9 Just for Laughs!

9 Birthday Greetings

9 Green Corner

Every year we wish each other for a better, happy and prosperous year ahead. Now at the wake of the New Year there are reasons for NCRCL to be sure about what lies ahead. Since inception of NCRCL, there has been stress on

values with our motto being “Values Beyond Consulting”.

We have been positively following the principle of being different and being good. However with the changing environment, there is a strong need in us to move to the next level of our existence, not just in terms of better

performance but in terms of real achievements. And we know the success formula for this – strengthening of our processes. And as consultants, we have

been time and again repeating that any process has to have a good direction. Well directed processes alone can achieve success. However even such processes need refinement and fine-tuning. This is what we have been doing in

the last two months at NCRCL!

Thanks to Mr. Jordi Griera (of Spain) – we are now internalizing the process of Management by Values (MBV) which becomes the backbone to truly achieve our principle message of ‘Values Beyond Consulting’. In this systematic and simple exercise, which I am sure all of us have enjoyed and are enjoying, Jordi simply took us back to our own basics. I stress on the words ‘our own’ because all that

he explained, debated, taught us and trained us was based on Indian thinking and philosophy. The ‘five’ core ingredients of the values have been stressed in Upanishads and Vedas. The meditation he taught

us is based on our traditional principles. However we did get a scientific dimension to the entire exercise from Jordi for each and every step in the process.

The video conferencing at last has synced well between Chennai and Bengaluru offices and this has provided us with yet another opportunity to interact much more frequently and intensely. The Mission statement is now finalized, the Vision imagery is ready. Our Mission now reads as “Our Mission is to

apply our professional capabilities with a holistic approach for the happiness of clients, through values and social commitment”. Every word in this mission statement has been deliberated, debated, organized, and understood. Now they need to be internalized. This means that

we need to imbibe the philosophy totally in all we do.

Even during this exercise we made it very clear that our personal mission and organization mission are not very much different. In the organizational mission, the element of client is present, in our personal statement this is simply replaced by our family and society. Similarly the words ‘professional

capabilities’ are replaced by ‘personal abilities’.

To provide more clarity:

• Happiness of clients: this is the key. The client comes to us for getting his/her problems solved. Once the problems are solved he/she is happy. Ultimately they come to get happiness from us.

How do we give them happiness – through our professional capabilities;

• Professional capabilities: are those that we have acquired by qualification, experience, and training; and that which we are

upgrading on a continuous basis. And the professional capabilities can be applied to the

benefit of our clients only if we have a holistic approach;

• Holistic approach: enables us to look at every assignment in a

way that will not just fix clients’ prob lem s but prov ide

solutions and hence will be looked at from various perspectives.

2 Management by Values

3 2010 Re-Captured

4 2010 A Quick Recap

4 2010 Snapshots & Events

7 Zen Story - Buddha's Zen

8 Know Your Colleagues

9 Knowledge Snippet

Inside

NCR Consultants Limited

Management by Values at NCRCL

“A person can achieve everything by being simple and humble.”

-Rig Veda

Values Beyond Consulting

R S Murali

January 2011 ● Volume 4, Issue 53

contd on next page

Page 2

“Intelligence is the ability to adapt to change.”

Management by Values

Although the year 2010 has come to a close, it has brought about a new beginning in the lives of the NCRCL team members. November 1, 2010 brought in a month long sojourn that could bring in a sea of change this year. It was a day when Mr. Jordi Griera of INEVAL foundation stormed into our lives with his unique ideas on “Management by Values”.

After a brief discussion with Mr. Jordi on requirements, a room was cleared and scrubbed clean for physical exercises! This was followed by a bird’s eye view on what was in store for NCRCLites in the coming weeks.

Every participant was asked to fill in a questionnaire called the INEVAL Tool pertaining to the individ-ual and the organisation.

