RROONNAALLDD EE.. HHAAMMMMOONNDD FORT WORTH, TX 76123 (817) 701-8029 RON.FACILITIES.MGMT@GMAIL.COM

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Over 20 years experience in high-performance facilities management. Self-motivated and results-driven leader with

expertise in commercial and residential real estate, retirement community operations and manufacturing.

Detail-oriented using critical thinking skills to resolve operations and people-centric issues especially in stressful work

environments. Leverage flexible and positive attitude to achieve goals at multiple levels within the organization.

Disciplined with resources encouraging optimization especially when human or financial resources are limited.

A strong leader of men and women maximizing opportunities in team diversity with interpersonal communication skills

that inspire customer confidence.

KKEEYY EEXXPPEERRTTIISSEE

• Facilities Management

• Project Management Support

• Tactical & Operations Planning

• Process & Workflow Improvement

• Preventive Maintenance Procedures

• Technical Support Administration

• HVAC Systems Maintenance

• Client & Vendor Relationship

Management

• Inter-Office Coordination

• Parts Inventory Management

• Production Planning & Control

• Policies & Regulatory Compliance

(i.e. OSHA)

• Personnel Administration

• Special Events Management

• Records & Document Management

• MS Office Expert

• Kronos, QuickBooks, Archibus

Work Order Systems, DDC

Controls

• Email/Webmail, Web Research,

Social Networking, & Online

Collaborative Computing

PPRROOFFEESSSSIIOONNAALL EEXXPPEERRIIEENNCCEE

HOLIDAY RETIREMENT PLANO, TX

Assistant Manager Oct 2013 – Jan 2015

Responsible for managing daily operations and

solving issues creating win-win scenarios

Interview and hire qualified applicants, create job

descriptions, schedule tasks and complete

performance reviews for staff. Process and approve

Kronos payroll

Manage P&L including Accounts Receivable and

Payable, approve expenses, process invoices,

develop budgets with high levels of accountability

Manage all aspects of facilities maintenance,

contractor sourcing and administration

Organize and manage special events, activities, and

internal/external marketing to the joy of the retirees

Maintain safety programs, and enforce regular

employee Safety Committee meetings. Conduct

monthly resident meetings, evaluate residents’ needs

and assure resident satisfaction

Respond to emergency calls from residents and take

appropriate action like a member of the community,

not an employee

FRANKLIN COUNTY PUBLIC FACILITIES MANAGEMENT COLUMBUS, OH

Environmental Technician Jun 1991 – Oct 2013

Maintained HVAC systems including issue

diagnostics and repair in an ever-changing climate

Expertise included direct digital controls, boilers,

waste oil burners, chillers, air handlers, rooftop

units, VMAs, water lines, pumps and domestic

drinking water systems

Performed daily property inspections on buildings

and equipment in a proactive manner saving money

for the county

Provided customer service, with a smile, while

completing customer work requests

Priced replacement parts, maintained supplies &

inventories, sourced bids from contractors and

vendors for services and projects that added value to

residents and the county

Led and managed community service programs

2

HAMMOND’S HOME DETAILING, LLC CANAL WINCHESTER, OH

President & CEO Jan 2000 – Feb 2005

Negotiated production contracts with clients and

contractors as a partner

Oversaw daily operations of the main production

facility ensuring quality and fiscal responsibility

while developing policies and procedures manuals

coaching others to do the same

Conducted job interviews, hiring, scheduling,

training, assigning responsibilities, and completing

performance reviews for production staff

Reviewed operating costs, revenues, budgets, client

relations, production forecasting, cost control, and.

Managed vendors to ensure production schedules,

target dates, and shipments were on time and

compliant to ISO9000 standards

EEDDUUCCAATTIIOONN && CCRREEDDEENNTTIIAALLSS

• EPA Universal Certification Ferris University

• Fundamentals of Operations Management Certificate Allison Advanced Learning

• HVAC/R and Electrical Troubleshooting American School of Technology

• Computer Basics and Automotive Penn Foster