MANOJ RAWAT

Mobile: +91 9769998193 Email: manoj.rawattt@gmail.com Address: 103 Amol Apartments 1st floor above sadguru chemist, sector – 20, MSEB, Koperkhairane - 400701.

Date of Birth: 03 March 1984 .

Seeking growth oriented assignments in Sales & Marketing/ Business Development with an organisation of repute

CAREER SYNOPSIS

Presently employed with AIVIVA LIFE INSURANCE CO LIMITED– TRAINING MANAGER WEST, Bancassurance & Direct Marketing, Since Nov 2014.

Possess functional knowledge in areas such as Business Development, Sales and Marketing, Channel Sales and Relationship Development.

Successfully devised marketing activities and accelerated the business growth. Sound knowledge of business and market development, product positioning and handling distribution

network. KEY FUNCTIONAL AREAS

Business Development :

Driving sales initiatives & achieving desired targets and exploring marketing avenues to build consumer preference and drive volumes.

Conducting competitor analysis by keeping abreast of market trends & competitor to achieve market share metrics.

Sales and Marketing:

Preparing sales & marketing plans for promoting the Products in accordance with macro plans of company.

Streamlining pre-existing processes to enhance efficiencies, while minimizing operational time/costs. Conceptualising and implementing sales promotional activities as a part of brand building & market

development effort.Relationship Development:

Building and maintaining relationships with key accounts and Industrial fraternity, thereby ensuring high customer satisfaction by providing them with complete product support.

Ensuring smooth and profitable operations; coordinating with all the departments.

ORGANISATIONAL EXPERIENCE

Total working experience: 11 years 6 month.

Specialization: Relationship Management, Client Servicing, Individual & Institutional Sales.

AIVIVA LIF E INSURANCE CO LIMITED – TRAINING MANAGER WEST , AVIVA DIRECT & BANCA ASSURANCE, SINCE NOV 2014.

Solely responsible for IC 33 Exam, IRDA Certifications , Common Induction programs, Product, Process & System Training of Aviva Direct Mumbai & Pune Team.

Training Conducted – SALES Processes, Insurance Believes and Customers behavior, Insurance History, Tele calling Scripts, Art Of Prospecting etc.

Responsible to support Probationer SM to get Certified on IC 33 Examination conducted by IRDA Arrange and Deliver Common Induction Program and CIP Test for New joiners Conducted by E

training Team. Conduct Training JFWs & FODs for Probationers to achieve their respective targets. Prepares Sales force by conducting orientation to sales process; developing individual coaching plans;

providing resources and assistance; scheduling orientation drive. Determines training needs by traveling with Sales force; observing sales encounters; studying sales

results reports; conferring with sales managers. Develops individual results by maintaining policy and procedure resources; providing coaching;

conducting training sessions; developing outcome improvement resources. Improves training effectiveness by developing new approaches and techniques; making support

readily available; integrating support with routine job functions. Designing of LOCAL level contest for Financial advisor or branch staff as needed to drive required

targets . Determines training needs by traveling with Sales force; observing sales encounters; studying sales

results reports; conferring with sales managers. Develops individual results by maintaining policy and procedure resources; providing coaching;

conducting training sessions; developing outcome improvement resources. Improves training effectiveness by developing new approaches and techniques; making support

readily available; integrating support with routine job functions. Accomplishes sales training and organization mission by completing related results as needed.

MAXLIFE INSURANCE CO. LTD ASSOCIATE RELATIONSHIP MANAGER - UCB BANCCA ASSURANCE , Since FEB 2013 – NOV 2014.

Responsible for meeting sales target with the team size of 6 Associate Sales Managers & 15 Bank’s Relationship Associates.

Responsible for maintaining relationships with all constituents in the Bank Branches of All Mumbai Harbor , Mumbai Central , Pune City , Kolapur City & Goa City.

Keeping accurate record of referrals received form all constituents in the bank branch. Shall adhere to agree TATs on first customer contact and follow-ups from the date of the lead being

registered. Shall approach him/herself at least 5 new customers in the bank branch each day. Increasing bank’s customer awareness about Life Insurance solutions and achieve the targeted penet-

ration on cross sell within the branch’s customer base. Drive effectively the Reward and recognition programs launched for the bank staff.

Shall train the bank staff regularly on concepts in life insurance and new product introductions. Achieving Business Target milestones – AFYP / Blended premium, and no. of cases. Relationship with Bank Branch Manager Effective Lead generation and meet value / number targets.

