manual for processing creora® hangtag or trademark … name, garment type, garment style no. and...

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Manual for processing creora® hangtag or trademark request www.creora.com

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Page 1: Manual for processing creora® hangtag or trademark … name, garment type, garment style no. and order quantity. ... Hyosung will copy the importer's contact person in the email

Manual for processing

creora® hangtag or trademark request

www.creora.com

Page 2: Manual for processing creora® hangtag or trademark … name, garment type, garment style no. and order quantity. ... Hyosung will copy the importer's contact person in the email

[ Hangtag or TM order process ]

1. Complete the request form at www.creora.com · Fill in the fabric details of your order. Hangtag or trade mark requestor may find all the fabric

details in the fabric supplier's commercial invoice.

· Fill in the garment details of your order. Hangtag or trade mark requestor should know brand's

name, garment type, garment style no. and order quantity.

· Upload a scanned copy of the fabric supplier's commercial invoice.

In case of seamless or legwear, upload a scanned copy of the creora yarn supplier's commercial

invoice.

※ If information in the request form is insufficient, Hyosung reserves the right to reject the order.

※ In case of legwear or seamless, add covering yarn’s commercial invoice to creora yarn suppliers’

commercial invoice.

2. You will receive a confirmation email from Hyosung, and you have to send · 2yds of the full width finished fabric and a garment sample for testing to the below address.

In case of legwear or seamless, send 2 garments.

· Hyosung reserves the right to request a garment sample for any hangtag or trade mark order.

[Address to send fabric or garment sample for testing]

Spandex PU marketing team, 10th floor, Hyosung Corporation, 119, Mapo-daero, Mapo-gu, Seoul

Postal Code(04144)

Attention: Hee Kim (Tel: +82-2-707-7355, Fax: +82-2-707-7103)

Page 3: Manual for processing creora® hangtag or trademark … name, garment type, garment style no. and order quantity. ... Hyosung will copy the importer's contact person in the email

3. Hyosung gives confirmation by email and provides material as requested.

[Hangtag] Hyosung delivers hangtags to the requested recipient's address

· If samples meet fabric/garment requirements, Hyosung send a confirmation letter to requestor.

· It takes 2-3 weeks for testing and hangtag delivery normally. If your fabric has been tested and

approved in the past, the lead time is shortened.

· All delivery charges will be charged to hangtag requestor's own cost.

Hyosung does not send hangtags to fabric suppliers.

[Trademark] Hyosung grants right to use creora trademark to the requestor.

· If samples meet fabric/garment requirements, Hyosung send a confirmation letter to requestor.

· It takes 2-3 weeks for testing and garment confirm normally. If your fabric has been tested and

approved in the past, the lead time is shortened.

· Hyosung does not send trademark images to fabric suppliers. Hyosung provides trademark

images only to packagers or appointed package design agency by brand or retailer.

※ Spandex yarn on the submitted fabric should be 100% creora spandex yarn.

[ Hangtag or TM order process ]

Page 4: Manual for processing creora® hangtag or trademark … name, garment type, garment style no. and order quantity. ... Hyosung will copy the importer's contact person in the email

If it is the first time to request creora® hangtag on our

website, please use the ‘New Customer’ section.

[Navigation] Marketing tool order> Hangtag & Trademark Request >

New Customer

1. For New Customer

Hangtag or trademark

request page (New

Customer)

Fill in the inquiry form

Send 2 yds fabric & a garment for testing

E-mail notification of

successful registration

Hyosung internal testing & Final

confirmation

If the fabric for your garment has been tested before You have creora® fabric certification

First time to submit fabric and garment

Send a garment for testing

& input creora certificate no.

Page 5: Manual for processing creora® hangtag or trademark … name, garment type, garment style no. and order quantity. ... Hyosung will copy the importer's contact person in the email

1

- -

Please click the box named ‘Write

your details’ if you have yet to

submit a hangtag request on our

website.

1. Go to the page with the form

you can fill in for hangtag or

trademark inquiry.

Description

Overview

Page 6: Manual for processing creora® hangtag or trademark … name, garment type, garment style no. and order quantity. ... Hyosung will copy the importer's contact person in the email

1

- -

1. Please click ‘I consent’ button

after confirming your ‘Consent

to the collection and use of

personal information’

2. Please click ‘I consent’ button

after confirming your ‘Consent

to the consignment of

personal information handling’

• Hangtag or TM request will not

continue until you consent to

these items.