The participants at Chennai had two-hour sessions almost everyday which included presentations, mental and physical exercises. The Bangalore group benefited through a three day workshop by Mr. Jordi.

This innovative and eclectic way of understanding Management by values included features to evoke the spiritual side of a seeker and also change the way one works in an organisation. The four levels of a personality – conscious, subconscious, unconscious and super-conscious- need to undergo change and these four levels were addressed through this training.

The unique yet very scientific idea of focusing on the five lumbars in the human vertebrae which dominates/controls most of the physical postures was a lesson that enabled us to un-

derstand the characteristic of an individual. A person displays distinct physical postures which are linked to any one or more of the five lumbars. Suitable physical exercises to balance and

activate the other less dominating lumbars formed a part of the exercise routine. The physical exercises not only elimi-nated stiffness or blocks in the physical body but also helped in de-stressing completely!

On a mental level, awareness of the four levels of personality and focus on those areas were brought out through active individual and group meditation practices.

This transformation within each individual would automatically bring forth a lateral shift in the organisation as the approach of each individual towards the organisation undergoes a change. This was evident in the passion with which each team member contributed in building the NCRCL mission and vision statements.

NCRCL thanks Mr. Murali and Mr. Jordi for introducing this innovative concept into our lives. This transformation is bound to happen in every individual, uplifting the person into new realms of spirituality and uplifting the Organisation to a higher realm through efficient “Management by Values”.

Charity begins at home is an adage which we at NCRCL have followed by taking the first steps through implementation of management by values. We also hope to bring about a similar change in all our clients and friends by introducing this new and uplifting concept!

Hope this New Year brings about both individual and group transformation. Let us join together and make this implementation a grand success.

Stephen Hawking

Rekha Murali

Whatever is required to be done ethically and professionally will be done so that that the client is happy. The approach has to be different from all the competitors and there need to be proper values and social commitment;

• Values: we know already that we have identified four different values: professional, ethical, human and spiritual, and we will stand by them and such values need to reflect not only as beneficial to the client community but also should not be against societal interests;

• Social commitment: there are several aspects of social commitment right from environment to consciously working for social causes that are covered under corporate social responsibility about which the focus of the corporate world seems to have turned.

Thus our mission statement is a very comprehensive one. We need to work for the happiness of our clients. And unless we ourselves are happy – we will not be able to give happiness to clients. In our profession, only a well qualified, experienced, creative and committed person without ego can be a happy person. Once the clients are happy we get so many things in return: first and foremost professional satisfaction, recognition, honour, etc. and one of such returns is money… and good money at that. But if we focus only on money, then we lose out on so many things. So let us not forget our mission.

The year 2011 comes up with so much of positive energy and professional responsibilities; let us welcome the same with utmost commitment and joy!

Wishing all of you a very Happy and Enjoyable 2011, marked by Achievements, and Accolades, and Abundance!

Jordi Griera

Page 3

“In helping others, we shall help ourselves, for whatever good we give out completes the circle and comes back to us.”

Flora Edwards

Month Events

Jan RSM & CSS attended a workshop on raising funds through Venture Capital (VCs) & Private Equity (PEs)

Firms on 20th January 2010 conducted by Princeton Academy, Mumbai.

Feb

RSM and Ram attended a one day workshop on ‘Value Based Management’ organised by MMA & Sri

Aurobindo Foundation for Integral Management (SAFIM), Sri Aurobindho Society, Pondicherry on 6th Feb

2010.

V S Pradeep attended a one day workshop on ‘Financial Risk Mitigation of foreign exchange in India’ con-

ducted by SICCI on 20th Feb 2010.

A Study Circle session on ‘VAT’ was presented by N Sridhar on 12th Feb 2010.

V S Pradeep conducted a session on ‘Foreign Direct Investments in India’ as part of the study Circle on 26th

Feb 2010.

Mar Study Circle by U. S. Mohanty on Report Writing Guidelines on 26th March 2010 at NCRCL, Chennai.

