Managing Your Chapter with Technology

Presented byJill Feinberg & Laurence Rosoff

Mid-Atlantic CHS

Benefits of Technology

Using today’s technology will:• Increase your productivity• Ease Chapter administration• Improve CHS communications

Today’s Agenda

• PayPal• Evite• Technology Protocols• Member Database• Chapter Websites• Best Practice Sharing

What is PayPal?

• An eBay company

• PayPal lets any business or consumer with an email address to securely, conveniently, and cost-effectively send and receive payments online.

• Ideally suited for groups currently under served by traditional payment mechanisms

Opening a Chapter PayPal Account

• Easy and quick– Requirements: Chapter E-mail Address

& Chapter Bank Account– Choose PayPal Business Account– Complete the simple 2-page registration

form

Using PayPal• Market PayPal

– Flyer– Add button to website– Evite

• Members must open own PayPal personal account– Credit card– Bank Account information

• VISA, MC, AMEX, Discover, or a bank account

Using PayPal• Member sends money to Chapter email

address• Member must use comments section for:

– Name– Contact number– Event they are attending

• PayPal emails confirmations to both the sender and receiver.

• Chapter can either keep a balance in their PayPal account or transfer it to the Chapter bank account.

Foreign Currency

• PayPal currently supports payments in U.S. Dollars, Pounds Sterling, Euros, Canadian Dollars, and Yen.

• PayPal can convert currencies for cross border transactions.

PayPal Costs

Transaction History:

What is Evite?

• Owned by Ticketmaster • An online invitation system

– Send invitations– Track responses– Provide a map– Send reminders– Collect payment (through PayPal)

• Over 2 million users each month

Establishing an Evite Account

• Requirements: – Chapter Email Address

Creating Your Evite Event

• 5 Steps to Creating an Evite Event– Event details

• Name• Location• Message to guests• Date and time• Guest list

Creating Your Evite Event

• Design options– Choose a design or build your own– Add an image or photo– Add music or sound effects

• Poll guests– Ask questions and get a response

Creating Your Evite Event• What to bring

– Check list of items– Payment through PayPal

• Guest list and privacy– Guest list options– Delayed sending– Reminders for events

Creating Your Evite Event

• My address book– Imports contacts from:

Outlook and Outlook ExpressPalm DesktopEudoraYahoo MailExcite MailLycos/Mail City

Mock Evite

Other Features• Synching your calendar

– Evite will synch with the following applicationsMicrosoft OutlookPalm Pilot

• Sharing pictures– Evite can create photo albums that can

be shared with any or all contacts

Technology Protocols

• Email marketing– Hard copy v. electronic– Naming protocol– Suppressing names (bcc)

• Targeted marketing– Chapter listserv– “Friends of the family” listserv– Other, based on preference

Member Databasethrough SHA

• Email database for your region– Encourage

members to update their profiles on line

– Chapter or national dues present a perfect opportunity

http://www.hotelschool.cornell.edu/alumni/update

Chapter Websiteswww.cornell-norway.org/ www.cornellelite.com

www.chscroatia.org www.hospitalitysummit.org

Best PracticeCornell Entrepreneurship Network

•www.cen.cornell.edu•Register•Pay on line•Make nametags•Track the rsvp’s

Questions and Best Practice Sharing