manio, mark alvine o. - resume (updated 3.21.2015)

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MARK ALVINE O. MANIO B10 L2 California West Hills Subdivision, Buhay na Tubig, Imus, Cavite, Philippines Mobile: 0905-3330253 E-mail Address: [email protected] / [email protected] To work in a fast – paced and ever growing environment and to make use of my knowledge and ability in every aspect that I may contribute to the institution/company. To create opportunities for the institution that will help to achieve its goals and objectives. To serve the institution to the best that I can through sharing my knowledge and abilities for the betterment not only of myself but most especially the institution. Bachelor of Science in Hotel and Restaurant Management Specialized in Cruise Line Lyceum of the Philippines University - Manila Muralla St., Intramuros, Manila 2007 - 2012 Reservation Sales Specialist @ Intercontinental Hotels Group March 25, 2014 - Present Tower II RCBC Plaza 6819 Ayala Avenue, Makati City Tel. 857-8800 Non-Voice Customer Support Professional @ Convergys Philippines October 2013 – March 2014 OBJECTIVES EDUCATION WORK EXPERIENCE

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Page 1: MANIO, MARK ALVINE O. - RESUME (Updated 3.21.2015)

MARK ALVINE O. MANIOB10 L2 California West Hills Subdivision, Buhay na Tubig,

Imus, Cavite, PhilippinesMobile: 0905-3330253

E-mail Address: [email protected] / [email protected]

To work in a fast – paced and ever growing environment and to make use of my knowledge and ability in every aspect that I may contribute to the institution/company.

To create opportunities for the institution that will help to achieve its goals and objectives. To serve the institution to the best that I can through sharing my knowledge and abilities

for the betterment not only of myself but most especially the institution.

Bachelor of Science in Hotel and Restaurant ManagementSpecialized in Cruise Line

Lyceum of the Philippines University - ManilaMuralla St., Intramuros, Manila

2007 - 2012

Reservation Sales Specialist @ Intercontinental Hotels GroupMarch 25, 2014 - Present

Tower II RCBC Plaza 6819 Ayala Avenue, Makati CityTel. 857-8800

Non-Voice Customer Support Professional @ Convergys PhilippinesOctober 2013 – March 2014

9th & 10th Floors, Tower B, Two ECom Center, Bayshore Avenue, Mall of Asia Complex, Pasay CityTel. 916-5670

Full-Time Barista @ Rustan Coffee Corporation (Starbucks Coffee)April 26, 2012 – January 15, 2013

Urban Building, 405 Sen. Gil Puyat Avenue, Makati City PhilippinesTel. 975-2755

On the Job Training at Holiday Inn ClarkSeptember 13, 2011 – January 19, 2012

Mimosa Drive, Mimosa Leisure Estate Clark Freeport Zone, Pampanga, Philippines 2023

OBJECTIVES

EDUCATIONVES

TRAININGS AND SEMINARS

WORK EXPERIENCEVES

Page 2: MANIO, MARK ALVINE O. - RESUME (Updated 3.21.2015)

Tel. (045)599-80005th Hospitality and Tourism Congress

July 11, 2010Baguio Convention Center, Baguio City

Topics:Understanding Hospitality ResearchEmployment in Hospitality Industry

Introduction to Eco-TourismCatering and Banquet Management

Crew Familiarization on Chapter XI-2 of the 1974 SOLAS ConventionAs amended, and the International Ship and Port Facility Security (ISPS) Code

October 20, 2010Magsaysay Training Center

Basic Safety CourseOctober 21 – 30, 2010

Magsaysay Training Center

IMO Model Course 1.13 - Elementary First AidIMO Model Course 1.19 - Personal Survival Techniques

IMO Model Course 1.20 - Fire Prevention and Fire FightingIMO Model Course 1.21 - Personal Safety and Social Responsibility

ISM Code FamiliarizationNovember 15, 2010

Magsaysay Training Center

Crowd Management, Passenger Safety and Safety Training for Personnel Providing Direct Services to Passengers in Passenger Spaces (IMO Model Course 1.28)

November 8 - 9, 2010Seatech Maritime Training Center

Proficient in Microsoft Word, Excel, PowerPoint, Access Good English communication skills and has energetic personality. Ability of multitasking and working even in fast paced environment

Mr. Archie GarbosaStore Manager at Starbucks Coffee Mall of Asia - ArenaMall of Asia Complex G/F, J.W. Diokno Blvd., Pasay City

Contact No.: 0917-5497836

Ms. April AlfecheAssistant Store Manager at Starbucks Coffee Mall of Asia – SM by the Bay

Seaside Blvd Mall of Asia Complex SM by the Bay, Pasay CityContact No.: 09162961343

OTHER SKILLS

CHARACTER REFERENCE