managing emergency evacuation and response through... · 2013. 3. 20. · managing emergency...
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Managing emergency evacuation and response
Chris Stoddart General Manager - Heron Tower12 March 2013
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My background
• Construction Industry• 20+ years Facilities Management
– Retail– Financial services– Managing agent
• Mobilisation– 33 Canada Square– 25 Canada Square– Heron Tower
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33 Canada Square
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25 Canada Square
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Heron Tower
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Village concept
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The Drift
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Sushi Samba
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Aquarium
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Managing Emergency evacuation and response
PreventionPreparation & Planning Response
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Evacuation & response
Documented Management PlanSimple flow chartsBusiness Continuity PlanUp to date contact lists
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Incident prevention
Fire Engineered SolutionPhased evacuationFully sprinkleredFire detectionPAVA24 x 7 x 365 Security teamSeek & Search
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Incident prevention
Management controlRAMSPermit to WorkInductionsTenants staffContractorsFire WardensFit Out contractorsInsurers requirements
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Incident prevention
Fit OutsDesign approvalPre start meetingsCo – OrdinationManagement inspection
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Incident preparation
Roles & Responsibilities
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Incident preparation
Training & Practice
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Incident preparation
Scenario training / testing
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Incident preparationNeighbours
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Incident preparation
LFB
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Incident preparation
City of London Police
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Incident preparation
Practice Fire Evacuations– Notification– Participation rates– Follow up– Thank you– Incentives
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Practice evacuation incentives
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Incident response
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Incident response
Seek and searchTwo member Silent alarmAcknowledgementSilence alarmsCCTVSecurity / means of escape
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Mobility impairment
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Red card zero tolerance - controlling behaviours
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Lesson learnt
World events
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Lesson learntClear commandFull understanding of evacuation process Full understanding of Fire Alarm panelCCTVClear, consistent communicationManagement of expectationsStrong management
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Future
National Generic Risk Assessment for High Rise Buildings
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Future
Closer working relationships Lesson learntBest practiceCommon approachEmergency services
H–RIG.High Rise Interactive Group
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