management tour of the best brazilian it companies

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ManageMent tour of the Best Brazilian it CoMpanies

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Tour Schedule

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*please be advised that 1) under certain circumstances, the schedule may be changed (in case of force majeure). if a visit to a certain company cannot be carried out, tour organizers will arrange a meeting at an equally prominent company in the

same field. To receive updates on the tour schedule, please contact the FastForward representatives. 2) When drawing up the schedule, tour participants’ requests and objectives are taken into account. Some visits are included in the schedule

based on organizing company’s long-term experience.

brazilian IT Tour Preliminary Schedule*

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Tour Schedule

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sunday

arrival

welcome to brazil!The group arrives at the Sao Paulo-Guarulhos International Airport (Gru). rodoiva helio Smidt, s/n – cumbica, Guarulhos – SP, 07190-100, Brazil.

at the airport, the group is greeted by a fastforward partner who will act as a guide. leaving the airport, the group boards a bus which will take them to the hotel.

hotel check-In Free Time.

Monday

8:00-9.00 Breakfast at the hotel

9:00-10:30official welcome, tour overview, introduction. The Management Tour participants are briefed on the schedule of the forthcoming tour and agree on all the logistical matters.topic: an overview of the brazilian and international IT Industry and Major IT Trends. location: The hotel purpose: learning the Brazilian IT market trends.

The tour participants view the presentation on the Brazilian IT segment and various high-tech innovations as well as the latest trends and state of the art technology which is being launched. The participants will learn what key factors influence the IT sector development in Brazil and how the IT companies change their strategy to meet the customers’ demands and competitors’ challenges in order to stay competitive and economically viable.

10:30-11:00 departure for SAS

11:00-13:00Visit to SAS

SAS is the world’s largest private IT company which develops programming solutions and services for business analytics. The company was founded in 1976.

topic: Business Analytics and IT. location: sao Paulo edificio Infinity Tower, rua leopoldo couto de Magalhaes Jr., 700-9 andar – Itaim Bibi 04542 000 – Sao Paulo/SP Fone: (11) 4501-5300

.

The tour participants will learn more about the company’s trends and latest developments as well as the loyal customer support system. among the company’s clients, 90 are named in the 2013 Fortune Global 500 list. The participants will also discover what makes SAS the leading advanced predictive analytics software developer with a market share of more than 36%. At the end of the visit, the guiding expert will hold a Q&A session addressing all the topics the participants are interested in.

13:30-14:30 lunch

14:30-15:00 departure for bgmrodotec

15:00-17:30Visit to bgmrodotec

bgmrodotec is a leading corporate software developer which focuses on the latin American logistics sector. The company has been present on the market for more than 30 years. It employs 250 professionals and provides services for more than 2,000 corporate clients.

topic: logistics IT location: Sao Paulo, Av. engenheiro George corbisier, 1290 – Jabaquara. The tour participants will study the Bgmrodotec operations and discover the performance improvement methods the company employs with its clients, said methods being based on technology and personnel integration, the best business practices.

17:30-18:00 return to the hotel.

18:00-19:00 Supper.

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Tour Schedule

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tuesday

8:00-9:00 Breakfast at the hotel

9:00-9:30 departure for cIGAM SoFTWAre

9:30-11:30 Visit to cIGAM SoFTWAre

cIGAM is a major Brazilian company specializing in corporate programming solutions. one of the leading business management software developers, it employs more than 700 professionals. cIGAM products include integrated solutions for erP, crM, BI, hr, and Mobile which are very popular among its 3,500 corporate clients. Polls show the company’s customer retention reaches 99.98% and 80% of the cIGAM customers are satisfied with the products.

topic: corporate IT Solutions location: Av. Paulista, 726 – 17 andar – conj.1707, Sao Paulo.purpose: learning the company’s innovative approaches to corporate software solutions.

The tour participants will learn of the specific approaches the company employs in customer service as well as the innovations it implements while developing integrated IT solutions for major corporate clients. At the end of the visit, the guiding expert will hold a Q&A session addressing all the topics the participants are interested in.

