MANAGILEMENT

the Dilbert Way

Introductions

Priyanka Sharma, CSM, PMI-ACPDirector, QA and KMS

MEDHOSTNashville, Tennessee

Thena Berry, CSMSenior Manager, KMS

MEDHOSTNashville, Tennessee

Common Statements about Agile

Let’s convert PMs to Scrum Masters

Scrum coach didn’t say anything about PMs

We don’t need MS Project Plan

We don’t need PMs since we’re moving to Agile

There’s no role for a PM - Agile teams are completely self-managed

Scrum is a PM-free zone

There are no accountants in Scrum either, yet it is likely that all companies have them.

Scrum does not cover all necessary aspects of Product DLC:

We can’t assume that anything not defined by scrum fails to exist.

Magical Thinking

Traditional Agile

Unit of Measurement Time Velocity

Breakdown structure Activity management via work breakdown structure

Commitment management via feature breakdown structure

Major Effort Ramps up over time Planning

ResourceManagement

Balancing Enabling teams

Task and Allocation Allocate tasks Team picks up tasks

Planning Structured Adaptable

Response to change Corrective action Adaptive action

Practices Prescriptive, heavyweight methods Minimal set of context-sensitive, generative practices

Boss PM Team

Project Plan

“Give me the schedule view”

Backlog

“But I only have velocity”

“I can help”

Act as a translator

Velocity View

Schedule View

Fixed Time / ScopeTeam Projected / Actual Expected

Feature List Description Team Size Story Points Velocity # Sprints Cost Velocity # Sprints Cost

Feature A Physicians can view allergies in a patient's record

SP1 5 60 40 1.50 $30,000 60 1 $20,000

Feature B Nurses can record allergies in a patient's record

SP1 5 40 50 0.80 $16,000 40 1 $20,000

Feature C Patients can review their allergies in their own records

SP1 5 30 25 1.20 $24,000 60 1 $10,000

Worst CaseAverage CaseBest Case

SprintProjected Team Size Cost / Sprint Actual Total Projected Worst Case Cost WC Total Best Case Cost BC Total

1 5 $ 30,000 $ 25,200 $ 25,200

2 5 $ 30,000 $ 26,980 $ 52,180

3 5 $ 30,000 $ 33,456 $ 85,636

4 5 $ 30,000 $ 30,000 $ 115,636

5 5 $ 30,000 $ 32,000 $ 147,636

6 5 $ 30,000 $ 28,654 $ 176,290

7 5 $ 30,000 $ 30,125 $ 206,415

8 5 $ 30,000 $ 30,000 $ 236,415 $ 236,415 $ 33,456 $ 239,871 $ 30,000 $ 236,415

9 5 $ 30,000 $ 266,415 $ 33,456 $ 273,327 $ 30,000 $ 266,415

10 5 $ 30,000 $ 296,415 $ 33,456 $ 306,783 $ 30,000 $ 296,415

11 5 $ 30,000 $ 326,415 $ 33,456 $ 340,239 $ 30,000 $ 326,415

12 5 $ 30,000 $ 356,415 $ 33,456 $ 373,695 $ 30,000 $ 356,415

13 5 $ 30,000 $ 386,415 $ 33,456 $ 407,151 $ 30,000 $ 386,415

14 5 $ 30,000 $ 416,415 $ 33,456 $ 440,607 $ 30,000 $ 416,415

15 5 $ 30,000 $ 446,415 $ 33,456 $ 474,063 $ 30,000 $ 446,415

Sprint Velocity Completed Total Worst Velocity Worst Forecast Best Velocity Best Forecast

1 20 20 300

2 25 45 300

3 18 63 300

4 30 93 280

5 30 123 280

6 30 153 280

7 35 188 320

8 40 228 320

9 30 258 320

10 38 296 320

Remaining Story Points -24

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Burn-up Chart (Current State) (non-MMF = 24SP)

Completed Total

Sprint Velocity Completed Total Worst Velocity Worst Forecast Best Velocity Best Forecast

1 20 20 250

2 25 45 250

3 18 63 250

4 30 93 280

5 30 123 280

6 30 153 280

7 35 188 320 188 188

8 320 18 206 35 223

9 320 18 224 35 258

10 320 18 242 35 293

11 320 18 260 35 328

12 320 18 278 35

13 320 18 296 35

14 320 18 314 35

15 320 18 332 35

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1 2 3 4 5 6 7 8 9 10 11 12 13 14 15St

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Burn-up Chart (Forecast) (MMF = 60SP)

Completed Total Worst Forecast Best Forecast Linear (Completed)

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But wait! There’s more!“The plan is nothing. Planning is EVERYTHING.”

Accounting for Commercialization

Xchange Management = Communication + Prioritization

Company Goals /Features 5

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Feature A ✓ ✓

Feature B ✓ ✓

Feature C ✓ ✓

Feature D ✓ ✓ ✓

• Align each feature with company goals• Use company goals to facilitate discussion of scope Xchange• When scope changes, pick the highest priority company goal

over any others• PMs can help discussions with program teams

If you need to perform something in order to achieve your goal — do it.

If you need to change something in order to achieve your goal — change it.

Your New Job Profile

TranslatorGuesstimatorCorrection OfficerStack RankerConnectorBacklog GroomerInformation Radiator

Questions?

SCRUM does not cover all necessary aspects of Product Development Lifecycle: Project Managers help bridge that gap

Job Responsibility 1: Translator [Your team thinks “backlog” and your bosses think “project plan”.]

Prerequisites:- Projects/Feature breakdown with enough details for Story Point- MMF defined- Stack Rank defined- DoD defined and socialized- DoR defined and socialized- SCRUM team size and historical velocity- Story points per Project/Feature

Job Responsibility 2: Guesstimator and Correction Officer [Your boss wants to budget forecast.]

Corrective Action Plan options:- Drop some story points/features- Cut the sprints and release some

features in next phase- Revisit the Release Backlog

Guestimate and Correct:- Provide budget forecasts based on

backlog and velocity- Propose corrective actions when

necessary

Translate:- Bridge the gap between parties- Help everyone speak a recognizable

language

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Job Responsibility 3: Information Radiator[Your boss wants to see the progress; no green or red buttons.]

Radiates:- Backlog progress- Evolution of backlog size

Job Responsibility 4: Connector [Your boss thinks team capacity is only for construction.] Job Responsibility 5: Xchange Manager [Your boss thinks you can do more.]

Assist:- Align each feature with company goals- Use company goals to facilitate discussion

of scope Xchange- When scope changes, pick the highest

priority company goal over any others- PMs can help discussions with program

teams

SCRUM does not cover all necessary aspects of Product Development Lifecycle: Project Managers help bridge that gap

Connects:- Other non-construction activities- Helps in building overall project

cost/expense/budget- Reflects true picture of available

team capacity and utilization

Company Goals / Features

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Feature A ✓ ✓

Feature B ✓ ✓

Feature C ✓ ✓

Feature D ✓ ✓ ✓

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