managing staff development chris schiller thursday 31 july 2014
TRANSCRIPT
Managing staff development
Chris Schiller
Thursday 31 July 2014
The purpose of training is to:
Reinforce standards Act as a reward for good performance Act as an incentive to keep people Raise awareness Close gaps in performance when knowledge and
skills are the issues Prepare people for the future
By the end of the session:
You will have built on what you know and can do already and be better able to:Decide whether a performance issues is a result of capability or conductConduct a simple staff development learning needs analysis exerciseCraft learning objectives for individuals and teamsTrack individual and team development interventionAssess and evaluate the impact of a learning interventionImplement an action plan back at work
Managing staff development
Assessing & evaluating
Addressing the learning need
Performance & gap analysis
Induction to the topic
Start up Final tasks
FLIPCHART 6
SpecificMeasurable Quantity-QualityTimeCostAchievableAgreedRelevantTime bound
Development goals
TerminalDo what?
Behaviour
Conditions With, what, whose or when
Standards How well
In accordance with…
Formal Education
Training
Job rotation
Podcast
Monitoring
Webinar
Reading
Counselling
E-learning Shadowing
Action learning
Coaching
Web research
Learning need
Target gp/ind
Delivery mechanism
Success criteria/outcome
Budget/resources
Priority
Assessing and evaluating
? What did you learn? What are you going to do differently? Any confirmation around what you are already doing correctly
Next steps and close