12:00-13:00 dinner

13:00-13:30 departure for orAcle

13:30-15:30 Visit to orAcleoracle is one of the world’s largest corporate software developers and a major supplier of server equipment. The American multinational corporation specializes in building database management systems, middle-tier software, and business application software (the field-specific erP and crM systems).

topic: oracle Brazil IT Innovations location: São Paulo, rua dr. Jose Aureo Bustamante 455 - Vila cordeiro ceP 04710-090

purpose: during the meeting, the tour participants will discover the latest trends in brazilian business software development.

The participants will also have an opportunity to view the latest developments and the results of new IT solutions implementation. At the end of the visit, the guiding expert will hold a Q&A session addressing all the topics the participants are interested in.

15:30-16:00 departure for netsolutions

16:00-17:30 Visit to netsolutionsnetsolutions specializes in systems integration, global security, and convergent technologies as well as information, automation, communications, and infrastructure. The company develops integrated solutions for complex public security systems, convergent networks, and information security as well as network infrastructure for data, voice, and image transfer, power industry, industrial automation systems, and building security.

topic: IT Solutions and Information Securitylocation: Av. Ibirapuera, 2033, São Paulo, SP, 04029-000purpose: discovering the latest information security methods and solutions.

At Netsolutions, the tour participants will experience the company’s unique corporate culture which was recognized by GPTW and FIA who awarded Netsolution the Best company title. At the end of the visit, the guiding expert will hold a Q&A session addressing all the topics the participants are interested in..

17:30-18:00 return to the hotel

19:00-20:00 Supper

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Tour Schedule

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Wednesday

8:00-9:00 Breakfast at the hotel .

9:00-10:00 departure for Visagio

10:00-12:00 Visit to Visagio.

Visagio is a brazilian consulting company specializing in engineering management technologies. The company is widely known due to its client-oriented policy. In 2013, Visagio topped the GPTW rating of best employers.

topic: comprehensive IT Solutions for corporate Business location: SÃo PAulo Alameda dos Maracatins, 1217 sala 809 moema.purpose: To study Visagio’s comprehensive approaches and methods of developing IT solutions for business process improvement and corporate client growth..

УThe tour participants will learn of the new IT systems and their usage as well as the engineering processes and the company’s operational framework. At the end of the visit, the guiding expert will hold a Q&A session addressing all the topics the participants are interested in.

12:00-13:00 dinner.

13:00-13:30 departure for cI&T.

13:30-15:30 Visit to cI&T.

cI&T is a consulting company which has been developing IT products since 1995. In 2013, the company was named the best cloud Platform partner for Google. As of 2012, cI&T employed over 1,500 professionals. Among the company’s clients are such famous brands as coca-cola, honda, Pfizer, Bayer, Transcanada, and others. cI&T specializes in building and implementing software in various business models based on preliminary business structure analysis of the client company. it is also noted for its outsourcing services.

topic: IT outsourcing location: São Paulo rua Bela cintra, 904 - 3° andar consolação 01415-000.purpose: To learn the specifics of transferring business processes or certain IT solutions to corporate clients in order to effectively advance their growth and development.

The tour participants will also learn of new approaches to software development which leave up to 100% of the company’s clients satisfied with its products. At the end of the visit, the guiding expert will hold a Q&A session addressing all the topics the participants are interested in.

15:30-16:00 departure for cisco.

16:00-17:30 Visit to cisco.

cisco is an American multinational corporation which develops and markets networking equipment. The company aspires to produce a full range of networking equipment so that its customers could by everything they need from cisco Systems.

topic: Network IT location: Avenida das Nações unidas, 12901 - centro empresarial Nações unidas Torre oeste.Brooklin Novo cep: 04578-910 - SPpurpose: during the visit, the tour participants will have an opportunity to learn the major strategic focus areas at cisco.

The tour participants will study the most recent developments in telecommunication solutions and the company’s latest production equipment. At the end of the visit, the guiding expert will hold a Q&A session addressing all the topics the participants are interested in.

18:00-19:00 Supper.

19:00-20:00 return to the hotel.

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Tour Schedule

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thursday

8:00-9:00 Breakfast at the hotel.

9:00-9:30 departure for Symantec Brasil comercio de Software ltda.

9:30-12:30 Visit to Symantec.

