managing national health: an overview of metrics & options
TRANSCRIPT
Elements of a National Health Strategy:Key Metrics and Performance
IndicatorsHealthcare 20/20: Cayman Islands International Healthcare Conference 2011
2
Introduction Dale Sanders
Twitter: @drsanders
Text: 1-345-925-8329
Email: [email protected]
LinkedIn: http://www.linkedin.com/in/dalersanders
Blogs http://callitanything.blogspot.com/ http://healthsystemcio.com/tag/dale-sanders/
Text, email, or tweet your questions during the presentation
Overview
National Health Accounts: What Are They?
Sources of Benchmarks for National Healthcare Policy and Management
Related Health Services Authority Metrics All HSA/Cayman metrics are preliminary and need
refinement
3
Key Messages
The old but true cliché: You can’t manage what you can’t measure
An effective national health plan requires national healthcare indicators and metrics
We have some Cayman Islands metrics already and our “data momentum” is increasing
But we should probably increase our focus and efforts
Becoming a “data driven culture” in healthcare is not easy
There will soon be three major skills shortages in healthcare Physicians, nurses and… Data analysts
4
Data Quality JourneyP
erc
ep
tion
of
Data
Q
uali
ty
Lifecycle of the Data Driven Organization
High
Low
Hope & Illusion
Gloom, Despair, And Agony
Young Mature
Perseverance & Commitment
If I had kids, I can imagine this would be the conversation…
6
National Health Accounts (NHA) WHO, OECD, World Bank and Gates Foundation
In lay terms- NHAs are an international standard for healthcare accounting at the national policy level
“NHA constitute a systematic, comprehensive and consistent monitoring of resource flows in a country’s health system financing.”
“…helps in developing national strategies for effective health financing and in raising additional funds for health.”
“…concerns itself primarily with the health care goods and services consumed by residents, irrespective of where that consumption takes place.”
Healthcare IT vendors should support NHA standards
7
+NHA Healthcare Financing
Schemes
Government
Compulsory social insurance
Voluntary health insurance
Out-of-pocket payments
Foreign aid programs
Charitable programs
Agents
Government departments
Social insurance funds
Insurance companies
Households
Foreign countries
Charities & foundations
8
9
10Progression of Disease and the Provision of Healthcare Goods and Services
Adapted from Norman, 2003
+ Sources of Metrics & Benchmarks for National Healthcare Policy
11
World Health Organization, Pan American Health Organization Somewhat focused on the issues of Third World countries TB, HIV, Drinking Water, Malaria, Improved Sanitation Utilization,
parasites, etc. Sometimes tainted by political agendas in the United Nations
Organization of Economic Cooperation and Development Focused on the 34-member organizations Very thorough, very focused on the ratio of Cost-per-Outcome
The Commonwealth Fund Private US foundation, less prone to politics Motivated to change the US healthcare system Benchmarks against major democracies
All of these ignore mental and spiritual health measurement12
WHO/PAHO Categories1. Life Expectancy And Mortality
2. Cause Specific Mortality And Morbidity
3. Selected Infectious Diseases
4. Health Service Coverage
5. Risk Factors
6. Health Workforce, Infrastructure, And Essential Medicines
7. Health Expenditure
8. Health Inequities
9. Demographic And Socioeconomic Statistics
13
Deaths By 19 Leading Factors,By Country Income Level, 2004
15
OECD Categories
1. Health Status: Life Expectancy, Mortality, Chronic Conditions
2. Risk Factors
3. Health Workforce: Number Of Physicians, Nurses, etc.; Remuneration Of Physicians And Nurses
4. Consumption Of Healthcare: Diagnostics, Treatments, Pharmaceuticals
5. Quality Of Care: Life Threatening Acute Care; Chronic Disease
6. Healthcare Expenditure: Costs And Financing
Public Spending on Health Care per Capita, 2006Adjusted for Differences in Cost of Living
$1,906$2,011$2,027
$2,408
$2,591$2,591$2,597$2,750
$3,074
$0
$500
$1,000
$1,500
$2,000
$2,500
$3,000
$3,500
United
States
France Switzerland Canada Germany United
Kingdom
OECD
Median
Australia* New
Zealand
Source: OECD Health Data 2008, “June 2008.”
Cayman Islands?
