTOR®?” Of course not. So why are we so critical of ourselves?

Has anyone approached you and said: “You know something? You rock as a REALTOR®, so how do you do it?” How many of us think that we ROCK? Even the most successful REALTOR®s doubt themselves sometimes, however they are always striving to be better, to be more successful, to be more self fulfi lled. Instead of asking negative questions, they ask themselves positive, self improvement, empowering questions. They will base their future on their past achievements rather than on past failures. Can you see the diff erence and how it can impact your future? How it can reinforce your self image?

How does this involve your moving from good (average) to great? Simple! Here are a few thoughts: • Abandon your status quo and change the

way you do things. • Never doubt that you can achieve your

goals (your SMART goals). • Develop self discipline (do things

consistently and dump the excuses).• Develop a daily schedule and stick to it. • Learn the value of time (only 86,400

seconds in a day so use them wisely).

• Become a leader not a follower (be innovative).

• Overcome FEAR (become fearless and powerful instead of fearful and powerless).

REMEMBER – FEAR will hold you back! Remove your fear of rejection, fear of the unknown, fear of success, and focus on your WHY. Read or youtube Simon Sinek’s “Start with your WHY”. Challenge yourself on a daily basis. Be accountable – set your bar high. And lastly, have rewards and consequences for your successes and failures.

I hope that this article will help catapault you to success and in reaching your personal goals both in business and in life.

Cheers,

David

David Yunker - Broker, Manager, Career Coach | dyunker@rmxemail.com | 905.297.4118

The

BURLINGTON SOUTHNICOLE DALEYMortgage Agent #M18000291

C: 905-512-6818drndaley@gmail.com

NIAGARA FALLSCHRISTINE HOOVERMortgage Agent #M18000355

C: 289-687-1022christineh@mi35.ca

Recognize your partnershipWhen you work with one of our mortgage specialists, you’ll gain access to a variety of partnership appreciation programs. Our RBC Referral Awards® Program and exclusive events are just a few of the ways we recognize your hard work and dedication.

RBC REFERRAL AWARDS PROGRAMEarn RBC Referral Awards points for every eligible funded mortgage you refer. You can redeem your RBC Rewards points for brand name merchandise, gift certifi cates, travel experiences and charity rewards - plus, you’ll also have the opportunity to receive special promotional offers and be eligible for exciting contests.

Not interested in points? You can still sign up for Referral Awards as a non-points participant. Speak to an RBC Mortgage specialist to learn more.

EXCLUSIVE EVENTSGain access to a variety of exclusive events throughout the year. From golf outings to leadership networking sessions, our events are a great way to have some fun while you connect with RBC mortgage specialists.

DID YOU KNOW? RBC mortgage specialist expertise extends to fi rst-time homebuyers, newcomers to Canada, clients who are self-employed and clients who want to purchase investment properties.

DID YOU KNOW? Joining RBC Referral Awards is easy:• Register today with your mortgage specialist at

rbcreferralawards.com• Refer your clients to your RBC mortgage specialist and start earning• Track our partnership together

Did You Know: Estate Sales can be challenging and should be handled with some diligence and sensitivity. If you have been contacted by a family member to list a property on behalf of a deceased individual you should ask the appropriate questions. Firstly, does the deceased have a valid Will and are there any restrictions in the Will with respect to disposing of the Real Estate. Secondly, even if there is a Will, with no restrictions in it, the Executor will be required, in most cases, to make Application to the Superior Court of Ontario, for a Certifi cate of Appointment of Estate Trustee (‘Probate”). This is essentially a Court Order which confi rms the Executor’s authority to sell the property and confi rms the Will as being the last Will and Testament of the Deceased. Unfortunately, the granting of Probate in a timely manner is in the control of the Court system, and not the Executor. Sometimes there are issues with the Estate which will delay the Court Order or there may be litigation between Benefi ciaries which will hold up Probate indefi nitely. If there is no Will it is practically certain that Probate will be required. In order to protect your Seller/Executor client where Probate is required it would be prudent to discuss holding off on listing the Property until Probate has been obtained or, at the very least, include a Seller’s condition in any Off er which allows the Seller to get out of the Agreement if it looks like there will be a problem getting Probate. There is an exception to the requirement for getting a Court Order if the proposed Estate Sale is a “First Dealing” with the Property since the date of conversion from the Registry System to the Land Titles System. A brief consultation with a Lawyer at the outset can help answer questions such as, whether or not the “First Dealing” exception applies to your Estate Sale and, the drafting of an appropriate condition to insert in an Off er to protect your Seller/Executor where Probate is required.

Hamilton Mountain: 1595 Upper James StreetHamilton, ON L9B 0H7Tel: 905 667 2990Fax: 905 667 2991

Stoney Creek: 860 Queenston RoadStoney Creek, ON L8G 4A8Tel: 905 963 7312Fax: 905 963 7328

North Burlington: 2180 Itabashi Way, #4ABurlington, ON L7M 5A5Tel: 905 319 0369Fax: 905 319 8390

NEW! Ancaster:109 Portia DriveAncaster, ON L9G 0E8Tel: 289 204 2078Fax: 289 204 2086

Hamilton Downtown: 154 Main Street EastHamilton, ON L8N 1G9Tel: 905 681 6998Fax: 905 635 6886

www.escarpmentlaw.com escarpmentlaw

ALDO BERLINGIERI Law Professional Corporation | aldo@escarpmentlaw.com

DOUGLAS J. DEPAULO Professional Corporation | doug@escarpmentlaw.com

ALANNA C. STEPHEN Law Professional Corporation | alanna@escarpmentlaw.com

AMEY HANNA B.A.(Hons), J.D. | amey@escarpmentlaw.com

NORELLE L. DI GREGORIO B.A.(Hons), LL.B. | norelle@escarpmentlaw.com