mapping library technology to community needs webinar
TRANSCRIPT
Mapping Inclusion:
Public Library Technology
and Community Needs
ALA Editions Webinar
March 6, 2015
Welcome!
Larra Clark, ALA Office for Information
Technology Policy
John Carlo Bertot, Information Policy
& Access Center, University of
Maryland
Tyler Schrag, Community Attributes
Justin Grimes, Institute of Museum &
Library Services
digitalinclusion.umd.edu
Agenda
Key findings from the Digital Inclusion Survey
New tools for management and advocacy
How to use the interactive mapping tools
Additional options for “mashing up” library and community data
digitalinclusion.umd.edu
[Digital] Inclusion
Social
Economic
Education
Other
IMLS, UW, and ICMA
(2011)
Digital
digitalinclusion.umd.edu
A National Survey
To answer questions such as: ◦ In what ways do libraries help build digitally inclusive
communities?
◦ How do public access technologies/digital literacy/programs offered by public libraries help communities meet and/or seize challenges and opportunities?
◦ How can we show (digital) library services/technologies/programs in a community data context?
And◦ To help libraries better understand their communities,
community challenges, and opportunities
◦ To help better understand “A Community (capital “C”)” versus “a community (neighborhood, small “c”) in the context of challenges and the role of libraries A “Community” challenge might be high school graduation rates
At the” community” level, it may be a limited English proficiency issue
At the individual level, it might be a range of literacy (traditional, digital) issues
digitalinclusion.umd.edu
And a Speed Test
Supplemental speed test data
collection effort in July-August 2014
◦ E-rate proceedings
◦ Measure of quality of service users
experience in public libraries
Expansion of speed test proof of
concept included in 2013 DI survey
digitalinclusion.umd.edu
Partners
Funded
by:
digitalinclusion.umd.edu
Status
2013 Digital Inclusion Survey Results
◦ Released July 2014
National
State
2014 Digital Inclusion Survey Results
◦ Anticipated release: July 2015
Speed Test Results
◦ April 2015
digitalinclusion.umd.edudigitalinclusion.umd.edu
The Role of Public Libraries in
Building Digitally Inclusive
Communities:
Study Update
John Carlo Bertot
Director and Professor
Information Policy & Access Center
College of Information Studies
University of Maryland College Park
digitalinclusion.umd.edu
Methodology
Data collected at the branch (outlet) level
◦ Small “c” focus
◦ Disaggregated are data critical
The goal of the survey was to be able to provide state and national estimates of the survey data
Sample that considered four factors:
◦ National distribution of public library branches
◦ State distribution of public library branches
◦ Locale (aggregated into Town, Rural, Suburban, and City) status of public library branches
70% response rate in 2013
45% response rate in 2014digitalinclusion.umd.edu
Some Results: Community
Access
1.9
5.7
6.5
8.2
10.8
10.4
10.7
10.7
12.0
11.0
14.2
16.0
16.4
24.1
1996
1997
1998
2000
2002
2004
2006
2007
2008
2009
2010
2011
2012
2013
Average Number of Workstations
Year
of
Stu
dy
Average Number of Public Access Workstations 1998-2013
Outlet
System
62% of City libraries report wait times
digitalinclusion.umd.edu
Some Results: Community
Access
66% of libraries want to increase their broadband
Public Library Subscribed Internet Connectivity
Speeds
digitalinclusion.umd.edu
Some Results: Community
Access Points
97.1%
88.5%
85.7%
82.2%
76.4%
65.9%
54.2%
2.9%
9.5%
14.1%
17.4%
23.6%
18.0%
43.8%
2013
2012
2011
2010
2009
2008
2007
Year
of
Stu
dy
Wireless Internet Connectivity Availability
Not Available
Available
digitalinclusion.umd.edu
Some Results: Digital Literacy
67.1%63.1%
52.4%
40.8%
52.9%
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
80.0%
City Suburb Town Rural Overall
New Technology Training (Petting Zoo)
98% of libraries offer some form of technology
training
52.9% offer new technology training
◦ Of those, 50.3% offer individual/by appt trainingdigitalinclusion.umd.edu
Some Results: Education
99% of libraries offer some form of education programs
digitalinclusion.umd.edu
Some Results: Employment
99% of libraries offer some form of employment and workforce development programs
digitalinclusion.umd.edu
Some Results: Engagement
74% of libraries offer some form of engagement programs
digitalinclusion.umd.edu
Some Results: Health &
Wellness
58% of libraries offer some form of health & wellness programs
digitalinclusion.umd.edu
Some Results: City Library
Download By Network Load
digitalinclusion.umd.edu
Some Results: Rural Library
Upload by Network Load
digitalinclusion.umd.edu
Products: Reports
2013 Survey national, state, and summary◦ http://digitalinclusion.umd.edu/content/reports
2014 Survey◦ Survey closed December 5, 2015
◦ Cleaning data, getting ready for analysis
◦ Anticipate release of results July 2015
Speed test report◦ Anticipated release: April 2015
Policy convening by ALA/OITP at ALA Annual in 2015
digitalinclusion.umd.edu
Products: State Summary
Pages
http://digitalinclusion.umd.edu/state-details
digitalinclusion.umd.edu
Products: State Trifold Handout
digitalinclusion.umd.edu
On individual state pages:
http://digitalinclusion.umd.edu/state-
details
Products: Issue Briefs
Broadband, Community Access, Digital Literacy,
Digital Inclusion, E-government, Employment
http://digitalinclusion.umd.edu/issue-briefs
digitalinclusion.umd.edu
Products – Interactive Mapping
Tool National and state
◦ http://digitalinclusion.umd.edu/content/inte
ractive-map (national)
◦ http://digitalinclusion.umd.edu/state-
details/MD (state)
digitalinclusion.umd.edu
State – MD as Example
digitalinclusion.umd.edu
Pintable Materials from Mapping
Tool
digitalinclusion.umd.edu
Map: Upcoming
Improvements Ability for libraries to enter/update data
Updated community data
New DI survey data
More ability to print items
digitalinclusion.umd.edu
Interactive Map
Demonstration Tyler Schrag
◦ Community Attributes
The IMLS Perspective
Justin Grimes
◦ Statistician, Institute of Museum of Library
Services