Apr

Rekha Murali attended a one day workshop conducted by MMA & Greenbooks Solution on Return of

Investment in Training.

R S Murali’s topic on “a case study for Documentation” gave an insight into documentation for each project

beginning with conceptualization to implementation. This was done as part of the study circle.

A Personality Test was conducted as part of the study circle by Rekha Murali.

Sep

R S Murali spoke to students with visual impairment of Darshini (an NGO) on Goal Setting. He was amazed

by the way the students identified him and directly approached him by meandering their way through the

chairs without help to clarify doubts. It is believed that the students identify a person by body smells and aura!

R S Murali addressed a number of schools in Chennai on goal setting as part of an initiative by GIANTS group

of Chennai Main.

A series of projects with Al Ghurair Group commenced with an assignment at the Al Ghurair Head Office on

Business process re-engineering for HR and Admin. This was followed by a similar assignment with SAG

Technologies, the IT wing of Al Ghuriar.

A Research article by R S Murali titled “An exploratory Study on Effect of Behavioural interventions on Mana-

gerial Styles” was published in the RVS Journal of Management by RVS Institute of Management Studies and

Research.

R S Murali conducted a one-day workshop on “Case Writing” for faculty members of RVS Institute of Manage-

ment Studies and Research, Coimbatore on November 12, 2010.

Our Intranet website ‘myncrcl.com’ was launched on 05th Nov 2010

Dec Rekha Murali’s journal article on “Expectation Gap: real or Virtual: issues for professional Services Industry”

has been published in the RVS Management Journal issued by RVS Institute of Management and Research.

Nov

Page 4

“Darkness cannot drive out darkness; only light can do that. Hate cannot drive out hate; only love can do that.”

Martin Luther King, Jr.

Warm Welcome

On-Site

Chennai

G.Balaji

S. Karthikeyan

Namith O C

Lakshminarayanan M N

Hall of Fame

Off-Site

Cute Babies

Deepak was blessed with a baby girl.

G Balaji (Office Driver) was blessed with a baby

boy.

Kishore was awarded a

certificate at the Chennai

office for 5 successful

correct answers to the Quiz

questions featured in

Consultants’ Corner.

Mr. Jordi Griera visited

NCRCL Chennai office on

16th Feb 2010 and shared

with us an overview of the

importance of Management

by values.

Planning Platform 2010 or PP2010 was a new initiative at NCRCL for strategic planning

and execution. PP2010 involved identifying key thrust areas for growth for NCRCL and

identifying thrust area leaders who can spearhead the initiatives. Certain reform initiatives

for internal improvement were also identified. The PP2010 exercise has now been strength-

ened with the Management By Values programme of Jordi. The thrust areas identified are

Government Consulting, Process Consulting, Finance, IFRS, XBRL and Training. Teams of

three have been identified for each of the areas. In the coming weeks, the core teams will

come up with action plans for developing their thrust area. Watch this space for more

news!!

Stepping out

Chennai

P.C.Babu

N. Sridhar

N C Vimalakar

Pradeep V S

Bangalore

Shalini Y D

Page 5

“Have the courage to say no. Have the courage to face the truth. Do the right thing because it is right. These are the

magic keys to living your life with integrity.” -W. Clement Stone

N Sridhar did a presentation

on the ‘Direct Tax Code’ as

part of the study circle

m eet i ng at NCRCL,

Chennai.

Mr C S Suresh was a fac-

ulty member for a Govern-

ment certified course on the

Intellectual Property Rights

Management which was

conducted in association

with MSME Development

Institute Chennai on 7th

March 2010.

R S Murali and Ashok conducted an internal work-

shop on “Technology enabled Reforms for Achieving

Scale Cost consciousness and Excellence” (TRACE)

for the Top Management and Senior Executives of

BASIX .on 20th and 21st March 2010. BASIX is one of

the leading Micro Finance Companies in India.

