managing service orchestration in a digital world

0 Copyright 2016 FUJITSU

Future Focus 2016

#FujitsuForum


Service Orchestration

Ramanan Ramakrishna

Head of Service Innovation & Portfolio

@Ramanan2R


100 Suppliers

Lack of Visibility

How?

Financial Control

Failed Compliance

Audits

Increasing Costs

Service Model?

“Fools ignore complexity. Pragmatists suffer it. Some avoid it. Geniuses remove it.”

Alan Perlis


What is Orchestration usually associated with?

Vote Trigger

1. SIAM

12,2%

2. Automation

20,4%

3. ITSM

12,2%

4. All of the above

55,1%

5. None of the above

0,0%

Vote Now


Visual for Fujitsu Service Orchestration value prop

Service Orchestration is the Contextual interpretation and intervention to lead the key players to Deliver an Aligned Service

Performance


Supplier Service Process Technical

4 Dimensions of the Fujitsu Service Orchestration Model


Strategy

Ensure the IT strategy is aligned

to the business need

Experience

Deliver user satisfaction with a

consistent experience

Implementation

Turning strategy into reality

Operation

Delivering to agreed targets

Integration & Control

Ensure

strategy is delivered

Uniformly


Orchestration Delivery - Transformation Journey

Evolve Discover Apply Prove

Delivering the Service Model Major European Government:

Co-creation of a critical service delivery capabilities

Global Manufacturing Sector: Implementation of a Financial Visibility MVP

Transport Sector: Joint implementation of a cloud first strategy

Financial Sector: Contract ownership and cost reduction


Orchestration

Service

50 B

imod

al Process Su

pplie

r

Automated Technical

Leg

al &

Com

mer

cial

Value

Assured Outcomes

Agile

Digital

Fast IT

Hybrid IT

Service Dash

board

Bu

siness Service Catalog

ue

Simplicity

Man

agem

ent Visib

ility

Standard Blueprints

Consistent

Single User Experience

Procurement

Supplier Management

Financial Dashboard

Workflow

Disaggregated

Collaboration

Broker

Service Management Framework

Role Based Cloud Control

Protected B

usin

ess Data

Risk M

anag

emen

t

Ap

plications

ISO27000

Reliable

Au

dit Compliance Security

Positive Shadow

IT Man

agem

ent

ISO200

00

SOX

ISO27

000

GD

PR

Robust IT

Orchestration… What’s in the box?



Service Supplier Process Technical

Hybrid IT Services & Resources

Business Users

Fujitsu Services

Other SaaS

Services

Partner Services

Traditional IT Services

Major European Retailer: Fujitsu provides an orchestration service, controlling and setting the standards for service provisioning.




Fujitsu Cloud Services Management

Serv

ice

Cata

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ue

Res

ourc

e Pr

ovis

ion

ing

Syst

em M

onit

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g

Bac

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& R

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re

Cost

An

alyt

ics

&

Pred

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Syst

em B

luep

rin

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User & Management Portal

Serv

ice

Man

agem

ent

Serv

ice

Rep

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Serv

ice

Das

hb

oard

Iden

tity

& A

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Proc

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Au

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Serv

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Inn

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ion

Pharmaceutical organisation: Bringing control to the beginning of their cloud journey.

Hybrid IT Services & Resources

Fujitsu Services

Other SaaS

Services

Partner Services

Traditional IT Services

Business Users


50 Processes

Policy Management

Release Impact Assessment

Supplier & Contract Management

Cloud Optimisation

Financial Management

Compliance Management


100 Suppliers

Know How

Full Visibility

Financial Control

In Compliance

Justified Costs

Service Model

“Fools ignore complexity. Pragmatists suffer it. Some avoid it. Geniuses remove it.”

Alan Perlis


Fujitsu PICCO – Profile, Insight, Cost & Capacity Optimization


Free Trial Go to exhibit stand

Hybrid IT Stand B to get PICCO details and more

giveaways

https://cloudservicepicco.com/app/#/register

Tweet to double your trial to 60 days #OrchestrationWithFujitsu


COO Chief Orchestration Officer



Ramanan Ramakrishna

Head of Service Innovation & Portfolio

@Ramanan2R

managing service orchestration in a digital world

Technology