managing your it budget in tough times traverse city
DESCRIPTION
Managing Your IT Budget in Tough Times slides for Traverse City workshop, May 14, 2009.TRANSCRIPT
Andy Wolberandy@npowermichigan.
org
Managing Your I.T.Budget in Tough Times
NPower’s MissionTo inspire and empower
nonprofits to use technology to better serve their communities.
Choices
Laser3-5 cents
Inkjet10-35 cents
Networkedcopier
<2 cents
Colorlaser
7-9 cents
Source: http://www.jeffersondavis.k12.ms.us/Departments/InformationTechnology/FAQs/tabid/72/Default.aspxaccessed on 8/9/2007.
www.printgreener.com
http://sourceforge.net/projects/pdfcreator/
http://tinyurl.com/dkjsar
Photo source: Canon.com (PowerShot SD880) and www.Dell.com (MP1409x).
70%
Data Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.
59%
http://tinyurl.com/dxhlfj
$800+1-year warranty5-year life
$1,300+3-year warranty3-year life
www.dell.com :Mini 9 (left), Optiplex 360 (middle), Dell E6400 (right)
$400+1-year warranty3-year life
http://voice.google.com
http://tinyurl.com/9dznct
http://tinyurl.com/payrhg
http://tinyurl.com/dgql45
http://www.verdiem.com/edison.aspx
Compare…
Technology Budget
Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.
<=20 staff >20 staff
43% 60%
83% of nonprofitsspend less than 4%
of their budgeton technology.
Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.
Technology Plan
Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.
<=20 staff >20 staff
32% 71%
22% of nonprofitshave a technology
committee.
Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.
29%<Contract on an as-needed basis25%In-house MIS staff22%Tech support w/1 or more providers13%No formal approach to IT support9% Volunteers to our agency2% Friends and family of staff
Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.
IT Service Evolution
Break/Fix:• Totally reactive• Client pays for downtime• Low investment/low return
IT as Investment:• Scheduled Support • Client understands value of IT• Somewhat proactive• Downtime reduced
Partial Managed Services:• Proactive• Remote management• Allows detailed understanding of client
Full Managed Services: • Service Level Agreement with fixed
monthly cost• HW as a Service (Hosting)• SW as a Service (Hosting)
Chaotic – Reactive – Proactive – Managed – Utility
Degree of Virtualization and Efficiency
Deg
ree
of
Vir
tual
izat
ion
an
d E
ffic
ien
cy f
or
Clie
nt
Source: NPower DC, slide modified to present generic picture of services.
By Joni Podolsky Edited By Holly RossKatrin VerclasAlison Levine
To the cloud…
http://www.dreamhost.com/hosting-nonprofit.html
Personal Computers
File Server
10 / 100 / 1000
http://tinyurl.com/chb7pv
File & Application Server
www.mozypro.com
http://howto.opml.org/dave/ec2/
“Thin Client”
“Cloud Computing”
Standard DSL download speed (1.5 Mbps)
Standard DSL upload speed (384 kbps)
T1 Line (1.5 Mbps)download & upload
“symmetrical”
Standard DSL download speed (1.5 Mbps)
Skype-to-Skype Video (384 kbps)
Skype Voice (64 kbps)
Standard DSL upload speed (384 kbps)
calendar.google.com
Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.
49% 19%
www.OpenOffice.org
Financials DonorManagement
Programs(Clients,
Volunteers)
53%
“Other”
Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.
23%
41%
Web data
2005
Data
DataData
One internal
databaseWeb data
2006 Plan
Auto-sync
One web database
Cloud option
List functional requirements (3 meetings, 1 hour each)
Identify options (up to 4 hours per participant)
Discuss alternatives; narrow list of options (2 meetings)
Get product details
Vendor demos
Calls to real users
User visits
Decision
http://www.salesforcefoundation.org/product
http://tinyurl.com/65y7dx
“Cloud Computing”