• Account details page continue

to next page

Description

Overview

2

1. ‘Consent to the collection and

use of personal information’

2. ‘Consent to the consignment

for the handling of personal

information’

Page 7: Manual for processing creora® hangtag or trademark … name, garment type, garment style no. and order quantity. ... Hyosung will copy the importer's contact person in the email

- -

3.Customer details

a. Applicant for hangtag or TM

- This part is for contact person

Hyosung communicates with

on this request.(*)

b. Input Email address(*)

- Purpose is to send notification

email for successful

registration and final

confirmation .

Please note that each session

will expire in 30 minutes if

user is in active.

Also, This website does not

support temporary storage.

Please do not stop in the middle

of order process, otherwise you

cant resume and complete the

request at a later time.

Description

3

a

b

Page 8: Manual for processing creora® hangtag or trademark … name, garment type, garment style no. and order quantity. ... Hyosung will copy the importer's contact person in the email

- -

1. Fabric

a. Input Fabric/Hosiery/Seamless

mill’s name

b. Input article number of fabric(*)

- This is the

fabric/hosiery/seamless’ style

number in mill side

c. Input width of fabric , and

select measurement unit

(only number/*)

- In case of legwear or

seamless, input ‘0’

d. Input weight of fabric, and

select measurement unit

(only number/*)

- In case of legwear or

seamless, input weight based

on g/pc or g/pair

e. Select the spandex yarn type,

and input denier/filament &

composition on fabric

(only number*)

f. Select the companion yarn,

and input denier & composition

(only number/*)

g.h. if you need to input more

. i. Input the purchased creora

spandex yarn quantity (*)

j. input creora fabric certification

no. If you have 2 certifications,

input no. in the blank together

and combine files and upload it.

Items marked with an asterisk (*) are mandatory

Description

1

a

b

c

d

e

f

g

h

i

j

k

If you use 2 fabrics for the garment, input details of fabric to be used the most Also, please ask fabric suppliers to get creora fabric certification in advance, and input no.

If fabric mill has a valid creora® fabric certification, applicant can use the number and has to send certification with trademark request form to Hyosung

Page 9: Manual for processing creora® hangtag or trademark … name, garment type, garment style no. and order quantity. ... Hyosung will copy the importer's contact person in the email

- -

1. Garment details

a. Input company name (*)

b. Select Garment type step by

step (*)

c. Input brand’s garment style

number of Brands (*)

d. Input the expected garment

quantity (*)

e. Input purchased fabric q’ty

for this garment order.

In case of hosiery or seamless,

input ‘o’ and select unit

f. Upload the fabric supplier’s

commercial invoice (*)

In case of hosiery, seamless,

woven, add covering yarn’s

commercial invoice.

g. Input fabric q’ty to be used for

1 garment

in case of hosiery, seamless,

input ‘o’ and select unit

h. If you click Brand name blank,

you can search on pop up.

If you don’t know well exact

brand name, you can input just

some letters and search. (*)

i. Brand searching pop up

i. Input the country the brand

based on (*)

j. input the retail country. If it is

not just one country, you can

select as continent (There are

Europe, Asia, America, Oceania,

Africa) (*)

k. select what you need

Description 1

a

b

c

d

f

h

i

i j

e

g

k

Page 10: Manual for processing creora® hangtag or trademark … name, garment type, garment style no. and order quantity. ... Hyosung will copy the importer's contact person in the email

- -

1. Order Details (Hangtag)

a. Select creora type (*)

b. Select hang tag. It is restricted

by selected creora type (*)

c. You can see the hangtag image

for the reference

d. Input how many you require(*)

e. Input the name of the person

in charge of receiving hangtag(*)

f. Input address of the

person in charge of receiving

hangtag(*)

h. Input telephone number of

person in charge of receiving

hangtag (only numbers/*)

Description

1

a

b c

d

e

f

h

1. Order page : Hangtag

Hyosung does not send hangtags to fabric suppliers.