ОSymantec is one of the major software developers in the field of information security and data protection. The company was founded in 1982. Symantec specializes in information security, data storage, and systems management solutions.

topic: Information Security location: São Paulo, Brasil Av. dr. chucri Zaidan, 920 - 12.o andar Market Place Tower São Paulo, SPpurpose: discovering new methods to counter piracy.

At the end of the visit, the guiding expert will hold a Q&A session addressing all the topics the participants are interested in.

13:00-13:30 dinner.

13:30-14:00 departure for Globant.

14:00-16:30 Visit to Globant

ranking among the top 10 innovative enterprises in South America, Globant is a successful software development company founded in 2003. despite its having entered the market fairly recently, Globant managed to achieve notable progress in software development and customer service. The company is subdivided into 8 workshops, each working in its own IT sector. Thus the company covers such areas as customer experience, Gaming, Big data and high Performance, Quality engineering, commercial use, Mobile, cloud computing and Infrastructure.

topic: From organization to IT leadership. location: rua Francisco leitão, 469, cj 1704 Sao Paulo ceP 05414-020purpose: The tour participants will discover the keys to the company’s success in growing so quickly into an IT leader out of a startup.


16:30-18:00

Free Time.

18:00-19:00 Supper.

friday

8:00-9:00 Breakfast at the hotel .

9:00-9:30 departure for eMc.

9:30-11:30 Visit to eMc.

The eMc corporation is the world’s leading information management company which enables businesses to reorganize their operations and provide IT as a service (ITaaS). eMc’s innovative products and services facilitate the cloud technology implementation and help IT departments store and manage valuable information in a more flexible, safe, and economic way. eMc works with various organizations all over the world, in every field of both public and private sectors, ranging from startups up to major corporations listed on Fortune’s Global 500. eMc was ranked no. 152 on the Fortune 500 list. In 2011, the corporation’s revenue amounted to uS$20 billion.

topic: cloud Technologies location: Sao Paulo rua Verbo divino, 1488 4th Floor - chacara Santo Antoniopurpose: To gain insight into innovative cloud technologies as well as new approaches and solutions employed to enhance the information management efficiency.


11:30-12:30 dinner.

12:30-13:00 departure for Google.

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Tour Schedule

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13:00-16:00

Visit to Google.Google is an American multinational public corporation heavily investing in internet search, cloud computing, and online advertising technologies. Google manages more than a million servers at various data processing centers all over the world.

topic: Innovation from a leaders’ Perspective location: Google Brasil Internet ltda. Av. Brigadeiro Faria lima, 3477 - 18 andar São Paulopurpose: To view the company’s projects, its corporate culture, and employee motivation system.


16:00-19:00

Free Time.

19:00-21:00 closing dinner and a Wrap-up discussion .

saturday

cultural Program.A guided tour of Sao Paulo, Brazil. Virtually all of the Sao Paulo’s sightseeing attractions are found in the historic downtown of the city.

mercado municipal

Mercado Municipal is a historical market place built in the 30s of the 20th century. It is the biggest market in Sao Paulo situated in an impressive building with a glass roof and beautiful stained-glass windows. here, delicious sausages and cheeses are sold as well as exotic fruits and vegetables, some of which are found only in brazil. mercado municipal is a very special place where visitors can immerse themselves in Sao Paulo’s unique atmosphere. The market’s address is rua da cantareira 306, метро São Bento. Mercado Municipal is open daily from 5 a.m. till 4 p.m.

The Sao Paulo See Metropolitan cathedral

The Sao Paulo cathedral is the city’s most prominent landmark. A majestic Neo-Byzantine structure, it towers over other buildings. The construction of the present cathedral began in 1913, but the inauguration ceremony wasn’t held until 1945. The original church was built on the site of the present cathedral in 1591. In 2002, the cathedral was reopened after a complete renovation which took three years. Since then, masses in the cathedral have been held daily. The Sao Paulo cathedral stands at Praça da Sé, close to the Sé underground station. It’s open daily from 8 a.m. till 7 p.m.

