manager hr systems or sr. business analyst

8/6/2019 Manager HR Systems or Sr. Business Analyst

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BARBARA FISHER200 South 8th AvenueHighland Park, NJ [email protected]

PROFESSIONAL SUMMARY

Accomplished, innovative HR/Benefits Systems Manager andBusiness Analyst with 15+ years success implementing high-impact solutions for Estee Lauder, Revlon and ADP. Pivotaltechnical and leadership resource throughout the projectlife cycle, including project management, team leadership,system design, seamless integration, testing, compliance,documentation, training and support. Comprehensive knowledgeof HRIS Systems (Oracle HR, Cyborg, Web-based) and industryvendors (Cigna, WageWorks, Mercer, Putnam, HewittAssociates, etc.).* Outstanding project planning and execution skills,

delivering multiple concurrent projects on schedule andwithin budget.* Resourceful, tenacious problem solver, devising

solutions that fully support the bottom line and long-rangegoals. Catalyst for continuous improvement who readilyadapts to evolving business and technology challenges.* Consensus builder who works with business leaders,

technical teams and vendors to prioritize activities andachieve defined objectives. Ability to translate businessrequirements into IT solutions.* Uncompromising commitment to performance excellence

with an ardent bias for action. Consistent success indeveloping systems/processes to streamline operations,support growth, energize staff and enhance profitperformance.

PROFESSIONAL CERTIFICATIONSPHR - Professional Human ResourcesPMP - Project Management Professional, expected FY 2011

PROFESSIONAL EXPERIENCEConsulting Projects/Education/Leave of Absence; 10/2008 -Present

Managed multiple consulting projects while also caring forelderly father after stroke. For principal clientRaritan Valley College, implemented course design and courseflow for new and emerging HR context as well as additionalprojects as needed. Also completed Project Management course

at Raritan Valley College.

ESTEE LAUDER COMPANIES, New York, NY; 03/2005 - 09/2008MANAGER, BENEFIT SYSTEMS; 3 years 6 monthsSupplied oversight of systems, controls, compliance anddocumentation supporting administration of corporate benefitprograms for 30,000+ employees and in-store beautyconsultants. Managed activities of Benefits Analyst,including tool development and deployment, 401(k) SavingsPlan data analysis, program testing/reporting, pension plan


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valuations, benefits budgeting, annual benefits statementsand retiree benefits tracking and reporting. Held indirectbudget responsibilities such as project schedules anddeliverables.Self-managed all aspects of the benefit systems andmaintained data integrity. Worked with business users, IT,HR and 8-10 vendors (Cigna, WageWorks, State Street, TheHartford, Mercer) to achieve established goals. Performed onand offsite implementations and upgrades to Oracle HR,Benefits and Payroll systems.KEY ACCOMPLISHMENTS:* Provided high-level project management on HR/Payroll-

related projects involving development, redesign and/orrevision of existing programs. Partnered with internal andexternal resources to ensure projects remained on scheduleand within scope.* Established internal control procedures to

validate/monitor operation of all benefit programs inaccordance with contractual, regulatory or other pre-definedcriteria.* Developed data specifications for compliance with

ERISA, Sarbanes-Oxley, HIPAA, FAS 106, IRS and DOL rules.* Identified and corrected system reporting issues

experienced from multiple vendors.

> Redefined system requirements, created data dictionaryand corrected data mapping inconsistencies for HR andBenefits modules within HRIS systems

> Designed business requirements document (BRD) andbusiness standards that were adopted company-wide.* Designed automated pension calculation process over an

aggressive 3-day deadline.* Revised internal reporting documents (medical, 401K,

FAS106, FSA).* Communicated and implemented annual open enrollment

changes to internal stakeholders and external vendors.

ADP (Automatic Data Processing), NJ; 12/2000 - 02/2005

LEAD BUSINESS ANALYST, IT DEPARTMENT; 4 years 2 monthsSubject Matter Expert for development and rollout of Web-based HR, Benefits and Payroll package bundle withcompliance reporting, open enrollment and Employee Self-Service.KEY ACCOMPLISHMENTS:* Designed and implemented HR/Benefits and Employee Self-

Service modules for Web-based software package, includinguser interface pages, forms and workflow processing.* Ensured all HR/Benefits statutory and regulatory

requirements were met within initial product design.* Met challenge of working with UK-based developers over

a 2-year period; held daily or weekly development reviews by

phone and offered them assistance during off hours andweekends. Also traveled to UK when warranted.* Created applicant tracking module for Web-based

product.* Built a robust Web-based report system (OSHA, EEOC,

SUI, FSA, etc.).* Wrote test case scripts and contributed to data mapping

and client data conversion.* Trained business partners in classroom settings (8-12

each) on system functionality.


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REVLON, NY; 06/1994 - 12/20006 years 6 monthsMANAGER/HR BUSINESS ANALYST (01/1996 - 12/2000)Orchestrated nearly 20 projects annually, such as rolloutsof Employee Self-Service and Savings and Investment PlanVoice Response Systems. Delivered smooth project cut-overswithin strict deadlines by working closely with internalusers, upper management, staff and vendors. Monitored theeffectiveness of HRIS systems and sub-systems.KEY ACCOMPLISHMENTS:* Spearheaded deployment of COTS Employee Self-Service

product (Seeker Self Service) and smooth integration ofexisting platform (Cyborg); performed system testing,program modifications and user training. Commended forsuccessfully leading team of 3 in this major effort tocleanse data, establish standards for new computers andinstall computers.* Organized, analyzed and monitored all data related to

company's IPO rollout.* Increased payroll frequency from semi-monthly to bi-

weekly.* Converted data from ADP to in-house HR/Payroll system.

Created a mass system update program to correct bad data.

* Designed programs to accommodate compliance reportingand annual updates.* Performed system design for profit sharing, stock

option and executive bonus plans.

SUPERVISOR, BENEFITS SYSTEMS (06/1994 - 01/1996)Implemented solutions to efficiently manage benefitscorporate-wide and oversaw purchase, upgrade and operationof HR/Benefits computers, hardware and software systems.KEY ACCOMPLISHMENTS:* Created HR database dictionary, HR informational

database and user-friendly PC query application adoptedenterprise-wide.

* Flawlessly executed the production of 34,000 annualbenefits statements each year.

TECHNICAL SUMMARYPLATFORMS: Windows 2003, Novell Netware 3.10, 2.15, 2.2SOFTWARE: MS Office Suite, Cyborg HR, Solution View(Cyborg), Oracle HR, Seeker Self Service, Impromptu, LotusNotes, COBOL/COBOL II, EasyTrieve

EDUCATIONThe Cittone Institute, Edison, New JerseyComputer Programming, 1988

Middlesex County College, Edison, New JerseyComputer and Business Coursework

manager hr systems or sr. business analyst

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