Page 11: Manual for processing creora® hangtag or trademark … name, garment type, garment style no. and order quantity. ... Hyosung will copy the importer's contact person in the email

- -

3. Notice before finish the order

Description

3

Page 12: Manual for processing creora® hangtag or trademark … name, garment type, garment style no. and order quantity. ... Hyosung will copy the importer's contact person in the email

- -

1.Order complete

a. if you click order, you can see

the complete pop up

Description

Page 13: Manual for processing creora® hangtag or trademark … name, garment type, garment style no. and order quantity. ... Hyosung will copy the importer's contact person in the email

- -

Description

2. Order Details (Trade Mark)

a. Select creora type (*)

b. Select Garment type. (*)

c. Select trade mark. It could be

restricted by selected creora

type or garment type(*)

d. You can see the hangtag

image for the reference

e. Input the name of the person

in charge of receiving hangtag(*)

f. Input address of the

person in charge of receiving

hangtag(*)

h. Input email address of

person in charge of receiving

hangtag (*)

2

a

b

d

e

f

h

c

2. Order page : trade mark

Receiver’s information of trademark images : Hyosung provides trademark images only to importers or appointed package design agencies by brand or retailer. Fill in the importer's contact information. Applicant will receive a confirm email on qualification for trademark from Hyosung. Hyosung will copy the importer's contact person in the email.

Page 14: Manual for processing creora® hangtag or trademark … name, garment type, garment style no. and order quantity. ... Hyosung will copy the importer's contact person in the email

- -

Description

You will receive notice that your

inquiry was successfully

registered on our website.

1.Go to the creora® website

Please do not reply to this email

directly since this email address

is only for outgoing emails.

1

Page 15: Manual for processing creora® hangtag or trademark … name, garment type, garment style no. and order quantity. ... Hyosung will copy the importer's contact person in the email

You can use information that you have previously registered.

Please use the ‘Existing Customer’ section.

[Navigation] Marketing tool order> Hangtag & Trademark Request >

Select existing information

1. For existing customer

Hangtag or trademark

request page (Existing

customer)

Fill in the inquiry form

Send 2 yds fabric & a garment for testing

E-mail notification of

successful registration

Hyosung internal testing & Final

confirmation

If the fabric for your garment has been tested before You have creora® fabric certification

First time to submit fabric and garment

Send a garment for testing

& input creora certificate no.

Select existing information

what you want to reuse

Change inquiry form

New one

Existing one

Page 16: Manual for processing creora® hangtag or trademark … name, garment type, garment style no. and order quantity. ... Hyosung will copy the importer's contact person in the email

1

- -

1. Go to the page for selecting

existing information.

a. Input your email address

b. Input your company name

c. Input your name

for a, b & c, please input

information exactly the same as

before, as these are case-

sensitive. You can check your

account information from the

previous e-mail notification

d. Go to the page for filling in

hangtag inquiry.

Description

Overview

a

b

c

d

Please click the box named ‘Write

your details’ if you have yet to

submit a hangtag request on our

website.

Page 17: Manual for processing creora® hangtag or trademark … name, garment type, garment style no. and order quantity. ... Hyosung will copy the importer's contact person in the email

1

- -

1.Select necessary information

Description

Overview

1. Use existing information

1. Request for creora® Hangtag

Page 18: Manual for processing creora® hangtag or trademark … name, garment type, garment style no. and order quantity. ... Hyosung will copy the importer's contact person in the email

1

- -

1. Please click ‘I consent’ button

after confirming your ‘Consent

to the collection and use of

personal information’

2. Please click ‘I consent’ button

after confirming your ‘Consent

to the consignment of

personal information handling’

• Hangtag/TM request will not

continue unless you consent to

these items.

• Account details page continue

to next page

Description

Overview

2

1. ‘Consent to the collection and

use of personal information’

2. ‘Consent to the consignment

for the handling of personal

information’

Page 19: Manual for processing creora® hangtag or trademark … name, garment type, garment style no. and order quantity. ... Hyosung will copy the importer's contact person in the email

- -

3.Customer details

a. Applicant for hangtag or TM

- This part is for contact person

Hyosung communicates with

on this request.(*)

b. Input Email address(*)

- Purpose is to send notification

email for successful

registration and final

confirmation .

Please note that each session

will expire in 30 minutes if

user is in active.

Also, This website does not

support temporary storage.

Please do not stop in the middle

of order process, otherwise you

cant resume and complete the

request at a later time.