Saint Benedict Monastery

The Sao Bento Monastery, with its majestic albeit austere façade, is one of the oldest and most important monasteries in Sao Paulo, despite the fact that its Neo-Gothic front was completed early in the 20th century. Within its spacious halls, light filters in through gorgeous stained-glass windows, but the monastery’s main attraction is its masses which are held every Sunday at 10 o’clock in the morning. Since they attract practitioners of various religions, it’s prudent to book a seat beforehand to be able to witness the rite. The Sao Bento Monastery is located at largo de São Bento, near the São Bento underground station. Service hours: Mon. through Wed. and Fr. 6 a.m. till 6 p.m., Thur. 2 p.m. till 6 p.m., Sat., Sun. 6 a.m. till 12 a.m., 4 p.m. till 6 p.m.

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Tour Schedule

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The liberdade district

The Sao Paulo Japantown was called liberdade (meaning “freedom”) after slavery was abolished in 1888. It is home to the largest Japanese community outside of Japan. Streets in the liberdade district are decorated with beautiful Japanese lanterns and lined with numerous sushi restaurants and gift shops. Naturally, visitors will encounter many Japanese here. liberdade is also home to the Museum of Japanese Immigration (Museu histórico da Imigração Japonesa no Brasil).

The Banespa Building

The Banespa’s observation deck offers one of the most breathtaking views of Sao Paulo. Built in 1939, this towering skyscraper is Brazil’s own equivalent of the empire State Building. entry to the observation deck on the topmost floor is free, but visitors must bring an Id. Address: rua João Brícola 24, the São Bento underground station. Business hours: Mon. through Fr. 10 a.m. till 5 p.m.

edifício copan

The edifício copan is a famous residential building in Sao Paulo. This masterpiece of architecture was designed by an influential 20th century Brazilian architect oscar Niemeyer. The building with its wavelike front and narrow brises-soleil has become a symbol of Sao Paulo. The ground floor is open to the public, but the apartments on the upper floors are private property and therefore off-limits to visitors. Niemeyer’s design was to bring together all classes, that’s why the building has both expansive apartments for the rich and small studious for the working poor. Address: Av. Ipiranga, 200, the república underground station.

Ibirapuera ParkThe Ibirapuera Park is Sao Paulo’s own version of the New York’s central Park. It is the second largest park in Sao Paulo with an area of 1.4 square kilometers. It is a nice place both for a pleasant walk and a bicycle ride at a reasonable price. every Sunday, a free concert is held at Ibirapuera’s Praça da Paz Square.

sunday

The group leaves for the Sao Paulo-Guarulhos International Airport (Gru). FastForward provides transportation to the airport.

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brazilian iT MarkeT

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an oVerView oF The BrAZIlIAN IT MArkeTaccording to the idC research corroborated by the Brazilian Computer technology and Communications Companies association (BrasCoM), the Brazilian it market became one of the most thriving markets in the world at year-end 2012. its volume reached us$123 billion which is equivalent to 5.2% of gdp (4.4% in 2011). Compared to 2011, market growth amounted to 10.8%.

Growth trends remain steady since 2010, the year of the ‘Great leap’ which marked the turning point for the Brazilian IT industry. As a result, the country is now ranked seventh in the world in terms of software and IT services market volume (in 2011, it was ranked 11th).

At year-end 2012, Brazil’s share of the global IT market was 2.5% and of the latin American market, 49.1%. The number of computers installed reached 72.6 million, and the number of internet users reached 52 million.

Such projects as electronic voting system, software for vehicles powered by alternative fuel, agricultural production management, oil and natural gas prospecting and production automation, not only boost Brazil’s productivity and competitive growth, but also demonstrate the country’s readiness to implement innovation.

According to BrAScoM, as of early 2013, 8,520 IT companies had been registered in brazil. among them, 24% specialize in software development, 50% focus on software and services commercialization, and 25% provide services.

Notably, over 97% of software developers are small and ultra small businesses. Such environment proves conducive to competitive pricing of the Brazilian IT products. In fact, the majority of Brazilian software and services pricing is calculated per man-hour. moreover, the environment is contributing to significant demand growth in the business process outsourcing segment. Such multinational corporations as IBM and oracle make active use of this circumstance.