$150M/50K = $3,000 per capita
Source: OECD and International Diabetes Federation (IDF) (2009), “Diabetes Atlas, 4th edition”.
Prevalence Of DiabetesAdults Aged 20-79 Years, 2010
5.8% of HSA patients have a diabetes diagnosis…but this number is probably low. Further analysis required.
The Number Of Physicians Per Capita
Source: OECD Health Data 2009, OECD (http://www.oecd.org/health/healthdata).
Cayman Islands:About 4 physicians per 1,000 population
Commonwealth Fund Categories
1. Quality Care
2. Access
3. Efficiency
4. Equity
5. Long, Healthy, Productive Lives
6. Health Expenditures per Capita
19
20
54
41
53
83
7061
5045
82
7280
0
25
50
75
100
AUSCAN FR
GER
NETH NZNO
RSW
ESW
IZ UK US
Percent
Wait Time for Specialist Appointment
28
41
28
716
22
34 31
5
19
9
Less than 1 month Two months or more
Source: 2010 Commonwealth Fund International Health Policy Survey in Eleven Countries.
Base: Needed to see a specialist in past two years.
Obesity (BMI>30) Prevalence in 2004
30.6%
23.0%22.4%
20.9%
13.0% 12.9%10.9%
9.5%
3.2%
0.0%
5.0%
10.0%
15.0%
20.0%
25.0%
30.0%
35.0%
United
States
United
Kingdom
Canada New
Zealand
OECD
Median
Germany Netherlands France J apana
a
a2003b2002
a
b
Source: The Commonwealth Fund, calculated from OECD Health Data 2006.
Cayman Islands…?
0%
10%
20%30%
40%
50%
60%
70%80%
90%
100%
U.S. Population Health Expenditures
Health Care Costs Concentrated in Sick Few—Sickest 10 Percent Account for 64 Percent of Expenses
1%5%
10%
49%
64%
24%
Source: The Commonwealth Fund. Data from S. H. Zuvekas and J. W. Cohen, “Prescription Drugs and the Changing Concentration of Health Care Expenditures,” Health Affairs, Jan./Feb. 2007 26(1):249–57.
50%
97%
$36,280
$12,046
$6,992
$715
Distribution of health expenditures for the U.S. population,by magnitude of expenditure, 2003
Expenditure threshold (2003 dollars)
+
Cayman Islands Metrics
24
Perspective Director of Public Health (Dr. Kumar) and team have been
reporting PH metrics to PAHO for a number of years
Challenged by the technology for data extraction from our Cerner system– the data is there, but wrapped in a proprietary programming language
Last two years at HSA – Financial Survivability & Stability
Next two years– Chronic Disease Management & Patient Satisfaction
Slowly gathering “Metrics Momentum”
25
As Reported in the Compass
CI Government spend $93.4 million on health care in the last financial year
17.5% of the national budget
22% (about $20.5 million) was spent on overseas referrals for 2,500 persons;
More than $12 million per year on overseas referrals for the indigent population alone
CINICO budget: $59M for 13,000 covered lives
26
$25,000 $30,000 $35,000 $40,000 $45,000 $50,000 $55,000 $60,000 $65,000$0
$1,000
$2,000
$3,000
$4,000
$5,000
$6,000
$7,000
$8,000
Australia
Austria
BelgiumCanada
France
Germany
Italy
Japan
Netherlands
Norway
SpainSweden
Switzerland
U.K.
USA
Total Health Expenditure per Capita and GDP per Capita,
US and Selected Countries, 2008
GDP Per Capita
Per
Capit
a H
ealt
h S
pendin
g
Cayman Islands…?
Source: Organisation for Economic Co-operation and Development (2010), "OECD Health Data", OECD Health Statistics (database). doi: 10.1787/data-00350-en (Accessed on 14 February 2011).Notes: Data from Australia and Japan are 2007 data. Figures for Belgium, Canada, Netherlands, Norway and Switzerland, are OECD estimates.