P.C.Babu our Office Driver cum Assistant shared

his experiences in the Indian Army. His narration

had us spellbound as he carried us through events

that had us laughing at times and teary the next

minute.

Mr R.S.Murali attended a

three day workshop titled

‘Photolanguage’. He shared

this unique method of

self -introspection with

photos through a simple

exercise at the office on

23rd Apr 2010

A five member team from

NCRCL attended a

workshop on ‘Strategic

Ex c el l enc e t hr ough

Balanced Score Card’ on

9th and 10th April 2010.

On 30th April 2010, Mr. R

S Murali fielded a

number of queries on

ACCA during his inter-

view on DD Podhigai as

part of the promotion

campaign for ACCA train-

ing done by AEC-NCR

Mr. Anantaraman and Mr.

N.C Prabhakar visited

Bangalore office on 16th Feb

2010.

Discussion on Business

Intelligence with Mr. Dan

Stern, Director, International

Resellers of Micro Strategy

on 25th Feb 2010.

RSM addressed a group of

t e a c h e r s w i t h a

presentation on Soft Skills

on 28th May 2010 as part of

a series of workshops for a

school run by Samvit Sagar

Trust

Page 6

“Do not allow yourself or others to be defined by your limitations, but rather, abilities.”

Eric Duquette

RSM conducted a sensitization programme for all the

departmental heads and staff on "Management

Information Systems" at Shija Hospitals, Imphal and

Kishore conducted a training programme on

"Taxation of professional income for consultant

doctors" at Shija hospitals, Imphal

R.Ramachandran was

awarded a certificate at the

Chennai office for five

successful correct answers

to the quiz questions

featured in Consultants’

Corner.

Rekha Murali participated in

a lateral thinking training

program conducted by CII

with certified trainers from

E dwar d De B on o ’ s

Academy.

Murali R S conducted a

training programme on

“ C o n s u l t a n c y

opportunities for CAs” for the

CA Institute, Erode Chapter.

Ashok Rao and Pradeep

visited Sudan on a

consulting assignment for

Star Cement for a week!

An auction was conducted

in NCRCL®, Bangalore

office for sale of old Laptop

on 17th July 2010.

Congrats to Yallappa

Hygadi on winning the bid.

The 11th Annual General Meeting of NCRCL® was

held on 23rd Aug 2010 at the conference Hall,

Chennai Office followed by a presentation and

dinner at The Aloft, Chennai which was attended

by all the members of the board, shareholders and

staff .

Manjunath (I Place) and Mahesh (II Place) were the

winners of the Carrom tournament held at Bangalore.

Suresh C S and Kishore attended a

two day workshop on IFRS conducted

by the CA institute, Chennai.

Deepak and Mamtha

attended BBMP Budget

2010-11 presentation on

30th Aug 2010

R S Murali addressed

students of Vellalar College

for women on IFRS at

Erode on 8th September

2010.

Page 7

“If you want to feel rich, just count the things you have that money can't buy.”

Ancient Proverb

An internal training program on

Audit was conducted by R S Murali

and V S Pradeep to equip the team

members.

R S Murali and Ashok Rao

conducted a two day training on

‘Finance for Non Finance Executive’

for Gulfex in Dubai.

Mr. Jordi conducted a month long

session on “Management by Val-

ues” at Chennai. As part of this

initiative, he conducted a special 3

day workshop from 25th to 27th Nov

2010 for our Bangalore Colleagues.

P a d m a j a

conducted a

session on

‘Co-Creat ion ’

on 15th Nov

2010.