Description

3

a

b

Information will be shown as you registered before You can change whatever you want

Page 20: Manual for processing creora® hangtag or trademark … name, garment type, garment style no. and order quantity. ... Hyosung will copy the importer's contact person in the email

- -

1. Fabric

a. Input Fabric/Hosiery/Seamless

mill’s name

b. Input article number of fabric(*)

- This is the

fabric/hosiery/seamless’ style

number in mill side

c. Input width of fabric , and

select measurement unit

(only number/*)

- In case of legwear or

seamless, input ‘0’

d. Input weight of fabric, and

select measurement unit

(only number/*)

- In case of legwear or

seamless, input weight based

on g/pc or g/pair

e. Select the spandex yarn type,

and input denier/filament &

composition on fabric

(only number*)

f. Select the companion yarn,

and input denier & composition

(only number/*)

g.h. if you need to input more

. i. Input the purchased creora

spandex yarn quantity (*)

j. input creora fabric certification

no. If you have 2 certifications,

input no. in the blank together

and combine files and upload it.

Items marked with an asterisk (*) are mandatory

Description

1

a

b

c

d

e

f

g

h

i

j

k

Information will be shown as you registered before You can change whatever you want

Page 21: Manual for processing creora® hangtag or trademark … name, garment type, garment style no. and order quantity. ... Hyosung will copy the importer's contact person in the email

- -

1. Garment details

a. Input company name (*)

b. Select Garment type step by

step (*)

c. Input brand’s garment style

number of Brands (*)

d. Input the expected garment

quantity (*)

e. Input purchased fabric q’ty

for this garment order.

In case of hosiery or seamless,

input ‘o’ and select unit

f. Upload the fabric supplier’s

commercial invoice (*)

In case of hosiery, seamless,

woven, add covering yarn’s

commercial invoice.

g. Input fabric q’ty to be used for

1 garment

in case of hosiery, seamless,

input ‘o’ and select unit

h. If you click Brand name blank,

you can search on pop up.

If you don’t know well exact

brand name, you can input just

some letters and search. (*)

i. Brand searching pop up

i. Input the country the brand

based on (*)

j. input the retail country. If it is

not just one country, you can

select as continent (There are

Europe, Asia, America, Oceania,

Africa) (*)

k. select what you need

Description 1

a

b

c

d

f

h

i

i j

e

g

k

Information will be shown as you registered before You can change whatever you want

Page 22: Manual for processing creora® hangtag or trademark … name, garment type, garment style no. and order quantity. ... Hyosung will copy the importer's contact person in the email

- -

1. Order Details (Hangtag)

a. Select creora type (*)

b. Select hang tag. It is restricted

by selected creora type (*)

c. You can see the hangtag image

for the reference

d. Input how many you require(*)

e. Input the name of the person

in charge of receiving hangtag(*)

f. Input address of the

person in charge of receiving

hangtag(*)

h. Input telephone number of

person in charge of receiving

hangtag (only numbers/*)

Description

1

a

b c

d

e

f

h

1. Order page : Hangtag

Hyosung does not send hangtags to fabric suppliers.

Page 23: Manual for processing creora® hangtag or trademark … name, garment type, garment style no. and order quantity. ... Hyosung will copy the importer's contact person in the email

- -

3. Notice before finish the order

Description

3

Page 24: Manual for processing creora® hangtag or trademark … name, garment type, garment style no. and order quantity. ... Hyosung will copy the importer's contact person in the email

- -

1.Order complete

a. if you click order, you can see

the complete pop up

Description

Page 25: Manual for processing creora® hangtag or trademark … name, garment type, garment style no. and order quantity. ... Hyosung will copy the importer's contact person in the email

- -

Description

2. Order Details (Trade Mark)

a. Select creora type (*)

b. Select Garment type. (*)

c. Select trade mark. It could be

restricted by selected creora

type or garment type(*)

d. You can see the hangtag

image for the reference

e. Input the name of the person

in charge of receiving hangtag(*)

f. Input address of the

person in charge of receiving

hangtag(*)

h. Input email address of

person in charge of receiving

hangtag (*)

2

a

b

d

e

f

h

c

2. Order page : trade mark

Receiver’s information of trademark images : Hyosung provides trademark images only to importers or appointed package design agencies by brand or retailer. Fill in the importer's contact information. Applicant will receive a confirm email on qualification for trademark from Hyosung. Hyosung will copy the importer's contact person in the email.

Page 26: Manual for processing creora® hangtag or trademark … name, garment type, garment style no. and order quantity. ... Hyosung will copy the importer's contact person in the email

- -

Description

You will receive notice that your

inquiry was successfully

registered on our website.

1.Go to the creora® website

Please do not reply to this email

directly since this email address

is only for outgoing emails.

1

Page 27: Manual for processing creora® hangtag or trademark … name, garment type, garment style no. and order quantity. ... Hyosung will copy the importer's contact person in the email