28
29
Leading Causes of Death in CI
CARDIOVASCULAR
CANCER
ACCIDENTS
RESPIRATORY
ENDOCRINE, N
UTRITIO
NAL
NERVOUS SYSTEM
ABNORMAL L
ABORATORY FIN
DINGS
GENIT
OURINARY S
YSTEM
DIGESTIV
E SYSTEM
COMM
UNICABLE D
ISEASES
0.0%
5.0%
10.0%
15.0%
20.0%
25.0%
30.0%
Top Ten Procedures (CPT) at HSA
1. Supplies and materials provided by a physician2. Level 3 office or other outpatient visit 3. Blood glucose monitoring4. Therapeutic, prophylactic or diagnostic injection5. Level 1 office or other outpatient visit 6. Comprehensive metabolic panel7. Emergency department visit8. Therapeutic, prophylactic or diagnostic injection9. Physical therapy re-evaluation
10. Level 2 office or other outpatient visit
31
Top Ten HSA ICD9 Diagnosis
1. Hypertension
2. Diabetes
3. Routine health check for child
4. Upper respiratory infection
5. Change or removal of non-surgical wound dressing
6. Care involving physical therapy
7. High cholesterol (hyperlipidemia)
8. Pregnant
9. Long term anticoagulant use
10. Observation for unspecified conditions
32
Other Key Performance Indicators
Metric 2005/06 2006/07 2007/08 2008/09 2009/10 2010/11
Total Admissions 4,766 4,889 5,071 5,718 5,574
Bed Occupancy Rate 65% 68.6% 68.8% 73.5% 63.7% 59.4%
Average Length of Stay 4 4 4 4 4 4
Total ER Visits 25,302 26,901 27,041 29,859 34,032 33,172
Total Outpatient visits including Pharmacy
158,364 150,632 155,162 186,460 180,030 181,947
Total Surgeries 2,509 2,660 2,726 2,912 3,101 2,977
Total deliveries 628 634 647 664 691 695
Total C- Sections 228 252 247 270 281 280
Total Specialist Clinic visits 24,036 23,973 24,445 25,614 32,038 30,869
HSA Patients (Cayman Islands Residents) with an encounter during Oct 2010 – Sep 2011
These reported rates are artificially low, probably because the data relies only on diagnosis code (ICD9). Further analysis required.
Chronic Disease Rates for HSA Patients
Chronic DiseasePatient Count
Percent of all Patients US Rate
Hypertension 3571 10.80% 33%Diabetes 1903 5.80% 10%Mental Disorders 1619 4.90% 3.30%Respiratory Disease 539 2.50% 4%Cardiovascular Disease 407 3.00% 12%Cancer 356 1.10% 4%Kidney Disease 235 0.70% 2%Osteoarthritis 208 0.60% 23%Chronic liver disease 142 0.40% ?Osteoporosis 94 0.30% 3%
Paralysis and cerebral palsy 46 0.10% ?AIDS/HIV 16 0.00% 0.40%
HSA Patients with CancerCancer Type Patient Count Percent of all
Patients
Breast 93 0.28%Prostate 83 0.25%Leukemia and Myeloma 30 0.09%Other Non-Melanomatous Skin Cancer 28 0.08%Colon 26 0.08%Gynecologic 25 0.08%Urinary Tract 19 0.06%Non-colon GI 14 0.04%Head and Neck 12 0.04%Melanoma 11 0.03%Lung 11 0.03%Non-Hodgkin Lymphoma 9 0.03%Lymphosarcoma and Reticulosarcoma 6 0.02%Bones/Soft Tissue 5 0.02%Hodgkin Lymphoma 4 0.01%Brain 3 0.01%Endocrine 3 0.01%Carcinoid Tumors 2 0.01%Pleural Mesothelioma 1 0.00%
All Cancer patients (patient can have two cancer types) 365 1.10%
HSA Patients (Cayman Islands Residents) with an encounter Sep10 - Aug11 with a cancer diagnosis
These reported rates are artificially low, probably because the data relies only on diagnosis code (ICD9). Further analysis required.
4% of the US population has some form of cancer.
+
Closing Thoughts
36
Keeping It All In Perspective
What surprises you most about humanity?
Dalai Lama:
"Man. He sacrifices his health in order to make money. Then he sacrifices money to recuperate his health. And then he is so anxious about the future that he does not enjoy the present; the result being that he does not live in the present or the future. He lives as if he is never going to die, and then dies having never really lived."
37
We are entering the “Data Driven Age” of healthcare that informs… Government leaders and national policy Physicians and patient management Healthcare leadership and administration Patients and healthcare consumers Employers
Is it time for a national initiative to define and baseline our key performance indicators?
38