Zen Story - Buddha's Zen

Buddha said: "I consider the positions of kings and rulers as that of dust motes. I observe treasures of gold and gems as

so many bricks and pebbles. I look upon the finest silken robes as tattered rags. I see myriad worlds of the universe as

small seeds of fruit, and the greatest lake in India as a drop of oil on my foot. I perceive the teachings of the world to be

the illusion of magicians. I discern the highest conception of emancipation as a golden brocade in a dream, and view the

holy path of the illuminated ones as flowers appearing in one's eyes. I see meditation as a pillar of a mountain, Nirvana

as a nightmare of daytime. I look upon the judgment of right and wrong as the serpentine dance of a dragon, and the rise

and fall of beliefs as but traces left by the four seasons."

!!GREAT JOB DONE!!

Gangadhara and Babajan voluntarily

donated blood to Mr. Suresh R for

his heart surgery. (The surgery is

postponed for 3 months)

We express our sincere appreciation for

their act of giving the gift of life to a

colleague.

V S Pradeep leaves NCRCL for

higher studies. We wish him all

the best!!!

Lakshminarayanan joins our

Chennai office this month.

Welcome to the NCRCL family.

“A presentation was done by R S Murali and

C S Suresh on Intellectual Property Rights

and Taxation for Universities and Institutions

on October 29, 2010. Certificate of

appreciation was presented to both the

speakers.”

Page 8

“The future belongs to those who believe in the beauty of their dreams”.

Know Your Colleagues

Eleanor Roosevelt

Designation: Consultant

Date of Birth: 30th December

Email: deepak@ncrcl.com

Phone: 91 98452 36304

Qualification: B.Com, MBA (Finance)

Name: Deepak S

No Questions Your Answers

1. The meaning of your name. Light.

2. Nick name. Deepu, Tingu.

3. Your dream job. Business Analyst.

4. Your first impression of NCRCL® . Good place to grow and learn new things.

5. What personal/emotional characteristic of yours do you want to change?

Want to cultivate habit of reading.

6. Money or job satisfaction? Both.

7. Your stress buster. Hanging out with friends.

8. Do you have a small circle of close friends, rather than a large number of friends?

Small group of close friends.

9. What do you most like about a person? Simplicity.

10. What do you most hate in a person? Ego, rudeness.

11. Team work Vs Individual work – your comments. Team work with focused individual work.

12. Do you make efforts to get others to laugh and smile?

Yes always.

13. Your heart rules your head or your head rules your heart?

Depends on the situation.

14. Special talent. Yet to discover.

15. Hobbies. Music, travelling.

Page 9

NCR Consultants Limited

Bangalore Office:

#310, 3rd Floor, Rear Entrance, Swiss Complex,

33, Race Course Road, Bangalore 560 001

Ph: +91 80 65737503, +91 80 40914593

Fax: +91 80 22342238

email: bangalore@ncrcl.com

Website: www.ncrcl.com

“Action expresses priorities”.

Answer To last month’s Knowledge Snippet question: Answer To last month’s Knowledge Snippet question: Answer To last month’s Knowledge Snippet question: Answer To last month’s Knowledge Snippet question: In

which country’s coins can you find the following lines imprinted “This is

the root of all evils”?

Answer: Answer: Answer: Answer: Vatican city

Fathometer is used to measure?

Send in your answers to the editor at bangalore@ncrcl.com

Regd Office:

2nd Floor, New No. 4, Old No. 23, C P Ramasamy Road, Alwarpet, Chennai 600 018

Ph: +91 44 2466 0955

Fax: +91 44 4218 5593

email: chennai@ncrcl.com

Mahathma Gandhi

Just for Laughs!

The right answer was given by Subba Rao & Mahesh

!!! Congratulations !!!!!! Congratulations !!!!!! Congratulations !!!!!! Congratulations !!!

Knowledge Snippet

Birthday Greetings

Don't preheat: Don't bother if you are broiling,

roasting or baking a dish that will cook for an

hour or more. Don't preheat for more than 10

minutes for breads and cakes. And when roast-

ing meats or baking casseroles, turn off the oven

10 minutes to 15 minutes before cooking time

runs out; food will continue to cook without using

the extra electricity.

Go Green!

Ashok Rao - 11th Jan