25

20

15

10

5

0

Services, $ billion Software, $ billion

2004 2005 2006 2007 2008 2009 2010 2011 2012

4,07

1,93

5,25

2,16

6,59

2,5

7,93

3,19

11,09

3,92

10,84

4,52

13,53

5,51

15,14

6,3

17,5

9,67

IT MArkeT eVoluTIoN

Source: BrAScoM, Idc, 2013

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brazilian iT MarkeT

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Key national Market players: itauteC, tiVit, sred, Bsi tecnologia, Cielo, BrQ.

Brazilian IT companies are supported by such designated associations as BrAScoM (Brazilian IT and communications companies Association) and ABeS (Brazilian IT companies Association) which in turn work closely with the relevant executive and legislative bodies.

At government level, IT companies and especially their export capacities are supported by such bodies as APeX (National export Promotion Agency) and

SeBrAe (Brazilian service of assistance to small and micro enterprises). Said agencies offer special programs for the IT and software market operators. Thus, russian software developers and IT service providers which work closely with Brazilian companies that cooperate with the abovementioned agencies may count on advancing their interests not only to Brazilian market, but to other countries as well, especially the mercosur member states.

Industry and financial sector are the main IT service consumers accounting for 45% of software demand. PeTroBrAS, embraer, cSN (National Metallurgical

company), BrF Brasil Foods, Banco do Brasil, and Itaú are among the major software and service consumers in the domestic market. According to FeBrABAN research, over 50% of Brazilian financial institutions channel upwards of 2% of budget funds for IT development. Within the financial sector, the main niches are online and mobile banking, credit finding IT architecture development and maintenance, payment solutions, and authorized direct debit support. FerABAN regards online banking information security as a focal area of business since it is the most vulnerable channel between bank and client. Among the banks interested in such software are

BrAZIlIAN IT MArkeT SeGMeNTATIoN IN 2012 (uS$ BIllIoN)

Market niche domestic Market export Market total

Software 9.67 0.18 9.85

Services 17.5 2.06 19.56

hardware 35.3 0 35.3

business Process outsourcing 5.8 0.76 6.56

In-house Software development 54 0 0.76

IT Total 122.27 3 125.27

Telecommunications 109 0 109

IT and Telecommunications Market Total 231.27 3 234.27

IT coMPANIeS SPecIAlTY

Source; BrAScoM, 2013

development and production Product commercialization Service delivery

25,2%

50,1%24,7%

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brazilian iT MarkeT

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Banco do Brasil, caixa economica, and others. Since russian companies have certain experience in this field, projects in this area hold promise.

As for industry sector, the best-selling products are business process management platforms and customized software solutions for assembly automation and product quality monitoring .

IT INVeSTMeNTS

the Brazilian government shows interest and supports investment growth in research and development centers, cloud technologies, semiconductors, and smart networks.

At year-end 2012, the IT investment volume reached uS$27.178 million. Software development investments amounted to uS$9.968 million whereas service industry investment volume reached uS$17.57 million.

According to Idc estimates, the Brazilian IT sector growth rate will probably remain high. a number of factors will contribute to this with the government’s close attention not the least among them. according to the IT Production development Plan, the export potential is to be increased up to uS$5 billion, and 100,000 new IT specialists are to be trained. In the coming years, the government is planning to reduce social taxes for IT companies by 10%, the Sistema S tax (a special staff tax in certain economic sectors) by 3.1%, and to cut down local taxes.

Brazilian IT industry holds fair investment promise. according to brazilian analysts, additional investments in the amount of uS$33 billion are planned in preparation for the 2014 FIFA World cup and the 2016 Summer olympics. of this amount, about 10% will be allocated to IT development, particularly to security and monitoring systems

development, traffic control, 4G network development, digital video broadcast, etc.

BrAZIlIAN doMeSTIc MArkeT SeGMeNTATIoN BY cuSToMer IN 2012

Source; BrAScoM, 2013

finance industry Telecommunications Government Services commerce Agro-industry

3,6%

28,7%

19,3%16,3%

8,1%

7,9%

16,9%

STrucTure oF IT INVeSTMeNTS oF BrAZIl

software services

vol, $mill % vol,

$mill %

in-house projects 2.03 21 in-house

projects 13.69 78

export 1.83 2 export 2.06 12

foreign projects 7.45 77 foreign

projects 0.8 0.5

Custom development 1.68 9.5

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