I CICI PRUDENTIAL LIFE INSURANCE CO.LTD ARCIL ( Agency revival Management) since Aug 2009 –FEB 2013.

Moved to the ARCIL Project (Agency Relationship Channel) on the Recommendation of Associate Vice President . Direct reporting to Senior Vice President , with respective Project Manager. Managing Existing HNI customer and provide complete Support functional to TIED & PRIORITY CRICLE Channels.

A. Acquisition.B. Relationship Building / Deepening / Cross Sell.C. Retention.D. Risk Management & Governance.

Manage to revive MBG Advisors pool (.>=160 Financial Advisors & Business Partners), geographically full Mumbai region.

Focusing on the LOW performing advisors, who are not able to meet the MBG criteria. To meeting them personally, motivate them to restart the business for the their benefits. To reduce to the Inactive pool, by supporting them in trainings, required followups. To motivate them to reach Back On Track Target. To building up relationships & Coordinating with respective departments to generate the business for the

company. Preparing Power Point Presentation for Weekly status Meeting and other meetings. To provide them complete end to end solution at company prospective.

ICICI PRUDENTIAL LIFE INSURANCE CO.LTD UNIT MANAGER – AGENCY Sales & Distribution since Sep 2009 –Aug 2011.

Responsibilities: Handing team of advisors from your own network & references. Coaching & training for IC 33 IRDA online examinations to advisors with Products information, IRDA

Regulations, Process & Sales skills. Once these advisors are done with the training, they are required to give an examination of IRDA &

once they clear it, they become Authorized Agent of the company. After the process of licensing is done, to manage the team for selling life insurance policies. Motivating your team & generating maximum business out of them.

Airtel ( Bharti Airtel Services ltd. ) Showroom Manager Since may 2004 - 30 June2009

Responsible Manager for 2 franchises based and 1 company owned Airtel Relationship Centers of south mumbai.

Handing Team strength of 30 people (15 Customer relationship Officers, 9 out bound telecalling Team & 6 Direct Sales Officers).

Responsible for the per CRO productivity, franchise ROI & Branch Sales targets. Branch Hygiene & performances , Internal & External Audits ( A.C. Nelson & IMRB) Co – coordinating with respective departments for services obligation approvals. Ensuring the Service Requests and Follow-ups would be accomplished within the time committed. Maintaining the daily MIS_ report of the bill payment and transactions. Maintain customer walking in the Excel sheet and categories under the First time

Resolutions or Service Request. Raising Service Request in the E CRM (oracle based program) and do the follow ups. Addressing customer and Channel partner queries and escalation. Self – Correspondence, Handling of petty cash of the branch. Handling the customer related to the desired product. Playing the role of floor manager. Maintaining the daily MIS report of the bill payment and traction. 100% customer oriented interaction to delight the customer on first shot.

EDUCATIONAL QUALIFICATION

Bachelor in degree in commerce from Mumbai University.Organisation: Commerce - 2003-2004.

Central Board of Secondary Education – HSC -2000-2001. Central Board of Secondary education – SSC – 1998-1999.

ACHIEVEMENTS

ICICI PRUDENTIAL LIFE INSURANCE -- LAKHAPATI CLUB Qualifier, 4 Quarters, 2010 -11. MAXLIFE INSURANCE -- ARM OF THE QUARTER (JAS , OND 2013 & JFM 2014).MAXLIFE INSURANCE -- ARM OF THE YEAR , 149% ACHIEVEMENT ON ANNUAL BUSINESS.MAXLIFE INSURANCE -- PERSISTANCY CHAMPION 2013-14 (RENEWAL ).BHARTI AIRTEL LTD -- TTT CERTIFICATIONS 2006 – 2007. BHARTI AIRTEL LTD -- BEST SHOW ROOM MANAGER 2008 – 2009

CERTIFICATE COURSE Specialization Ms-Word, Ms- Excel & Ms-Power Point Presentation.. Certificate course of Maharashtra State-Certificate in Information Technology.

SKILLS & ABILITIES

Excellent project & people management abilities. Ability to establish & maintain good working relationships with all levels of Customers and Associates. Ability to communicate effective feedbacks to individuals & groups. Ability to innovate and implement changes. A quick learner on new programs.

PASSPORT NO. J1632324PAN CARD NO. ANDPR3817L

AADHAR CARD NO. 3285 3148 5878INDIAN DRIVING LICENCE NO. MH48 20150012134